These were the nicest most helpful medical facility people. They were patient and kind and they all were professional and took special care in answering any questions I had. On top of all of that.... they were quick to see me and thorogh in the examination and test. If you have something wrong with you.... they will find it. I wouldnt consider seeing any other lung doctor.

My sleep has improved and Prana Health is still finding ways to make my sleep problems less. Becoming a patient at this facility has definitely made my bedtime a true bedtime. 👍

Was not sure what to expect from this office. Pleased with the progress I have made with Randy and the Dr. Everyone in the office is very nice and professional. I heard a little laughter in the office. Very important. If I cant laugh I am not doing it.Highly recommend this office.

Dr.KaKar-is Surprising Brilliant.

Multiple appointments scheduled where equipment was not available, instead of making a phone call and canceling the appointment they let you drive all the way across town to tell you in person

Good people work at Prana Health. They seem to care about the patients and want to find out what your health issues are so they can get you better

I’ve had a great experience at Prana Health so far. I was referred by my Primary Care doctor for sleep apnea concerns. I’ve seen Dr. Kakkar, Reandy Hearn and the staff in the sleep study lab. Everyone has been super friendly and professional, especially Reandy. She listens to me and always responds well to any questions I have, she’s so sweet. I wish every provider was like her. Dr. Kakkar is lucky to have her. The young girls at the front and back desks are generally nice but can get quite loud and unprofessional at times. There’s also a lack of general communication sometimes when you first enter; no greeting, just a blank stare until you start speaking first. I suppose these skills mature with age but a refresher on basic customer service would be beneficial. Other than that, I’m very happy with the progress I’ve made with my sleep issues thanks to Dr. Kakkar and Reandy.

The doctor is ok. The office is very unprofessional. My son has had multiple appointments and were forgotten. We waited and waited and we’re never seen. Horrible by all medical standards.

I love Dr. Kakkar ! He is Friendly, and so Wonderful!. His Staff is so professional, They are Kind and always smiling 😊. Derrick takes Great Care of everyone During their Sleep studies. Prana Health Has been very beneficial, I highly recommend it ! ✅

Its a 5star dr.office, real nice and polite staff the Drs are amazing they are 100% in my opinion

Almost been an hour waiting for a sleep profiler and still have not been see.

My original review blasted Dr. Kakkars office because it was impossible to reach his office by phone and no response through email. Dr. Kakkar reached out and solved the problem. I happen to have an area code that had been blocked by their office because of harassing calls to the office staff. I have since rescheduled my appointment.

Everyone here is very helpful and nice and do a great job

Worked here a year. The doc really cares about the patients and just as importantly he cares about staff development. This practice constantly changes and grows based on the needs of the community - for example going through a lengthy, complicated, and expensive lab certification in order to make it easier for patients to get antibody tests. Dr. Kakkar is very knowledgeable in all the areas in which he specializes. PA Hearn is an extremely caring medical professional as well!! Front desk staff is wonderful. All around this is a practice that cares.

Great doctors/physician assistant/respiratory therapists! All of the staff does a tremendous job to take care of their patients, and would highly recommend them to anyone needing their care!

I was seen in this office today. The staff and the PA was very nice and understanding.

Exceptionally knowledgeable doctors. Going there for over 3 yrs. Helped with my childs sleep issues more than the previous specialist at a major university medical facility.

Awesome staff- from check in, appointment, to check out! Everyone here was super friendly and caring.

Was referred to Prana Health from my primary care physician to address potential asthma related symptoms. Staff has continued to be friendly and professional. The office also was cautious in taking necessary precautions throughout the COVID outbreak to assure patient safety. I have visited both office in Fayetteville and Sanford and have no complaints.

I really like the staff here. They take time with you to find out your concerns. I have had a cough for almost two years. After going to several doctors, I feel that I have finally found the right doctor and staff that can help me! Things are already improving. I am so thankful. Thank you!

The staff at Prana is very caring and helpful. They have helped me get my asthma under control as well as my apnea. Very glad I chose this particular group!

My child had an appointment at 1030, didn’t get called back till 1130 just to sit in another room till 1215 before we decided to leave and reschedule.. they tell us we are next to be seen so we wait and a PA comes in to see us. Then tells us she’ll let the doctor know and he should be in shortly. About 20 mins later the PA comes in and says the doctor is still in another room and if we just want him to call us and let us know what is the next steps. At this point we decided to just leave since my child hasn’t eaten and wasted a whole day out of school for nothing.

I just want to share one of my experiences with you about this office. I had an appointment this morning scheduled for 945am and I overslept and missed it. I was in Night School upstate in Durham NC the night before until after midnight and studying for an exam once I got home in Fayetteville until about 3am. Needless to say, I missed my morning appointment. I woke up to a comforting voicemail from one of the receptionists asking for me to call back to reschedule. I came to the office about 3 hours late of my original appointment time, explained what had happened, and they still let me be seen by the Dr. I was shocked, humbled, and grateful for the kindness of the staff. They are always so welcoming with me since I started coming to this office, and I am so glad that I chose to go to Prana Health for my health concerning needs. And, No, I was not paid to write this review, I only wish to give great credit where it is due. Thank you Dr. Rahul, and thanks to all of the Prana Health Team for everything that you do for your patients. You all are Awesome, and you all are appreciated.

Dr. Kakkar is a very caring and professional sleep specialist. He is easy to contact and gave me his email so I can message him directly anytime I have a question or request. His office staff is nice and efficient. The wait time is never long. My medical assistant Bretta was very nice and personable, explained everything she was doing and made good conversation to pass the time. I love this office and all of its staff. I’ll be sad when time comes to PCS and I have to leave. Until then I will always come see Dr. Kakkar for all my narcolepsy needs.

I am a Sleep technician working with various sleep labs for last six years. The experience with Prana Healthcare was my best. I have really grasped new level of professional experience. It will really help me with all my future jobs. My guidance was thorough and friendly. Patient care here is different. Thank you all.

The Prana Health Sleep Center is one of the best pediatric sleep disorders center in North Carolina area. My experience with the Prana Health Sleep Center, has been great. Its a great place to work if you are looking to move up in your career. I like the idea that you can really grow with the company, and Dr. Kakkar and his family are always willing to help you grow. I am pleased to write this review on behalf of my longtime boss and friend Dr. Kakkar. It has been a real privilege to know Dr. Kakkar. He is one of the most knowledgeable Sleep Disorders specialist that I have worked with in my 15 years in the sleep field. I have seen up close his excellent work ethic and dedication to his patients and employees during the 7 years I have worked with him. I came to realize how caring, hardworking, and thoughtful he and his family arel. His wonderful family, wife and son always have been happy, caring, and respectful. They exhibit very good moral character values. I am happy to let you know how honest, dependable, peaceful, and conscientious Dr. Kakkkar and his family are with everyone they meet. It is a great honor for me to work for them and consider it a privilege to know them and be their friend.

Kakar is the worst so called professional I ever had the experience of not meeting. He terminated an employee by verbally cursing at her not only in front of interns but in front of patients. I would advise anyone who wants to be treated with dignity think twice.Your response is a lie. The Doctor is not professional. Read thru all you reviews there is a serious issue.

The staff is great! Very nice and respectful. The waiting room is too small. The bath room and waiting area smell like rotten eggs!

I waited 2 hours the first visit to see the Dr. He was nice so, the wait was okay. Had sleep study took forever to get the machine. Room and bathroom smells awful. Same shoes under the bed from my first sleep study. But what burns me is the amount you have to pay after insurance. Please dont go here you will have a big bill from them. SCAMMERS!!!!!!!!!!!

The staff are awesome. Very helpful and knowledgable. Extremely friendly, and willing to help as needed.

Ive been there a total of 3 times and every time it was a 1hr 45 minute - 2hr wait then its another 15-20 minute wait for the doctor and the office staff is incompetent. My daughter had to pay a copay for a follow up about her sleep apnea test, then wait 2 hrs before being called back, then wait 20 minutes for the doctor to tell her she doesnt have sleep apnea. Why not call and tell someone theyre test came back good like everyone else does?? Cant get money from the insurance and patient I guess is why. The only reason I gave it 2 stars is because the doctor is very personable and listens to concerns. Neither one of us will go back.....

I am a physician and we trust Prana with the care of most of our sleep patients, who, always come back with a great satisfaction. The patients’ evaluation is thorough, for pulmonary disease, sleep problems, weight problems and psychological issues, and not only that they receive medications and treatment, but holistic care. Their staff is very responsible. They reach out and follow up our patients for their appointments in a timely manner and notify us when a patient fails to show up for appointment. They take care of all patients irrespective of their insurance and have treated many of my patients pro bono.Earlier we used United Sleep to provide service to our patients but we had to let them go. Prana Health team provide world class care to our patients. We get their notes and reports in a timely manner and we are very pleased.

My first appointment was horrible from the start. I signed in and no one acknowledged me. I had to go up to the front desk and ask If there were new patient paperwork I needed to complete. Everyone seemed clueless. They left the window open at the front desk, so I could hear “ EVERYTHING” about each patient! I guess HIPPA rules doesn’t apply at this office.I waited an hour just to be called back into a room. The provider was friendly and personable; hence the reason for the 2 stars opposed to “no” stars. The intern and medical assistant that cared for me were pleasant. My overall office visit was 3HOURS 8MINS!

My niece was recently hired by this facility so she made all the necessary changes to her schedule to be available for the hours that they said they needed her. She recieved several compliments about her interactions with the patients from the hiring supervisor and she was told that she was going to make a great fit there! Ironically when she got to work the next day she was informed that someone hired too many people and that they would no longer need her services! They went on to explain that she would be paid for the hours shed already worked and that they would definitely be calling her when their business picked back up. My niece was disappointed that they wouldnt allow her to finish out the week but she thanked them for the opportunity and left. I on the other hand feel its Very unprofessional and inconsiderate to not give proper notice but what really makes my blood boil is she just got her check for the 8.5 hours she worked ( $49 ) what makes them think its ok to pay a person $5.82 a hour to run their front office! This is not the rate she was promised...Thieves...

Staff is awesome, they are kind and compassionate. Dr. Kakkar is a wonderful doctor.

Worst lab ever, had my child come for a sleep study, had only a dirty futon for the parents to sleep on. Day stay is so unprofesonal and night tech has no clue what she is doing. waste of time comming here. also no towels to clean my child hair left with lost of sticky stuff in it.

Every time I come to and appt I am 10 mins early.. They said my appt was at 1130..and now it 1 and i still havent been seen... Why give an appt if your not going to see the patients at that time.

I have been waiting to post a review of Dr. Kakkar and Prana Health until I had gone through most of the process. And that is because the earlier reviews were very critical, some not even dealing with the actual physician and his care.So far I have met with Dr. Kakkar twice and had two sleep studies (initial and then titration). Dr. Kakkar is knowledgeable and friendly. He is up to date on longstanding medical knowledge as well as updated information. That is one of the benefits of going to a physician who has medical residents observing, these are basically professors of practicing medicine who keep up and are interested in medical developments. In fact, while I was there at my second visit letting me know the results of my initial sleep study, he suggested to the resident that one of them be assigned a topic that had come up during my review and they have a discussion the next day. Without getting into my personal health information, I mentioned a struggle I had a primary doctor I no longer see to do in depth thyroid study. Dr. Kakkar repeated to me information about these studies that I had just read about in a recent research article. Most doctors will only do a TSH, which, if you read the research, doesnt necessarily reveal issues. Dr. Kakkar did the study and found something that doesnt show up on the TSH. I was so glad I found a doctor who was listening to me. And, Im not an internet doctor, I read research studies and study information from sources like NIH, Mayo Clinic, CDC, and articles posted on PubMed.Dr. Kakkar has excellent bedside manner. I had a sleep study done at the Fayetteville office and one at the Sanford office. Both were fine, although the bed at the Fayetteville office was softer, which I prefer. The staff is very, very friendly. I cannot remember the name of the women who is your medical assistant today (she takes your weight, BP, etc.) but she is friendly, kind, sweet, attentive, etc. I was very tired and not feeling well and she looked after me like a mother to a child, bringing me water, a snack, and then checking back in later. I have had her both times I went to the office and I just really love her. I should know her name, I guess I will get it again when I go back in two weeks.My only complaint is that I had to call to get my appointments when I was told I would be called by them. But when I did, I was helped right away.

Terrible to work for! I have been in the sleep field for 16 years..15 years with the same company until they closed the lab so I had to find new job. I started working for Prana Healthcare in September 2016 until mid November. During that time I was blamed for the computers not working, the ETCO2 not working, CPAP not working in one room (cpap was not in the room), etc. The doctor acquired the equipment from another lab and there were issues with it but the doctor had no clue how to do anything with the lab or the equipment...he was no help when it come down to fixing issues but then blamed the techs. Two techs and an office manager quit in the time frame that I was there. I would not recommend anyone to work for him or to use his services. He clearly does not understand sleep at all!

Staff and Dr kakkar were great ,no complaints here

I went to this doctor for my 8 year old daughter and never can breath good at night i took her to a lot of doctor and they never known what was wrong with her as soon as i take her to this doctor he knew what was the problem right of way and they fix it now my daughter is breathing better he is a good doctor

This is a FRAUDULENT organization. DO NOT visit. He does not care for patients and if you are military YOU will personally be billed for services because they do not care to file proper paperwork!

Dr was very unprofessional the whole office was unorganized . Whats HIPPA I walked into a mess and walked out if a mess .