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Venus Nail Lounge & Spa
2015 Birch Rd #600, Chula Vista, CA 91915, United States
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Venus Nail Lounge & Spa

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Er
Review №1

I loved this place! Appointments are highly encouraged but thankfully I was able to get in immediately as a walk in. I didn’t like the fact that the person who did my pedicure didn’t speak English so I had to rely on others to communicate. She also was obviously talking about me and laughing because my toenail had been damaged by a weight that fell on it. However, that was my only issue with the visit. They only take cash when it comes to tips. They have an atm on site and deduct $2 from the bill to offset the atm fee. I loved that they used partitions to attempt to keep everyone safe during this pandemic. The paraffin wax and massage was AMAZING!

ma
Review №2

Amazing, amazing!!! The location is beautiful, service is great and organized as soon as you walk in the door and they have lots of choices! I had Amanda for my pedicure and Kim for my full set. They were both amazing and so sweet, but I just wanna say how much I loved how detailed Kim was with my fingernails. Will definitely be coming back.

Au
Review №3

I went there for the first time today. I called in and got an appointment a few hours prior and it was good. I got the spa pedicure, which was the basic pedicure. They have you sit on a massage chair and they scrub, massage, and clean your feet and toe nails. Overall I like it.

no
Review №4

I was so excited to come to this nail salon , I came with my mom and sister. I am so disappointed in the quality of work done on myself and sister nails and my toes. My mother toes came out great. But as for mines. My sister and my nails are shaped slanted. The color was poorly applied. The color looks very patchy. And it’s disappointing Becuase inside the salon the work looks so beautiful. Just beyond dissatisfied and I will never come here again. And if your wondering we paid over $200. I don’t know about you but When I spend money I want the quality to be worth what I’m paying and in this case it was not.

Ni
Review №5

I am not the kind of person that Karens out on others business but the service i got was so bad i made this review.Had an appointment at 6:45pm, I showed up at 6:40pm, and i was literally the last living soul to leave that place at 8:45pm when they close at 7:30pm; and thats just the START.I asked for a design and they said yes since they have a nail design artist (important to add that if they are unable to do a design then they should just say so, although i dont think that was the case). First picture i attached is what i asked for and second pic is what i got... like what ?? and even during the process she wanted to leave my nails just plain pink and i had to repeatedly say I want it just like the picture you know, not just pink nails. I want the french tip and the cherries. It just seems so illogical like whats the point of me showing u a picture and u saying yes then just completely changing up the design.During the manicure process i noticed she was doing it wayyyy too fast and she was straight up not paying attention. She kept talking to her coworkers rather than paying attention to what she was doing. So of course i said something, i told her to please be careful while she was filing. She said ok execpt she completely disregarded my comment and kept filing extremely fast. This seems so crazy to me beacuse hello its ur job ? I think its common sense that u should be paying attention to what your doing. Especially if ur filing my nails. Anyways, she completed f* up my nails that took me so long to grow (YES these were my real nails -_-) and so of course now they are one by one breaking bc she did not follow the natural growth of my nails i mean she wasnt even looking.Once they finally started the design i was honestly so upset and exhausted i just wanted to go home (i was the only person there way past closing time) so i did not have the energy to tell her like hello please do it like the picture... again whats the point of me showing u the picture ??Third & fourth pic you can clearly see how she filed it horribly and did NOT follow my natural growth so OF COURSE now theyre breaking. Third pic is the first nail that broke which was the morning after. I went back and calmly explained the situation. They asked if i wanted the design fixed but my response was honestly i just want my nail fixed please and so they did. I was just so upset i was not planning on coming back but wanted my nail fixed i mean come on i just paid NINETY DOLLARS $90!!!! for my nails to be breaking ???^Even during the process of them fixing my nail.. the owner which is the one who took care of me the next day had the AUDACITY to blame this on me the CLIENT for having thin nails.... Even if i did have thin nails ive NEVER had this happen to me like this is obviously your nail techs fault for filing without even looking ??? common sense. So of course i made the comment ive never had this happen to me and you can clearly see where she filed too much and she stayed quiet afterwards. Like sorry not sorry but you are not gonna blame this on me and insult me by gaslighting me.Finally i got my nail fixed for free and thought it was the end of it but of course the rest of my nails are slowly breaking off. 4th pic you can see example of what i mean by them overfiling which is causing my nails to break (WHICH HAVE GELISHHHH)5th pic is the second nail that broke 3 days after. 6th pic is the THIRD nail to brake 5days later. and now i have 2 other nails that are slowly braking.So thanks for that. Worst service in my life.am i crazy?lol i forgot to add , 90$ for a manicure w gelish and the supreme pedicure i forgot what its called.

Ta
Review №6

Today, 10/28/2020, was my first time visiting this salon and I had a great experience! My tech was Holly. She’s incredibly friendly and I appreciate that she checks in. I had the deluxe manicure done and she put in work! Her massages were amazing and my color came out perfect. I will most definitely be back!

Ab
Review №7

Rushed to do nails even when there was no one else and very sloppy work just for a simple pedicure. Took my old nail polish off and didn’t even prep the nail correctly. You’d be better off doing an at home pedicure so save your money. I will not recommend this place to anyone.

Ma
Review №8

I was so disappointed to learn that my favorite nail tech (A) is no longer employed at Venus Nails. The atmosphere was very subdued today, no joyful laughter and smiles. Miss Karens review was taken seriously. My friend, A, was so proud that her son had just graduated from high school and was preparing to go to college. I hope she can manage when, and if she finds a new job.The service was very good, as usual.

Ad
Review №9

I needed a certain design and could not find any nail place that would be willing to do it until I found this place recommended by a friend. I also recommend this place now!!Got my nails done by Liz and she did such a good job. The amount of detail that she paid attention to made the experience really good. The actual quality of the design is also very well done. Loved it!

la
Review №10

Excellent service. I did just a mani gel and pedi and I absolutely love how they come out! The massage was amazing as well. Would totally go back.

Sa
Review №11

Wow I am so impressed with the service I received at venus nails. This was my first time going here and I am truly glad I did. Kim was my nail tech and she did sn amazing job with my mani pedi and nails. I loved the results. Will definitely be coming back here soon. Also, very relaxing environment as well.

Ja
Review №12

I had a very great experience! It was the first time I’ve ever left a nail shop genuinely satisfied. I showed my nail tech a picture from Instagram and she executed it exactly how I wanted and better! I posted photos of them on the images section, they’re the watermelon green and pinks 😌😜

Ol
Review №13

Friendly, good service, but 30 minutes late from appointment time

Ku
Review №14

My cuticles have never looked so bad after a manicure. Not returning.

Ly
Review №15

My nails always look so beautiful and last up to 3 weeks.

Ch
Review №16

Went in to get gel on my nails and the very next day they chip. Will not be going here again

Sh
Review №17

AMAZING experience!! Go and see Angie - she is truly the best!

Le
Review №18

I am so impressed by this place, not only did Andy do an amazing job, I had a little bit of a complicated fix for my acrylics. My ombré was to dark and couldn’t fit the exact colors I wanted. Not only did he take his time, adapted to what needed to be done, and still kept precise and careful despite how close I walked into closing. All the other techs and staff there were also very sweet. Having gone to nail salons for years I’m so happy to say I finally found a regular spot.

Ma
Review №19

Excellent service from the moment you walk in. Went for neutral colors this time.

Ya
Review №20

I made an appointment with my little sister specifying a particular facial, when she went out I was surprised to find while in sessions she was mistakenly given a one 15 dollars more expensive. Apparently, she was told inside and asked but didnt really understand, either way it seems a little unprofessional considering the . appointment had been made previously with particular request.I had a manicure and pedicure myself but was subpar, one coat of polish, cuticles werent properly cut, feeling that it will start chipping in a couple of days. Felt rushed.I think the treatment was directly proportional to my wish for a normal manicure/pedicure even though, while in the seat, I was shown other deluxe options in a pamphlet that didnt even include the option I had initially chosen. Not an ugly place, just very money-focused. treatment and quality of work proportional to willingness to spend.Seems like a good place for acrylics though.

Am
Review №21

Went today and now my toe is throbbing in pain. I have an ingrown toe nail from this place after spending almost $60 for getting my feet done.

Di
Review №22

Not COVID safe.Not happy with them at all. May, my nail tech, wasn’t the greatest and seemed inexperienced, she seemed really pushy and rude. The staff were taking breaks on the pedicure chairs with their feet in the tubs which I would have been fine with if my May wasn’t trying to put me in the same pedicure chair without wiping it off. Especially during COVID.I won’t be back.

Ro
Review №23

I love their work for pedicures and manicures. Great place

N
Review №24

I really enjoyed my experience at studio 600, not terrible prices and the staff was friendly. They are well staffed and rather busy, I was surprised how many people were in on a Monday afternoon (about 1 pm). The availability of a glass of wine or beverage is very nice.My one piece of constructive criticism is that the staff speak more in English, it will help the customers feel more welcome as well as improving their English skills while working with the customers.Overall pleasant experience and Ill likely be back despite the drive from home.

Ba
Review №25

First off let me start by saying that I’ve been going to this nail salon for years and have always been very nice and generous with the staff. So I went in there one day to get my nails and they said the wait was about 45 minutes. I didn’t have the time so I made an appointment for the next day at 11AM. The next day when I went in at 11AM, they had me wait for a 5-10 minutes and then after waiting they let me know that I’d have to wait 45 minutes to an hour. When I asked them why I had to wait since they I made an appointment, the lady just said they were behind so I had to wait. She wasn’t apologetic at all and basically didn’t care that I had made an appointment. Horrible customer service, would not recommend this place to anyone. Their lack of care for their clientele is ridiculous and I will definitely not be going back and I will let anyone I know not to go there.

Su
Review №26

I have been going to this spa for 3 years and counting ....the staff are very accommodating and they do phenomenal job especially Liz. I like how of the spa/salon owner is very conscious with cleanliness and infection control. The moment you enter the spa you can tell the equipment and instruments are very neat & tidy, sterilize at all times, they even placed a top lining on each spa chairs which I rarely see from other spa/salon. The price is reasonable with high end service... thank you Studio 600 for making my nails beautiful at all time... ❤️❤️❤️

de
Review №27

They did a good job

IC
Review №28

I recently had my nails done here; pedicure was regular. Manicure was a disaster. The nail tech could not understand that I needed to round up the corners of my nails and kept sighing when I tried to explain. I showed her a blemish (bubbling) on my thumb and she just brushed top coat over it. I had to go to a different nail salon the next day to get a fresh manicure. I would not be going back.To the owner - please make sure there is always an English speaking staff who can translate between nail tech & client. This whole scenario could have been avoided if there was an easier means to communicate.ps: they are now called Venus nails.

De
Review №29

I enjoyed my experience. Friendly and very accommodating to please you. Thanks Kim for nails and Lisa for pedicure. Cindy is a wonderful hostess!

Ja
Review №30

Friendly staff, reasonable prices, quick manicure service and full service pedicures that take a bit of time but are well worth it. They dont skimp on the massages.

Sh
Review №31

Great for walk ins! So far the technicians on my recent 3 walkins have been great! Their salon remodel opened up extra space for more techs and clients. Love their work! They also offer nice drinks, tea, coffee... nice staff! My go to nail spot.

Re
Review №32

Wendy is amazing, Im a little introverted so it was nice to just sit there and watch her work her magic. She is very detailed and pays close attention to her work. I will absolutely be back to see her again!

Cy
Review №33

I went a few days ago with my daughters and I am honestly disappointed with the customer service they give here, the manicurist I had was very rude and she had a very bad attitude. They have decent prices but they lack in good customer service skills. We won’t be going back to this nail salon.

Pa
Review №34

Really nice and friendly people, although they tend to always go a little too low on the cuticle, my nails still looked good

Hu
Review №35

This place is being changing for a little bit, the got their alcohol license and now they serve couple drinks while youre taking care of by the staff. They are very nice and helpful. I do my pedicure once every few months (my wife introduced me to it) at first I felt wife are the second time was ok. I always ask for the basic pedicure, while my wife gets her nails done and pedicure too. They are always busy. A word of caution they are always upselling (they arent pushy) if you say no they leave you alone and do what you ask. If you say YES sure to check and ask how much more, theyll let you know and you can take it or leave it. They are all nice, I never get the same person neither my wife, we always rotate and like to do business with all then. On person that does an excellent job is owner my wife her, the only thing is that she usually is not there or behind the counter. They take walk ins , the place is handicap accessible, the always plenty of parking. Note: If you can dont bring your children here, there is nothing wrong with it just the fumes of the chemicals on the place are a bit strong. Other than that my wife and I love it.

CB
Review №36

I have had my nails taken off hundred of times and this is the first time they take a piece of my nail bed OFF!! Hurt like Hell! Trying to blame me saying that my nails are too thin!! Umm who is the Lincensed Professional supposed to be? I dont know her name she wears glasses short hair. Unprofessional to say the least!

Ca
Review №37

Save your money! I could do a better job doing my own nails.

fr
Review №38

I visited this place with a friend. She loves this place so I thought I would give it a try. I asked for a idb full set with a pink and white ombré and coffin shape. At first I was told I was going to wait 15-20 minutes to be seen and there was only 2 customer in the shop. My two friends. There were plenty of workers. I asked if I would be ready to leave by a certain time and the lady said she would start my nails and another lady would finish. She took me to her chair. I asked her coffin shape and she said ok, she started my idb gel. Then the owner came and took over my nails and I asked for the ombré she said she would try to do the look I was requesting. She never assured me she could do them 100%. I then asked if I could leave and come back because I had somewhere else to be. She has me pay before I left. I was charged an additional 8 dollars for the ombré and an additional 3 dollars for shaping my nails. When I was never informed it would ever cost extra for either service. When I returned to finish my nails she attempted to try the ombré again. And when she finished she asked if my nails were dark enough and I looked at them and said what do you think Nd her response was very snarky saying you wanted natural. I left very unhappy and felt overcharged for soemtbing I did not want. Less then a week later one of my nails cracked. Then 2 days later one nail broke off. I called the next morning to report what happened and the lady I spoke to on the phone said to come in and they would fix them for free. I show up to the salon to then find out they’re charging me 4 dollars for one day to be fixed and 3 dollars for the other nail to be fixed and couldn’t seem to give me a reason for why the price was different and why they told me over the phone it was free and why when I came in there was a charge. DO NOT GO HERE. HORRIBLE EXPERIENCE.

Pb
Review №39

I use to come here a lot until I had an incident with a lady who did my pedicure. I told her a I wanted the regular pedicure and she kept insisting I do the deluxe, however I told her that I wanted the regular. She went and got some items from the back and start doing my pedi. So I asked her once again “ is this a regular pedicure “ she shook her head yes. 45 mins later I get the bill and it’s for the deluxe. So I talked to the manager, the lady told her in her language I asked for deluxe, but I didn’t. Long story short I ended up paying but it was really inconvenient for me since I had plans with my money. They should listen and not decide themselves what the customer wants. I haven’t been back since. It’s sad because this was a decent nail shop.

Di
Review №40

I had the best pedicure I have ever had at this place by Nina!!! I will definitely be returning!!!

V
Review №41

Owner is very nice. Technicians very kind. Place is clean and high end. Prices are very reasonable for being in this part of town.

Az
Review №42

Studio 600 is very professional and the workers are sweet. When I walked in they greeted me quickly and made sure i got the right color i wanted, I recommend.

Ca
Review №43

Very nice and clean nail salon. Used new tools for each client and the nail polish has a nice display

Ju
Review №44

I truly love coming to Studio 600. I always see Cindy and my daughter sees Kimberly. Cindy and Kimberly are great and very professional. I highly recommend Studio 600. 💅🏼💅🏼💅🏼👑👑👑💋💋💋

El
Review №45

Very nice place and very nice staff. Angie did great, Ill be coming back!

Ga
Review №46

Havent heard or has tha chance to visit the place to give a good review

M
Review №47

Need to work on costumer service skills. People that work here are not friendly and borderline rude.

Sh
Review №48

Great service, kind staff, excellent massage chairs!

Ne
Review №49

We came when it was really busy but it was worth the wait.

Me
Review №50

You wanna tall about getting pampered. Come here...

An
Review №51

Long time customer but today was disappointing. Lots of safety mitigations in place, yet at least two employees not wearing masks the entire time I was getting my pedi. And one of the employees was talking the entire time. Won’t be going back until they fix this!

de
Review №52

Second time there. They dont pay attention when I am asking for a service or a color. Confusing!

Ki
Review №53

Amazing service very quick, the owner and staff are super nice and the owner is very pleasant. First time customer and will be going back !

Na
Review №54

Great skills but sometimes a bit cold towards customer service. You pay to fix their mistakes and understandings

Vi
Review №55

Service could be better, if they understood English.

Ju
Review №56

Under construction at the moment, it starting to look very nice in there!!

Ph
Review №57

Staff are very friendly and the salon was luxurious.

Ti
Review №58

Lori has horrible customer service skills and my pedicure was unsatisfactory! She did not introduce herself, she only communicated by patting my leg(yes,she speak English. I heard speaking English to another customer), she never asked me which pedicure packaged I wanted and gave me the basic! I asked her to remove my ingrown because it hurt, her response we normally do not take off unless they hurt. The only thing she proved she was able to do is talk to her fellow co-worker that was doing my daughters mani/pedi. I spoke with the lady at the front desk and her response, Im so sorry, I will talk to her, she probably tired cause its late! SO, its ok to slack off because you are tired? I dont think so! I will NEVER go back to Studio 600!! And my daughters paint has chipped since last night! Definitely calling for a refund

Va
Review №59

Great staff, quickly did my toes.

Cy
Review №60

Not so good. The nails used are not as good as in other places. Price is ok.

Am
Review №61

They did my eyebrows perfectly!

As
Review №62

Ladies were somewhat nice but where very hurried and only did the gel when I paid for manicure and gel.... Nice people, clean place, bad service

St
Review №63

Excellent!!! Coodos to Lisa...awesome pedicure!!!

Li
Review №64

Love my nails

Da
Review №65

Quick and excellent service.

Co
Review №66

Friendly and good service

Ri
Review №67

Helen is the best.

ab
Review №68

Nice owner

Le
Review №69

Angie is the best

An
Review №70

Angie is excellent!

Al
Review №71

I got my nails done yesterday and they messed up badly, already there is nail polish on my actual finger, and their is bubbles of nail polish on my nails, this place is bad i was also a first time customer and i wasnt impressed, and it is to expensive for the job they do, i got acrylic nails without gel and it was a total of $26, totally no worth this nail salon.

ga
Review №72

Awesome

Sa
Review №73

MORE NEEDED ME TIME!!!!!!!!!!

An
Review №74

Excellent attention. Very detailed work. Prices are not high.

Li
Review №75

One of the employees, a guy, made me an unskilled gel polish at all. There nail polish on all the crumbs of the nails. Not smoothly, smoothly, smells bad. Maybe the girls who work here are better.Anyway, I did a pedicure with my partner. It was already a better experience but still not perfect.

ma
Review №76

It is good the place they attend well, for obvious reasons most of us leave a tip, they just demand a lot of tip hahaha ami m laughs x. I give that 3 star

O.
Review №77

Accessible

Information
30 Photos
77 Comments
4 Rating
  • Address:2015 Birch Rd #600, Chula Vista, CA 91915, United States
  • Phone:+1 619-421-2274
Categories
  • Facial spa
  • Nail salon
  • Hair removal service
  • Massage spa
Working hours
  • Monday:9:30am–7:30pm
  • Tuesday:9am–7pm
  • Wednesday:10am–5:30pm
  • Thursday:9:30am–7:30pm
  • Friday:9:30am–7:30pm
  • Saturday:9:30am–7:30pm
  • Sunday:9:30am–7:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
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