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Davis Audiology
4318 E North St, Greenville, SC 29615, United States
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Ka
Review №1

Dr. Maggie Robertson is one of the best doctors I have ever been to. She was patient and thorough, and she followed up with me after my visit via email with even more resources for me to consider. I have never had another doctor do this. I really appreciated her thoughtfulness and the extra time she took to help me. The staff was also very nice. All around a great place.

Ju
Review №2

This is the best place ever to get a hearing test! From the first phone call to schedule my appointment to meeting the staff and having the test done, it was an absolutely great experience. After having the test, the physician was very kind and helped me through all of the results and showed amazing compassion while giving me the news that I needed hearing aids. I have not seen this much care and compassion in a very long time and they are truly the best! I would highly recommend them to anyone needing a hearing test.

Ka
Review №3

I had been putting off having my hearing tested for years. I finally decided to go to Davis Audiology and was very pleased with the entire experience. Dr. Robertson was very friendly and answered all questions in understandable terms. She provided me with several options and discussed a future care plan. I have since made my 90-year-old father an appointment. I would definitely recommend Davis Audiology.

Do
Review №4

The exam was comprehensive, the explanations were understandable. the Doctor appeared in NO hurry to get through everything. I was very satisfied and would recommend the practice to everyone.NOTE: I went into the exam with the attitude of not wanting a hearing aid. After I was explained the consequences on not get an aid if I needed one, I placed an order for both ears.

Sa
Review №5

Dr. Jessica Mansur was professional yet personable. She was thorough without rushing through the process. She didnt try to sell me anything, just let me know my options. I decided to try hearing aids on a trial basis and she even set up my cell phone to interact with them. Great service and hardly any wait time! I highly recommend Davis Audiology!!!

Er
Review №6

The employees are wonderful. The doctor is kind and understanding. Just wish they didnt need half down, even with insurance. Overall, the office staff is excellent.

Do
Review №7

The facility was clean and the staff was efficient and kindDr Robertson made me feel so at easeYou can just tell that she not only excels at her job but she also truly cares about her patients

Ri
Review №8

Great and welcoming office in Greenville. Dr. Mansur was very helpful to my needs, and we came up with a solid solution.

Am
Review №9

Very nice and knowledgeable staff.

Iv
Review №10

My wife depends on Dr Maggie Robertson who helped her pick hearing aids she loves. Dr. R gave me a full hearing test and carefully went over the results. She explained the different hearing aids available. Im not ready to buy yet but will definitely get them from Davis when its time.

Ki
Review №11

Very nice people working there. I would highly recommend them.

Le
Review №12

Dr. Maggie Robertson was very professional, knowledgeable, and pleasant to work with. I would recommend her highly.

Jo
Review №13

I had a great checkup experience here! I wanted to get a baseline on my hearing since I have a job in audio, and Dr. Maggie gave me all of my results and explained everything about them. The office was clean and pleasant and they were careful with COVID-19 precautions.

Sa
Review №14

I would suggest this office to anyone with hearing issues :) Great staff!!

da
Review №15

Im a new hearing aid user & selected Davis Audiology based on the great reviews here.You are right! The staff are wonderful - pleasant, helpful, professional and efficient. They have the equipment and knowledge to work with the latest technology.Dr. Robertson put me right at ease. She listens extremely well and explained everything thoroughly.My thanks to everyone who posted reviews - they deserve every one of the 5-star ratings.

Bi
Review №16

Complete waste of time. Made an appointment to get ears taken care of to be told to make a second appointment to get ears cleaned. Terrible service!

Da
Review №17

Very professional but friendly service. Very knowledgeable and do more than just fit hearing aids.

To
Review №18

Extremely impressed with the professionalism and obvious desire to help with my hearing difficulties. I would recommend Davis Audiology without hesitation. Excellent!

sc
Review №19

Dr Robertson is efficient, professional, and very personable in her examination and explanation of hearing and the apparatus to correct hearing loss. She is compassionate and caring in her demeanor and it is obvious she only wants what is best for the patient. I highly recommend her and Davis Audiology.

Jo
Review №20

Dr Robertson was Great ! Took the time to answer all my questionsand did a great job of evaluating my hearing loss. Very happy I choseDavis Audiology.

mi
Review №21

Dr. Robertson helped me get the best hearing aid I ever had and I have had many. The price was very reasonable and the service was exceptional. My advice to anyone shopping for a new hearing aid, see Davis audiology first!Many thanks Dr. Robertson! Mike Ryan

Le
Review №22

Have had hearing aids since 2013, and when my set didn’t work well, I went to Davis Audiology,in Greenville. Maggie was my audiologist, and she was phenomenal as far as finding the besthearing aids, and running test to make right settings.It’s so good to hear clearly, and not asking folks to repeat themselves.If you need hearing aids, this is the place, if you live in the upstate.

Ja
Review №23

I had a wonderful experience at Davis Audiology. Dr Maggie Robertson worked with me. She helped me understand my hearing loss issues and what I needed to do and how hearing devices could and would help me. Then we worked on what device was best for me. She is also working with me to understand how to use the ones I chose and how to specialize them to my needs.

Vi
Review №24

Davis Audiology was recommended to me by two of my FB friends and Im glad they did. Dr. Maggie Robertson and the office staff are friendly and pleasant show respect for my time. Dr. Robertson did a thorough hearing test with up to date equipment at my first visit to the office. She clearly explained the options available to me and answered all my questions and concerns in the followup visit. I have complete confidence in Davis Audiology and highly recommend this group to anyone in need of hearing correction.

Pa
Review №25

I’ve been purchasing chargeable batteries for my 90 year old mother’s hearing aids through Davis Audiology for a few years. The staff has always been friendly, professional and helpful.Recently, my mom required new hearing aids. Dr. Robertson was extremely thorough and patient with her during the hearing test and selected the model that would give her the best possible hearing results. Unfortunately, my mom wasn’t able to master the new hearing aids partially due to diminishing dexterity and partially because of her aversion to change. Upon contacting Dr. Robertson, she was understanding and sympathetic to the situation. She immediately make time to have my mom return to the office to remedy the issue by refitting her for a new set of hearing aids (which arrived promptly). Now my mom is wearing her new hearing aids every day with absolutely no problems.Working with Dr. Robertson and her staff has been such a pleasant experience. I highly recommend them! It gives me such peace of mind to know they care and want the best for their patients.

Pe
Review №26

Efficient, professional. The technical information was relevant and accurate. The professionals allowed the products to do the talking and advised me on my options. Payments and services were clearly outlined. My new hearing aids seem to be worth the cost and of high quality. I like the continuing support offered by Davis Audiology.

Ma
Review №27

I saw two different doctors at Davis Audiology and both were extremely knowledgeable and helpful. On my initial visit my hearing test results were thoroughly explained to me and the audiologist went over the results with me, explaining my type of hearing loss. I was impressed with how she helped me to make the right choice in purchasing hearing devices based on my particular needs. I was also pleasantly surprised with Davis policy of allowing me to wear trial hearing aids for a test period before making my final decision. All in all, my experience with Davis Audiology was extremely favorable, and the doctors and staff were all very friendly and helpful. They really know their business there and are very professional!

Ja
Review №28

Kind but straight forward. They understand the complexity of financial problems in affording the devices needed to hear. Friendly staff. Willing to help to best of their ability.

An
Review №29

So glad we came to Davis Audiology. They are great! We had a positive experience which started from the time we made the call to set up the appointment, to the receptionist at the front desk and especially with Dr Maggie. She was kind, caring, patient and took time to listen. We would highly recommend Davis Audiology to everyone.

Gl
Review №30

I have been VERY happy with my choice to use Davis Audiology. Dr Maggie Robertson and her staff are always helpful and kind. Dr Robertson is very patient in helping me adjust to my new hearing aids and learn how to use the special features (example)T-coil Loop newly installed in our church.Glenda N.

Be
Review №31

Very convenient location, easy to park and get in and out of. Clean, very inviting waiting area and offices. Entire organizatio from Doctors and to staff were very helpful and professional. Dr Robertson was very helpful with no selling. She allowed me to try several different types of hearing aids and made it possible for me to determine which one was best for my condition. Their all inclusive pricing schedule was a easily understood. A highly recommended Dr and organization.

Ca
Review №32

Had a great experience here. Highly recommend!

Br
Review №33

Finding the office and getting there (North Ave.) was no problem. The office was pleasant and the appointment was effective and well worth the time. Im expecting to purchase a hearing aid in the near future from Davis Audiology following the appointment.

ve
Review №34

Dr Maggie Robertson is a wonderful audiologist who explains information very well. She took the time to thoroughly explain the Phonak hearing device to me. She also explained the concept of hearing loss and what happens.

Ma
Review №35

I sincerely appreciate your willingness to use the REM test on my HA that I had gotten from another provider. My hearing is so much better, and I am able to enjoy the radio in my car and the TV without background interference. Thanks again!

To
Review №36

Staff is thorough in their diagnosis and explanation of my condition. They have been strong advocates in dealing with my insurance. I look forward to a long term relationship with the practice.

Ju
Review №37

Excellent experience. Kind people. I felt comfortable.

Ni
Review №38

Scheduling was a breeze, and the office was willing to communicate by text and email instead of phone call. With my particular set of hearing issues, that was quite helpful. I could do the intake paperwork online, and was supplied with copies of everything I had to sign at the office itself. The audiologist I worked with listened carefully, explained what was happening to my hearing, and outlined options in a way I understood. She sent me home to try out a set of hearing aids for improved clarity through background noise. Theyve been fantastic, improving my mood and energy level since I dont have to strain to hear everything, so Im heading back next week to order my own set. I wish Id been able to afford this years ago.

Al
Review №39

My cousin had given up on being able to hear. A hearing aid dealer sold her aids that were not working for her and would not give a refund. Dr Maggie Robertson restored her hearing, diagnosing her and providing aids that met her level of hearing loss. Dr Robertson is a very compassionate and caring professional, taking the time needed to make adjustments and reassure my cousin. My 90-year-old cousin can hear much better. She now has less fatigue and a sharper mind. In addition, the aids and service of Davis Audiology have cost about half the charge from the dealer.

Su
Review №40

Dr Robertson was so kind and patient! She made sure that my first experience with a hearing aid was an easy adjustment. I am thrilled with the care I was given and amazed at how much I was missing before my new hearing aid.We are new to the Greenville area and Dr Robertson was so welcoming. I would highly recommend Dr Robertson and Davis Audiology.Thank you for the excellent care!

Jo
Review №41

Dr. Robertson is wonderful. She was very kind and helpful. I would highly recommend this place. The entire staff has been very professional. I bought new hearing aids and they walked me through the entire process and made me feel comfortable.

Ti
Review №42

This is a tremendous audiology business. Everyone is very friendly and VERY knowledgeable about the hearing aid products and insurance billing, etc.Dr. Robertson at the Greenville location fitted me with new Phonak Audeo Marvel hearing aids that fit perfectly and are the best hearing aids I have had to date. This is my 4th pair in 10 years.Follow up support, supplies and hearing aid dryer included were great features.👍👍👍👍👍

Am
Review №43

Davis Audiology is absolutely amazing and is very knowledgeable. My doctor was professional and was very patient with me. Right away, they were able to provide me a wonderful service that will improve my quality of life. Would definitely recommend them as they are local and nearby and absolutely worth your money!!

SO
Review №44

I am new to Greenville, South Carolina and am very pleased with the service I have received from Davis Audiology. Maggie Robinson never seems rushed when I have an appointment with her and patiently educates me and answers all of my questions in detail. The office is aesthetically pleasing and feels very warm and inviting. Wait time is minimal and the receptionists are very cordial. With my new hearing aids I receive a lifetime supply of batteries and complimentary visits to the office..

Al
Review №45

Dr. Robertson provided a very comprehensive exam and her comments regarding no change in my hearing deficits were very reassuring. We discussed the possibility of updating my hearing aides, since I purchased mine six years ago, and there have been advances in technology. Again, she was very through and quite knowledgeable. I have been very pleased with Davis Audiology and is well worth driving 1.5 hours to see them.

To
Review №46

Had a wonderful experience at Davis Audiology. Fantastic Doctor great service and found that these people really care about ones well being. Love my new hearing aids they make life much better. Thank you Maggie!

Jo
Review №47

Excellent service.

Fr
Review №48

Davis Audiology was the right place to address my hearing needs. Dr. Maggie Robertson was very professional from beginning to end and inspired confidence in choosing the best solution for my particular issues. She gladly provided a loaner while my hearing aids were on order, enabling me to experience the hearing change immediately. I found her to be very knowledgeable, personable, and an excellent Audiologist.

Wi
Review №49

This was my first experience with hearing aids. Dr.Robertson was wonderful, immediately puts you at ease. She explained several types of devices and I chose one to try for a week. OMG, what a difference this has made in my life, I had no idea what I was missing. Hearing is clear, TV is 1/2 volume and husband is happy not to have to repeat everything.Thank you Dr. Robertson, Im a happy camper. Before you choose, check with Davis Audiology.

Mi
Review №50

Cant say enough about this place.Beginning service (b4 purchase) and after your purchase you cant go wrong.They just have a very personal touch that is getting harder to come by these days.They stay up with the new technology and to me that is very important.Lets face it, hearing aids are not cheap, and its good to know that you are getting the latest out on the market. Plus they have a wide variety of brand names to choose from. They can put you in the proper aids FOR U.The over the top service they did for me.I was in a very bad rear end collision on my bicycle this summer.I was needing some services and couldnt make it to Davis Audiology. So what does Davis do? They came to my house! Just one example of how Davis will go the x-tra mile for U.Go see them, you wont be disappointed.

Ma
Review №51

I continue to be impressed by how accessible and responsive the staff is when I have questions, and I would highly recommend them.

Th
Review №52

Davis Audiology has great people, high quality service, latest technologies and a genuine desire to help others. All these things make it the best Audiology experience I have ever had. Thanks guys!

Je
Review №53

Davis Audiology is my first experience with an audiologist. I am young and have put off treatment for years. The office is warm and inviting and appointments are always on time. I have never felt rushed and Dr. Tarvin has taken considerable care to make me feel comfortable while seeking treatment. So far I have been thrilled with my experience!

br
Review №54

This was my first visit to Davis audiology and it was an amazing and informative experience. Not only did Dr. Alex take time and care to understand my issues, she took time to get to know me. Excellent customer service obviously is the standard.Trent Parker

Ti
Review №55

Dr. Robertson was extremely helpful to me in addressing my hearing issues. She carefully explained all the testing and results is a clear and precise manner that I understood easily. I look forward to working with Davis Audiology and Dr. Robertson for my hearing care.

W
Review №56

Great experience--Dr. Robertson was professional, knowledgable, and personable. She explained the diagnosis and her recommendations in easy to understand terms. Highly recommend.

Ca
Review №57

Genuine and professional, really cares for patients. Once you walk in you can tell how wonderful they are and how they care. Fantastic experience every time we go.

Co
Review №58

I have been wearing hearing aids for over 35 years. In that time, I have dealt with many different audiologists and speech pathologists. I have a profound hearing loss and tend to be difficult to fit with hearing aids. I also tend to wear higher end hearing aids with more gadgets and settings involved (bluetooth, ect). These types of hearing aids tend to take numerous visits for adjustments to get the settings right.The staff at Davis Audiology is by far the best Ive come across. They are extremely professional, yet friendly and down to earth. The office environment is warm and welcoming.Dr. Davis is top notch. She is dedicated to providing the best service around and it shows when you are in her care. She is thorough and takes the extra steps to make sure you are fitted with the best aid for your needs.I would highly recommend Davis Audiology to anyone, whether it be for a simple hearing exam, or to be fitted with hearing aids.

Je
Review №59

I just got back from getting my mother hearing aids. The look on her face when she put the aids in for the first time was delightful. Then when the doctor to one out she was even more amazed. I want to let you know that the experience at Davis Audiologists was first class. So if your paren or loved one is experiencing hearing loss taking them down to have them examined. My mom loves that she can hear and that hearing aids are so small these days. Their almost invisible.

De
Review №60

Maggie is very knowledgeable, compassionate, and professional Add all three of those and you have a superior Audiologist!!!!!!!!

Je
Review №61

This place is clean, very friendly office. I actually look forward to my regular hearing aid cleanings apt and follow ups they provide with your service. They are very thorough!

AJ
Review №62

Dr Robertson is the BEST! I am so pleased, the staff are wonderful and I wouldn’t go anywhere else.

mi
Review №63

After years of trying different hearing aids and hearing aid providers, it seemed I would never be able to experience true hearing due to my severe hearing loss. I made an appointment with Dr. Tarvin at Davis audiology and I am pleased to share the following. I was treated with compassion and respect by someone that truly wants to make a difference in peoples lives, and I am grateful that Dr. Tarvin has made such a difference in my life. I highly recommend Davis Audiology. Mike Ryan

Jo
Review №64

Extremely professional, courteous, and knowledgeable.

Je
Review №65

From entry to exit I felt comfortable and confident. I am well please with the attention given to testing, programming and fitting. I absolutely recommend Davis Audiology.

An
Review №66

To my surprise, this was a totally positive experience! I brought my father to Davis Audiology for an updated hearing test. I refused to take him to the place where he bought his last two sets of hearing aids because their focus seemed to be on selling him electronic equipment whether he needed it or not. At 87, my father has no interest in learning to use electronic gadgets. He needs help hearing, but he doesnt want to make constant adjustments to his aids, nor does he need any type of streaming, etc. The old place did not listen to us when we tried to make our preferences known.Davis Audiology, Dr. Robertson in particular, was a welcome change to our past experience. She actually listened to what he wanted and what he did NOT want, she asked questions and then listened to the answers, and she shared information with us to help us make the best decision for him based on his needs. This is how healthcare should be - a collaborative effort between doctor and patient as well as the patients family, as in our case. Given the opportunity, I will gladly recommend Davis Audiology to anyone who needs help with their hearing. I found Dr. Robertson to be personable, knowledgeable, and able to communicate the necessary information in a helpful way, a way that we could understand and thereby make decisions.

Ca
Review №67

I am equipped with hearing aid for many years, and I know it is so important to having a good doctor to take care of my requirements. The doctor not only need professional knowledges but also need to be very patient for realizing all of my need. I am so lucky that I found Davis Audiology after move to Greenville area, thank you Dr. Alex, for your professional skill and service.

ja
Review №68

Fantastic!! Could not ask for better or friendlier service! My hearing is much improved with the help from Dr. Robertson! And thanks for the big smile!!!!

Br
Review №69

I love Dr. Tarvin and Davis audiology. Not just for the free coffee, free movie tickets, the effectiveness; but for the great service. I understand that Phonaks are way expensive, but states have to figure out the importance of improving hearing and incentivize it accordingly. Check out: Hear the World, my favorite song....

So
Review №70

“Gold Standard” that’s the word to describe Dr. Maggie. My mother was having difficulty understanding things at our church during preachings, spoke loudly and often interrupted on the phone. People misinterpreted this as dementia or early onset Alzheimer’s but it was just a hearing issue correctable by the use of aides. There were many companies and offices that were available to consult and at varying costs but what stood out about Dr. Robertson’s office staff was their genuine kindness and concern for helping my mother. I was most impressed with the whole process from start to finish but really what left me with a feeling of tremendous gratitude is the smile on my mother’s face when she said “I can hear everything”. Dr. Robertson was very detailed in explaining the tests during the actual testing and she was even more detailed in our discussion of long term implications regarding not correcting and correction with hearing aides. Next came the costs and she was not a salesman about it but a consultant, she showed mom all her options and didn’t recommend the highest priced aide but the ones that made sense. Since leaving the office mom and I have had an entirely different type of hearing interaction, crystal clear and defined are our conversations and even family and friends notice the difference but the No. 1 thing is the smile on mom’s face. I wrote this review not only to give credit where credit is due( and most definitely Dr. M Robertson deserves them) but also for those shopping for aides or a Hearing Doctor. We were referred to The ENT but they didn’t have any openings, then we called the other hospital, and last but not least we were told that Davis audiology handled appointments when they weren’t available at the big hospitals. Well, this worked out for us because we weren’t treated like a turnstyle pump and dump patient visit factory but instead we both received excellent treatment, follow up and we added new friends. If you are in a position where you may need to hear better then I can say hands down this is your only option. That’s a bold statement I know! But I’m a medical student with a graduate degree in public health, advocate and activist of all things associated with the elderly and aging population and I witnessed first hand what true great health care delivery and access are supposed to look like. Thank you Dr. Maggie Robertson and Staff for giving my mom back her hearing and increasing her quality of life. Respectfully, IRJ

Vi
Review №71

This is my first set of hearing aids so I am not an expert. However, I own a retail store and I do know a lot about customer service. My experience with Davis Audiology has been nothing but exceptional. The entire office staff is caring and helpful. Dr. Tarvin was very good at educating me as well as finding me the appropriate hearing aids. When you add the warranties and all the extras included in the price of your hearing aids you can not find this level of service and value at any ENT office. This has been a great experience working with compassionate people who understand the emotional side of hearing loss and then being able to hear the world around you again. Thank you.

Do
Review №72

Update 12/05Changing my review to 5 stars. Dr. Robertson and Leah did a great job making everything work for me. Getting aids to work and fit right takes some time. There are many options. I had a great experience with Dr. Robertson, who tried a variety of options to make things do, feel and fit like they should. My advice is if you think something is not right, let them know, and they will work hard to make it right.Update 11/20: Efforts continue to improve fit and get coil function that connects with loops at Church and theaters. Davis Audiology is making every effort to improve the situation. Dr. Davis and Leah really seem to care. It is nice. Hoping for resolution of remaining issues in the coming weeks.Not a great experience for me. I bought Oticon OPN aids six months ago, which cost $6500.The good things are:1. Leah is very nice at North St. and does her best to help always.2. Lifetime supply of batteries is helpful since they need changed every 4 days.3. The North St. office is convenient and very nice now that construction is finished.4. The hearing aids work.5. The Doctors are nice.The not good things are:1. The hearing aids have never fit right, and after six visits we are still changing wire lengths and domes and applying heat.2. The hearing aids dont work with the systems at the Peace Center or Church because they werent ordered with that feature. I didnt know about the feature until I got the aids and couldnt figure out how to connect to available systems. It seems like aids that cost this much should include the feature.3. A wire failed already, and had to be replaced.4. They send emails about newer, better aids right after you buy yours, giving you doubt on the wisdom of buying when you did.5. The cost of better in-ear technology is $3400 per year on a subscription basis. Overall the costs for hearing devices are excessive.If I had it to do all over again, I would have done more research on fit, costs, and function before buying on a doctors recommendation. In the end I still might have used Davis Audiology because they are really nice folks.

Ro
Review №73

Patients are treated like family. Professional and knowledgeable!!

Ba
Review №74

Super friendly, professional, efficient process!

pm
Review №75

Kristen Davis is knowledgable, professional patient, kind and devoted to individual attention.

Ma
Review №76

Very professional and friendly environment.

Information
72 Photos
76 Comments
5 Rating
  • Address:4318 E North St, Greenville, SC 29615, United States
  • Site:https://davisaudiology.com/
  • Phone:+1 864-655-8300
Categories
  • Audiologist
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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