My visit here is always been very pleasant Ive been going to see Dr ma since I was 56 years old and I am now 66 and do not plan to ever go to another family doctor as long as I can keep Dr ma will hes a very professional doctor and I really enjoy going to his office and getting MyHealth taken care of

An absolutely awful experience. I attempted to establish Dr. Ma as my primary back in January. Our fist telehealth appointment was frustrating to say the least. He was over 2 hours late and didn’t even have the decency to apologize or explain why he kept me waiting for so long. Bare in mind I took time off from work for this appointment. He then rushed through a list of questions pertaining to my religious beliefs, if my parents were still married, why they got divorced. Very inappropriate and not at all important when I had legitimate questions about my health. I had to stop him and request that we discuss chest pains that I had been experiencing due to heartburn. He stated that it was probably in my head but he could prescribe me medication, but I refused. The following week I went in for a QUICK examination. Not exaggerating, he examined me for maybe a minute and then rushed me out the door. Weeks later I get a $200 dollar bill stating that Dr. Ma diagnosed me with heartburn. Thus under my insurance, it wasn’t covered as preventative visits. Dr. Ma refused to change the billing even after I stated that I was already diagnosed with heartburn back in 2015. This man is a con artist. Do not go to him.

I am a cancer survivor and he is a fantastic doctor! I would not go anywhere else! He is the best!

First appointment was yesterday and all I can say is wow! He was thorough and took care of everything I needed. I feel like he truly cared about me. I’m so glad my coworker recommended him! Teresa is great also. Thank you to this team.

Excellent GP. May have to wait for appointment but is thorough while Im with him. Ive been a patient for over 20 years. I have recommended Dr. Ma to many people, Some have thanked me for the reference, some just claimed him as their GP. He hasnt missed health problems I wasnt even aware of before they became serious. He also refers patients to a specialist appropriately, that has saved my life. Thank you, Dr. Ma and STAFF.Roy B.

Dr. Ma and his team are the best! It has been a long time since I felt like a doctor has heard me, but this doctor takes his time to let you know that he cares. Looking forward to a healthier me all because of my visit today. I highly recommend Dr. Ma as a PCP. The receptionist and nurse were also great too.

The best doctor Ive had in all of my 70 plus years! Through and you are not rushed.

Dr. Ma is very professional. You may wait but not everything is microwavable. Your health should be a priority. If you know you have a wait time then dont plan anything. He cares enough for us to be thorough. One should appreciate that fact. He may order tests but apparently it came behind from you complaining about an issue. As far as Jim being a Christian I think its refreshing. As for the videos we watch they are informative and hes giving you something to listen to while hes finishing up your visit in his office. Take good care of yourself and stop complaining that he has a lot of patients. He must be doing something right. Dr. Ma is very professional.

Love this practice! Dr Ma and his staff are genuine, caring and professional. I have never gone to a doctor who actually cares about your entire well being. He has a holistic approach that ensures the patient receives the best possible medical, mental and emotional care.

Staff was friendly and Dr. Ma was very thorough and professional. I had to two hours to be seen but it was worth the wait. I would have given 5 stars if it hadn’t taken so long

Wait times a bit long. Needs to get his schedule to match his patient load. Dr Ma does give attentive care.

Dr. Ma is a wonderful Christian man and a fine doctor. He really takes the time to get to know you personally. Not only does he treat your physical ailments but also tries to help you spiritually which is really the most important.

Dr. Ma is a Christian and an excellent family physician. His staff (especially Angie) is top notch and the epitome of what receptionists and nurses should be. Angie really needs to teach a class on professionalism and customer service for her comrades. I am thankful for the service they provide my family and have done so for over a dozen years. Dr. Ma does take time with each patient. If you are not the first patient, you will have a wait time, so pack your patience. His review of your medical history will be thorough and his recommendations are not cookie cutter. He takes each patient individually and gives ethical weight to his recommendations. I have gone to other specialists in the area, that will quickly try to prescribe long-term medications or expensive procedures and they do not know me from Adam, but I will not do any of their recommendations without running them by Dr. Ma first, because I believe in his methods of being conservative and holistic. After your check-up, Dr. Ma will usually play a self-help video while he prepares your prescriptions, medical orders, etc. I appreciate him taking the time to address the whole person, not just the physical being present in front of him. Most items shown spark family discussions or lead to a bookmark for follow-up educational materials for later. We need more Dr. Mas in the world. Finding him was one of the best recommendations I have ever received from a friend when I moved to Fredericksburg. Please do not be discouraged by the wait time. Your health is worth the quality care he provides. Bring your ipad, cellphone or good book and get the best family practitioner in town. I thank God for him.

I have been seeing Dr. Ma for over 2 years now. He is the most thorough and caring Dr. that Ive ever had. Yes, Im the 1st to complain about the fact that there is always a very long wait to see him but he is so thorough and spends more time than scheduled with me each and every time that he is worth the wait. He is definitely not a Drive Thru Dr. who rushes patients in and out, he takes his time and goes over every issue. Dr. Ma found skin cancer on my leg during a routine visit. I wasnt there for skin cancer or even a physical, yet he took the time to check me over from head to toe. Unfortunately I have just had the skin cancer removed from my same leg for the 3rd time but the type that I have comes back frequently. If it wasnt for Dr. Ma finding it in the 1st place who knows what condition that skin cancer would be in now? Im very thankful that I have Dr. Ma in my life, by the way I live an hour and a half away and make the trip just to see him.

Excellent family doctor . My mother has been seeing him over 10 years .

The nicest doctor I have ever met. I really appreciate his approach where he treats the whole person. I will bring my entire family.

I have been a patient of Dr. Ma for a few years, but my last visit was the final straw.Every appointment I have had with him, from sinus infection to physical to injury appt., has had a minimum 1 hour wait time. He wore flip flops (!) and no socks (!!!) every time he examined me.He talks very fast, always seems extremely rushed and scattered, and often doesnt pause long enough to let you respond to his questions beyond a quick yes or no. When I went for an exam to check for potential skin cancers, it seemed like he barely looked at my skin. He looked at each section of my body for no more than 2 seconds (and I am not exaggerating) before moving on the next part! And when I pointed out moles that I was worried about and told them they had changed color and size, he told me they were fine without looking at them more closely. I felt like he did not care about my concerns and wanted to get the appointment over with as soon as possible.He was massively condescending to me at every visit. He claims that he does not want to take a paternalisitc attitude towards his patients, but he certainly did exactly that with me.He is very vocally Christian, and claims in his office literature that his holistic approach to medicine means finding a life balance between spirituality and science, but in my experience this is not true (he implied during one visit that he does not believe in evolution). I am not religious, and he spent a great deal of time during my appointments trying to figure out why I wasnt Christian instead of addressing my actual health concerns. He even tried to convince me to go to church.At my final appointment, when he left the exam room to do something, he played for me a SERMON from LifePoint Church. I turned it off as soon as he left. That is unacceptable behavior from a physician. I do not go to the doctor to be bombarded with Christian messages or to have my personal beliefs belittled. He often implied that those who are not Christian live shorter, less fulfilled lives, are unhappy and more prone to disease. Obviously, this is nonsense.He also implied that abortion can cause future infertility, which is factually incorrect. When I told him that I knew better than that, he looked away and turned red. He also implies that practicing abstinence until marriage is the best course of (in)action, which is a laughably unrealistic and narrow minded position for a doctor to take.Needless to say, after my last appointment, I will not be returning. Do not go to Dr. Ma unless you are already a Christian or enjoy being condescended to, preached at, and kept waiting. Too bad, really, his nurses were fantastic.

It was horrible. The front desk people are inept, you wait time is over an hour though no one is there, the fish tank is empty...which is creepy, the charges are ridiculous, he pushes Christianity which is completely unprofessional, diagnosed an anti-depression medication without even telling me what it was...I didnt fill it after I googled it...literally the worst doctor I have ever been to.

I HAVE GONE TO DR MA FOR 4 YRSAND HE HAS SAVED MY LIFE AT LEAST TWICE. I WOULD NOT GO ANYWHERE ELSE.C.D. OWENS