One of best Spas in Chula Vista and in the San Diego area. A fast escapade from your everyday life. As soon as you walk in, you feel relaxed, the scent of the place, the cleanliness, their friendly and professional environment will make your Spa experience a unique an wonderful one.Amazing place!

Love the vibe and the facial. Will go back.

I received the collagen facial, Jenny was very sweet & helpful. She took her time to address my problem areas and made me feel very comfortable. I left feeling refreshed & even noticed instant results. Thank you, I will be back!

The spa itself is lovely. We got facials. My daughter loved hers and mine was just ok. I would try other services there if/when Im back in town. Everyone very nice.

Awesome staff. Beautiful place. Excellent experience, first time ever visiting a spa. I understand why theyre booked sometimes weeks in advance.

I love this place! Great service and awesome masseuses! I have been to this spa twice and both times have been a wonderful experience. I always leave feeling relaxed and rejuvenated! Definitely coming back again! My masseuse Justine is not only very professional, but also most knowledgeable in her expertise. Thank you so much balensi spa!

Wow. Heart of chula vista. Soothing retreat like experience. Tranquility describes this place. Treat yourself.

Balensi makes me feel a VIP each time I visit. Staff is welcoming and the service is done professionally. As soon as you enter Balensi, you’ll feel relaxed already because of its aromatic scent. I always look forward for my next appt. Excellent job Balensi!

5 stars experience! The SPA reminders beautiful little resort. Personal very pleasant and friendly. That was my first time and I totally enjoyed it. I had Stem Cell facial with Dora. She was very helpful to explain how it works and I loved all of the procedure. Getting back!

I had a great time at this spa, and got the best treatment from Lorena. She was very professional, friendly, and 100% knew exactly what she was doing with my face/skin! She also was very knowledgable with the products, and I felt AMAZING afterward. I will definitely be back! Thank you Balensi Spa for treating my husband and I to the most magical, post-wedding facials!

Great place to get a facial or a massage, great prices and great customer service!!

Had the best Hydrafacial by Lorena! Their spa is so calming and so beautiful! The facial made my skin look and feel so rejuvenated and fresh!! Would definitely recommend!

Beautiful facility and clean. I felt relaxed.

I have 20 years getting massages and being a massage therapist, which makes me really picky when I get massages because I know what a quality massage feels like. Everything n eveyone in this spa is amazing! I have visited the most expensive day spas like Berk Williams, and the costumer service is better in Balensi. The therapist are extremely professional! The only reason why I didnt not add a 5 star is because the they need 2 receptionist instead of 1. The receptionist moves fast, but many times I try calling the spa and the phone was busy (hence, this is where a second phone n second receptionist will be helpful).. I had to wait like 2o minutes to schedule my massages while I was in the location. Is busy, but soooo worth it!

Its my first time at Balensi Spa and I already love it! Im definitely going to come back. I like the overall ambiance of the place. The environment is very relaxing and welcoming. I also enjoy the little welcome treat that I got. My esthetician is super friendly, knowledgeable and professional. Shout out to Ciara!

Dora was amazing! Explained everything she was doing to my face. Made me feel so comfortable and relaxed and my face feel amazing. Would definitely recommend!

The place is beautiful and very relaxing. I have been to Balensi Spa for a facial and massage. I love them both.

The most relaxing, if not the best spa in Chula Vista.

This spa and its staff are amazing. They deliver the highest level of safety and care along with facials and massages to please. Give them a try. They will not disappoint.

Staff are very professional and punctual. Ive trusted taking my mother for a massage here and she enjoys the experience.

The best experience! They are very friendly and professionals. I’m going back next month for sure!Great service

My first experience getting a massage and it was wonderful. This location is beautiful and tranquil

This beautiful spa, tucked away in Chula Vista, provides many services that you have you relaxed and feeling rejuvinated. Make your appointment today.

Taking lots of precautions. Always very professional and great employees. Very clean and service is excellent. Great facial from Ciara!!

I LOVE THIS SPA! Its super cute and tranquil. The staff is friendly and very knowledgeable. The prices are affordable and they even have happy hour specials! I have been going here for years now and I recommend them to all my friends and family!

I adore this place. I went for the basic day pass with some gfs and had the best time. Its so easy to just relax and take in the different experiences. Love that its multiple levels and that you can head to the cafe or the roof as an option to cool off from the saunas and hot pools.

Excellent Service provided by Dora. First time undertaking skin care and enjoyed the service and definitely recommend this to everyone. Thank you.

I have been going to Balensi Spa about 2 years and it is a relaxing place.

Sophia was absolutely amazing! She was patient,caring and took her time to explain step by step of what she was doing to my face. When I walked out my face felt so soft. I cant wait to go back!

The setting was relaxing, but I had some things that was off. I wanted a specific facial, but they didnt had the person there to perform the service. I asked to reschedule since I couldnt figure out what other facial to do to substitute, and I wasnt allowed to reschedule. I ended up choosing a facial but I almost felt like I was being forced, apparently it was a new facial they introduced this month. The facial service was good, but to my surprise when I got off the bed and looked at my phone while I was getting dressed, I found that my service was not even a full hour like they promised but only 40 minutes. I left disappointed because I expected better, and I saw the reviews. Yes, the people are nice but the not allowing me to reschedule, being cheating in having a hour service and not having a technician there to perform my original service, have me feeling disappointed

I see Lorena she does wonderful work. She makes me feel comfortable and relaxed. She tells me whats best for my skin. I been to other places and felt they just wanted to sell their products and I wouldnt see any results. That is not the case here. She is very honest and tells me what I do and dont need. Every product Lorena has recommended me I have seen results; even my husband has complemented how great my skin looks, hes not a man who notices these type of things so that was a bonus. I have also taken my son who is 13 and recently started getting a lot of black heads and well hes going through puberty. He loved it! he said he didnt feel a thing when they were doing the extractions and his skin feels smooth. Hes asked to go back. lol

I asked for a facial with extractions since I was experiencing acne breakouts. I left with the same clogged pores. I called back and talked to a manager and he did not help. He talked over me which was very disrespectful. The manager directed me to a dermatologist. If the spa cant provide a service requested they should say that at the beginning of the service.

I had been a member for long time. According to staff, unlike other places they use quality products for their customers. And it shows through my own skin. Depending on time of the day it can be hectic to find parking spot. Secret: park behind Marie Calendars for free. They always have plenty of space for you.

I bought my mom a facial for her birthday and she says she loved it. The ladies were kind, gentle, and helpful. She wants to go again

I love this Spa...the Therapist are all amazing. You definately feel rejuvenated when you leave.

Very lovely the young lady explains everything she is doing. And its absolutely a calming relaxing atmosphere

Love Lorena! Besides her great services and recommendations a superb human being! A pleasure to use her services and facilities. I bought my mother a membership and have been very happy!!!

The absolute worst spa I’ve ever been to in my life. I don’t write reviews but this has to be told. I went in for a spa package in which the lady working on me might as well been a robot, she did not even try to converse with me, fair enough I can live with that. This is where it gets horrible, I told the lady that I had a bad lower back which I was going to the doctor to get it taken care of and not to mess with it. Never acknowledged me in the slightest but figured since she wasn’t a talker anyways that she understood me. I’m reading my emails and next thing you know I felt the sharpest pain run right up my leg and I just knew when I looked back it wasn’t going to be good, sure enough as I looked back I could see she was working on my lumbar which is my lower back, I was disgusted in which I got up and limped out, I could not leave fast enough truth be known. My troubles were not over, the next day my back blew out. I immediately went to the doctor in which he told me I had a slipped vertebrae which may need surgery. I thought I’d try a new place out but what a mistake that was. I live in Rancho Santa Fe and shall be using my regular spa here from now on and will never step foot inside this place again.

Wonderful facial and microdermabrasion. How did this Chula Vista jewel escape me? I returned a week later for the best permanent make up experience ever. Spa owner Jean Michele is perfection.

It’s very relaxing, clean, beautiful and calming decorated, staff is very courteous, facial was awesome, cannot wait for my massage appointment!! I have been a costumer for years now, and I simply love the small little spa!

Wonderful experience, always. They treat you like a queen. I will be back. 💖

I LOVE this place!!! My mother and I have been coming here for over 10 years now! We both have our memberships and come monthly.The staff are super nice, and the girls that do facials and massages have MAGICAL hands. Lol!I have gone to other spas but was never really pleased. This place is as close to heaven as it gets.

Great staff, Jasmine was so sweet and walked me through the whole process. Will definitely be back. Great gem of Chula Vista.

I love the facials and the peels... everything is so relaxing

I love this place. So I will share it. I just got my husband a facial and massage for Fathers Day. He will love it.

This was my first time in.had a prepaid service as gift.I was a little sceptical after reading some reviews, but my wife swears by this place . She assure me I would help me with my aching shoulders n lower back ..and she made it point to say that their service was outstanding. Unfortunately, it wasnt! I really didnt see ..or feel anything outstanding on their behalf..specially for price...when i first walked in.. there is a check in pad,no one to greet you or anything.i did notice a tiny lounge with a few people in bath robes.after checking in u wait about a minute .I get walked straight back to a room and ask to prep my self...didnt get offered anything not even glass of water ..didnt even asked if I needed to use rest room.they did try to upsell me on a lotion though. I was suppose to get a full body deep tissue message..but only had my shoulders n neck worked on..(which was okay.nothing special though) .definitely not deep tissue....though....getting home Im told I was suppose to receive other service that were paid for..that I didnt receive ..so Im really disappointed .top it off after cooling down ..all my aches n pains came back..definitely not worth money or time spent there..was upset my wife gave em a tip..I do not recommend this place at all..not a good first impression and..or experience

Great prices and great relaxing time. I felt very comfortable with the person that massaged me :) will be going back again soon for the spa happy hour!!!

Would highly recommend to go if u want to be pampered!!! U deserve it!!!

A perfect hideaway. They even have infrared sauna for guests

Great service really nice people

I love this place! Great customer service and great staff :)

Would have given 5 stars if gift cards were treated as cash. Cant use on promotion services.

On Nov 12, 2013: I wrote my first review on Balensi’s on this site.UPDATE: July 14, 2021Yes. . . I’ve remained a faithful and steady client through the best of times, and, through the worst of times! I became a Balensi Club member, some time ago. Thus, I assured myself that I would remember to engage in self-caring via facial or massage at least once a month. Jean-Michael and Lorena Balensi (owners) both have many years experience in their respective areas of expertise, and manage their boutique retreat spa with an eye on detail and genuine concern for their clientele. Lorena Balensi has given me memorable facials consistently. Catherine has massaged away bodily stresses and eased emotional pain with her sensitive, masterful touch. Clientele are truly treated as “guests” in the best sense of the word. The indoors and outdoor spaces are specifically enhanced with beautiful, oxygen-producing plants. Soothing, soft music is piped throughout. Water trickles gently. Sizable, soft throws drape comfy seating for relaxation pre- or post- treatment. An infrared sauna prepares the face and/or body prior to treatments. This is how I have experienced Balensi’s. I am forever thankful that the wee touch of paradise in downtown Chula Vista has survived the Pandemic Storm!

Beware ! These people are manipulating funds via Groupon . I purchased a groupon and they were unable to book before expiration date , claiming that they had sold so many they were overbooked and would honor the service at a later date .Now , they are able to make the appointment but want an additional 75 $ for the 45 minute service , that “ has a 125 dollar value “ . Shame on them .

The best spa in San Diego.

The girls are super nice, you feel welcome and most of all relax.

Wonderful spa experience all around!

Beautiful zen spa. A hidden gem in Chula Vista.

The best place for great service.Beth

$55/month membership is totally worth it.

Great service

Wonderful and relaxing experience.

Great facial

Jenny was wonderful!!

Love this place!

Siempre un buen servicio, relajante y buenos productos

GOOD QUALITY, PROFESSIONALISM, VERY GOOD CUSTOMER SERVICE, GOOD COMMUNICATION AND KINDNESS, BALENSI SPA IS A PLACE WHERE GOOD HYGIENE AND EXCELLENT CLEANING IN GENERAL IS OBSERVED. VERY IMPORTANT, ESPECIALLY IN THIS TIME OF PANDEMICS AND CONTAGES. IN MY PERSONAL POINT OF VIEW THE BEST PLACE FOR RELAXATION AND PHYSICAL AND MENTAL REST THAT I RECOMMEND IN San Diego. AN OPTIMAL AND TRUSTED PLACE FOR A SUPER REST ...! THANKS. CAC