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Eastlake Vision
2260 Otay Lakes Rd #111, Chula Vista, CA 91915, United States
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Da
Review №1

Eastlake Vision Center Optometry is the best vision center Ive yet to visit. They go to great lengths to protect their staff and the customer in these uncertain times. The staff is incredibly nice, helpful, and patient. The exam itself was smooth and fast with no waiting. Its also worth noting that their frame selection is not bad at all.Ive needed glasses for a long time now and this is without doubt the best vision center Ive ever attended.

It
Review №2

Super happy with this location, I am pleased to see and feel the good service, kindness of the girls and doctor. They answered all my questions and doubts. I left there very happy. They have a very high quality technology. Thanks friends of clear vision. See you next year.

La
Review №3

I have been taking my children here for a few years now. The doctors are awesome with children, we enjoy our visits and I always receive great service by all staff. I will keep coming here and will recommend this optometrist to all family and friends.

Kr
Review №4

Excellent service, doctor was very professional and explained everything in detail. Great customer service from the front desk, they were very patient and helpful when choosing the right frames for me. Highly recommend this place.

Ma
Review №5

Highly Recommend this place!!! The lady in the front Jackie was extremely nice and helpful. She made choosing the right frames very easy. The doctor who gave me my eye exam was amazing, he made me feel relaxed and was very knowledgeable!!! Thank you Jackie and staff!

Ra
Review №6

Friendly receptionist / assistant and a very good Doctor. After many years of LensCrafters and constantly rotating Doctors I have decided to switch to Eastlake Vision Center and Doctor Mascareno.

Me
Review №7

I recently ordered a pair of glasses here and I was very impressed with the level of customer service. They made sure the glasses I ordered met all my requirements and they took the time to explain the differences. I left the store completely satisfied that I got the right glasses at the right price.

Mi
Review №8

Came back to this location for my eye exam for contacts and new lenses for my glasses. The staff and doctor here are great. Very helpful and friendly. Definitely will be back here again

An
Review №9

Great service and great care are hard to find. But sometimes, you hit the jackpot!And when you do, dont let it go. The care that Dr. Mascareno and his team give their patients is priceless.Thank you doctor for taking the time explaining my conditions to me in a way I can understand. I can clearly see ;-) why you and your staff are the best.I will tell everybody to come see you.

St
Review №10

The Dr was very knowledgeable and the ladies there were extremely helpful. I would definitely recommend going there for your vision needs.

je
Review №11

Doctors are excellent. Staff is completely useless. Had my eye appointment done, no problem. Staff was horrible at communicating my health insurance coverage. Definitely not clear or concise. Left my frame so they could put on new lenses, and was never contacted or texted when they were done and ready for pick-up. When I finally went to retrieve them, there was no one present to fit them. I asked if there would be someone some time soon that would be able to fit them for me, they said no, not till tomorrow. After making my way down all the way from mission valley there was no one to fit them for me. If the office is only open certain days a week if be completely fine with that, but why have staff present who literally can do nothing but answer phones. I could understand if this happened close to closing time, but this took place mid-day. Im not one to leave bad reviews, but I strongly believe the office should only be open when a doctor is available or at least someone who can fit glasses. I dont think this is a crazy expectation from an optometry office.

Sa
Review №12

Always a pleasure to visit Eastlake Vision. The staff is friendly and professional. Dr. Mascareno is very knowledgeable in his field and has always been able to find the perfect proscription for my glasses and contact wear. Thank you all for your kindness and professionalism.

Ra
Review №13

Very friendly and nice staff and doctor. Appointment time is fast. Lots of people are going there too, probably because its a really good company.

Al
Review №14

I had a great experience today getting my eyes examined for the very first time. The entire staff was very informative and friendly.

Yv
Review №15

Both my husband and I were able to get an appointment quickly. The staff was very efficient and was able to get pre approval from our insurance. When we went in for our exams, we were taken without any delay. The exams were thorough and the doctor and staff were friendly and professional. We would not hesitate to recommend them.

Me
Review №16

I have been a patient at Eastlake Vision for several years. They are accomodating, spend time with you and have a great selection of frames. Dr. Mascareno is a knowledgeable doctor and will answer all of your questions. They are a great choice for me and my family!

Da
Review №17

Dr. Mascareno & His Staff/Team are Second To None In Vision Care. I have been associated with Eastlake Vision for over 3 years & couldnt be more satisfied with the Personal Care and Professionalism I have received. Thank you !

Ms
Review №18

I absolutely love Eastlake Vision. Ive been a patient since 2008 and would be lost without them. Dr. Mascareño is an amazing Optomistrist and truly cares for his patients well being and the staff make you feel like family. Thanks for taking care of my eyes Eastlake Vision.

Vi
Review №19

Great service! I am very happy with my experience, Dr was awesome he answered all my questions. Will definetly keep coming back

Ki
Review №20

Very helpful and reassuring. Fixed my glasses while I was getting the exam. Thoroughly explained the next steps.

Ma
Review №21

We found Dr. Mascarenos office 2 years ago after our previous eye doctor relocated to a different state. He and the staff have always been very friendly, helpful, and courteous for all our eye care needs. My entire family goes here and we enjoy our visits.

Ni
Review №22

Every time I go in the staff is always smiling and in a great mood. Also they really give you personal attention when finding the perfect lenses. Best of Eastlake!!!!

Ma
Review №23

Dr. Boeck explained every step of the eye exam in a way that my 12 year old son could understand. He was very patient and helpful in answering our questions. He alleviated our concerns and made our visit pleasant. Thank you Dr. Boeck and staff. I will be referring my friends and family to this esblishment!

Ke
Review №24

I had a great experience, everyone was very nice and helpful. They had A lot of patience with kids which is always great. Im glad I found this place.

Er
Review №25

The Doctor and staff were very professional and made feel very important. I was a primary concern and I felt like they had my best interest at heart.

Jo
Review №26

We have been coming to Dr. Mascarenos office for years. The personal attention and service has always been excellent. I also want to mention his wonderful office team, especially Mrs. Elena Gonzalez, whose patience and knowledge in insurance plans always lets us know exactly what is covered.

Ch
Review №27

Love the staff, always super kind and professional. There is also a great selection of designer frames. My family and I have been coming here for 6 years, since first moving to San Diego. Dr. Mascareno also referred us to a wonderful Lasik surgeon.

Sa
Review №28

Can’t even rate cause called for appointment and receptionist was very rude said none today and hung up.

Su
Review №29

Eastlake Vision is fantastic! Clean and friendly. Dr. Mascareno was very nice, informative, and made the whole experience pleasant for my family

Do
Review №30

I ran out of contact lenses a while back and I needed to be seen to get new ones. Unfortunately for me, the optometrist I had seen previously didnt have an opening for two months! Thats when I started looking around the area and have Eastlake Vision Center a call. They lady that answered the phone asked when I would like to come in and I told her as soon as possible. They were able to squeeze me in the same day!I went in and had my appointment with Dr. Mascareno who was very kind and personable. Previous optometrists have told me I had a good amount of astigmatism but Dr. Mascareno explained that it was only slight astigmatism with myopia. He gave me a pair of trial contacts and now my vision is better than it has been for several years.Had a little bit of a wait at the end because the sales person was working with an indecisive customer. So I spent a little time browsing their eyeglass frame selection. As soon as she was finished with him, I was taken care of in minutes. On top of the great service, I was able to use my FSA to pay for everything.I had an overall great experience and Ill keep coming back!

Ry
Review №31

Ive been going to Eastlake Eye Center for years. Dr. Mascareno really feels like family. Im kind of sad I only see him once a year for my contact exam and glasses. To be honest if I ever decide to get LASIK Ill be really sad if I wouldnt get to see him anywhere. Their facilities are really clean and welcoming. The staff is always friendly and helpful. Hes always had the best equipment, but most recently even upgraded to have the most technologically-advanced eye equipment to date. So the exam can literally be under 5 minutes, took longer cuz I just love talking to him and catching up. I dont know what more I can say. Eastlake eyecenter also have a great selection of designer glasses and hell give you a good deal on them. I didnt know designer glasses could be so expensive but he reduces the price dramatically and makes it affordable and eye glasses are really nice they will last you for years. Last time I went in there they had Gucci Prada Tommy Hilfiger Ray-Ban seriously all the nice designer brands

An
Review №32

Dr.Mascareno really cares about the patients he sees very detailed and his staff at this location are always friendly and polite . I had a very good experience .

Po
Review №33

Nice experience , very professional staff

Ar
Review №34

Wonderful Dr. Both my son and i have been treated by dr. Mascareno and staff....thank you..

An
Review №35

I was in need of a new optometrist and was referred to eastlake vision. Good people there!

MI
Review №36

This place have the best customer service and even though I do not live in the area anymore, I don’t mind driving to have an appointment for my check up at this office. Also they speak Spanish and that is a plus for me!

Li
Review №37

The optometrist here are very nice and patient

Ma
Review №38

He is the best eye doctor:)

le
Review №39

Frame prices are two high it seems that they jack up prices for insurance users i wish i would have research before buying there

Am
Review №40

Great service and care

Ja
Review №41

Excellent service. One of my best experiences my children love the variety of lenses in this establishment. Thank you for your patience and great work.

Al
Review №42

Dr. Mascareno has been our family optometrist for more than 8 years. He not only is he a great doctor, but he is very patient and friendly with adults and children. He and his staff are honest, and have ensured our needs and questions get addressed properly, as well as taking care of all details (insurance, frames, prescriptions, cleaning, etc.).Dr. Mascareno has been our family Optometrist for over 8 years. Dr. Mascareno is a great doctor, very patient and friendly with adults and children. In addition, the Doctor and his staff are honest, and have always made sure to meet our needs, answer our questions appropriately, and take care of every necessary detail (insurance, lenses, prescriptions, lens cleaning, etc.).

Information
4 Photos
42 Comments
4.7 Rating
  • Address:2260 Otay Lakes Rd #111, Chula Vista, CA 91915, United States
  • Site:https://www.eastlakevision.com/
  • Phone:+1 619-421-5550
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–3pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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