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Birmingham Orthodontics - Hoover
5391 Magnolia Trce, Hoover, AL 35244, United States
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Ni
Review №1

What a great PLACE! I scheduled my appointment, filled out paper work, had my consult, got my braces ALL IN THE SAME DAY! Where else would that be possible? NOWHERE! Everyone was so friendly and kind. I am super excited for my new and improved smile. While waiting on my braces I noticed the color choices. (being 30 I went with all CLEAR) I decided to make a cute and fun color chart to share. Hope you enjoy! Thanks for the BEST care!

Ke
Review №2

Great experience. They are quick with their service and the people are nice and welcoming. They make sure all your needs are met! I’ve really enjoyed my time with them 😊

li
Review №3

The atmosphere was so pleasant when we enter the facility. My whole experience was just awesome.

Ja
Review №4

This has been an amazing experience so far. Before we started treatment I was given a detailed plan for my orthodontic treatment. I appreciate their honesty, openness , and kindness that I was greeted with by the staff. The process on getting started was seamless, and easy exactly as the treatment was explained is how it was carried out. If you’re looking for orthodontic treatment look no further; I highly recommend Birmingham Orthodontics.

Sh
Review №5

I have debated forever about fixing my smile. A self conscious issue that I dealt with as a small child to an adult. After doing research, I stumbled upon Birmingham Orthodontics. After reading many reviews and seeing friends and family that have used them, I decided to go ahead and give it a try. From the initial call for setting up and appointment, to arriving at the facility… everything was a breeze. I went in for a consultation and ended up getting my braces put on the same day. Mickey (spelling?) was so friendly and made me feel extremely comfortable during the entire process… she was great!!!! Overall my rating is 5 stars. If you have been debating on getting braces…. This is your sign to do it with Birmingham Orthodontics!!

To
Review №6

Very nice worker. They took their time with my boys . The office was clean and nice ,it wasnt crowded and we will be back.Thank You for your service

An
Review №7

We visit the the Hoover office. They were quick to get us back. Explained everything that they were going to do during the consult. They even had a gift for my daughter. Dr. Pugh was very personable and great with kids.I’m so glad we went to Birmingham Orthodontics and we look forward to seeing them again next year!

St
Review №8

Staff is very friendly. They are prompt with appointment times. They discuss treatment options in detail to promote understanding and allow you to choose the option that is most comfortable for you. They have very affordable payment plans. Several locations with the option to pick the one closest to home. I drove over an hour to this initial appointment today and received same day braces for my son. Overall, I am extremely satisfied with the care and service extended to my child. Highly recommend!

Ro
Review №9

Love this office! Great service, exceptional staff that are passionate, consistent, & lovable. Great at what they do. Interpersonal; they make you feel like family. Highly recommend for those considering braces etc.

Mo
Review №10

The staff was amazing .. As soon as I pulled in the parking lot until the end of my appt everyone WAS AMAZING THANK YOU SO MUCH

Sh
Review №11

The people are nice and very knowledgeable. This was just our consultation but it seems like a great choice for my child to get braces. The payment plans are affordable as well.

Va
Review №12

I highly recommend Birmingham Orthodontics. The staff was really nice! They explained everything from my sons consultation to his treatment plan.

Pa
Review №13

Great overall experience! Very prompt, professional and friendly Orthodontist & staff !!! My son and I are very pleased with the service!!!! Looking forward to a handsome smile after this process and treatment plan!

Do
Review №14

I would definitely recommend Birmingham Orthodontist to anyone! The service was awesome from start to finish. The staff, doctor, and everyone my son and I came in contact with was very sweet and caring. You can tell that they love what they do. Theyre awesome!!

Ju
Review №15

We had a great experience. Dr. McCarthy told me to wait another year to begin braces for my daughter and that I really didn’t need to get them. I love an honest dentist!

Ca
Review №16

Birmingham Orthodontics- Hoover, has transformed. Ive noticed the difference in a few months to a year. Every dental specialist (not sure the proper title) that I have came in contact, has always been friendly, informative, and very helpful when I ask questions. I appreciate this. My last visit was great and the front desk young man is very sweet and friendly. These are the things you look for in your visit.:)

Fa
Review №17

The assistants are always very nice, I always feel like the Orthodontist is running around and when he looks at my mouth it seems very rushed. It doesn’t matter if you show up 30 minutes early, 10 minutes early or right on time . You will wait at least 15 minutes to be called in. Very frustrating when you have to get to work after your appointment. Still giving them 5 stars because I’ve been on the other side of things that can’t be changed. I would just like to put my input in where maybe they could learn from it.

Ta
Review №18

They were really nice and given me all the information I needed to take care of my braces.

Tj
Review №19

Very nice people and Clean office , see you guys at my next appointment

Ha
Review №20

Quick easy process! The staff was friendly and answered all of my questions!

1F
Review №21

Best orthadontist ever! I highly recommend!!! Staff is so friendly

St
Review №22

Everything was ran smoothly and on time. I was treated with respect and the service was excellent. The staff was very friendly, I have already highly recommended this business to other people who are looking for Orthodontic care.

Ti
Review №23

It was a great experience. The Dr. explained the procedure enough so I can understand what it would take to fix my situation. I would refer them to friends and family.

Sh
Review №24

This was my initial consultation and I was able to get my braces the same day, which saved me a few hundred bucks!! The wait wasn’t long, service was decent, and the staff was funny! All in all I was pleased! Now let’s see how well appointment number 2 flows next week shall we?

Na
Review №25

The staff was great and my dentist and doctor was amazing they made me feel comfortable and welcome all and all I had a great experience 😊 ☺ 😀 😄

Er
Review №26

Bham Ortho did not put in my daughter’s braces or do any of her aftercare. But 3 years after they were removed she broke her appliance and I called them in a panic and they got her in within 2 days to get it fixed. They were very nice and accommodating and I’ll refer anyone that’s looking for an ortho office to them!

Dr
Review №27

Everyone was kind. Attending physician was a true gentleman very kind and honest. Would recommend!!

Ti
Review №28

Great and informative staff!!! Very pleasant experience and we are excited to be apart of the Birmingham Orthodontics family!!!

Sa
Review №29

Excellent experience with both of my kids. Would highly recommend to anyone. The new office is fabulous and staff are friendly. They do not overbook so minimal to no wait times for appointments.

Ta
Review №30

Very easy and seamless experience the staff is friendly and professional. Dr. McCarthy is still awesome!

Ap
Review №31

I went in for a consultation & left out with braces. The whole staff was extremely nice & very professional. They go over everything with you in detail. This was my third Orthodontist visit after consulting with two others & this place is awesome. ⭐️⭐️⭐️⭐️⭐️

Qu
Review №32

It was our very first time in and we felt very welcomed. Staff was very professional and helpful.

Ja
Review №33

Always a pleasure. They run like a well-oiled machine and get me in and out very quickly. I’m very pleased with the service I receive each time I’m there. Definitely recommend.

Ad
Review №34

Great Experience, the staff is very welcoming and efficient and helped me along this journey to get a better smile!

La
Review №35

Great service! They are super quick. Great quality work. I recommend to everybody.

st
Review №36

The service was great! The staff was very friendly and amazing to talk too

Ka
Review №37

I absolutely love this place ! Great and friendly staff & they make everything affordable and easy!

Le
Review №38

They were very professional and knowledgable and really listened to what I wanted and explained the process to me.

Be
Review №39

Great staff! Very comforting environment. Really good about working you in if you are having an issue. Affordable payment plans. The staff makes it a welcoming and positive atmosphere. Dr. McCarthy & his whole staff are caring and provide a great service! Definitely recommend them!

Ka
Review №40

They are so sweet and professional. No appointment I’ve had has lasted over an hour. They are swift and very neat.

Li
Review №41

Very friendly staff. They does a great job with fast Service.

Ti
Review №42

The staff is very friendly and knowledgeable. Dr McCarthy is a rockstar! I really needed same day braces and they made it happen! So glad I chose this group! :)

Ge
Review №43

Birmingham Orthodontics has been the most amazing experience with my daughter during the process of having braces. Even the drive from Montgomery is amazing when you have a wonderful team like Birmingham Orthodontics has. I thank you all for all of the time you all put into making my daughter smile. She was ofcourse so amazingly beautiful already. And now you can see even more beauty with her teeth being straight and beautiful.Thanks again! Keep being great. 💕

Jo
Review №44

My son and I was in and out the staff was lovely the place was clean and sanitize they made sure you staded sanitized

Sh
Review №45

The orthodontist needs better communication with his patients. I never knew what was going on with my teeth and I would always ask the assistants. I feel like it should be a thorough explanation coming from the orthodontist himself. I shouldn’t be guessing what’s the next step. It’s common practice to explain all procedures. Orthodontics is not an exception.

Kr
Review №46

Birmingham Orthodontics was the absolute best. We were able to get our consultation quick. The next steps of receiving treatment was quick and easy. The staff was so friendly and polite from the front office to the back office. My daughter felt comfortable with them and she loved Jordan. We are so glad we chose this practice

Ma
Review №47

Great facility and staff has always been welcoming, friendly and accommodating. I feel I made a great choice picking this group and so would anyone else. My only suggested improvement would be to spend a little more time during the routine visits explaining how things are progressing. Not an extensive conversation but an extra 5 to 10 minutes to let a patient know that they are still on course or if it might be longer or shorter before having braces removed. However I do ask questions and they are always answered nicely, but I feel it would provide a better experience if some information was provided automatically.

Ni
Review №48

As long as I waited to get my braces on, this has been the best experience. Visiting the dentist sends my anxiety through the roof, but they eased my mind to where I no longer mind going. Everything happens exactly the way they explain it.

Br
Review №49

Great staff !! They are very professional and polite to patients. Definitely recommend to others to come here for braces.

Aa
Review №50

I was in and out in a timely manner; the staff was very nice as usual.

Am
Review №51

Birmingham orthodontics is hands down the best practice! The staff is always so happy and ready to help in anyway they can.

Ap
Review №52

Birmingham Orthodontics Hoover, the staff are very friendly and proficient with getting you in and out! I recommend this place!

Sa
Review №53

I chose this office after researching a couple of offices in the area. The initial consultation was professional and a breeze. However, this office has purchased lots of technology that they don’t know how to use. It has eliminated the ease of communication with patients which is a big deal. Furthermore, Staff attitude is a bigger deal...some need adjusting. Perhaps the pressure of moving to a new office has many reacting to the stress in a negative way. The result is Three stars. A generous round up from 2.2 stars.

Ke
Review №54

I scheduled a consult on a Friday evening for the following Monday. Got my braces put on the same day, the staff has it down packed. The environment is nice and friendly.

Ta
Review №55

Amazing staff and founder. They made my experience the BEST!!!!

st
Review №56

I was referred to Birmingham Orthodontics by a friend & couldn’t be happier. Everyone was very professional & made us feel welcome. They do same day braces, which is exceptional for working parents. If you are shopping around for the best orthodontist for your kids or yourself, this is the place. Go now! You won’t regret it!

Ch
Review №57

The ladies in the office are very professional. Always have a great experience when there. Thanks for taking such good care of me!

Ga
Review №58

This place is incredible!!! Best work around with amazing customer service!!!!

Mi
Review №59

Always so nice and helpful!

Ga
Review №60

This place is nothing short of amazing ! I would recommend them to anyone who wants the perfect smile ♥️

La
Review №61

Great facility and location. The only issue I have is the Orthodontist does not communicate with you at all. He looks at your teeth, tell the assistant what to do and thats it. I would like a more personable experience and not just feel Im just a number. But the assistants and all other staff has been great, including the front desk.

Br
Review №62

Great friendly staff!!! The smiles in this place are amazing, would recommend Birmingham Orthodontics-Hoover to anybody.

Ap
Review №63

This video really showed me the correct way to brush with braces. Thanks alot

De
Review №64

They ladies are always so nice. They are fast too. I’ve always gotten in and out.

Jo
Review №65

They would be great if they had more facilities closer to the Metro-Birmingham area. Also, it’s like they expect you to sit and wait until slots are available when you may really need treatment. I haven’t had my braces tightened in three months due to COVID-19 and offices being closed. My mouth has been killing me yet when I called to see if I can come in to get checked, I still have to schedule an appointment a week or two out like my concerns are not urgent enough.

Ma
Review №66

Extremely professional , no wait time! During pandemic they mailed my sets of Invisalign braces to me when they were closed . When they reopened I was nervous about returning for a visit. I was told to wait in my car .they came out took my temp and when it was time for my appointment they sent me a text that they were ready for me ! No one in the waiting area and I was in and out social distancing at its best ! Thank you!

Ja
Review №67

Great experience! All of the staff was extremely professional and my appointment went very smoothly.

Je
Review №68

My daughter and I have been patients of Birmingham Orthodontics-Hoover for a little over a year.. and my experience on yesterday was none other than safe, professional with a sense of mannerisms.. you can see and feel how they care about the safety and health of not only their patients but employees as well.. Way to Birmingham Orthodontics-Hoover.. COVID19 Will not win❤️

Sa
Review №69

Everyone in the office was super nice!

Do
Review №70

Amazing staff !! They are extremely kind & very professional . My experience was wonderful .

Cu
Review №71

Very professional and my children look great they can’t stop smiling and I must say I live the same day service ❤️❤️

Ca
Review №72

I must say, the staff was so nice, very informative and delivered fast and sufficient service. We’re so glad to be a part of their family.

an
Review №73

Efficient and professional. I greatly appreciate Birmingham Orthodontics friendly and efficient dental care professionals.

Ca
Review №74

They are affordable, but unfortunatly since they have expanded, the have lost their sense of hospitality and friendliness. I hate to go to the Hoover location because they do not speak, if you ask questions or have concerns, the dental/orthodontic assistants are very rude and sometimes uninformative which is irritating.I prefer the Trussville location.

He
Review №75

Everyone So Friendly And Also Great Personality , Loved This Place Place So Much!

No
Review №76

I tried to pay the rest of the money for my daughter so she could get her braces removed, but they did not allow me to finish off the payment. She was told she was going to get them off after 6 months, but it’s been almost 3 years. Definitely not letting my other child go here....

Ja
Review №77

MY FIRST TIME HERE...MY DAUGHTER AND I BOTH GOT BRACES THE SAME DAY. THE STAFF WERE GREAT, FRIENDLY AND PROFESSIONAL. WE HAD A GREAT EXPERIENCE!!

Ho
Review №78

The doctors and staff are all very professional and friendly. Quick and efficient visits at each appointment. The payment plan for braces is much appreciated!

Ar
Review №79

Excellent social distancing!! My son was in and out. No need for my presence in the facility. Light foot traffic! Very professional!

Ed
Review №80

They are very friendly, patient and on time service ,great place to be for service

As
Review №81

Customer service was great, the building was clean and neat. Also they are being very protective of the staff and clients from the Covid19. All in all it’s a good place.

Ja
Review №82

I would definitely rate this place a 5 . Their services were completely outstanding with working with me helping me choose what i think would be best talking through the processes and they even sent me my information in the mail. Im so glad that i found this place !

La
Review №83

My 11 year old daughter really enjoyed her initial consultation, and she stated that shed want to return to this same location when it is time to get her braces!

DE
Review №84

Everyone was so sweet and kind I love it ❤️

Er
Review №85

No complaints. They do great work and always respond with urgency.

Ch
Review №86

I love Birmingham Orthodontics in Hoover. I love how I am in and out and never a long wait. I love the friendly atmosphere and the welcoming arms.

Yu
Review №87

Great loved it amazing service

Ro
Review №88

These people Rock! They are the best. Everyone is always super nice and helpful! Thanks for taking such good care of my boys teeth.

Ro
Review №89

Very professional and welcoming atmosphere. I love the staff and service. They get you in and out with minimum wait time. I recommend this company to the world you can’t go wrong.

Br
Review №90

Very nice and great staff. I’d recommend them to anyone!

Be
Review №91

Great staff!

Ry
Review №92

Timely. Efficient. Good customer service. All docs and techs perform at a high level.

Rh
Review №93

Awesome staff, very professional, detailed, nice atmosphere, the safety of patients/staff were top priorty.

na
Review №94

Very nice and friendly staff 😊

Ci
Review №95

The new space is awesome. The view is great. The staff is friendly.... I miss watching the home improvement show in the waiting area though.... (can the adults get the other side of the lobby :)

Ki
Review №96

This is the best location ... even through this new normal time they have made the changes a easy and safe access to compete visitThey have made the process very comfortable and make sure communication was put out ahead of time on any visit

De
Review №97

I was impressed with the staffs professionalism and Dr. McCarthy was very polite and thorough doing examine.

La
Review №98

I had a great experience. The staff was very professional. I highly recommend Birmingham Orthodontics!

Ra
Review №99

The staff at Birmingham Orthodontics in Hoover, AL are awesome! The atmosphere there is incredible! I’m glad I chose this business!

He
Review №100

This the 3rd person to have braces with Birmingham Orthodontics and beautiful teeth has always been the outcome. I have an issue with making patients stand on the sidewalk for 25 minutes waiting to come in. Every other office we’ve been to during this pandemic has allowed us to wait in the car and they text us to come in.

Information
21 Photos
100 Comments
4.7 Rating
  • Address:5391 Magnolia Trce, Hoover, AL 35244, United States
  • Site:https://bhamorthodontics.com/
  • Phone:+1 205-628-9789
Categories
  • Dentist
  • Dental clinic
  • Orthodontist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–1pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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