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Family First Vision Care - Florence
7627 Mall Rd, Florence, KY 41042, United States
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Comments
Ma
Review №1

The staff is so professional. They do a great job of taking care of the customer as efficiently as possible. I am so glad I switched to Pearle Vision. Their service is unmatched.

Er
Review №2

I had a check up appointment. It was fast, easy and thorough. Staff was very nice and the office was clean. They price matched my contacts with 1-800 contacts and I was able to order them there to be delivered to my hone. Highly recommend.

St
Review №3

Excellent service, the optometrist was friendly, informative and very helpful. the entire staff was great and provided great recommendations

An
Review №4

Clean office, the receptionists super cutie and friendly and the doctor super professional, respectful and nice person.

T
Review №5

The eye exam and doctor was wonderful! He was very thorough, great with kids and knowledgeable and friendly. The part that keeps this from getting a 5 star is the way the optician (glasses salesperson) acted when we asked for the details on the one pair of glasses that we thought were ok and left without purchase. You could tell he didn’t want to give those details and was not friendly. He was polite, but you could tell he didn’t want to help us without a sale. He also held authorization on my insurance knowing we weren’t buying and when I called to get it released he said he couldn’t get it done until the end of business day…nonsense. I realize sales are important to them, but we were not in the market for settling for a style that they had, which we didn’t love. We should have the opportunity to shop around without feeling bad about it. Next time we will skip looking at glasses there all together.

An
Review №6

The doctor was super kind and warm. My 15 year old is autistic and there was a lot of patience and a lot of time spent explaining the process by everyone.

Ca
Review №7

The nurse and doctor were great with my 6 year old and even sweet to her younger siblings that were so curious what we were doing there. Ive already recommended your office to several people bc we had such a nice experience!

Te
Review №8

My daughters first eye visit went so well, on the way out of the parking lot she said “I can’t wait to go back to the eye doctor! It’s fun!”. Great staff, great doctor, and all around positive experience.

Te
Review №9

Fantastic crew! They’re our favorites! Props to the Eastgate team helping out at the Florence location.

JA
Review №10

Great dr visit, all the staff are great, pleasant, And professional. With insurance coverage Also competitive on products

Mi
Review №11

Quick and easy to schedule an appointment. Good selection of eye glasses

Ka
Review №12

Everyone was extremely friendly and helpful. The doctor took time with me and explained in detail about the condition of my eyes. Will recommend!

Ke
Review №13

Thoughtful and attentive to my vision needs!

Ke
Review №14

Interesting enough I gave this a chance I’ve been to lens crafters all the time decided to try some place new. Dr was very nice and took his time with me. I’ll be back for sure!

Ch
Review №15

The staff are extremely friendly. Doctor extremely knowledgeable. No one was too busy to answer questions.

Je
Review №16

We love Dr. Tabeling. Always a good experience.

Ma
Review №17

We got in right away. The Dr. was friendly and answered all my questions. The man taking care of the glasses worked with me and found me a perfect frame for my new glasses.

Ja
Review №18

Fantastic experience! From scheduling, to the exam, to fitting; everything was A+!

Da
Review №19

The staff was nice and Dr. Tabeling was great! I would recommend anyone to stop by for all of their eye care needs.

Lo
Review №20

I felt very safe and welcome. Great atmosphere and customer service. All were friendly and very attentive.

Na
Review №21

Great staff! Great visit will use in future.

Ha
Review №22

Staff was very professional and treated me with respect and concern. Took care of my eye issues, glasses and full eye care. I recommend this location.

Ma
Review №23

Everything was good doctor was very helpful.

Br
Review №24

The doctor was very nice and great at asking any questions I had. Another girl helped me find the perfect paid of glasses and exactly what I wanted. She took the time and had so much patience with me trying on about 30 different pairs. I had a great experience and will definitely go back

Du
Review №25

Always great staff and friendly service

My
Review №26

I was very pleased with the eye exam. The doctor was very courteous and explained everything very well and also answered my questions without hesitation. The ladies in the outer office were great also. Really appreciated the help they gave me.

Je
Review №27

Everyone was very nice, helpful, and informative!

Ed
Review №28

I thought it was a very professional visit. I asked questions and got answers to everything. Very happy!

Al
Review №29

In and out in less than an hour!

Ch
Review №30

Eye exam was great, Dr. Tabling does an excellent job along with his staff. However, when checking out cost of glasses, $350.00 for one pair of glasses was a bit excressive, went to Costco got two pair for $380.00

Ki
Review №31

Everyone was very nice. I will recommend to family and friends.

Je
Review №32

The office staff as well as the doctor were amazing. Quickest I have ever been in and out of an eye appointment. Very thorough. Thank you for a wonderful first time experience at your facility.

Ke
Review №33

Dr. Tabeling was fantastic and made sure I got everything I needed. The staff were friendly and courteous. I typically bounce back and forth between providers but may have found a permanent optometrist.

Mi
Review №34

Dr. Taberling is a friendly and down to earth doctor who makes you feel.comfortable and answers all your questions. Sometimes the wait can be awhile but mostly he sees you in a reasonable time frame. I wouldnt go to anyone else. He didnt charge me for getting a hair ...not an eye lash... out of my eye because it took him literally 1 min! (It was stuck/wrapped to my eyeball) and it was painless. I couldnt see it nor rinse it out on my own! He took tweezers and pulled it right out and I could see normally again. They also do NOT dilate your eyes there for the eye exam which is a bonus I think. So you dont have to worry about bright days or needing a driver. They spray an air blast in your eyes. That too is totally painless. I think youll like him and his staff as well.

G
Review №35

Everyone was extremely professional and friendly. They were also very patient when I had trouble removing the contacts that I was trying out for the 1st time. I will recommend them to everyone!!

po
Review №36

Very professional, caring doctor. The office staff was very friendly and helpful when picking out glasses.This is a very clean professional environment. I am very impressed.

Ci
Review №37

The office staff as well as dr Tabeling are some of the nicest kindest people out there. Seriously. Is anyone really THAT nice? Yes he really is!!

DR
Review №38

I have been to multiple I doctors in the past, by far this experience was the best one. I feel like he nailed my contact prescription perfectly.

Ti
Review №39

I love my new glasses and the staff was great

Ka
Review №40

Very detailed and great staff! I am so glad to get a appt the same day by their website. Will recommend for sure!

Ri
Review №41

Great experience with Pearle Vision/Family First Vision Care. The staff is great and Dr Tabeling does an excellent job of keeping me in focus :)

Ra
Review №42

Very caring doctor he goes exam in detail.The staff is awesome.

Bl
Review №43

Dr. David Tabeling and his staff are was fine, and he Exam was great. The young lady, I think her name is Stephanie, didnt want to provide any of the free tiny bottle of contact solution and contact holder. I guess I was supposed to take out my contacts and leave them in a glass or something. The rebate on the Alcon contacts is a joke because the website does not approve the receipt or product information. So there goes $50, that they claimed I could save out the window.

Re
Review №44

Everyone was very friendly and always helpful!

Ba
Review №45

Excellent doctor,and staff

Gr
Review №46

Everyone in the office was very friendly and professional.

Information
4 Photos
46 Comments
4.9 Rating
  • Address:7627 Mall Rd, Florence, KY 41042, United States
  • Site:https://eyedoctors.pearlevision.com/ky/florence/7627-mall-road.html?cid=yext_odPVOD7798-210003868&y_source=1_Mjg3MjY3Mi03MTUtbG9jYXRpb24ud2Vic2l0ZQ==
  • Phone:+1 859-283-1081
Categories
  • Eye care center
  • Optometrist
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Planning
  • Appointments recommended:Yes
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