Oh my goodness! These folks are wonderful ❤. Ive been a member for a while now. And, Ive never known that BANKERS, were so kind, & concerned for others, until coming here. If you & yours are looking to be treated with respect 👌& kindness, during these times were living in, come here to this organization. Theyve been an ABSOLUTE BLESSING to me.

Let me tell you something my friends. These folks have been an absolute blessing to me! Ive been with them for a while now. Miss Darlene Hilton, is an angel 😇in disguise! You know nowadays, people dont care about others, just themselves. But, its not like that here at LSCU. They know how things are right now, & they empathize with their customers & clients. And Im grateful 🙏that Im able to be a part of this organization. Because, theyve been good me. And I so appreciate their kindness.

Great credit union! Weve been members for over 15 years and recommend to anyone who is tired of paying all the fees charged by big banks. A big perk for members is the fact that Lone Star CU deposits our SSI immediately. Big banks hold posting to your account to earn money on your deposits. Not Line Star!

Don’t call to handle business after being told someone will call you in an hour or so. I am no longer ever to have an account there because it’s harassment. Harassment to make sure your business is taken care of.

I had an issue and they treated me very fairly today. Will definitely keep the account. The staff is always friendly.

The systems and computers are down almost every time i visit- however, they have a great overdraft privilege if you choose it- if you are at a zero cash balance in checking but you have money in your savings, they will just take from your savings so you will not incur any over draft fees. I think thats pretty awesome.

Love it here.

Ladies are nice. Everyone makes a small mistake at times but you correct them in a nice way. Just tell em what you need and they will do it. Simple.

Really nice and professional people. Very helpful.

The people were not exactly friendly and bluntly turned us away. All we asked was if they honored the same refinancing percentages as advertised by the same Lone Star Credit Union in another State.

They are very friendly and helpful when you need help. Mop

Great customer service & always greeted with a smile!

Maggie and staff are awesome! Lone Star Credit Union is the best place to bank!

Long time member, but very disappointed in the credit unions execution of the changeover from one core system to another. Information was inadequate and help was unavailable. Also had issue with credit union not being able to locate proof of insurance when I refinanced a vehicle. Paid off vehicle over a month ago, and have yet to receive clear title.

Always pleasant and helpful.

Very poor customer service. They act like you are inconveniencing them.

Cannot get through when calling

Very Friendly place

I have had a good experience with Lone Star CU in the past, but I recently referred someone to them for a vehicle loan and they have dragged out the loan app for over a month - mostly because they just will not return phone calls. The loan dept is either grossly understaffed or just doesn’t care about customers. Either way, it is a very bad experience. I highly do not recommend them. I’ll update my review if things change in the near future.