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Body Werks
221 E 31st St, Chicago, IL 60616, United States
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Em
Review №1

Celia is the bomb.com!!! Super sweet, so thorough and just all around a great experience and nice time talking with her. Had the Treat your Kitty Nice and Pretty done which includes a full Brazilian wax & vajacial afterwards and it was great from start to finish. Not to mention this was my first time getting waxed after having my baby and it was just a smooth & painless relaxing procedure. Never had it like that before so I’m glad I found her!

Ti
Review №2

I came to get the pretty kitty service and it was amazing! I have been getting Brazilian waxes for years and this time was completely painless. Lesly did an awesome job. She explained every step and you could tell she knew what she was doing. I was comfortable and wouldn’t hesitate to come back to see her. Thank you Lesly!!!!

Ak
Review №3

First the good - I got a package for 6 sessions of radio frequency treatments and my esthetician Celia was absolutely amazing. Not only did I see results, it was also always a joy to chat with her. Highly recommend her.Now the bad - They kept messing up the IOU. Basically, we are allowed to split up the payment for a package into three or less installments with them. But multiple times, they kept telling me that my remaining balance was something that definitely seemed like more to me. The first time, I was okay with it because calculation errors happen. The second time it was a lot. But the third time, things got really inflated. I did my calculation and showed them but they said they needed to consult with their manager (fair enough). So the manager gives me a call back and leaves me a voicemail saying a ridiculous number that is owed (like more than double of what I had calculated). Then when we were able to get on the call, I walked her through the calculation. She seemed very miffed about it but ultimately she realized I was right. However, after that entire ordeal, I wasn’t given a single apology. Her reaction was like “Okay, I updated your IOU.” and that was it. No “sorry about that” or anything at all.So, I don’t know if I was the only one who faced this, but you can’t expect your customers to constantly correct the math for you. Especially, the first two times when they were wrong, they were off by $50-75. So to a customer it may not even be noticeable given the high cost of the services, and that is dangerous. And if you do mess up, the least you can do - after putting the customer through the ordeal - is offer a sincere apology and some reassurance.As much I loved Celia, the accounting experience left a very sour taste in my mouth and I don’t think I would like to return there.

Em
Review №4

I had a great experience at body werks! I needed a jump start to my weight loss and was recommended to do the NONSURGICAL BODY CONTOURING package. I’m so glad I did! After 3 sessions my stomach is noticeably flatter! Celia Luna was my technician and she was always prepared, positive, and supportive! I would definitely recommend her!

To
Review №5

I had a Brazilian wax with Armani B. on Sunday. She was ready to receive me when I arrived for my service and I enjoyed her positive spirit. This wasnt my first time but I was overdue. I appreciate her method because it did not hurt as much as I assumed and she was very thorough. She was even knowledgeable about other services offered that I referenced. Btw, the new location is very nice!

Ay
Review №6

Yesterday I got a Brazilian by May May, she was by far the best person I’ve been to for a wax. She is extremely nice and comforting through the process. She was also very knowledgeable in the her customers needs. I would highly recommend services by her.

Da
Review №7

I had my first massage here last week and they’ve earned a loyal customer! I recently had cosmetic surgery and was referred here by a friend. Dedria does lymphatic massages so well! She gives you tips and definitely loves what she does.

IN
Review №8

My name is LaTanya Thomas and I had the best experience at Body Werks. Book Armani Brown she is the best. I have fibromyalgia and I be in constant pain and she took her time with me. She is very respectful and love what she does. For it to be a very intimate experience she makes you comfortable and is very professional. Very informative about the after care and products. Thank you for an amazing experience. You have a loyal customer Armani

An
Review №9

I had my 1st Brazilian Sugar Wax today, I was kind of nervous not knowing what to expect. My Tech was very professional and polite, answered any question I had and very informative .. Thanks so much Body Werks I will be back for other services thats offered as well as more waxes..😘

Ti
Review №10

My 5 star rating Experience is Not for Bodywerks overall it’s for my Massage Therapist Marifel She is awesome she makes my experience the best experience Ever. I always leave feeling very good about myself.

Se
Review №11

I recently Got the beautifill laser lipo with Dr. Lee & i must Say I’m pleased with my results. I also Included the post op care in my package deal & my 1st massage with Amenze/MayMay went so good , i booked the remaining sessions with her . She was very professional, gentle & left me with so much information on keeping belly fat away. I’m so excited for my new journey. Body Werks is officially my 2nd home.

Yv
Review №12

The service provided by Vanessa was excellent! I recently had a Vajacial & a sugar Brazilian wax for the first time. I was extremely nervous at first, but she answered all my questions. Vanessa is very knowledgeable about everything which made me very comfortable. I felt like I was talking to one of my friends. I also love the fact all the products they use is all natural. As soon as I walked in the staff was friendly & professional I will be returning for other services soon.

ye
Review №13

Vanessa was amazing, I thought it would be awkward at first but no, it was the opposite.

Br
Review №14

I was so scared for my first brazilian wax appointment but Shavece made it such a worth while experience. I felt comfortable and her breathing techniques calmed me down. In love with my new happy place. After my wax appointment I felt like a new refreshed woman !! Thank you Body Werks !

La
Review №15

DO NOT GO HERE I GOT A FACIAL AND NOW IM BLIND IN ONE EYE RUN MY FACE IS NOW DAMAGE FROM THE PEEL

St
Review №16

I love this place & the staff is very friendly kind in professional I go here just about every week

Ca
Review №17

Went for a Sip and Steam and enjoyed it so much I have gone back for more services. Everyone is kind, funny and personable.

Li
Review №18

The Service provided by Dee was Phenomenal. Dee is Professional, Personable, Courteous, and Thoughtful. For my Wood Therapy she was always asking if this Pressure was ok. She gave me Step by Step tutorials for each Service I was receiving to make me comfortable. I am so Excited and Grateful she takes the time to give the extra care.

Ya
Review №19

First and last time here. I scheduled 2 services. The first service was good but I had waited over 30 minutes PAST the time my second service was scheduled. By the time she was ready (with NO apology for the delay) I was over it and I just cancelled. Im in the beauty industry and I would NEVER have a client waiting that long and especially without an apology...not professional at all. I definitely won’t be going back.

Ra
Review №20

Absolutely loved my service !! Very friendly staff ...... definitely recommend this place ❤️❤️❤️Will be coming back for sure

Sy
Review №21

Great experience. Been coming to Body Werks for a year and I love Vanessa. Check her out for your waxing services. I have never had a bad experience. All love 💕. I love Body Werks overall but if Vanessa decide to leave I’m going to follow her wherever she go because she does a excellent job and I always leave a happy client.

Ja
Review №22

Phenomenal place with phenomenal service. The front desk staff member that greeted me was friendly and personable. Adreana did an absolutely amazing job on my wax (Ill never go back to regular waxes again). It was significantly less painful, thorough, and very well done. So happy to have found this place and its in walking distance to where I live, so its super convenient!

Mo
Review №23

I truly love this place. They are professional and knowledgeable in their services. The sugar wax services are amazing. My first experience with waxing was at Body Werks and they were patient with me. Adreana has made me feel comfortable, does a great wax, professional, and is amazing at what she does. Highly recommend Body Werks

Ar
Review №24

Updated- Recently they have changed their membership prices. The front desk receptionist doesn’t even tell you that you will be paying more or informing you that they cleave changed prices. They just decide to charge your card, also there is no signage that they have changed their membership prices. When I called to inquire about the charge she left me on hold for 10 minutes and didn’t even say hold on. The membership is advertised that they will give you a discount on products or these “bucks” which they do not. I used to really love this place but now I’m looking elsewhere. If you do decide to go I recommend Vanessa, she is extremely knowledgeable and you can have a conversation about anything.

sa
Review №25

I came in really sore and slumped over from so much fluid being on my stomach from my liposuction. I went back two days in a row and i feel absolutely amazing. The massages have me looking good and feeling better

Da
Review №26

Dede is the best I love her she takes time hits those spots where the most fluid is, great customer service skills, and I enjoy our convos

Da
Review №27

Very professional and friendly staff. Service was 5 Star definitely relaxing can’t wait to come back. Adreana is the best

Ru
Review №28

Great service. Nice atmosphere and very sanitary. My technician is Kendal and she is so personable, professional and patient. I was nervous at my first visit but she relaxed me with her warm and caring spirit as well as ensuring I was ok.

Mi
Review №29

Dedria (Dee) performed all my services! She was so welcoming and professional. Totally recommend booking with her.

An
Review №30

Shavece is very professional. She always makes sure I am comfortable and have a relaxing experience. Shavece also provides excellent customer service by making sure I am informed on different ways to maintain my body goals. Overall I would recommend Body Werks and if you are looking for a great tech Shavece is your go to girl!

Mi
Review №31

Pure relaxation at its finest when I experienced a facial by Adreana! Her sensitive touch and thorough explanation of my hydra facial was a great experience. I felt welcomed as I checked in and left very informed on the skin care and treatments provided at this location. I will be back to see you again Adreana! Thank you for such a great experience !

Ka
Review №32

Best experience I ever had! Adreana is just an amazing esthetician. She is very professional and dedicated to her work. Highly recommend booking her!

Ka
Review №33

I tried this place for the first time because the reviews were good. I don’t know if I went on a bad day or what. I made my appointment and showed up about 10 minutes in advance. I get there and the person I had booked with “just ran out to get food”. I thought to myself , why would you go get food so close to your next appointment? I tried to give the place the benefit of the doubt and said ok well I’m a bit early so I’ll wait. So now it’s 10 minutes past my appointment and the lady is not back yet. So I ask the receptionist is there anyone else who can do it? Luckily, there was another lady there who was able to service me. She was nice but I still had to touch up the work and pluck missed hairs. Half way through my wax I hear the girl I had the appointment with come in, 25 mins past my appointment time. This place is not top of the line. I’d say if you want a basic wax, and have an emergency, it gets the job done. However, I won’t be back. You get what you pay for.

Sa
Review №34

I had a great experience at this spa! Finding parking is easy, the staff is knowledgeable and inviting, and the space is beautifully renovated. Chy made me feel very comfortable with my service and I will definitely be coming back again. Im very excited to try a hydro jelly facial!

Mo
Review №35

Nice and clean, love this place. Fair on the price also. Vanessa has a real cool vibe. Planning on making this a monthly “ME TIME” thing. Oh yeah I got a steam, vajacial, and sugar wax.Update I recently went back and Shavece is the bomb.com she got EVERYTHING!!! That’s all bye.

Ta
Review №36

I had a very good experience. I got the sugar wax from ANGIE. And she made me so much more comfortable. She kept up a good conversation that took my mind of the painful parts. I barely noticed. Great customer service!!❤️😌

Ad
Review №37

Loved my facial! My skin never looked and felt this good! Will definitely go back to see Adreana! She is great at what she does!

Ta
Review №38

Great service and atmosphere! I received the “treat you kitty nice and pretty” done by CHY. Who was very patient and friendly, we actually talked through the entire experience. Already set my next visit! Establishment very clean with a beautiful modern look.

Sh
Review №39

Its a great place to go to. She makes you feel comfortable and at home. Ill definitely be coming back.

Ma
Review №40

Had an amazing wax & vajacial experience with Brando. My favorite place to go.

le
Review №41

Adreana Travieso is the most technical and caring esthetician I’ve ever met. Just the dedication I felt from her and the comfort I felt when I was getting work done by her amazing!! I highly recommend Adreana if you want something to be done right and you want to feel a bond with your esthetician’s she’s someone I can see me going back to time and time again. Grade A woman and worker.

Bi
Review №42

Me and my husband of fifteen years went through a terrible divorce. Feeling depressed and down, my friend suggested to get a facial as a confidence boost. She suggested Adreana as my esthetician. I went it expecting a facial, but got so much more. Adreana goes above and beyond and made me feel as if I were getting a facial with a best friend. She gave me such a confidence boost that I finally went out with my girlfriends that night. I met a man that night who would turn out to be my boyfriend. Im so thankful to BodyWerks, and to Adreana. Without it, I would still be sad and alone!!

5t
Review №43

CleanKnowledgeableAnd my results are crazyFollow the instructions get results

Ge
Review №44

First time there and it was a great experience. The owner is super nice and the staff is as well. Definitely will be referring family and friends.

BA
Review №45

I’m a guy and I had apprehensions about hair removal because I’m use to Using Nair but the sugar process was a pleasant experience. The facility is clean and modern the technician was nice and good looking! I only done my chest but looking forward to my manzillian

Ke
Review №46

I had an amazing services with Tarrita. My buttocks are already popping.Beautiful spa space and very nice staff

jo
Review №47

Great atmosphere! Clean! I came to try out the hydrogelly facial and was super excited about my results. My skin is usually dry from my work environment. Facials are a norm for me. I never tried the hydro facial and Chy was very patient and inviting I believe I have found a new home plus finding a parking spot was not a full task.

Da
Review №48

So relaxing! So glad I booked with Adreana, I feel like a new person!

St
Review №49

Kandi is AMAZING! I purchased the Venus Legacy body shaping package! My results are showing after one treatment!

La
Review №50

Adreana Travieso, is very talented! I went in there with a hairy chocha and came out with a sleek ingrown free champion. Thank you.

Je
Review №51

I scheduled with Adreana and OMG,she is the sweetest!!! She explained everything she was doing and gave me some recommendations for my Kitty. Super quick and painless, if you go book Adreana she is the best. Loved it!!!

as
Review №52

Great Service! Love it here!

Ra
Review №53

Great customer service,great results,refer to all seeking body contouring and skin care.

my
Review №54

The place is very nice and the staff is excellent. They were knowledgeable and made me feel very comfortable about my weight. Im very pleased with my course of action and cant wait to see all my sessions thru. #bodywerks #bodywerkschicago

Mi
Review №55

Fresh off the plane, exhausted from a 9 hour flight... So I decided to treat myself with a much needed massage! I’m so happy I chose to support this Black Owned Spa in Bronzeville north!!! Body Werks has an absolutely calming modern vibe with excellently trained staff who provide superb customer focused services. I’m definitely coming back to get another massage, plus a facial!#MassageOnPoint #MusicVibeOnPoint #AromaTherapyOnPoint #GreatService#SupportBlackOwnedBusinesses

Me
Review №56

Amazing Spa with beautiful people and great services!!!

Da
Review №57

Great environment and beautiful people, I had Chy and I love her already. I will be booking again!!!!

Ma
Review №58

They are liars them butt lift didn’t work they are scamming ppl money

Information
46 Photos
58 Comments
4.6 Rating
  • Address:221 E 31st St, Chicago, IL 60616, United States
  • Site:http://bodywerkschicago.com/
  • Phone:+1 312-888-2187
Categories
  • Medical spa
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–6pm
  • Sunday:10am–7pm
Health and safety
  • Appointment required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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