user
Luma Dentistry - Southlake
4501 Southlake Pkwy #100, Hoover, AL 35244, United States
Appearance

Comments
Pe
Review №1

Dr. Ted is the Greatest Dentist. I have Never had a bad experience in his office. He and his Staff are Outstanding and full of kindness.

Do
Review №2

I have used Dr. Wendy @ Luma for many years and have always been pleased! She’s very informative about treatment and gives you plenty of time to decide on your options. She’s very patient and understanding! I highly recommend her and Luma for any dental needs.

Ti
Review №3

Great practice! Their staff is top notch, skilled & friendly. They also handle more dental services in their office than other practices that might have to send you elsewhere for things like root canals or cosmetic dentistry. Highly recommended!

Sh
Review №4

I was running very late for my appointment and i knew something was wrong with my tooth. They still did my cleaning, very gingerly( at my request) and Dr. Ted still took the time to look at my tooth. It was bad enough to refer me to an endodontist. But they got me an appointment, prescribed me the appropriate medicines in the mean time. They are THE BEST!

V
Review №5

I am a fairly new patient, but I must say Dr. Marta is the bees knees! She is the most compassionate, warm and caring dentist I have ever been to. It feels like you’ve known her forever because she’s so personable on top of knowing her profession. I can’t remember my hygienist’s name but, the young lady who asssited at my initial appointment was awesome and the gentleman that assisted Dr. Marta today was a pleasure as well!

Ch
Review №6

My wife and I have used Southlake Dentistry for many years and have always been pleased with the quality of care and the nice people who work there.

Na
Review №7

I think hygienist did good job of cleaning ,explaining current and future issues. Was pleased and was offered a fluoride treatment which apparently my dental plan covered(Was not asked for payment at checkout????).

Ro
Review №8

Courteous and efficient staff. Both the hygienist and the dentist took their time to ensure all my questions and concerns were answered.

Ma
Review №9

I have been seeing Dr. Deep for many years now. Everyone at Luma Southlake is friendly and professional.

Sa
Review №10

Great staff, clean environment and excellent work. Dr Wendy is the best!

Ky
Review №11

The best experience ever. My hygienist Sonora was AWESOME! Very thorough, funny and kind and gave great dental tips. Dr. Marta was GREAT! and put me at ease and I really appreciate her honesty. I could tell Dr. Marta has a passion for people and their oral health.

EM
Review №12

Excellent attention from every one and fantastic Doctors

Ja
Review №13

Told me a certain price before pulling wisdom tooth. The paper with pricing was even signed by the hygienist. Paid over $200 in two visits. Then I get a letter in the mail stating that I owe another $61. I called and the person who answered phone basically was like oh well. Its also been almost 3 months and I still have a hole in my gum from the removal for some reason. This may be partially my fault but I definitely was given limited instructions on what I needed to do for care. This is my first time having a tooth removed and Im not sure this is how they all do things, but not too thrilled. Not sure Ill be back.

Am
Review №14

Dr. Ginga Gonzalez is the best ever. She is professional and cares for her patients and makes them feel at ease. So grateful we have her as our family Dentist.Dana is amazing. She is very gentle and very personable with her patients.The office staff is courteous and very pleasant all the time.We recommend this office when we are ask what Dentist do we have.Hands down the best experience our entire family has ever had!

De
Review №15

I’ve had a couple of services done here at the Southlake location and as I am not the one who personally leaves reviews, I went in for a cleaning and I was really satisfied with the results. The hygienist Alondra paid close attention to detail, & was very patient. I recommend her and this location for cleanings. By far the best cleaning I’ve ever had vs other dental offices.

Ha
Review №16

Very professional! Had a very good experience and will be using them from now on!!!

Ja
Review №17

Insanely quicker, professional, and all the hygenists are great looking! Felt like a homely l, comfortable, and affordable experience! I was a little in pain and they knocked out the filling with the quickness!!! Thank you all!!

be
Review №18

I am very happy with my dentist, Dr. Ted, and the other employees I deal with.

Gr
Review №19

Love the entire team at Luna Dentistry. Thank you for talking care of me and my family over the years!

Su
Review №20

So clean, organized, polite staff, and well decorated office. I sat and waited for only a couple of minutes... just enough time to think, wow... this place is operated with excellence!! I will highly recommend to friends! Thank you for the small details, it really made me feel comfortable and calm.

ki
Review №21

I’m new in Hoover and its hard to find a good dentist. My business just next to Luma dentistry, so now easy way for me to get teeth cleaning. :) Awesome service!!! One of the best dentist offices I have ever been to. Thank you Luma Dentistry!

Ja
Review №22

I was going to this dentistry for sometime and was happy about it. Today upon arrival nobody was in reception for 10 minutes. Normally there are 3 person. The hygienist was nice but she finished my routine cleaning in 20 minutes. She even didnt even use the Cavitron probe to clean. They just told me my teeth are in great condition. Not sure what happened to them. I am unhappy about their service.

La
Review №23

Luma Dentistry is my regular dentist. I broke my tooth on Sunday night. I called on Monday morning, since I was in no pain, I made an 8am appointment for Tuesday morning. I was in and out with no wait. Staff is very friendly and professional.

Ka
Review №24

Absolutely the most thorough, friendly dental office ever! Jenny (dental hygienist) makes you feel like part of the family—and does the best teeth cleaning I’ve had. And when Dr Gonzalez walks in, she just continues that comfortable feel while thoroughly checking everything without skipping a beat.A wonderful practice and I can’t say enough to positively recommend them!

Br
Review №25

Friendly staff, thorough examinations!

Ja
Review №26

As always, timely, friendly, competent and thorough. I have been a patient for 20 years and never had anything but a high quality experience. My dental hygienist has retired so today I had a new one. I was a little anxious but she put me at ease right away and is just as caring and competent as Robbie. So I have a new Hygienist, Patsy and a new friend!

Co
Review №27

Today was my first time at Luma. Each Luma provider I had contact with did a great job of explaining what he or she was seeing and how to treat/prevent any issues. The customer care and service was phenomenal.

Pe
Review №28

Thank you Dr. Ted and Hygienist Sonora for taking such great care of my son! He thinks you both are great!!

Va
Review №29

The front desk staff is the start of a wonderful appointment at Luma dentistry. Without this beginning, Luma would have already failed at their office’s hospitality because these ladies are the faces of this establishment. From smiles, coffee, to knowing patients names in advance, the front desk staff strives to create a welcoming environment to all those who walk into their doors.Additionally, my oral hygienist, Lindsay, was super with the expertise she shared with me. We’ve passed the days where a Dentist can simply state, “Brush your teeth because it keeps cavities away.” Lindsay embodies that new mindset when she gave me sound advice on how to better take care of my oral hygiene as well as why and what effects certain actions have. This type of educational appointment combined with personal conversations gives the patient knowledge and education during their brief time bi-yearly at Luma dentistry along with a relational rather than just a medical experience.

Di
Review №30

I was thrilled to be finally back under the care of my beloved dentist of ten years, Dr Marta Poczatek! I love the ease of scheduling appointments, the short wait time, and the friendliness of the staff. Dr Marta delivers comprehensive dental services that are second to none. As a heart disease patient, as well as a recent total knee replacement patient, I so appreciate her attention to detail and her willingness to work closely with my cardiologist and orthopedic surgeon to insure that my course of treatment is safe. She is very thorough, has a great bedside manner as well as a great sense of humor! I highly recommend Luma Dentistry (Southlake), and especially Dr Marta Poczatek.

Na
Review №31

This place is amazing. Clean and Friendly. Dr. Deep is my dentist and I think hes awesome. He is good at what he does and is motivated about his profession. He is friendly and constantly asks how youre doing while hes working on making your teeth wonderful. I feel very comfortable with him and cant imagine ever going anywhere else.

Ad
Review №32

I love the convenience of being able to have a Saturday appointment. Dr. James did a great job with the injection (that makes me most anxious). His assistant Norma was so sweet and stayed with me thru my entire visit.

An
Review №33

Satisfied with the visits that we’ve had so far. The establishment is nice and clean and they offer Saturday appointments which is helpful for people who work weekdays and have a hard time getting time off for such appointments. They also have a bilingual, Spanish-speaking staff which is nice for the Hispanic community!

Ph
Review №34

Hands down the best dental experience Ive ever had! Dr. Deep, Chrissy, Phyllis, Brittany, and the rest of the staff are PHENOMENAL!!!I usually go to the McCalla location, but Southlake understood the importance of my smile with working with the public and got me right in first thing this morning before work. I was in and out in 45 minutes!!! They showed that they cared about what matters to me, and for that Im grateful.

Re
Review №35

I struggle with anxiety when I go the the dentist and I opened up to them about my problem and they immediately knew what to do. They placed me with and amazing hygienist who remembers my fears and problem areas every time I come. They are also very willing to work with you for any situation you may have. I started to feel anxious with a specific person and they noticed and changed that for me. I’m very grateful they care so much!

Ke
Review №36

I’ve been going there for 13 years! Great staff and so friendly! My dentist is Dr deep and the lady that cleans my teeth is Ms Jenny! They are so sweet and awesome and do a great job!

Ja
Review №37

Been going here for years, and plan to stay! Dr. Deep and the whole staff are wonderful! Everyone is so kind and helpful and I’m always in and out quick!

Da
Review №38

Robbie, as usual, very professional, knowledgeable, and friendly. Staff extremely courteous and attentive. Always look forward to the pumice treatment which signals its OVER, but Robbie always tries to sneak in another pick or two. :-) Jenny always stops by to say Hello and asks how the other half is doing.Still miss the Whistler after so many years.Insert Jenny instead of Robbie. Excellent, as usual!!!

Su
Review №39

I love the dentist and staff here. I have been going here for several years. Today there was a new television in the waiting room as well as my exam room. It was playing “DrTV” or whatever it’s called. This is annoying enough to make me consider changing dentists.

Ty
Review №40

Im new to Birmingham and its hard to find a good dentist, somehow I got lucky and found Luma Dentistry. The whole staff is amazing. They all go the extra mile. Dm

Is
Review №41

Staff was very professional; very pleasant environment. Dr. Ted met with me for consultation and was very attentive to my questions. I highly recommend this Dentistry facility.R. Walker

So
Review №42

Love, love, love this dentist office. The staff is professional, friendly and accommodating if I have to reschedule my appointment. Dr. G handles my dental care and is STELLAR!! She also has a beautiful smile. They are conveniently located near my job so a standard cleaning is no more than an hour. If you’re looking for a new Dentist, DEFINETELY give them a call.

Br
Review №43

Loved my experience at Luma today. The hygienist and dentist were both super friendly and informative. I feel like I am in great hands with this practice, and I look forward to my future appointments.

Ro
Review №44

Weve been using Luma Dentistry for about 30 years. The staff are pleasant, knowledgeable, and very helpful. The Dentists and Hygienists have been very professional and personable. We can recommend them to anyone looking for a good dental practice.

Sa
Review №45

They severely botched a filling that resulted in weeks and weeks of pain for me and then a temporary filling and a repeat procedure to get the cavity filled at a different dentist. Additionally, they made me jump through a number of hoops to get a refill of a prescription that my previous dentist, who was at this office (before it became Luma), and routinely failed to listen to my concerns. In my opinion, STAY AWAY

Ka
Review №46

I love this place! Dr. G is amazing and my hygienist, Lindsey is wonderful. They make me want to take care of my teeth!

Mi
Review №47

Very thorough and explained things as we went along. Pleasant conversation. Ive been seeing Dr. Gonzalez for over 10 years and she is wonderful! Highly recommend.

Ma
Review №48

Luma DentistryAgain I walked in to sign in and was welcomed by very friendly receptionist. Was called back to start my teeth cleaning before my appointed appointment time. Nice clean waiting area with coffee and water available.Excellent cleaning, no pain, very friendly, quick and throughly done. Used my in house Dental plan very easy. Would highly highly recommend to everyone without insurance. Great experience. Every one there was very helpful and friendly for mid afternoon. Great Dentist. Thank to all of you I have Great looking teeth and they feel Great every day. I am 66 years old, have been coming here for over 33 years and would never go anyplace else to have my teeth worked on.

gl
Review №49

Always a great experience! My dental technician was careful and patient to be gentle on my teeth and gums. The alert systems (text and email) and reminders are helpful. Thanks for the great service as always.

Iv
Review №50

I’m absolutely terrified of the dentist but went in as a new patient and was treated so well! The staff was very friendly, calming, and professional and got me taken care of in no time!

Cl
Review №51

I’ve been a patient of Dr. Gonzalez for almost 20 years. Both Dr Gonzalez and Robbie the hygienist are wonderful. My appointments are always on time and both are professional and friendly. I feel like I’m getting the best care for my teeth.

Em
Review №52

Great experience..it was my first time getting a tooth pulled.. very professional people I wouldn’t go no other place !

Be
Review №53

I had a very nice visit at my new dentist. The assistant was very courteous and the office staff was extremely helpful in the planning of my visit before I became a patient. I would recommend Luma Dentistry to anyone who islooking for a new dentist.

Li
Review №54

I love coming in for my dentist appointments, the staff is excellent and it is family oriented and everyone is very friendly and loving and genuinely cares about your oral care and your overall health and experience. I also love how we have a bilingual dentist office and offer opportunities for everyone.

ca
Review №55

I’ve always been very impressed with Luna Dentistry. The entire staff is extremely professional and friendly! I wouldn’t go anywhere else and will always highly recommend them!

D3
Review №56

I am no longer afraid to go to the dentist because of the excellent treatment I receive at Luma Dentistry. Everyone is super friendly and I can’t beat the location. It is close to both my home as well as my work.

Kr
Review №57

Awesome Service! One of the best dentist offices I have ever been to. Thank you Luma Dentistry!

Gi
Review №58

I generally dont like going to the dentist so I havent been in quite a while. Everyone was great and very thorough. I will definitely keep going to see them.

Be
Review №59

I have been a patient here for over a decade and I love the staff and the doctors. You will never go wrong with any doctor you choose as they are all highly skilled and have an excellent chair side manner with their patients.

Jo
Review №60

Everyone is always very friendly. Excellent at organizing communicating your appointment. Everyone is very thorough and genuinely cares about their patients. I have been going here for over 12 years now.

Ja
Review №61

These guys are always friendly and professional. I’ve been coming here to see Dr. Larry Deep for 27 years. Highly recommended.

Ka
Review №62

I have been using Jenny and Dr. Gonzalez for several years. I dont dread going to the dentist like I did before meeting these two. You wont go wrong going to them.

al
Review №63

Very,very good and professional work done on my 2 crowns. Painless as usual. I would recomend Dr Gonzalez to anyone

Ma
Review №64

I visited for the first time this morning and both my hygienist and Dr. Ginga were awesome ladies! I actually was able to request the same hygienist for my next appointment, which I love! Both were kind and so thorough.

Ru
Review №65

Always a great experience. Everyone on the staff is friendly, professional and thorough. I cannot say enough good things about this location. If you need a dentist or you want a new one, this is your place.

St
Review №66

Excellent care for my teeth and gums. Patsy is the best dental hygienist that I’ve ever had work on my teeth. While new to the practice, I am impressed with professionalism of the staff.

Ch
Review №67

Totally helpful and professional. Dr. Deep is so very knowledgeable. He solved an ongoing jaw issue that my PCP and ENT could not.

Ki
Review №68

Always a great experience. Dr. Deep is so kind and explains everything.his nurse was so sweet too. And the checkout girl was great too. Thanks to everyone!!

Ja
Review №69

Incredible facility. Very clean with a professional, effective staff. Thanks for making dental care easy!

Ga
Review №70

As always, the visit was great. On time, everyone was friendly and very professional. Love Dr. Deep - he does fantastic work!

Ca
Review №71

I had a wonderful experience at Southlake Dental. The staff was very friendly, professional and knowledgeable. I highly recommend them for all of your dental needs!

Le
Review №72

The Luma staff is outstanding! There’s nothing like a Luma smile. Special Thanks to Dr Deep and Jenny 😁💕

Sa
Review №73

Very friendly staff. Punctual & Professional. They focus on every aspect of cleaning, checkups, & prevention for me & my family. We’ve been coming here for years. I Highly reccomend them.

Pa
Review №74

Love Dr.Gonzales and the staff at Luma. I’ve been a patient for years and can’t say enough good things about them! Highly recommended.

Ma
Review №75

Everyone here is so nice and helpful. Love Dr. Gonzalez and her assistants.

Em
Review №76

Robin and Dr Deep were awesome! Quick, easy and painless. I recommend this dentist office for your dental needs.

Sa
Review №77

Everytime I visit Southlake Dentistry its always an extremely pleasant experience. The staff are very professional and friendly. I wouldnt choose any other dentistry. They are AWESOME!!!

Re
Review №78

Timely, professional, and friendly! DrG made getting a crown not so bad! In the office and out in a little over and hour.

An
Review №79

Great dentist. Dr. Gonzalez is passionate about her work and her patients. Office staff is very competent and always friendly.

Ba
Review №80

Great experience....very professionalon timePersonableDid a great job

Sk
Review №81

Top notch service from start to finish! Bania was able to fit me into the morning schedule within an hour of me calling while Dr. Ted and Alondra completed my tooth filling within minutes -- all pain free! It was like visiting friends and family! We talked about current events, Alondra displayed some of her brilliant artwork, and we lauged...ALOT! Dr. Deep even dropped into my treatment room to say, Hello! I highly recommend Luma Dentistry to anyone!!!

Re
Review №82

Dr. Gonzalez is a fantastic dentist. She listens she cares and she takes care of it quickly and professionally

As
Review №83

Dr. Gray was amazing. He and the staff calmed my nerves and did everything in their power to make this a comfortable visit.

Me
Review №84

I was taken to a room ina timely manner. Sue was very nice , as well as, Dr. Deep. They were very efficient in taking care of my tooth problem. I appreciate both of them.

Cl
Review №85

I have been a patient for years and my mother was also. Always excellent care. Never felt I was being treated for something I didn’t really need.

Sh
Review №86

SUSAN Made my return visit GREAT.. had temporary crown crack... She was prompt, professional & PAINLESS 💯😄🏆🏆🏆👍

Je
Review №87

I love everyone that works there. Everyone is nice and friendly . I have been going there for years and couldn’t pick a better place to get my teeth cleaned or cavities filled . I would recommend this place for anyone .

Da
Review №88

I always have a great experience while at the dentist. Dr. Gonzalez and team are always so kind and gentle. Btw, NO CAVITIES!👍🏼

Sc
Review №89

Work in appointment! Kind of an emergency! No waiting! Excellent service! Friendly and professional!! Couldn’t have been better!

Da
Review №90

Its always a pleasent experience. I feel right at home. They also have a great staff.👍

La
Review №91

Great people here. Excellent work and they make you feel very comfortable.

De
Review №92

Great folks friendly and professional really appreciate them being on time for appointments. Insurance claims have always been handled correctly 😁

Lu
Review №93

I had a great visit. Everyone was so nice. My hygienist was awesome.

Ba
Review №94

I highly recommend this dentist office. The staff is friendly and efficient and Dr Deep is absolutely wonderful!

mo
Review №95

AWESOME AWESOME AWESOME STAFF AND PHYSICIANS....HAD A TEMPORARY CROWN PLACED LAST WEEK AND CRACKED A CORNER OFF AND THEY WERE OUTSTANDING IN GETTING ME IN TO FIX/REPLACE MY TEMPORARY WITH ANOTHER TEMPORARY AND I WAS OUT THE DOOR IN 20 MINUTES!!!!!!!! GREAT PLACE AND EVEN GREATER PEOPLE!!!!!!!

Bo
Review №96

Appreciate them taking care of broken crown with short (no) notice. Always like Dr Deep.

Mi
Review №97

Luma Denistry is the best I have ever used Dr. Gonzalas is in a league of her own I have used several dentist in my life time and no one compares to her. I also think Pat my hygienist is the best I have ever used.

Vi
Review №98

Dr. Deep and his staff are the best! They treat entourage with kindness, care and concern. They provide excellent service.

Ma
Review №99

Very nice and professional and told me everything that needed to be done. Definitely found me a new dentist.

Pe
Review №100

Had an great 6 month cleaning with dental hygienist, Robie--will miss her when she retires! Dr. Teds examination was very thorough. The office staff was friendly and professional.

Information
6 Photos
100 Comments
4.9 Rating
  • Address:4501 Southlake Pkwy #100, Hoover, AL 35244, United States
  • Site:https://lumadentistry.com/locations/southlake/
  • Phone:+1 205-988-5656
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Emergency dental service
  • Teeth whitening service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations