Horrible customer service from Augusta Rd. Ive been a member almost as long as most of them have been alive and they question my every transaction and do it with a rude unprofessional attitude. My home branch has always been Butler Rd but it is difficult to get to that location most of the time. Hope CPM can offer more locations in the future and customer service training. It is a terrible practice to not offer local branch numbers, you can only call 1-800 number with any questions. Some questions are pertinent to branch specifics. For instance today I want to know if Augusta RD has coin machine and I have to call 1-800 number for rep to tell me they have it but she has no idea if it is actually working. That is a small example of the impersonal service offered here. If you are looking for a local convenient bank with a personal touch, look elsewhere this is not it. If you are looking for good rates, decent services and dont require much in person communication then you will likely be satisfied here.

Very friendly and helpful. Handicap and Bicycle parking. Drive thru is conveniently separated from bank building.

Nice location but HORRIBLE customer service. I only gave two because the friendly ladies at drive through. Inside the branch sits one woman and man and nobody greets me while they look at me like what do you want. A simple hello, how can i help you, have a nice day etc would be great. I had to ask which one is open and the guy points at the lady never saying anything. The lady looks at me like what now. This was my first time going in and no line or swarm of other customers there. The branch in Mauldin is great with more friendly and helpful staff.

Lousy systems. When you call it hangs up on you. Now they have locked the doors at the front because they say they will protect you from covid. For the record money has more germs than a handshake. I pulled all my money out. Dont trust them. I wish bmw would dump them.

Great Customer service! So glad to have one closer to home and convenient location. Always feel welcomed when I walk in.

I had really good experience here when I opened an account everyone is very friendly and very informative.

I have been with CPM for close to 25 years

Great bank all around.

Told me the bank was closed but let another couple go in to get a cashiers check smh won’t be attending that branch anymore ! This happened 03/07/20