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Village Optical
4103 E Boardwalk Dr, Fort Collins, CO 80525, United States
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Ja
Review №1

I was greeted immediately by a friendly professional staff. The waiting area was clean, comfortable & accommodating. I was promptly taken back for my appointment. The technician took photos and explained what everything was for & what the photos showed. She also gave me helpful tips to improve my dry eye. The doctor was friendly, answered all my questions & further explained what my photos showed him. The new prescription i was given is perfect. My entire experience was great, not a single complaint!

Ke
Review №2

I have been going to this doctor since I was a little girl, thats rare these days. The doctor and his team always go above and beyond. He truly cares for me and my family and takes the time to get to know us. We are not just numbers. I would recommend him and his team to anyone!

MA
Review №3

From the moment I walked in to the end of the appointment my concerns were heard and addressed by time I walked out. Dr. Anderson took the time to explain my diagnosis multiple ways till I understood it. Mary Ann was so welcoming and made me feel comfortable at hello,Lynette was knowledgeable about all the technology, last but not least Amy was an expert and patient with helping me pick my frames (cant wait!). I am happy and thankful for your care and so excited to start feeling better!

Er
Review №4

Village Optical was able to fit me in last minute to help get a stuck contact out when others could not. The staff was very helpful and friendly.

D
Review №5

Dr.Anderson has been my optometrist for many years. His thorough care gives me great confidence that I will preserve my vision as I continue to age. He is incredibly knowledgeable and uses the latest diagnostic technology and procedures.A few years ago Dr.Anderson diagnosed a retinal tear. He referred me immediately to an ophthalmologist for the repair within hours. Simply said, Dr.Anderson saved my vision.The Village Optical staff is professional and competent in every way. I truly count Dr.Anderson as a friend.If you are looking for an optometrist for great vision care, there is no one better than Dr.Kevin Anderson and his Village Optical staff. They are 5 STAR PLUS care providers.

Pa
Review №6

Dr.Anderson & the staff at Village Optical are very professional. Dr.Anderson has lots of technology available to help him in his exams. He takes the time to explain everything about my eyes and answers all of my questions. My children & I have been patients for about 8 years. Mary Ann does great in the front office. Lynette, the optician is so friendly & helpful. Ive been completely happy with all of the glasses and contact lenses my family has needed over the years. I would definitely recommend this office.

Er
Review №7

Everyone was super nice and friendly. They explained everything that was going on to me. Would definitely recommend.

Jo
Review №8

Professional, thorough, personable and efficient. Ive been a customer for about 1.5 decades. Dr. Anderson and his team do a great job. They keep up with the latest technology in the business and will take as much time as you need to explain what it all means.

Tu
Review №9

Ive been going here for the past couple of years and have never had a negative experience. On my last visit, I accidentally showed up an hour earlier than my scheduled appointment time. I was seen in less than five minutes!All of the front office staff are very warm and welcoming. Theresa administered most tests for me and is always very funny and sweet. She always makes visits so painless and easy. Dr. Anderson is also great. Hes professional, takes his time, and listens to all concerns no matter how trivial they may seem to me. On this particular visit, Dr. Anderson had to step out for an emergency but gave me a call the next morning to apologize and ask if I needed any more help.To say the least, you will not regret choosing Village Optical. The service and care is exceptional! Thank you all!

Ch
Review №10

I have been a patient of Dr. Anderson for 30 years. He is thorough and diligent in taking the best care of my eyes. His staff is friendly and caring and his equipment is second-to-none. I drive from Denver to Ft. Collins to see him and its worth every mile. He caught my glaucoma early and got it under control quickly. His office offers a wide range of frames and whether I choose the latest and greatest frames or the Im broke this year frames, I know Im getting the quality that I need for the best vision possible. I trust his advice and follow it. His staff is knowledgeable and caring and they keep in touch with me on a regular basis. I wouldnt trust my eyesight to anyone else.

Ja
Review №11

My family has been going to Keven Anderson for about 20 years and would never consider going to see anyone else for eye care. He is thorough, competent, friendly and is totally involved with as aspects of his business. I trust him and have recommended him to many of my friends over the years and will continue to do so.

An
Review №12

Dr. Anderson was great! Very knowledgeable and easy enough to get in to in a timely manner. HOWEVER beware of the billing. I paid for my contacts and services 3 months prior - contacts still not in. I call. They say they forgot to bill me for something and havent ordered my contacts at all even though I paid the full $220 for them months ago. They say nothing of sending me a bill. A month later, still no contacts. Just received a bill for a contact fitting out of the blue and have still heard nothing of whether or not my contacts have come in yet. Not happy with that aspect in the slightest, but I can appreciate the quality of care and friendliness of staff. A-.

Br
Review №13

Dr. Anderson is the best Doctor of Optometry I have seen. I have been going to him yearly for over 16 years. He always dedicates a lot of time to discuss any issues I am having with my eyes. He is extremely thorough. He is a top notch Doctor.

Ca
Review №14

I have been going to this doctor for what seems like forever , probably close to 15 years. My last experience was not pleasant at all. The staff has become rude (they used to be the sweetest ladies), Dr. Anderson seems to only be concerned about the money and not spending time with his patients. I had ordered glasses through Pearle Vision because I did not feel like spending the money on glasses through village optical. When I brought them in for my eye testing I was told they were cheap and I was lectured about why not to buy glasses there. Not everyone has money to buy really expensive frames through village optical. After billing my insurance and paying almost 200 dollars up front, I was sent another bill for something they said my insurance didnt cover. When I called to get an explanation of the bill they were not helpful at all, but rather rude and condescending. I was passed to several employees before getting an answer. There were issues with ordering my contacts and I had to either go into the office or call them several times to get resolved. Service has definitely gone down hill since first coming here and because of this last experience I will be going elsewhere. And likely sharing this experience with others who I know see Kevin Anderson.

Ly
Review №15

I have been De Anderson’s patient for 18 years.He is an excellent optometrist, very communicative, efficient and thorough. He has a great staff and very up to date equipment.I would highly recommend Village Optical.

Jo
Review №16

Dr. Anderson and his staff always make you feel important. They treat with respect and genuine friendliness. I always feel confident that I am receiving competent diagnosis.

Mi
Review №17

The staff at Village Optical is simply wonderful. They offer excellent service, share generously with their knowledge, and treat each patient with a personal and welcoming touch. Dr. Anderson has gathered a solid and talented staff and his care is genuine, proactive and trustworthy.

An
Review №18

Great optometrist. Dr. Anderson is professional, knowledgeable, and friendly. He explains everything well so that you leave knowing exactly what he did and why. His staff is also friendly and helpful, and are fantastic at helping with frame selection.

Pe
Review №19

Dr. Anderson is professional and thorough, yet relaxed and conversational. Support staff is friendly and competent. We have moved but will continue to visit this office.

Un
Review №20

Awesome. Love Dr. Anderson and his staff. Very thorough, friendly, accommodating. We feel our eyes are in the best of hands!

Je
Review №21

You can be confident that Dr. Anderson and Company are looking out for your eyes

To
Review №22

Dr Anderson and staff are amazing! They make you feel like family. I have been going here for about 2 years. I would recommend them to anyone! Great, great customer service.

Da
Review №23

Wonderful,Dr. Anderson is very nice, very helpful and explains everything. His staff is so helpful with the insurance and cost of everything. I have been going here for 20 years and feel I have never been given bad advice.

AR
Review №24

Always have great visits - Dr Anderson provides knowledgeable, thorough care. He makes the extra effort to accommodate my schedule.I strongly recommend Village Optical.

Ca
Review №25

Happy Holidays and do you see what I see? If not - go to Kevin Anderson and Village Optical for a thorough and effective eye exam/evaluation and correction. Best eye doctor Ive been to in years.

Su
Review №26

I have been going to Dr Anderson at Village Optical for over 15 years. I always look forward to the pleasant office with the very experienced staff. Once I had something in my eye and I called on a Sunday evening. Dr Anderson returned my call and met me at the office. I was so thankful that he took care of me and my eye was back to normal the next day. My contacts and glasses are great and they always make sure that I am happy with my eyewear. Thanks for all the help, especially with my difficult insurance. Looking forward to next year.

Ya
Review №27

Dr Anderson and staff are very professional. I have been a patient of Village Optical for many years and I have never been dissatisfy with the service. Their service is exceptional! I recommend it to anyone who is looking for a good eye care provider.

Le
Review №28

Ive been going to Village Optical since 1995 and have never had a bad experience. The staff has always acted in a very friendly and professional manner and I have always referred friends to them.

Ga
Review №29

Always a thorough exam and courteous staff. I can see clearly now thanks to Dr. Kevin Anderson.. He helped me see better even when conventional eyglasses were no longer an option by using hard contacts to accomodate my vision problem.

Em
Review №30

Best eye care in Fort Collins. Dr. Anderson takes the time to help his patients, and the office is beautiful. Highly recommend.

Li
Review №31

Could not see well out of my glasses, Dr Anderson said I needed to buy computer glasses also. I asked for my prescription to purchase elsewhere, the office refused! They would not even check the VERY expensive glasses purchased from them. Took glasses to Northern Colorado Eye Center to check out. They were NOT progressive, as I paid for. I asked for refund, they refused. These people are very deceitful. Warning!! Wolves in Sheeps clothing!! RESPONSE.... Dr. Anderson now blames the patient, or lab, anyone but himself. I have had a lot of problems with your office, and request a full refund, for my defective glasses. Any ethical company gives refunds when the customer does not get a usable product. You need to put your patient ahead of your wallet!!

Sa
Review №32

Kind, helpful staff. Quick appointment to get everything done and saved money!

Ir
Review №33

A patient of Dr. Anderson and trusted him with my eyesight for many years. No reason or intention to go elsewhere. Parking is an issue so kindly wait for a space to open.

Jo
Review №34

My family and I have been seeing Doctor Anderson since 1997 and would not see anyone else. He and his staff are exremely personable and Dr. Anderson has the most sophisticated diagnostic equipment available. When I had an occular migraine and did not know what was happening, he saw me immediately without an appointment. I recently underwent eye surgery to repair a torn retina and trust the ongoing monitoring of my eyes to Dr. Anderson.

Le
Review №35

Ive been coming here for 3 or 4 years now and the staff is always friendly and I can always get great frames for cheap .I tried pearle vision and it was way to expensive, I honestly wouldnt go anywhere else for my contacts or glasses

Ca
Review №36

I have been a patient of Village Optical for over ten years. They have always worked with my schedule and have addressed any problems that I have. They give a very thorough exam. If I havent liked the frames that they offered they were willing to let me look at the frame book to order frames that they did not carry. I have had some personal issues this year and Dr. Anderson and his staff have always shown concern and compassion with my problems. The staff has gone above and beyond to help me with billing my insurance, both medical and VSP. I recommend Village Optical to my friends and family. I have never had an issue with the staff not willing to help. I would suggest to the folks that say they had problems to speak directly with Dr. Anderson.

Ru
Review №37

The service provided was excellent.Dr. Andersen and his assistants explained very clearly what they were doing and why.

St
Review №38

Dr. Kevin Anderson is very, very thorough. He cares so much about his patients, he often does more than is necessary.

Ma
Review №39

Im on Susan Smith with this one. I used to live in those apartments and parked in his parking lot once, the owner yelled from across the parking lot, Do you not know how to read? or something along those lines as he pointed to this parking sign. I completely understand if you needed me to move my car, but you dont have to speak to people like that. Of course I know how to read douchebag. Super unprofession, I wont ever go back there again.

Ra
Review №40

Friendly customer service, all the ladies worked hard to make sure I left happy. They remembered me and my family from years ago which always leaves a hearwarming feeling and experience.

Ja
Review №41

Great service. Very friendly and helpful.

co
Review №42

I started seeing Dr. Anderson in 2007 and was impressed with the thoroughness of his exams, sophistication of his equipment. While I briefly left his services to be assisted by an MD (Dr. Anderson is an OD), I returned after finding out that his refraction exams yielded me much, much better and more accurate prescriptions than those through an MDs office. I also found that his coordination of services with Omni Eye Center of Denver, where their specialized ophthalmologists (MDs) come to Fort Collins to deal with the medical issues that Dr. Anderson identifies ended up meeting all my eye-related medical needs. I continue to be impressed by Dr. Andersons care and referral network and trust the results of his sophisticated exam equipment and his evaluation of my eyes conditions. Both he and his staff have been excellent to deal with over the years and Ive referred several friends to his service.

Ju
Review №43

Always professional and friendly.

K
Review №44

Dr Anderson, as others have posted, does seem at times impatient. I also got the hard sell on a costly procedure that is not covered by insurance. I will get a second opinion.

Bi
Review №45

Village Optical is my optometrist of choice with Dr. Kevin Anderson, and the top-notched staff is always accommodating. Make an appointment and see the difference.

kr
Review №46

Good service as always!

Co
Review №47

$200+ for an eye exam on top of a rude, arrogant Dr.....and they didnt even bother submitting a claim to my insurance, they just billed me.....

Je
Review №48

Great Experience!

Information
1 Photos
48 Comments
4.5 Rating
  • Address:4103 E Boardwalk Dr, Fort Collins, CO 80525, United States
  • Site:http://www.villageopt.com/
  • Phone:+1 970-223-0592
Categories
  • Contact lenses supplier
  • Optometrist
  • Optician
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:11am–7pm
  • Friday:8am–1pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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