user
Howard Family Dental
319 W General Screven Way H, Hinesville, GA 31313, United States
Appearance

Comments
Da
Review №1

Have been going to this dental office for a yr now and it’s been amazing so far. Would definitely recommend.

Al
Review №2

Best customer service that I experienced in over 5 states going to dental service— This clinic is awesome; they are very friendly and helpful. Very knowledgeable group of professionals that truly cares about you and your overall health... top notch A+

Ma
Review №3

You guys have went far above what I expected and made my visits pleasant. Now I am looking forward to a good steakYou guys a awesome. Thank you for helping me feel normal again.

Ro
Review №4

I have been in the area for 12 months. This is not our first dentist in Hinsville for my family and I am lowering my expectations for care. Thus, four stars instead of the two I would have done. The person at the front desk had our insurance wrong, wouldnt listen to the patient until another person behind the counter confirmed I was right, and was generally not focused on customer service. The dental hygienist was Awesome! He should be running the entire operation. The dentist was rushed and spoke more to his assistant than to me. I had to ask what the terms meant he was telling her. I am the patient, I should be who is addressed and have things explained to. A huge red flag for any medical person I see is do they break things down so I am informed and understand or are they just going through the motions to get the next patient in the door. If the patient equals dollar signs, that is a not quality care in my book. We will return, because, frankly, this is the best place we found in Hinesville, which is a sad statement on the other dentists in the area. I will update this rating and post based on future visits.

Me
Review №5

Very clean and professional! Everyone was very kind and helpful. I had a great first dental visit with them!

Ar
Review №6

Amazing people, and atmosphere. Everyone was kind, and easy to talk to. The dentist knows what hes doing, and helps get what you need if not available in their office.

As
Review №7

My first time here. Very impressed with the customer service, everyone is so nice and efficient. My teeth look & feel great!

Ad
Review №8

This dental office is by far the worst I have been to. Im particularly talking about the one in hinesville, ga. They are unprofessional and rude. Especially the office manager named Debra. They will give you different quotes on prices and change them as they go along. I have never been to a dental office that demanded 3 x-rays in the span of 9 months. They got so upset because I didnt want to pay 867 to get two teeth pulled. Debra threatened to call the police on me saying I had money owed to them. When in fact every treatment I had done with them was paid in full and out of pocket. They dont do payment plans so I would have to pay in full. So I dont know where she pulled that mysterous bill from. The dentist was more concerned with flirting with the nurses and bragging about his car and various material things rather then help the poor people in pain waiting in the reception area. Oh yeah thats right your appointment will not start on time because hes in that back doing all of those things. Unprofessional! I would never recommend this place to anyone.

ka
Review №9

Howard family dental has a great staff, I’m always happy to see men and women of color working these fields and providing excellent service. The dental assistants are always very sweet and Dr. Bre and Dr. Robinson are very good at what they do! The clerk who takes your payment (I feel bad for forgetting her name) has been there for a long time and she always tries to help anyway she can to make sure you get the care you need at the most affordable options! I never have a bad experience when going there and would refer them to anyone seeking professional, caring and exceptional providers!!

Jo
Review №10

It was very friendly and very attentive to my needs. They fit me in the schedule the same day I called.

Pa
Review №11

I went in today to have a crown fitted as well as a filling. Needless to say, I was extremely nervous and anxious prior to the start of the procedure. The staff was very comforting and walked me through the whole process which allowed me to feel much more comfortable. I would like to extend a huge thank you to the staff and dentist for their professionalism and kindness!

Jo
Review №12

I was amazed it was awesome, everyone was kind. They treated me like I was a regular patient. I was telling different ones about myvisit. One person said they’re going to come. I said I don’t no why I waited so long to call and make appointment, but I’m glad I did .Josephine Roberts

Sh
Review №13

Awesome experience from the front door to the chair. The staff is extra professional and personable. Love my Howard family!!

Al
Review №14

I really enjoy this dental clinic because the staff work very professionally to get you in and out on a timely matter. Thanks for supporting me and all the other veterans along with the community with our dental needs. God bless

Th
Review №15

Howard Dental treated me right! Once my appointment was scheduled, they told me my dental cleaning would only take an hour. Spoilers: it only took an hour. Everything went smoothly, and the team was so professional from the moment I walked in! Your time and comfort are important to them!

Va
Review №16

Jun 17th - 1st appt to check painful toothJun 28th - root canal at another facilityJul 12th - appt to fit for crownAug 9th - appt to seat crown, but temp had to be placed insteadAug 19th - appt to seat crownWhen I showed up for the final appt I was told that I was not on the schedule. Before I left on Aug 8th the dental asst spoke with the ofc Mgr Ms. Harn and was told.to put me on the schedule for next week. The asst and I waited while the appt clerk put me on the schedule for Aug 19th. The last temp crown has broken off and is in pieces. I took the pieces and showed the clerk. They offered all these other days that I can come back. I have a life and other appts scheduled for the dates and times they offered.  I paid a lot of money to this practice to have a service and have not received what I paid for. I am tired of their excuses as to why they cant give me what Ive already paid for. So unprofessional!

St
Review №17

I have been going here since Ive been a teenager, and Im in my 30s now. Kendra, Gina, and Brandy are the best! I also appreciate the thoroughness, and the willingness everyone is to listen to my needs.

Ve
Review №18

It was an excellent visit everyone was so polite and prompt... Ill recommend them to any and everyone I cross!!!! Didnt wait long I hate afternoon appt by this one was so different was in and out, Facility was nice and clean just loved it...

An
Review №19

Great dental office. The only draw back would be parking. But everything else was great at my appointment.

Li
Review №20

Dr. Rob was the best ever, he and his !assistant were so good at explaining everything step by step. No Pain,My Gain!! Thanks to All. You Rock.

Ta
Review №21

Howard family dental treats you like family. They are always friendly and caring. I recommend them all the time. Ive traveled to many states and had several different dentists but none of them treat you as they do. Thank you

Je
Review №22

I am veteran , the scheduling team is so rude . Nasty attitude and does not know how to communicate with anyone . I will never go to them again .

Ma
Review №23

Everyone to include the front office staff are friendly. Dr. Rob is very professional and makes you feel less tense about getting work done. Would recommend.

Mi
Review №24

I have been with Howard Family Dental for years. I love the flexibility of being able to be seen on the same day with my children. Love the friendly, professional and knowledgeable staff from the front to the back. Great job!!!

Co
Review №25

Dentist was great and so was Kendra and Gina,great overall services!

Mi
Review №26

Howard Family Dental provided outstanding service to me. They really ensured that I was comfortable and knew what was going on.

ko
Review №27

We love Haward Family Dental, they truly are family. Treat us with respect and my son loves his Dentist!the Hygienist Mr. Johnathan, and Ms. Shawn are sooooo good with the Kids, Patience and understanding. Thank you for taking care of my little angel.

Mi
Review №28

After having avoided a dentist for a VERY long time, so glad I came here. Ms. Stephanie & Dr. Bre are fantastic. Incredibly professional & so nice. Thanks to the Howard family dental team! Highly recommend 🦷🤍😇❣️

Ar
Review №29

My experience here at Howard Family Dental was very exceptionally rewarding everyone here is so friendly and precise in how they are going to take care of me, i will highly recommend them to anyone who ask me where can they find a Dentist. Thank you Howard Family Dental for taking care of me. Their office is very clean as well i am impressed.

Gl
Review №30

Today was my first visit at Howard Family Dental. I was thoroughly pleased with the way they made me feel, and how they attended to my Dental needs. I recommend them for all your dental needs.

Da
Review №31

Super nice and all around great experience

Gr
Review №32

They are the most professional dentist office in town.

As
Review №33

Very caring team, asked what my concerns were and they explained everything they were doing and why they needed to do it. Highly recommend them.

De
Review №34

There Customerservice is excellent. The moment you walk in the door service is welcome you to the office. Nice and very friendly and will help you with any questions. Then from the to the Dentist makes you feel welcome and your in great hands that care about your dental needs. Best experience that removes any discomfort or anxiety.

La
Review №35

I jus love them theyre all so nice and helpful

Je
Review №36

Employees walking down and smoking in front of other businesses is just unprofessional and unnecessary. Customers cannot walk in without walking through smoke.

Pa
Review №37

I absolutely love Howard Family Dental! They are fast and efficient! But one thing that I love the most is that they have GREAT CUSTOMER SERVICE❣️ The STAFF was friendly and comforting when I needed them the most. I would HIGHLY recommend Howard Family Dental! 👍🏽

Sh
Review №38

Scheduled quickly for an emergency. Friendly staff. Insurance accepted. Thoroughly explained treatment plan options. Will be given cost of treatment after insurance approval. Very patient oriented.+

Ja
Review №39

Great customer service, treat you with respect.

Pa
Review №40

This was my second experience with Benchmark. The workers are so professional and skilled in what they do. Mostly they are patient with you. I love them and I thank them for their help, advise, and physical therapy.Benchmark YOU rock.

J
Review №41

My sister had a great experience here and was very impressed with the friendliness and sense of normality the staff have towards clients with a requirement for additional oxygen.

Da
Review №42

Everyone here is so nice! Love them. They all made me feel so comfortable while getting a deep clean and some fillings on my teeth.

Pa
Review №43

The staff is great. Genna and Kendra are the perfect team. Always a pleasure. Really enjoy my dentist appointment.

Am
Review №44

The staff at Howard Dental is focused and committed on providing the highest quality of service to the customer! The staff epitomizes what customer service should look like! The staff from the time you walk in the door welcomes you and makes you feel at home! Excellent customer service! Larry Durrence

pa
Review №45

They. Are always very kind and pleasant to me. I have told my friends and recommended them many times.

De
Review №46

Everyone was so nice and professional, they had me at ease from the moment I stepped into the office.

Br
Review №47

The whole office is amazing. Everyone was so kind and friendly, eased my dental anxiety a bit. I love this place and I have never said that about an dentist office.

Be
Review №48

This a very nice place the establishment was clean an comfortable. The nurses an the doctors were very inviting and nice I enjoy my visit there and hope that I can continue to be a patient

Ju
Review №49

Very quick and friendly service. Always a wonderful experience.

Mi
Review №50

This place is the best dental office I’ve ever been to. All the ladies here, from reception to the hygienists are kind and welcoming! The Dr is professional and so nice, too! I am happy to have been a patient here for the last 3 years!

Pe
Review №51

Awesome dentist AND hygienist. I am so happy with the care I receive. I came from a history of fear of dentists and now I am so relaxed and at ease - confident in the care I receive. Great practice!

By
Review №52

I love this place!! I had a appointment this morning and didnt have any money for my services, they did everything in there power to help me and didnt make me fill uncomfortable about my situation..... Thank you

El
Review №53

Very professional and friendly atmosphere...they were very comforting in my very difficult situation...I look forward to seeing them again and their beautiful smiles as we work on making mine beautiful again ❤️

Ca
Review №54

Great experience. Im so sorry I cant remember my hygienist name... beautiful young lady(blonde hair). Come see, Dr. Bre... she was great too. Everyone there were pleasant, said good morning, which is essential for a military retiree. I say Huah!

Tr
Review №55

From the front desk, hygienist, assistant, and doctor I was very pleased! Very well ran office and very thorough! Easy visit :)

Al
Review №56

Again. I was given great dental service during my visit. The staff at Howard Dental office are friendly and treats you with respect. I am very satisfied with the service that I receive at this dental office.

Br
Review №57

I was in search of a new dentist and very determined to have a black woman. I’m so glad that I saw the commercial that featured Dr. Bre. Although I live in Savannah, the drive was definitely worth my experience today. Everyone was very friendly and professional. Stephanie, Shawn, Jonathan, Brandy and the receptionist (forgot how to spell her name, starts with a K) were amazing! Dr. Bre was very informative and addressed all my concerns. I highly recommend this office.

Ro
Review №58

Very good experience, everyone is pleasant and friendly, Veteran friendly, would highly recommend this practice.

Fr
Review №59

My first visit and impressed by the staff. Great attitude, courteous and professional. Makes me feel that the clinic really focused on getting the job done right the first time. Thanks

Da
Review №60

The staff is extremely friendly and informative. Dr. Rob is very nice as well

Mo
Review №61

I love coming here. The staff is 100% comforting and polite. I’m never in pain when getting anything done

FR
Review №62

Very Good.

da
Review №63

Jonathan, is the man. This is what customer care is about. Hes very personalble, and a true technician of his work. See you soon.

Hi
Review №64

The office staff is always kind and welcoming. My dental hygienist, Jonathan, does a great job and is very personable. I love Dr. Bre!!! Great place. Very clean. We don’t usually wait for very long.

Sh
Review №65

Friendly staff however they tried to double dip my husbands insurance and mine. If Im explaining to you that Ive had recent x-rays from another office down the street it takes two minutes to fax and request x-rays. Your persistence in regards to making me take more x-rays was very extremely rude and unprofessional. Lastly, if your a dental hygienist and Im telling you my concerns about my gums, dont constantly attempt to downplay my issues. I will go find another dentist in town or drive further if thats what it takes to find a people whos willing to LISTEN to my concerns after they ask and actually try to mitigate or fix the issue altogether. No thank you and would never recommend to anyone.

Vi
Review №66

My only complaint is Howard Family Dental can not seem to keep their dentists. The staff absolutely deserves all 5 stars for caring, compassion, courtesy, and staying regardless of... I have called to asked about insurance and received an intelligent response. Appointments are scheduled as promptly as possible and when you are on the waiting list you definitely get offered an appointment with out losing your place when you cant accept it.

Je
Review №67

Everyone was awesome and sweet .The best in a long time . Im a retired dental assistant and this was one of the best dental office Ive I ever been in for a long time

C
Review №68

The staff at Howard Family Dental in Hinesville is courteous, friendly, and professional. Brandy and the other ladies in reception have always been welcoming and kind. Dr. Bre~ has an excellent chair-side manner and I hope she will continue practicing in Hinesville. She is gentle, thorough, and explains the treatment beforehand. It is always such a pleasure dealing with such wonderful people. I have had nothing but positive experiences.

Sh
Review №69

Howard Family Dental is a pleasant place to visit even if you dread going to the dentist. The staff is friendly and very professional. They are thorough yet very gentle with your mouth. There is even a TV screen that has a view of your X-rays. This helps you to better understand the condition of your teeth and gums as they explain what work needs to be done. I think this is great because it allows you to see for yourself. Also, the rooms are very clean and the technicians are well groomed in appearance. This is especially important cosidering it is your mouth being worked on. In addition to what your insurance pays, you receive great discounts on the procedures. I would definitely recommend Howard Family Dental to anyone in need of quality dental care.

Sa
Review №70

I chose them when i relocated a year ago. LOVE LOVE LOVE them. Staff is always friendly. What makes it better is they remember you and if you recommend someone you get a nice deal.

Sh
Review №71

I was very pleased with service from each staff member. The hygienist and the dental tech(Shawn)? Were amazing! Im very impressed with the new dentist-- I was very happy with my care and treatment in your office--also the ladies in the front office were great as well!

Lo
Review №72

I would recommend this office to anyone that ask about a good dental office

Ch
Review №73

The staff here is fantastic! They really take care of your health needs here in a very professional and personal manner.

Do
Review №74

Very business oriented. Professional, customer first oriented, courtesy, caring people that really love what they do.

Dr
Review №75

They are amazing! You won’t be disappointed!

T
Review №76

Very friendly helpful staff.

Ca
Review №77

I feel comfortable with Howard Family Dental assisting my familys oral hygiene/over all dental health and guidance........... There entire team is amazing! Keep up to good work.

pe
Review №78

Took me in next day appt. Waiting time was short. Staff is always nice.

Ma
Review №79

I th n your pocedue we very smooth

Su
Review №80

This place is awesome! The staff are so friendly & professional & the dental care is gentle & thorough. I felt that extra care was taken to ensure that I was comfortable yet well-cared for. The billing staff also seems very seasoned & knowledgeable with regard to different types of insurance, which was especially important to me. Would highly recommend them!

Ra
Review №81

Being a military wife with no family around! Going to Howard Family Dental I promise from the time my 3 children and I walked in I feel Appreciated I feel like I was back home, Im also a Southern girl so Southern hospitality I respect and its in my blood . I promise from the beginning to the end each and everybody is amazing 👏 ✨ I appreciate Howard Family Dental for taking care and treating me and my kids like family my kids was so comfortable talking to the dentist and so was I... love yall from beginning to endOur appreciation From Hailey/ Hereford family sending our love yall Continue to do what yall do because its beautiful 😍

ty
Review №82

My absolute favorite office I’ve ever been to! Been coming here for the past 10+ years. Love the staff! Gina and Kendra are a great team to have!!

De
Review №83

I called the clinic at 8am for a appointment was able to get a appointment for 9am, was seen at 9-10am. Excellent service, everyone was wearing a maskand social distancing.

An
Review №84

Always a great experience. They are amazing with my 6 year old daughter. We have been coming here for years.

Je
Review №85

LOVE Howard Family Dental in Hinesville! From the front desk to the dental chair - everyone is so friendly and professional. I love Kendra and Gina. The whole office was very respectful of Covid-19 precautions. Dr. Rob is really nice! I felt like he was thorough when checking my teeth after my cleaning. Highly recommend!

Cl
Review №86

This is the only place I have come for 4 years now and I love it! Everyone is so nice; when I had to bring my baby in her car seat several ladies would walk by and talk to her. My 9 year old enjoys coming to this calming nice place and I have never had problems as far a scheduling or rescheduling appointments. They provide great service!

Ro
Review №87

All the staff there are extremely nice and professional. They are always looking after you as the patient. I have never had a better dentist experience, I couldnt be happier!

Sa
Review №88

We always have the best care at Howard Family Dental!!!! They treat my kids like they are family and make them feel so comfortable. Gina and Kendra are spectacular. Highly recommend!!!

na
Review №89

Every person in this office is always friendly, helpful and does their best to make each visit a pleasant experience. The work is exceptional, and I highly recommend them for any dental care.

Je
Review №90

Always a great experience! We have been going here since retiring from active duty in 2004. The staff are extremely caring and experienced. When the service you receive is so far over the top, the review writes its self.

Qu
Review №91

They were awesome. From the moment I arrived at the office I knew I was going to love the service. The receptionists are wonderful, very friendly and they dont take all day to sign you in. The office is clean and they are taking extra procedures to clean due to covid 19. I love the services I receive from Howard Family Dental.

Mo
Review №92

I absolutely love this Dentist office!! I have really bad anxiety about getting work done on my teeth and the dentist and assistant made me feel so comfortable and let me know exactly what she was doing. They always get me in for a appointment super quick and wait times to get called back are never long either. 10 out of 10 recommend Howard family dental!

Pa
Review №93

Always a pleasant timeStaff is very professional.

DM
Review №94

Best team of experts Ive ever been to. They are always considerate of my special needs son and very accommodating for his needs. The work is done right the first time and the skill is the best. I cant complain. They are part of my family and all the staff treat us like we are part of theirs.

Da
Review №95

Very friendly, caring, and understanding. They helped provide me with a beautiful smile.

Ja
Review №96

I love Howard Family Dental. Everyone is so nice and helpful. They do great work and go out of their way to make sure you are comfortable during procedures. They are also great working with you to obtain insurance approvals, file claims, and minimize out of pocket costs.

Mz
Review №97

Always a pleasure when I go in for my appointments!!! The staff is so friendly and the atmosphere is awesome!! 👍👍

Me
Review №98

Today I Had An Appointment With Howard Family Dental ...This Was My First Time Here An I Had Amazing Experience Everyone Is Friendly And The Dentist Waste No Time Getting You To The Back I Was Nervous At First But I Felt There Friendly Service I Must Admit I Enjoyed Getting My Teeth Taking Care Of At The End Of My Apointment I Left Happy And Satisfied Thank You Howard Family Dental

Wa
Review №99

I’ve been a patient at the Hinesville Howard office for many years now. I have nothing to say but good things about everyone at this office. They are personable and truly have my best interest at heart. One thing I appreciate is that they explain my dental needs but yet do not pressure me. I have 100% confidence in their abilities.

Sa
Review №100

At 6 my daughter was terrified of going to the Dentist for cleanings. The Xrays hurt her and the staff easily grew weary of dealing with her.Howard Dental cleaning team. Specifically Gina’s team are terrific! From my daughters first visit to our current visit. I would recommend them. They are hands down the best Experience we’ve had with our Dentist and as a Military spouse with 15+ different Dental offices, this means a lot!

Information
8 Photos
100 Comments
4.7 Rating
  • Address:319 W General Screven Way H, Hinesville, GA 31313, United States
  • Site:http://howardfamilydental.com/locations/hinesville/?utm_source=Yext%20Listing
  • Phone:+1 912-368-6881
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Denture care center
  • Orthodontist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:8am–1pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:11am–7pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations