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Townsend Family Dental Center
767 Veterans Pkwy #102, Hinesville, GA 31313, United States
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Id
Review β„–1

My experience with the Townsend dental practice was great, the staff was awesome πŸ‘Œ very kind and helpful. I would recommend this dental practice. Thanks for the great service.

P
Review β„–2

My very first experience with this company and it was excellent. My oral hygienist was very thorough. Extremely gentle during my cleaning process and took her time in getting my teeth clean. Was never rough during use of the ultrasonic scraper that usually sends shivers down my spine but due to her taking her time and not digging in with it, I did not experience that. The dentist did a thorough exam after the cleaning and was very professional in her assessment. As a healthcare provider myself, I would highly recommend this group for their gentle care and thoroughness. Best dental cleaning I have had in the 35 years of my adult life. I look forward to continuing my business with them.

Ma
Review β„–3

Great work Townsand dental thank for all the hard work and dedication to your patients. My best friend heather is the best thank you so much heather

Ma
Review β„–4

My daughter has been seeing Dr. Townsend for years, and he is such a wonderful and caring person and dentist. His staff is awesome and they make you feel like family 😊. You wont be disappointed!

Le
Review β„–5

My wife and I had our first appointment today (10/12/2021). Dr. Townsend and his staff were great. For a first visit, we had very nice experience.Thank you for your professionalism and great customer care.The Edelens

Ma
Review β„–6

I have had nothing short of a great experience here so far! They are SO nice, easy to talk to and gentle. I am usually in and out in 30-40 minutes for my cleanings and I leave feeling super refreshed! Highly highly recommend!

Sh
Review β„–7

I’m so glad I chose this dental facility! The staff are always so kind, professional and full of bubbly personalities! They make me feel safe, comfortable, and secure in their treatment plans. There is a new, female Dentist (I am so sorry, I cannot recall her name) who is INCREDIBLE!!! 12/10 would recommend this kicka** dental staff!

Mi
Review β„–8

I absolutely adore Dr. Townsend. He is an excellent dentist and it great at what he does. However, the last time I was in there I had a cavity filled by a different dentist and it was excruciatingly painful. I’ve never jumped so hard when she numbed me and after the procedure I was sweating because I was in so much pain. It felt like she was rushing and was trying to get me out of the chair as fast as possible. Now its over two months later and I’m still having issues with that tooth. Now I’ve moved and have to find another dentist to fix this tooth that should’ve been fixed the first time. I won’t let that one experience ruin what a great dentist I think Dr. Townsend is, but if you have a choice please make sure he is the one doing the procedure.

cl
Review β„–9

I dont like dentists and I dont like doctors. But dr. Townsend is absolutely amazing he made me feel comfortable and I will only go to Townsend Family Dental.

Er
Review β„–10

My experience with Townsend Family Dental was unbelievable.The dental assistant that waited on me was really nice and sweet. She talked to me the entire time and made sure that I was comfortable every minute. If you’re looking for a good dentist, I highly recommend going here. I don’t think that 5 stars is enough.

Ja
Review β„–11

I gave them a one star, because I love the staff, they are all so amazing, but getting my teeth fixed just wasn’t what they did for me here. Pregnancy caused me to need a lot of work done. I had three cavities on each side of my mouth as well as needing a root canal on another. They did work on cavities on one side of my mouth and that resulted in me having to go back 4 other time because they didn’t fix them at all and in fact made them worse, they still currently hurt and I even now have a hole in one of them. They told me that the teeth they β€œfixed” may need a root canal now, but they ALL still hurt. So I went back to get the other side done and I had the exact same problem! All my teeth are worse then what I started out with, because before they did anything none of my teeth even hurt, but now I can barely eat a chip without my mouth being in excruciating pain. To top it off both sides are like this, so eating anything even slightly harder than something mushy is horrible. Due to insurance, I can’t even get my teeth fixed anywhere else for another year unless I pay for the whole entire thing out of pocket. I basically wasted money here to get my teeth put into way worse condition.. I will not be going back for ANY of my other teeth to be worked on or anything at that matter. I hate that I even went back after you messed up the first set of teeth, if I didn’t maybe then I could actually eat like a normal person. Horrible experience. Thank you for putting my in a horrible situation and ruining my teeth.

Je
Review β„–12

Staff is super friendly, super sweet and funny.! 1st time going there and overall great experience.! Affordable too.! Glad they go over stuff with me so Im not going in blind not knowing what Im doing.

Ja
Review β„–13

Fantastic experience! Seriously! Briana did a great job with me and was gentle at cleaning my teeth. This is probably the first time in a long while (13yrs) where I didn’t leave crying or in pain. πŸ’― recommend this dentistry!

tr
Review β„–14

Great experience overall, from the moment my family walked in we were treated very professionally and with kindness and respect. Staff was amazing and accommodating. My two kids were very comfortable and enjoyed their experience. Recommended 100%

Br
Review β„–15

Dr. Townsend and all the hygienist are amazing! Everyone is super nice and friendly! I love getting cleanings now.😊

Co
Review β„–16

First time at this dentist and when I tell you I had the best experience today , we had the best experience. My hygienist was the best she wasn’t too rough on my teeth 🦷.

Ki
Review β„–17

Everyone is always so friendly and caring! I’ve never had a bad experience. I chose Townsend Dental specifically because theyre able to see my 5 year old as well & they’re great with her!

Bo
Review β„–18

Very clean office. Everyone was accommodating to having to bring my five month old. They explain everything well and are very nice. Would highly recommend to anyone needing a dentist.

As
Review β„–19

The best dentist experience of my life! I don’t have the best teeth and usually feel shamed because of it. The staff were friendly and professional. The dental hygienist didn’t hurt me when she cleaned my teeth. Amazing experience and plan to do all my dental work at Townsend Family Dental!

Su
Review β„–20

I have been going here for years. Very thorough and Dr. Townsend is so nice. Very accommodating to my medical issues as well!!

Na
Review β„–21

The staff was extremely courtesy. The Dr. Lockey paid attention to the details of the health of my teeth. She explained each recommended service the benefit and challenges of each service. Her explanations gave me peace and clarity. I would recommend this family dentist to anyone.

Br
Review β„–22

I am so happy with the service received from this Dental Office. The staff is so professional and welcoming from the time you walk through the door! Thank you so much and I look forward to my next visit. Highly recommend this office!

Jo
Review β„–23

I was pleased with my first visit to this practice. Safety measures were in place and the staff and doctor were friendly and spent time explaining what they were seeing and suggested next steps.

au
Review β„–24

My family and I have been coming to your dental office the last 2 years and I love the service my children and I are provided each visit. Thank you for all that you do to ensure our teeth are nice and healthy

De
Review β„–25

They are very polite I recommend this dentist office among the rest in hinesville.. office is nice and clean staff is friendly and helpful …Nice to find a place that cares 😁

Yu
Review β„–26

I thank God for allowing me to have this dental office as my assigned doctor. From the beginning I was welcomed with smiles, and greetings, from everyone at the front desk. My dental hygienist was very funny, and made me fill very comfortable, explaining everything and answering all my questions. Dr. Townsend as well very professional, explained my options and what was best for me. This was my first visit to a dentist in years, I’m very pleased πŸ˜€

Sa
Review β„–27

Everyone was so inviting and professional. My hygienist was thorough and gentle and Dr. Townsend is so kind. I’m so glad I found them!

Pa
Review β„–28

My experience is always amazing the staff are very friendly and welcoming to everyone that walks through the door. I love the fact that Dr. Townsend listens to my concerns and guides me through the process. At this office your seen as an individual instead of just another number.

Ja
Review β„–29

I had another great visit at Townsend Family Dental Center today! I went in ready to explain my concerns and the team did what they needed to in the most professional way. Dr. Townsend and my dental hygienist both calmed my nerves and reassured me that everything was fine. I highly recommend this dental center. Their professionalism and care are unmatched!

Ja
Review β„–30

I have been coming to this dental office for years and have always had a good experience. This time I had to have a cavity filled and it was extremely painful and I left there feeling overwhelmed. I need to get a crown but I am not sure if I want to return to this dentist because the pain that I felt having a cavity filled. I will say I saw a dentist that I had never seen before this time.

Ch
Review β„–31

I absolutely recommend going to Townsend dental every person @ this dentist is the sweetest! They treat you with the upmost respect and make you feel very welcomed! If I could give them 10 stars I would!

ky
Review β„–32

Very professional and comfortable setting...Dr. Townsend and his staff are the best at what they do!

An
Review β„–33

Excellent customer service/ customer care. All of the staff are polite and professional. Immaculate facilities! The hygienists and Dr Townsend are personable and professional. I only had a basic check up, but the appointment began when scheduled and was completed in a timely manner. While this should be the norm, it often isnt at other places. A few months ago my wife had a emergency dental situation. Townsend Family Dental got her in quickly and corrected her issue with the same caliber of work. I highly recommend this office for all your dental needs!

D
Review β„–34

The staff and faculty were amazing..they made my oh so nervous daughter feel so much better by explaining everything they were doing. I also appreciate how patient they were with her.

Mo
Review β„–35

I have been to several different dentist, and I have never had an experience as great at Townsend Family Dental! The staff is always so happy, welcoming, and accommodating. The dentist always offers the best treatment plan being transparent about cost, etc. I would recommend this place to any and everyone’

Mi
Review β„–36

I LOVED MS. Canda, she is AMAZING!! She made my teeth feel so cleaning and it didn’t hurt at all. Dr. Lockey was amazing also! She checked my teeth for cavities!!

Na
Review β„–37

Excellent staff and service. Everyone in the office is so kind and accommodating. A thousand percent recommend!

Ro
Review β„–38

The staff was super friendly and they always made sure I was comfortable

Mo
Review β„–39

I had a wonderful experience. Went in for two fillings and the service took about an hour. He was very professional and NO PAIN

Je
Review β„–40

I’ve been seeing Dr. Townsends for several years now. Each visit is always a pleasant experience. His staff is incredibly knowledgeable, professional, and kind. Dr. Townsend is always great to see and he makes visiting the dentist very enjoyable. I highly recommend this office to anyone in the area. I technically don’t live in the area anymore but my insurance still covers it, so I’ll drive the hour to come see Dr. Townsend!

Sh
Review β„–41

Very nice and friendly doctor and staff. Goes all out to make you feel comfortable and checks on you while waiting.

E.
Review β„–42

I want to express my most sincere gratitud for the excellent service received today at Townsend Family Dental Center.

Su
Review β„–43

I recommend anyone looking for good dentists. Go to Townsend family dentist, Ive been Dr.Townsens patients over 20 years he is a excellent dentist and all the staff are really nice too.I recommend all my family members and friends to go there ❣

Ti
Review β„–44

Dr. Townsend and his staff are amazing! If I could rate with them with more stars, I would. They are efficient and customer focused from the start of your appointment until the end. Dr. Townsend is literally the best dentist that I’ve ever had. I am extremely hard to numb, so my dental procedures are usually painful, which causes anxiety. I have never had this happen here and it is a HUGE relief!

ko
Review β„–45

Everyone i met at the Townsend Family Dental here were very nice, greet and treated me with respect. My Hygienist was the best, she was very gentle, did a great job cleaning my teeth. I didnt feel any pain. I am glad my doctor send me here for my dental work, I recommend anyone looking for a good dental facility to try this place out. You will not be disappointedπŸ’―

Ro
Review β„–46

If I could give them 10 stars, I definitely would. From the front staff, to the back staff and Dr. Townsend himself - service is always amazing. I’ve always been afraid of going to the dentist when I was younger, stayed away as much as I could. But I can say now with confidence that I’m not afraid. Dr. Townsend and his staff always make me feel comfortable when I’m there, and I’ve been going there for 3 years now and will continue to.

Ta
Review β„–47

Very friendly, inviting office Dr and all employees! Glad I shopped around, asked lots of questions to the point of being annoying and not once did they get annoyed. Very happy with this Dentist, Dr. Townsend is amazing!

Mi
Review β„–48

Outstanding customer service/ customer support. Very friendly staff and very welcoming. Would definitely recommend to anyone looking for good dental care.

Ed
Review β„–49

Excellent service on time and out on time. Thank you

Ta
Review β„–50

I’m terrified of the dentist. 10/10 would never willingly go; until now. Dr Townsend is incredibly kind and even though I met him briefly; he didn’t make me feel uneasy at all about being in the chair or letting him poke around in my mouth. Brianna (sorry for misspelling if I did) the hygienist; was *Magical* at cleaning my teeth. Even when scraping my teeth; she was so light handed and gentle, it was crazy. I personally will see if I can request to have her each time as my hygienist because she singlehandedly made me feel so comfortable and willing to go back into the dentist chair. I cannot recommend high enough.Also; they take tricare if you’re wondering.

As
Review β„–51

This was my first visit and Im not a big fan of dental work. But my hygienist was amazing. I was completely comfortable the entire time. Dr. Townsend was very nice and explained everything to me directly. (Unlike some that Ive had that tells the hygienist and they have to explain it). He took his time and was very professional. The staff were all courteous and helpful. I highly recommend Townsend Family Dental.

Er
Review β„–52

Everytime I leave Townsend Family Dental Center, I leave satisfied. The dentists and customer service is top notch and I wouldnt go any place else for my dental needs.

Mi
Review β„–53

The staff and the dentist treated me with great care. My experience with them was wonderful.

Je
Review β„–54

My experience was great. I needed a treatment plan for my teeth. When I called they told me what I could expect, what needed to be done and how much it was going to cost. The receptionist made sure to mention that was the flat rate but the doctor might require more than just looking at my teeth so I might have to pay more and then gave me a very close estimate of the cost. The Hygienist was amazing! Very detailed in explaining what was going on, how to do, what not to do. She made me very relaxed and comfortable. The dentist was so nice and gave me multiple treatment plans so that I could find what would work best for me, not just what I would want but what I could afford. Hands down best dentist Ive ever been to.

So
Review β„–55

I was really nervous for my visit but everyone here was so nice and friendly, and made me feel really comfortable being there. The staff was really informative about everything they were doing and what needed to be done. The best part for me though, was the cleaning! They are usually uncomfortable and slightly painful for me, but the hygienist was so gentle and thorough that I didnt feel a thing 😊

Ra
Review β„–56

I love Dr. Townsend and his staff. They are always friendly and helpful. They have great quality of care. I will always recommend them!

Kw
Review β„–57

Townsend Dental is wonderful! They provide superior dental service as well as customer service. During the pandemic I was concerned about receiving dental treatment. However, the staff of Townsend Family Dental are very cautious and meticulous with their COVID19 procedures and the facility is really clean! The hygentists are friendly and professional and Dr. Townsend is very thorough with his explanation of the exams and x-rays. He provides both positive feedback as well as areas of needed improvement. They are truly a wonderful asset to the community!

ke
Review β„–58

As someone who has worked in guest services for years, I must say that I am thoroughly impressed with Townsend Family Dental. More specifically, Canda delivered a level of care that I have NEVER experienced at a dentist office. She not only listened to my concerns, but offered solutions for my issues. She is not only extremely competent, but her down to earth demeanor made any fear of β€œmouth pain” dissipate. I cannot imagine going anywhere else after this visit or experiencing another hygienist.The dentist was also very competent and pleasant. I feel like we are basically bros now. I never thought I’d say this, but I’m actually looking forward to getting implants from this dude! Who even says that???A favorite CS Lewis quote reminds us,β€œOne day you will be old enough to start reading fairy tales again.”Today I was fortunate enough to experience a fairy tale at THE DENTAL OFFICE....According to Blue Cross Blue Shield, this office is out of network. But honestly, I’ll pay the extra bucks for this experience. There are two things in life you don’t want to cheap out on: your tattoo artist and your dentist.#candafromclaxton2024

Qu
Review β„–59

Great staff, very educational and honest.

Cr
Review β„–60

We love Dr. Townsend and his staff! They are always so nice to my kids and go out of their way to make their dental experiences pleasant.

As
Review β„–61

I had a great experience at Dr. Townsend’s office. The staff was professional and the facility is extremely clean. I’m recommending Dr. Townsend to all of my family and friends.

Gi
Review β„–62

The customer service I received was excellent. I was treated with a lot of courtesy and respect. I applaud the staff for their professionalism and exceptional service. Keep it up Townsend Family Dental Center!!

Na
Review β„–63

Exceptional care and professionalism.

Ma
Review β„–64

The best dentist office Ive been to hands down! Dr. Townsend and all of his staff are so wonderful and do a great job!! Everyone is patient and so kind!

Va
Review β„–65

Always a great experience! Friendly staff that truly make you feel welcomed and comfortable.

Gl
Review β„–66

Phenomenal experience, attentive, caring, knowledgeable, non-condemning, engaging and humorous.I wish every patient received the rare level of expertise and compassion while receiving oral health care at their dental clinic.Quite exciting to know unparalleled high-quality support is now available though only at Townsend Family Dental Center!!!!Given the amazing responsiveness of the staff, no longer does fear have to delay your next dental appointment.Please schedule your next health appointment with Townsend Family Dental Center!

mi
Review β„–67

The dentist was very sweet and I enjoyed the appointment overall.

Na
Review β„–68

I have severe Dental anxiety. So severe I have to be medicated, or I will scheduled and get all worked up to the point I cancel the appointment. Today was the first day I was actually relaxed ( for me) and unmedicated at the dentist. Dr Townsend and his staff are so amazing. There is a sense of family among the practice, and they make you feel like your apart of that. Thank you all so much!

Sw
Review β„–69

The doctor is amazing! He makes my son feel so comfortable

Sa
Review β„–70

Dr Townsend is the only dentist that Ill go to in this area. Hes very professional & gentle. His staff puts you at ease & explain what procedures are going to be done. Ill be a patient of Dr Townsends until the Lord takes me to my heavenly home. Dr Townsend is the very best.

Ki
Review β„–71

Got the service I wanted and needed πŸ˜„

Jo
Review β„–72

Everyone is so nice and friendly and they follow all covid guidelines which is amazing! Definitely will make this my permanent dental

Ma
Review β„–73

Great staff and super service β™₯️

Re
Review β„–74

I Hadn’t been to the dentist in almost 8 years and I was pretty nervous honestly, but this place is unbeatable!They’re all super sweet and really know how to calm your nerves❀️I’m super happy with this place!

Tr
Review β„–75

Great staff! Great dentist! Highly recommend.

Ed
Review β„–76

Dr Townsend is the best!! I’ve lived all over the US and abroad and I can honestly say that Dr Townsend Family Dental is the best Dental office I’ve ever been to. He has a wonderful staff...very professional and attentive. Fast and very skillful yet friendly and laid back. 4 stars because I waited on my car for over 20 minutes is all.

Mi
Review β„–77

Simply the best experience every time. Time efficient and professional every time.

An
Review β„–78

The care is excellent referred by a coworker/friend 3 years ago. No regrets. Staff is kind and knowledgeable. Always corteous. Dr. Townsend is great!!

Ta
Review β„–79

I always have a great experience with Townsend Dental they are the best for my family. We appreciate their expertise, professional, and quality service nothing less than. Thank you so much Townsend Dental Center.

Ru
Review β„–80

Amazing and courteous staff. Great experience and addressed my needs quickly.

Li
Review β„–81

This is the first dental practice I have ever seen that has been able to accommodate our large family! They were able to get me and four kids in no problem. The staff did so well with my kids and Dr. Townsend was wonderful. My kids had a great time and enjoyed the visit. My 5 year old even asked to come back!

wa
Review β„–82

Very friendly and professional. Awesome environment.

Ja
Review β„–83

I went to get a routine cleaning today Andre was my dental hygienist he was very kind. I had a overall great experience Dr. Townsend was nice & thanked me for choosing his practice. The staff was very professional and kind great dental office I would definitely recommend them.

Ri
Review β„–84

It was a great experience got my annual cleaning done, and the employee has helped me gave me all kind of information towards maintaining/improving my dental hygiene.

No
Review β„–85

We received a good treatment. The hygienist is gentle and knowledgeable. I received a treatment plan related to my orthodontics and they provided explanation why It is important to take action.As much as you are exercising safety measures, I am very disappointed with my wait time in my car. The check in system is NOT EFFICIENT , or Britney is not efficient. I arrived and checked in at 1:16pm and appointment is at 1:30pm. I was called in after 1:45pm by my husband who just finished his treatment. I never see any body waving or calling my attention from car since I called Brittney of my arrival. Nobody cared to call me on the phone had I not seen anybody far from my car at your door trying to get me into your office. You need to improve your system.

Al
Review β„–86

Great staff. They are very nice and friendly. Dr. Townsend will take the time to really talk to you. Excellent experience over all.

La
Review β„–87

Had an outstanding experience. Friendly workers throughout my appointment and was very gentle. Would recommend this facility.

Lo
Review β„–88

This place is so amazing & CLEAN & sterile after we leave our appointment the whole ride home we talked about how nice everybody was& how awesome and experienced the DOCTOR TOWNSEND IS !!! He does amazing dental work best I have ever had in my life and this is not my first rodeo .couldnt be more family-oriented! #1 Dr is phenomenally the work that he has done on me and my family members & husband absolutely phenomenal ...every single one of the ladies in that office is kind nice very friendly CANDA IS MY FAVORITE and they make you feel like family I cannot think the Dr and the staff at this place for their kindness and terrific work that they all do. Thank you MISS LOVE & DAVID & CHRISTIAN.

De
Review β„–89

I can not say enough of good things about Townsend Family Dental. Dr. Townsend is always so nice every time as well as the rest of the staff. Also, they are extremely thorough with their work. I’ve never felt like they are rushing the appt, always making sure that they do it right the first time.

Sa
Review β„–90

Excellent and friendly staff, they are 5 stars for a reason! I would highly recommend coming here and they are taking every precaution to keep people safe as well.

He
Review β„–91

My Son and I love Dr Townsend,him and his staff are wonderful!

Ma
Review β„–92

Awesome just Awesome. Wonderful Staff from the front to the back. There a great team and from a great team comes a great leader Thank you Doctor Townsend.

Ro
Review β„–93

Great job cleaning my teeth

Di
Review β„–94

I appreciate the professionalism and care demonstrated by Dr. Townsend and his staff.

Ca
Review β„–95

I visited this dental office for the first time on Friday. At the age of 42 I have to say this was my best experience ever. My dental hygienist, Brianna, was wonderful. I felt comfortable and well taken care of during the dental cleaning. I would give a million stars if I could.

Br
Review β„–96

I had a very good experience. Staff members make sure that the customer does not have to touch anything. They are well protected and in turn make the customer feel protected. Staff is always very friendly.

La
Review β„–97

Hands down the best. Being a military family it is hard to find an off-post provider that cares and makes you feel like you have been there patient for many years and from my first visit they have gone above and beyond to make my kids and myself feel comfortable. Very clean and nice, great service. They make you feel like you are the number one priority and amazing with children.

Da
Review β„–98

The best dentist (Dr.Townsend) I have had in over 40 years.

Ap
Review β„–99

Great experience! Kind people! Gentle hygienist and great dentist.

Li
Review β„–100

Amazing customer service and Dentist. Dr. Townsend and his staff are exceptional in every way. From the front door to the chair for care. You can tell that they care about every aspect of the Service and atmosphere. Clean, modern, warm and efficient. Thanks again for a painless and great visit.

Information
57 Photos
100 Comments
4.9 Rating
  • Address:767 Veterans Pkwy #102, Hinesville, GA 31313, United States
  • Site:http://townsendfamilydentalcenter.com/
  • Phone:+1 912-877-6453
Categories
  • Dental clinic
  • Cosmetic dentist
  • Dentist
  • Pediatric dentist
Working hours
  • Monday:7:30am–4pm
  • Tuesday:7:30am–12pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30am–4pm
  • Saturday:7:30am–4pm
  • Sunday:7:30am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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