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Sonrisa Dental
510 Broadway #4, Chula Vista, CA 91910, United States
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Cy
Review №1

DO NOT GO HERE. The work does NOT last. All 4 of my fillings fell off in 1 year. Prior fillings they took off lasted 20 years!!. Now they are saying Tough Luck. They DO NOT CARE. Just want your insurance money and like a dishonest Autoshop. Will add unnecessary work. AVOID AVOID AVOID. And before you respond and say to give a call.. I DID DO THAT. 3x! And all 3x all you guys care about is money. Well before we speak of money.. shouldnt you guarantee your work or have some pride for it to last??!!

Ju
Review №2

AVOID AVOID AVOID. ALL THE WORK DONE DID NOT LAST A YEAR. MADE IT WORST FOR THE NEXT DENTIST!!& someone silly is going to reply Im sorry it did not work out for you. Please call us fake news. I HAVE CALLED THEM REPEATEDLY. SORRY MAKE ANOTHER APPOINTMENT BUT THEY WONT FIX IT. YOU HAVE TO PAY AGAIN. THEY DONT GUARANTEE ANYTHING.PLEASE PLEASE AVOID. ITS NOT WORTH IT. and if they wanted to fix it.. my name is on their file.. they have my #.. but they wont call back. Just same weak response to call them to save face on their reviews. ONE BIG SCAM!AVOID AVOID AVOID. You got my name.. call me and fix my teeth and Ill take this review down. Until then I will try and write one monthly.I dont even feel bad for yall since yall dont feel bad for us.AVOID AVOID AVOID

Al
Review №3

I had a crown to come out and the dentist took me in the same day and was able to get it back in at no charge. All of the staff were very nice and helpful.

Da
Review №4

Horrible Experience. Caught a horrible infection! Doctor at Kaiser said it was due to Dentis negligence and could have been 100% avoidable to the average dentist coming out of school. What else do you need to know about this place?? AVOID AVOID AVOID. Your teeth will end up being worst. And they charged extra for unnecessary work. AVOID AVOID AVOID. DISHONEST. I wish we lived in an honest world but this place is just disgusting. The Oddasity of the activities they try to cheat people.

Al
Review №5

Overall a great experience. The dental assistance are courteous and professional. The dentist is funny and charismatic. I would definitely recommend to family and friends.

Le
Review №6

My visit to Sonrisa Dental was as usual GREAT! I was treated for a cleaning. Mrs. Marlene did her usual FANTASTIC JOB!!! SHE IS THE VERY BEST! She always treats me, as if I am the only patient she has!! Kind and considerate! Making sure, that my cleaning is done properly and showing concern for my dental health. I am Sooooo Happy, She is my DENTAL HYGIENIST!!Mr. Barbour

Ra
Review №7

I was a patient for the Orthodontists before Sonrisa took over the previous Dental Care. After Sonrisa took over there have been numerous accounts of lack of good customer service. The receptionists made mistakes to my sister and Is appointments, they made us wait more than when they said they were going to be done (said they would be done at 3, my parents and sister waited until an hour later), and overall lack of communication between the workers concerning the patients. Scheduling lately has also been horrendous. Multiple accounts of You werent scheduled today when we called on rescheduling, and even when scheduling for my next appointment at the building. Even right now, I am calling them, no answer after 5 tries. 5 long rings and they still have not picked up. Their dental care isnt bad, its mainly the receptionists and customer service. If you want a good ortho/dentist with good communication, I recommend skipping over this one.

Jr
Review №8

I want to rate this place a Zero but I cant. I want to give a negative feedback but I cant. Its simply not worth the energy or would NOT describe how I feel about this place. Before I came here, my fillings lasted over 30 years. I come here and they make all these recommendations.. replace all fillings and pull this and that tooth out. Now that I think of it.. I was just a naive customer that was profit in their minds. I think 90% of the work was NOT needed. And even if they were.. the Fix up did NOT last a year! I could not make an appt due to Covid so 1.5 years later.. NO WARRANTY or pride in their work. They pulled a tooth out that didnt need to be.. and I caught a heavy infection for 2 weeks. This was very rare too.. 1 in 100 would get it but I got it here!Lemme put this in retrospect again.. Prior fillings lasted 25 years. New replacement fillings ALL FELL OFF AND BROKE in less than 18 months! And Im Plant Based that eats NO MEAT. my teeth are broken all around.. up and down. Big holes where fillings used to be! Yet if I dont have insurance.. they wont Warranty their work! Lesson? Dont go to anyone who has NO pride in their work. Let alone the human decency and common sense between Right and wrong.They are going to reply to this Review with the same reply to give them a call to look good in reviews.. but the problem is I have called more than 5x. Same outcome. I told them I would leave a bad review.. GO AHEAD AND DO IT. MAKE OUR DAY. So here I am.. 😂 I guess Im just Out of Luck.I should have taken the advice to go to National City where the Filipino Dentists have more pride in their work. You know how u can tell when a business is ALL about money and NOT their customers?? Well this is that UNPROFESSIONAL place. YOUR TEETH WILL BE WORST THAN BEFORE AFTER 1 YEAR. Not a single piece of their work has lasted. PLEASE AVOID. This is TJ DENTIST WORK for US dollars.. no other way to describe it.

pa
Review №9

Its always a pleasure to go to Sonrisa as it always is. No complaints.

li
Review №10

They are so nice, caring, and competent that I enjoy going to the dentist - amazing group!

Br
Review №11

Be careful with their billing practices. The front office drops the ball and then blames the patient.

Cy
Review №12

Dr. Gonzalez and his staff are the best. Doctor makes you feel at ease. Love him!

Ju
Review №13

Came here.. 6 months later ALL the fillings and ALL the work they did are cracked, broken or fell off. Actually worst off then before. Did I mention I caught an infection from there?

Ra
Review №14

Excellent service via reception (both workers) and dr. Gonzalez and Alicia! I knew I had confidence with this practice which is why I wanted to switch to Sonrisa dental!

jo
Review №15

Thanks to Sonrisa Dental I have a lot of more confidence now. My teeth are perfect and the dentist and the rest of the staff including front desk are all so wonderfully nice ☺️ They will make sure you know about everything they’re doing to your teeth, follow up and follow through! 🦷

Da
Review №16

This place was a nightmare of incompetence from the beginning. I told the receptionist that I wanted the exam and cleaning the same day. I don’t have the time to make multiple appts. Sure enough come appt time “ I’m sorry you will have to have your cleaning another day” places like this scam patients into multiple appts to bilk the insurance. I gave them another chance- With Delta dental I get 2 cleanings no cost per year . These jokers tried to bill me $177 for a routine cleaning copay after they assured me that they were an in network provider. Scam artist through and through like most of the American medical system. You know that they are unprofessional when they address a 60 year old man by my first name like I’m a 10 year old!

Ya
Review №17

Thank you for my beautiful smile. Braces off just in time for Happy Patrick Day fun. 💚

By
Review №18

Thanks Dr. Kopecky. My new smile is great just in time for the holidays. I appreciate you and your staff. Thanks again.

Ra
Review №19

Very pleased with Dr. Kopecky and his teams performance. I followed Dr. Kopecky to his current office for the excellent work he does. I appreciate the braces and dental work they’ve done.

Te
Review №20

My daughter just finished her treatment with her braces.Dr. kopecky thank you, WOW what a difference !!!!I wouldnt go anywhere else. What a perfect team they have in Chula Vista.

lo
Review №21

Thanks Dr. Geoffrey Kopecky for my beautiful smile ☺️

Br
Review №22

Friendly quick and happy staff enjoyed the work got right to it and explained the work very well would recommend to anyone trying to do some dental work

Ja
Review №23

Thanks to my doctor kopecky i got the most perfect straight teeth i always wanted...he is soo nice and professional! I highly recommend this place💫

Sa
Review №24

Just got my braces off, very happy! Thank you for my beautiful smile!💗

Review №25

My smile looks fantastic thank you very much😉😃

Se
Review №26

Absolutely love my new smile💕💕💕 Thanks doctor kopecky and caring team

Ne
Review №27

Thanks Dr. kopecky and team for the beautiful smile!! Completely satisfied 💕💕

Information
4 Photos
27 Comments
4.8 Rating
  • Address:510 Broadway #4, Chula Vista, CA 91910, United States
  • Site:https://sonrisadentalsd.com/
  • Phone:+1 619-476-9400
Categories
  • Dentist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–4pm
  • Saturday:9am–5pm
  • Sunday:8am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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