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Rock Family Dental
3533 N Shiloh Dr Ste 3, Fayetteville, AR 72703, United States
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We
Review №1

The staff is always very friendly and I love that is usually the same people. They did get a new doctor with the last maybe year or so and he is super nice and very professional, answered the questions I had and when I did need a cavity filling it was honestly the best experience I’ve had with that so far. I now know how a true cavity filling should feel, you shouldn’t feel anything!

Sh
Review №2

I was taken back on time. My teeth were cleaned and seen dentist all within 30 mins. I was checked out further work required made appt for next week. Everyone who I dealt with were very professional and friendly. Love ROCK FAMILY DENTAL

So
Review №3

Friendly, patient, and hard working staff! Definitely will be coming back and recommending

Je
Review №4

I have been a patient of Rock Family Dental for years. Everyone is extremely polite very professional and good at their job. They make you feel very comfortable. They do an incredible job on my teeth. Rock Family Dental is highly recommended! Everyone at Rock Family Dental is so nice and my smile couldnt be better.

Pe
Review №5

My girls and I go here we really love them they all have been so kind to us and The Dentist was very awesome with my seven-year-old and my special needs daughter they love him

An
Review №6

Dr. Imboden is extremely gentle and a great dentist. Had all my teeth pulled and one of the women who works there took the time to talk to me so I wouldnt have a panic attack. I recommend this office to anyone who needs a great dentist and a kind and caring staff.

Ca
Review №7

I am very happy with the attention and service provided by Rock Family Dental.

Lo
Review №8

Thank you to a very caring professional staff.

Ya
Review №9

I don’t ever normally post reviews but it’s been a long time since I’ve been to the dentist because of my own awful experiences, yet I knew I needed to be seen. I chose rock family dental and got better care than I’ve ever received in my 25 years of life. Dr. Inboden INCLUDES his staff through the process so you’re not sitting and waiting on one dental hygienist to get everything done AND he himself, his front desk receptionists and his assistant made sure to make me as comfortable during my appointment. He’s kind, his staff is kind, they took their time with no rush and I felt like this treatment was done properly, thoroughly and left me not ever wanting another dental hygienist! thanks to his assistant Ashley, who was very informative on the steps she took that I did not understand! Best staff, best clinic! Too many people often leaving horrible reviews instead of good ones, I have had my bad experiences and I promise you this is not one! Highly recommend, thank you!

An
Review №10

I hadn’t been to the dentist in 5 years and came in with a cracked tooth. They treated me with so much kindness and respect. The hygienists were very gentle, funny and sweet and the dentist was very kind, informative and gentle with my crown placement. I’m so happy I was told about this place!

Lo
Review №11

The staff at Rock Family Dentist are GREAT, I love them because theyre a family oriented office. My children and I are all under 1 roof. We attend the same dentist I have not had a bad experience with them thus far, weve been with them for a while!

Ad
Review №12

I would like to thank everyone at Rock Family Dental for making my appointment to the dentist fast, easy, and safe during this pandemic. I would also like to thank Johni for helping me feel comfortable and calm during my visit, and she was also very helpful in explaining my treatment plan with me and making sure to answer any questions I had. Booking my appointment was also fast and easy thanks to their awesome, friendly, bi-lingual receptionist Zuleima.

ja
Review №13

Dr Corey Inboden is great, very thorough. Johni is the best hygienist and reviews everything with you. And their office manager, Lydia is the best!!

Ra
Review №14

Friendly and professional. Very highly recommended.

Me
Review №15

Best place I’ve ever chose to take my kids. They are always so sweet and kind and most of all, patient!!I highly recommend!!!!!!!!

An
Review №16

The Dentist and all the staff are amazing!! They always make me feel at ease and explain everything they will be doing. Thank you Roxk Family Dental of Fayetteville!!!Ann

An
Review №17

Wonderful and very pleasant experience nice doctors they do well in keeping you from being nervous about your procedure. And theyre wonderful at explained everything to you prior

Ma
Review №18

HA! What a joke! Had appointment for 85 yrs old mom with oxygen. They insisted on doing paperwork outside in parking lot! Showed up early and they sat and watched and wouldnt unlock door! To make an old woman wait is pathetic, fake virus or not! There where several witnesses! They must make alot of money but, they forgot what their purpose is! Cant use lobby even thoough everyone walks through it and stops to pay! Stop playing games and help the elderly!WILL NOT ONLY NEVER GO THERE BUT, WILL RECOMMEND OTHERS PASS ON BY THIS FARCICAL PLACE! #Pathetic

Ar
Review №19

This place is really friendly and professional and does really good work. I hate the dentist because I’ve always left with pain but coming here was different and I never left with pain. Even after a root canal. 10 out of 10 recommend.

Ch
Review №20

Great experience overall- easily booked my first appointment online- completed my paperwork prior to arrival- easy check-in (including a nice message prior to arrival letting me know what to expect given covid precautions)- entire staff was very friendly- they managed all payment discussions with my insurance upfront so I knew what to pay at the end of my visitThank you, Rock Family Dental!

Bo
Review №21

Very smoothly run curbside checkin and minimal waiting. Everyone was so nice and eased our anxiety about the visit. Hygienist was very sweet and really made our daughter feel special by taking the time to tell us how great her teeth are. Thank you Rock Dental!

Br
Review №22

I had an excellent experience at Rock Family Dental! The staff was caring, welcoming, and friendly!!

Ve
Review №23

Dr. Alyssa went over and above my procedure to make sure I looked my best, as well as her assistant. Very pleased! Thank you so much

We
Review №24

Great services!! Even through all the crazy times of COVID-19 they were able to assist my emergency 🚨 All the staff it’s professional and proficient. They take care of you.

Da
Review №25

It was very professional, Great bedside manner.you all are great.

Ga
Review №26

I had gum recession. Other dentists cared for my teeth for years while this was getting worse, and only suggested surgery. I started going to Rock, and they activated an intensive care program that my insurance covers. In a year (4 visits) the recession not only stopped, but was reversed. Where my measurements used to be 4s through 6s, now theyre almost all 0s - 3s. Im truly grateful to Tamyra and Rock Dental for saving my teeth without a series of very disruptive surgeries.

Al
Review №27

I was very nervous going to the dentist because it has been a long time. I was recommended this office by friends and family. I am so happy I chose to come here. Dr. Cauldwell and his entire staff are amazing; from the pleasant welcoming you get when you walk in the front door to the clinicians in the back. I would definitely recommend anyone looking for a great dentist and staff, they make you feel at ease and treat you like they would treat their own family!

Li
Review №28

I enjoyed the ones that helped me out very kind gentle and friendly. I will always use Rock Dental. Thank you all so much.

Ro
Review №29

Great place! I recommend it! The peeps are all kinds of friendly and pro plaque removers. Get your teeth cleaned here for sure.Oh and they have snacks from time to time for da hungry folks!!!! WORD!Good peoples!

Ru
Review №30

Love the staff and treatment!!! It’s always a pleasure to have a caring team of professionals. Tamyra Davis has been taking care of me since 2018 and I have always been happy with her care. Thank you all for your hard work.

Pe
Review №31

I love Rock Family Dental! I’ve always hated my smile but they’re slowly helping me love it. They got my braces on the first day I went in, and now I enjoy coming every few weeks. They almost feel like a family to me. Today the dental assistant that worked with me was Ashley. She’s super nice and fun! She had smiling and made me laugh, despite the weird taste from the primer. :)

El
Review №32

The staff is super sweet and friendly! they treat you like family. Shanley did a great job on my temporary and is always such a pleasure to see and talk to! Doc is also very understanding and professional! love the office and would recommend anyone to Rock Family Dental!

Ch
Review №33

Everyone is super nice and professional! I felt comfortable as soon as I walked in the front door. Would definitely recommend Rock Family dental!

Ti
Review №34

Always a pleasure to work with the Rock Family Team! They take care of me and my employees anytime were bringing in a kiddo or have something we need taken care of personally.Im grateful for their kind hearts and fun spirits that always bring a smile to my face! (Pun intended)

Ke
Review №35

*Note: The following is my revised review. My first review (1 star) follows below. I had issues with Rock but they did follow up and make things right. I have continued to use their services (just for exams, have not needed any dental work done so far) and they perform well.*1st review:Cannot recommend. After my first checkup they gave me a stiff bristled toothbrush, which is odd because even the ADA recommends soft. My wife had a filling installed which subsequently broke, and they refused to even look at it without a payment. They will not receive any more business from me.Follow up: they called my wife and did see her at no cost to address the filling issue. We will reconsider our patronage

Do
Review №36

Love this place! Ive dealt with Mitzi several times on the phone. She is so helpful, patient and kind. Alba at the front office is friendly, too. My first visit there, I was very nervous about getting a procedure done, but Dr. Cauldwell was wonderful! He was extremely calming and gentle with his work. I was very pleased with the results. I went in last week for a cleaning and Tamyra was awesome.

Mi
Review №37

Dr Cauldwell does excellent work and his staff makes you feel like you’re family. The office is very up-to-date on technique! Thanks!

As
Review №38

Phenomenal staff! Very friendly, professional, and effecient. And they always keep the facilities spotless! 10 out of 10, would totally recommend!

Sa
Review №39

My daughter had to get some teeth pulled and she was very scared. Andrea was very kind and patient with her. She got her calmed down with no problems and explained exactly what they were going to do. My daughter asked a million questions and Andrea answered them all. Dr. Cauldwell was also very kind and patient with her. I highly recommend this office.

Jo
Review №40

Fast, friendly, and thorough!

Ic
Review №41

I had 5 stars a year or so ago. I know Dr. Cauldwell is now strictly a pediatric dentist and he’s doing what he loves, but his patients dearly miss him - and his work. I don’t want to publicly express what caused me to go from 5 to 3 stars, but I will say the only reason I’m leaving 3 is because the entire staff is amazing. Friendly and courteous ladies throughout the business. I’m very disappointed in the new dentist. We will not be returning or recommending her for any dental procedures. If you need simple cleanings, I highly recommend Rock Family Dental. It’s like Chic-fil-A’s employees double as dental hygienists & assistants. They’re THAT NICE!! ❤️

Sa
Review №42

Staff was friendly but very disorganized. Save yourself the headache and money and go somewhere with better protocols and trained staff.

Da
Review №43

Ive always had a good experience in this office. The staff is very kind and Dr. Cauldwell does a great job. He is very thorough and detailed with his work. When I was a medicaid patient I never felt like I was treated any different from non-medicaid patients.

Br
Review №44

Everyone is really friendly!

Ch
Review №45

The staff here is amazing. From Mitzi at the front desk, to the hygienists and Dr. Cauldwell in the back, everyone is knowledgeable and they make every visit fun. 10/10 would recommend!

Ar
Review №46

Dr. Cauldwell and his clinician Mrs. Davis are great. They have done some of the best dental treatment for me. I totally would recommend them!

Br
Review №47

Dr. Cauldwell and the staff at Rock Dental are amazing! Everyone is super friendly and they make scheduling so easy! The hygienists and Dr. Cauldwell make treatments as comfortable as possible and are quick & efficient!

Am
Review №48

The staff is very friendly and knowledgeable. Tamyra Davis, RDH was very thorough in my exam. Dr. John Cauldwell did not try to perform services I didnt need. He gave me options according to my need.I love the fact that they are willing to allow me to pay out services over several months before getting the dental work done. This is a great option to have if you are on a fixed income.

Ty
Review №49

Front desk super friendly! Tamyra Davis my clinician was so helpful and kind as well as Dentist John Cauldwell. They did an amazing job Had a great experience!

Lu
Review №50

Good expierience. They put my kids right at ease and made the whole thing way less scary for them. Great team.

An
Review №51

Highly impressed with this office. Hadnt been to the dentist in 2 years and was dreading it because I knew I had some issues. I was treated with compassion and respect!! Tamyra and Shandley were professional and kind while examining, X-ray, cleaning, and polishing my teeth. Then met Dr Cauldwell who went over a plan for my teeth which was awesome considering I thought one tooth wasnt salvageable. I will definitely be using this office for all my dental needs as well as referring all my friends and family to this office as well! I wish i could give more than 5 STARS!

No
Review №52

Dr. Cauldwell and his staff are a great group of people that are willing to work with you to provide the best service.

Je
Review №53

The staff was really friendly and I had a good experience there. Tamyra Davis was very nice and did an awesome job. Doctor Cauldwell was also very nice and did a great job. I would recommend Rock Family Dental in Fayetteville to anybody!

An
Review №54

Love this place! Doctors/Staff are very friendly and very welcoming! Would highly recommend.❤️

Ha
Review №55

Really friendly staff, they made me feel welcome and comfortable from the moment I walked in!

Al
Review №56

My son went in for a cleaning and exam, the hygientist was great with him. He also needed teeth extracted and Dr. Cauldwell was great with him. I would recommend this office to my friends and family. Staff is amazing!!

St
Review №57

After Dr. Cauldwell left I was not told this and had an appointment to get a tooth pulled that was an emergency I was in so much pain! Well I usually have to have two shots of the numbing stuff and the new dentist did not want to listen to me so she went ahead and gave me the second shot and before it even had a chance to start numbing she started just yanking away! In the time it took her to pull 1 tooth Dr. Caldwell was able to pull three of them in the time it took her to pull one. Needless to say I will NEVER go back.

Sh
Review №58

Very friendly staff. Dr. Cauldwell and all the staff involved did a great job. Highly recommend.

ja
Review №59

Highly Recommend! They clearly explained any type of work that was needed in order to give me the best smile possible. Tamyra and Shanley were both super nice and Dr. Cauldwell was awesome as well! This office makes going to the dentist easy!

Va
Review №60

Love the dental team and Dr Cauldwell! Always so thorough and it’s fun visiting with the girls. Dr Cauldwell always listens when I have a concern and doesn’t make me feel like I’m taking up his time!

Ju
Review №61

All the staff is very friendly and does a great job taking care of you.

Mi
Review №62

Renee & I both thank you, Dr. Caldwell, for your professional & compassionate technicians, Johni & Tamyra, for an exceptional experience in dental care. We appreciate their attentiveness in helping us to maintain good hygiene, while maintaining a gentle touch!

Al
Review №63

Tamyra the dental hygienists was really great to visit with, helpful and answered a lot of my questions!

Br
Review №64

I went to get an overdue cleaning and was promptly greeted by the front desk staff members (Lydia and another young lady whose name I cant remember). Within 15 minutes of arrival Tamyra (Dental hygienist) called me back for X-Rays and began the cleaning process. She was polite and gentle during the process. I mentioned my broken retainer that I brought with me in an attempt to get it repaired. She later mentioned it to Dr. Cauldwell. He recommended taking a mold of my mouth and replacing it with a more modern retainer (old one was plastic with a metal wire attached). Dr. Cauldwell was thorough in his post examination of my cleaning and asked if my teeth felt clean. Im not use to dentist asking because they usually assume the patient is satisfied. After consulting with him for a bit, his congenial dental assistants (Shanley and another young lady whose name I didnt get) took the mold of my teeth, and informed me that the retainer would be available the next day. This all took place near the close of the day and everyone involved seemed just as courteous as if it were the beginning of the day. Thank you all at Rock Family Dental for making my out of town cleaning feel like home! God bless!

Sh
Review №65

Best experience for someone with extreme dental anxiety, thank you so much for making me smile again!

Ke
Review №66

The staff is friendly and service is quick. Tamyra and Dr Cauldwell do a great job!!

Sh
Review №67

Ive always been nervous to go to the dentist, but Dr. Cauldwell and staff go out of their way to make their patients feel at ease.

As
Review №68

Great doctor and great staff! Always feel happy to be there.

Ma
Review №69

They do try to fix their problems. Overall it is a new practice that has a few kinks to workout, but overall they will do their best to make sure the job is done well.

Be
Review №70

Worst desntist EVER they are always running behind!! I always have to wait about 30 minutes to be seen. Ridiculous.. Then why they give you a time if they are not going to respect it. They dont think that poeple have to WORK or GO BACK to school!!And they are so cheap, the staff up in the front is RUDE . and. Of course you get what you pay so ... Bad service . Awful service. I cannot wait to get my braces off so i dont have to go there ever again!

Ho
Review №71

Everyone at this office is amazing! From the front office staff, to the hygienists, assistants and doctor, Rock Family Dental ROCKS!!

Ch
Review №72

I was treated incredibly well

W.
Review №73

Elsa=amazing....and the new dentist was pretty good too!

Du
Review №74

They are very nice and always willing to work with people who need dental work

Ke
Review №75

Tamyra and Dr. Cauldwell are great!!

Jo
Review №76

Always fast and friendly service.

Ma
Review №77

Not really a great place. Difficult to get in. Still having pain from a cavity that was filled several months ago.

Em
Review №78

Ive always had a good experience in this office. The staff is very kind.

Be
Review №79

Lydia and the crew at Rock Family Dental in Fayetteville ROCK! Thank you for getting me all taken care of with a new crown and a new smile! Dr. Cauldwell and Mitzi made the magic happen!

De
Review №80

Friendly and very fast

La
Review №81

Rock Family Dental has friendly staff and gets you checked in and seen in a timely manner. My daughter suffers from anxiety and they are always understanding and patient with her.. Im always able to get an appointment that fits into my schedule.

Information
8 Photos
81 Comments
4.7 Rating
  • Address:3533 N Shiloh Dr Ste 3, Fayetteville, AR 72703, United States
  • Site:https://rockfamilydental.com/locations/fayetteville-ar/
  • Phone:+1 479-442-3411
Categories
  • Dentist
  • Dental clinic
  • Dental hygienist
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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