user
Estrada Dentistry
1354 Kempsville Rd #101, Chesapeake, VA 23320, United States
Appearance

Comments
My
Review №1

I really enjoyed going to the dentist today. The place was very clean and was ready for Covid I really enjoy the doctor and the person that waited on me. The atmosphere is great it makes you feel comfortable. I would advise anybody that need to see a dentist to go here.

JO
Review №2

My cleaning was accomplished professionally and proficiently with care and utmost attention to my comfort. Estrada Dental has always provided me the best care. I highly recommend them for all your dental needs.

em
Review №3

The clinic very pleasant the staff are friendly and nice accommodating and highly experienced dentist.. highly recommended this clinic to everyone who have problems in their denture

Ch
Review №4

As the saying goes you only get one time to make the first impression and knocked it out of the park. The facililty was clean and neat as the staff very warm and friendly but professional. Thanks Im looking forward for my next visit.

su
Review №5

We are fairly new to area and after a lot of hit and miss dental appointments with other offices We came here . The entire staff are welcoming and care is explained by bothe hygienist and Doctor . Very pleased

RE
Review №6

Facility and staff are topnotch! Theyve been taking care of my teeth for over a decade now :)

Ra
Review №7

This office has been a failure on nearly every level of our experience. My husband had an appointment in May and was advised that his fillings should be replaced because they have mercury (amalgam fillings are standard and not considered a health risk; we didnt know this at the time). He paid at the time of service. Almost 2 months later, hes still in pain from the work that was done. Hes had 3 follow up visits, but Estrada could/did not provide any helpful suggestions for pain relief (he recommended a mouth guard, which we purchased and hasnt helped). He suggested a root canal if it doesnt get better. My husband saw another dentist who gave him a couple minor treatments that at least provided temporary relief. He also found that the removal of 2 of the fillings exposed tooth material too close to the root, causing pain and sensitivity. He wasnt informed of this risk before the procedure. Today, I received a bill in the mail from Estrada charging us for 2 separate amounts: 1. one of his follow up visits, to correct the pain that Estrada caused and 2. when they quoted the price and insurance coverage initially, they neglected to factor that our insurance doesnt cover composite fillings at the same percentage as amalgam. I still have the estimate they gave us when they accessed our coverage through our company and told us that insurance would pay a certain amount. They lied to upsell. Theyve taken no responsibility for the damage theyve caused. Now theyre demanding further payment.

Ro
Review №8

I just had a crown removed and replaced this morning; all in one morning with no need for a temporary and with my insurance it cost less than I thought it would (thanks Maryanne for helping me navigate the federal employees dental plans last year). Dr. Mangaya and her staff are phenomenal. They made sure I couldnt feel a thing and explained everything they were doing. Of course, I always look forward to my semi-annual cleaning with Daisy who is super friendly. If youre anywhere in Hampton Roads and need a dentist, do yourself a favor and contact Estrada Dentistry. Theyre excellent.

Mi
Review №9

Its like being a part of community where youre recognized and celebrated. The work is always impeccable and as painless as possible. The staff are always respectful and kind.

Jo
Review №10

Great experience with Crown replacement procedure, which went efficiently and painlessly. I have been Dr. Estradas patient for over a decade and have consistently received excellent Dental Care to date. His entire staff are equally most professional in their respective jobs. I feel fortunate to have them as my dental care providers.

Al
Review №11

I am so thankful I found this dental office! Dr Charito is heaven sent!!!!They made me want to smile even more and made me even more beautiful for my wedding day. From the dentist to their staff they are the most genuine, kind, very skilled, always happy, and the list continues. I never have to wait more than 5 minutes to get called to the back and appts are always available! I wish I would have found them years ago ! You will not be disappointed with coming here! Thank you so much for everything! You guys are the absolute best!

Ra
Review №12

Excellent, professional, and friendly care! Very clean and COVID-safe office.

Fr
Review №13

The facility is very clean and equipped with the latest technology. The staff is very professional and friendly. Dr. Estrada is very good and the best dentist I have visited. I would recommend this practice to anyone.

S
Review №14

I have been attending this office for 20years. My children the same for the last decade. My mother and sisters are apart of this team! I always feel safe, they educate you, they hold you accountable for your checks ups etc! This is a wonderful family/ team of dentistry.

Pr
Review №15

I go in for a routine dental clean up - twice a year service, the hygienist does not take an authorization from me for full debridement (which was not necessary) and do not check with my insurance if it is covered but performs the service and after completing that, they ask me to pay $169. Not sure how many people are victims of this robbing. They provide service without your approval/insurances pre authorization and demand you to pay for it later. Not fair. I would not recommend this provider for anyone. Stay away.

Mi
Review №16

My family and I have been patients here for years and have had nothing but good experiences. I will say that I am very happy today seeing that the COVID-19 precautions are still being taken very seriously here. Safety first!!!

Tj
Review №17

Was my first time visiting but I definitely will be going back staff was very friendly an the head dentist seemed very knowledgeable and took the time out to explain certain things to me I didnt feel like I was just another dollar sign in his eyes and it made me feel comfortable being there...plus the staff was very amazing 😍😍😍

Er
Review №18

Super friendly staff and accommodating. They always make sure I’m well taken care of when I come in.

Ma
Review №19

First visit I felt like family. Will be my permanent dentist

ka
Review №20

The Estrada crew are like family. I love them. They are the greatest!

Ed
Review №21

I like this Dental Clinic because you will feel at home . The staffs are very welcoming and I like the atmosphere inside the clinic. My Dental Hygienist is very knowledgeable and I feel secured. The best one I had. I will recommend this Dental Clinic to my friends.

si
Review №22

I have been going to this office since I was a little girl! They are like family and my teeth look amazing because of their wonderful care. I would 100% recommend anyone to come get to some TLC on their pearly whites

Ma
Review №23

Me and my brother had an excellent experience with the staff and the service they provided. I would recommend them to anyone needing dental care

Ro
Review №24

I was very pleased with the excellent job of cleaning my teeth! My mouth felt very clean and refreshed!

Be
Review №25

Just moved to Chesapeake and needed a dentist that was familiar with implants. Was able to obtain an appointment quickly. I am so glad that I chose this office! Wonderful front office staff and Tina and Dr. Estrada are GREAT!! Had issues with the dentures once they returned from the lab and Tina and the Dr. worked well past closing to ensure that my dentures were correct. I do believe I have found my dentist (and believe me, I hate going to the dentist) and would recommend this office to everyone!!

Ku
Review №26

I visited Dr. Estrada and Daisy it was nothing but pleasure. First time in my life I can say I enjoyed my visit. They made me feel at ease. I actually fell asleep while I was getting my teeth clean. I found my new Dentist. Dr. Estrada and his staff are the bomb.com.

Fe
Review №27

I always feel comfortable when I go for an appointment. They practice great pandemic safety measures. Dr. Mangaya is a great Dentist.

Ca
Review №28

Office staff very friendly, professional, and most importantly... on time!Dr Craig Estrada was very kind and patient with me (as I am a big baby and definitely high anxiety as soon as I sit in the chair) He made sure I was completely numb and then gave a little more. He explained everything very well and took extra time to make sure I understood and agreed with the plan.Expectations definitely exceeded!!

Da
Review №29

Great and knowledgeable service. Very nice facility and courteous staff. Have selected as my future dentist and will be returning.

Sa
Review №30

Everyone is so nice, cheerful, and professional. I have received outstanding work from then.

Ti
Review №31

I had to have an emergency root canal. The office staff got me in quickly and efficiently. To top it off Dr. Estrada left me with zero pain. I recommend Estrada Dental. Dr. Estrada gained a new patient.

Vi
Review №32

Everyone was very friendly and courteous. Yes I would recommend you to others.

Re
Review №33

Very friendly, calming atmosphere and very up-to-date with all technology and their office I really like this about them. And very patient with me as I have no problems and are scared of dentists and doctors.

Do
Review №34

This was my 1st visit with Estrada Dentistry, It was a real nice cozy environment. Everyone was so nice and pleasant (even with Covid-19 going around) all the social distancing was going on with plastic dividers, chairs, face shields and masks. Great job to all the staff and Dr. Estrada is an excellent Dentist but he is very soft spoken so you need to listen. Ive had 3 Dentist in my life so far and I kind of like the Estrada Dentistry the best thus far.

As
Review №35

The office and back areas were kept clean and sanitized. The staff was very friendly and cost super affordable with my current insurance. I would recommend!

Na
Review №36

Very courteous and professional. I would recommend it to my friends and co-workers.

Jo
Review №37

Top notch facilities and staff. thorough, knowledgeable and highly professional. highly recommended

Ca
Review №38

Before my first visit, I spoke with Carol at the front desk to confirm they accepted my dental plan. She was very pleasant and professional and diligent in following up since to reach someone from my dental plan proved to be difficult. On my first visit I was greeted at the front door and asked a few questions, had my temperature taken then shown the front desk, Again the front desk staff was very courteous, in fact, all the staff was courteous and friendly and greeted me as I passed them by. Danielle, my hygienist was exceptional in doing a thorough job checking and cleaning my teeth. I am very pleased the Estrada dentistry and highly recommend them!

He
Review №39

This office, dentist, hygienist and staff are awesome. After being with another dental office (starts with a K), the whole staff is professional and friendly, and let not forget attentive and knowledgeable. They do not rush out, they explain everything in detail and do not let you with questions.

As
Review №40

I love this office and all of the staff are incredibly welcoming with positive attitudes. Dr. Estrada and Mangaya are so gentle, informative and always doing whats best for the client. Kerrie was awesome and so sweet. Maryann is always pleasant and displays great patience especially when dealing with my change of insurance/payments. The office is 2nd to none when it comes to cleanliness, even before Covid hit they did an outstanding job, and now its even better which I didnt think was possible. Thank you to all the staff for always providing phenomenal service!

Ma
Review №41

Daisy did another amazing job cleaning my teeth today just as she always does. Doctors Estrada and Mangaya have gone above and beyond in their COVID safety precautions in using barriers and technologies to keep both patients and staff as safe as possible. Definitely the best dentist office in Greenbrier!

Ju
Review №42

9/2020- first time; quick and painless experience.plan to go back and see if the kindness continues.UPDATE 11/03/2020: did go back, several times!!!Looks like I found a new caregiver for my teeth :)

Ga
Review №43

Very professional, courteous and friendly

La
Review №44

Today was the first day that I visited Dr. Estradas office and I was very impressed with everyone there! The office staff are all so pleasant and welcoming along with the clinical staff. I have never visited a doctors office so enjoyable. I will most definitely refer this dental office to as many people as I can. Thank you for making my experience a memorable one!

TA
Review №45

The staff is very welcoming, professional, and friendly. I highly recommend this dentistry to anyone searching for a great experience. 👍🏾🙂

El
Review №46

Very clean, very professional. The dentist took the time to explain every step of the procedure. I am very impressed. I highly recommend!

Ch
Review №47

Estrada Dentistry is the most professional, personal, and caring dentistry you would want to go to. They make you feel like you are part of the family and that equates to the care you receive. Hands down the best in Hampton Roads.

Ky
Review №48

Id give no stars considering i didnt even make it in the office. I called as a new patient whos in pain and pregnant with alot of work to be done. MARYANN THE OFFICE MANAGER refused me as a patient because I have medicaid and they dont accept it. Made it seem like I had some sort of disease or that I couldnt pay for it. Then proceeded to not tell me who she was when I asked to speak to a manager. I was then put on mute while I was talking and hung up on as I was asking to talk to someone else. That wasnt completely ignorant what she did. Very horrible and definitely would never take my children there just for the attitude I caught. Cedar Road Dental actually found me an office that took my insurance instead of being rude like Mrs Maryann the office manger!

Ma
Review №49

We love Dr. Estrada. He is a professional dentist that is kind and caring. He does dental work with perfection. He is always watching out for his patients best interest. I love how polite he is to his own staff. The office is equipped with high tech equipment. Most work can be done in the same visit. His office is immaculately clean. All the employees are wonderful and helpful! I just can say enough good things about Dr. Estrada!

Ve
Review №50

Amazing group of health professionals - excellent, caring, and friendly dental practice. Given the current state due to COVID, I felt safe going to the office to have my dental care services. Everyone in office is adhering to the CDC guidelines. Dr. Estrada takes care of my familys dental needs and we are very pleased to be his patient.

De
Review №51

I had my first appointment today and I was very pleased. From making my appointment through my visit was a very good experience. The office was very clean and everyone was very friendly and informative. Definitely would recommend.

Ro
Review №52

The most friendly employees and the best dentist ever! I highly recommend this office.

Ta
Review №53

Lots of safety measures in regards to covid. Staff very personable and informative. Wait time was short

Da
Review №54

I recently changed to Dr. Estradas office, and the first item of business was a new crown. I love that they have invested in the technology to make them in-house. At my former dentist office its a two-trip, two-appointment ordeal. I was in and out in one morning and my new crown feels great. I am VERY satisfied with the work Dr. Estrada and his staff did on me. I would recommend Estrada Dentistry to anyone looking for a great dental clinic.

De
Review №55

Extremely clean & welcoming environment & extraordinarily friendly but professional staff. A+++

Mi
Review №56

Awesome, pleasant staff & Dr. Estrada was outstanding. They scheduled me in same day within the hour before they closed on New Year’s Eve, couldn’t have asked for a better promptness & professionalism. I am indebted to them & will be returning for all my future needs. Carol was beyond kind & more than helpful to finalize all paperwork+payment. I highly recommend this practice and will spread the word at any chance I can.Thanks a ton & wish you all an epic Happy 2020!-Mike

Ge
Review №57

A very professional office with well trained staff that are lead by by an extremely competent Dentist .

Ch
Review №58

I am one of those terrified of seeing the dentist but from the moment I called to schedule the appointment to when I walked in, when they called me to the back, through my procedure, to when I walked out the door they made me feel welcome and happy that I was their client. I am officially an Estrada client for life. Thank you Dr Estrada and staff for helping me stay happy and healthy.

Mi
Review №59

I will recommend them to everyone.. They are the BEST!!!

de
Review №60

Very nice and professional

Un
Review №61

Very passionate and caring staff🤟🏻

Al
Review №62

These folks are super friendly and helpful. They do everything they can to make you feel comfortable. The hygienist was patient and went out of her way to explain every procedure, she even showed me pictures of each problem area! I was quite impressed!

Ju
Review №63

Dr. Mangaya-Estrada is very caring. Their staff is friendly and accommodating. You’re not just a number to them. They’ll help you with your dental needs AND if you happen not to have a dental insurance they can help you with financing too. Check out their Estrada dental plan! I highly recommend this place.

Ka
Review №64

I just love going to Dr. Estrada dentist office everyone their is always so friendly and their office is always so clean. He see’s his patience always on time and has a wonderful way of explaining everything to me. All the ladies at the front desk are wonderful with checking in and checking out. The best dentist office I have attended.

Ty
Review №65

I love this dentist office I work overseas and when I come home I just call and they always accommodate me. Laura is my new dental hygienist and she was great very gentle with cleaning my teeth. I have been with Dr Estrada and her Team for 5 yrs and they are the best

Ma
Review №66

All the staff are passionate and very caring of their patients. I love coming to this place for they are very welcoming especially Dr. Mangaya and Dr. Estrada! They treat you as family...highly recommended!

St
Review №67

This is the best Dentist office in Hampton roads. So many nice and helpful people. I want to give them 100 stars.

Ma
Review №68

Dr. Estrada and every single member of his staff are amazing! They greet you by name and make every step of each visit seem like you are the only patient they have. They strive to make sure their patients are completely satisfied with every procedure done! They explain everything and are very patient.... especially with me as I have neglected my teeth for so long. I am So glad I found this team!! I recommend them highly!

Vi
Review №69

Warm.and Welcoming staff. Very professional in their approach. They will also keep you informed about your treatment and your options. Dr Estrada is also very nice to talk and knows how to identify and address the needs of the patient effectively! Kudos to the entire team my discomfort was gone and gone fast!

An
Review №70

Thursday was Great! I was treated by someone new and she was Awesome! I could not stop 😃 I face timed with my boyfriend to show him my choppers. Also I shared the tips she provided with him about dental care...

Al
Review №71

I have not been to the dentist for around 20 years had a bad experience with a dentist in the Bronx in NYC, I have been so scare of the dentist once again I tried a couple of years just to clean had a dentist inform me due to my medical illness that he can not put anything on my gums and has to remove plague that had formed as a bridge on my two front bottom teeth that was painful never return..A family member recommended this office As soon as you open both doors you have two beautiful ladies with huge smile welcoming you I am Ms Rebecca relaxed me and was so gentle and numb my gums too before working on me took my blood pressure Thank you very much my follow up visit I met Estrada and Estrada nice couple...If you need your teeth done this is the place Thank you I am not afraid any more

Pa
Review №72

As usual Dr. Mangaya always does an outstanding job😍

Ja
Review №73

Always amazing when I come there. Amazing results, friendly people and Id recommend them all my friends. Be honest - no one likes the dentist, but these people make it okay.

Jo
Review №74

I am glad I chose this team to be my new dentist after mine didnt take my insurance. The staff here are all friendly. Polly who worked on my teeth, always asked if i was doing okay and told me step by step of what was being done. Dr. Estrada answered all my questions and showed compassion. I am looking forward to seeing them all again!

Da
Review №75

Friendly and knowledgeable staff. Great location. Comfortable waiting area though I dont really get to enjoy tv since they call me name too soon. Professionals who took care of my needs and explained everything pretty well.

Su
Review №76

When I came to Dr Estrada I knew nothing about dental implants but had already lost several teeth. I learned to eat on one side and had been doing it for so long I didnt realize how it handicapped me. Patiently Dr E started working with me and it was a real mission to get me through it. It took so long because I kept floundering on the process, the price, the time. Dr E and the entire staff worked with me. My best friend finally told me, you only have one life and you deserve to enjoy every minute of it. That woke me up and I finished the process. That was about 3 years ago. Thank Goodness the staff stayed with me, kept me going. My life is completely changed. I smile with confidence, I enjoy food....food I havent eaten in 20 years! And every time I visit for a check up I am proud to show them my teeth....the are beautiful and I am a new person. Big thanks to everyone at the office. You guys make visiting such a pleasure. If you are unhappy with your smile....these are the people to trust. They will work with you.

Jo
Review №77

All the staff at Estrada Dental are professional and very nice. I had my teeth cleaned today by a new hygienist named Laura, she did a wonderful job. I will be back for future appointments and dental care from this great team!

Ci
Review №78

I was greeted inside the foyer by a friendly voice and smiling eyes. My temperature was taken touchlessly asked a few questions and went inside. The waiting area was nicely spaced. I was brought to the procure are are by my hygienist. Each room had heavyweight plastic over the entry ways. Every staff member had on proper PPE. There was an air sanitizer in the room.Dr. Estrada has does everything to make his clinic safe during this time. Seamless thankyou!

Ka
Review №79

GREAT experience, love Mr estrada and Staff outstanding people

Er
Review №80

I needed my wisdom tooth removed; my wife had used their services in the past. They made/allowed me to feel very comfortable & valued. Explained everything & gave me options. I really appreciate the work that they did & how they made me feel. Kudos to Estrada & staff.

Ji
Review №81

Dr. Estrada in my visit was very informative explaining procedures and the plan necessary for saving a tooth. Ive not had a Dr. explain in such detail where as I felt comfortable with the process. My thanks to Dr. Estrada and staff.

pr
Review №82

Very friendly atmosphere with great health professionals. I would highly recommend Estrada dentistry for people seeking dental assistance.

SH
Review №83

I had an emergency; a tooth needed to be extracted. I felt the staff considered it more important to remove it than to be overly concerned if I could pay or not and arrangements were made to my satisfaction. I love the way Dr. Estrada talks you through each step. Other than getting the area numbed, which was no more than a couple of pinch-like sticks, I had no real pain even after the procedure. I highly recommend this office and Maria was super nice as well. She is at the front desk.

He
Review №84

Wonderful staff, wonderful dentist! They have done great work. When I missed my appointment (thinking it was for the following day), they were able to squeeze me into the schedule anyway and were VERY kind about it! I highly recommend!!

SH
Review №85

Update: Got mail today from Estrada Dental that was a bill indicating 90 days past due, and it is the first bill I received from them, and is an erroneous bill. And for what? No description, service date, nothing. Plus when I canceled all other appointments with them a while back, I was assured nothing was due and nothing further was needed from me. I called the number listed for billing questions this evening, and of course the office is closed, however I still couldnt leave a message with the service requesting a call back when they got the message, as she stated that for billing it says to contact the practice directly and that the office reopens Monday. Understandable. I previously got fillings there, the dentist forgot to do planned sealants, stating he didnt see them. I paid my portion before leaving that day. The dentist was back and forth between my room and somewhere else as well as the assistants were switched out all while Im there with my mouth open. Again, I sat with the lady and paid that day. I even had to tell her to remove the two sealant charges that day, as they were not done, not completed at all. I paid in full what I owed that day before leaving. That day was not a good experience and I even had a lot pain and much sensitivity on the side that was worked on the same evening after that and since then, which I contacted them about and my experience continued to be more unsatisfactory after that -- I wont get into all of those details of events after that. I wont make this review too long, but because of the experience with even the very few visits I had and the lack of comfort and confidence I have with the care I received, discussions had,w as as well other concerns and discomfort, I canceled all other appointments, canceled everything, and made sure nothing was pending, which I was assured so by the person I spoke with on the phone that day. So to now today, for the first time, receive a bill for over $300 which also says its over 90 days due for nothing is ridiculous and even more concerning and pretty disturbing. I need Estrada Dental to remedy this as soon as possible. Hopefully me receiving this bill showing a balance due is all just a huge billing mistake, and if so, I will update my review accordingly.Had my first visit today with Craig Estrada, and Hygienist Laura. Both were personable, professional, thorough, patient and attentive. The office was welcoming, and friendly from the moment I walked in and throughout my time in the back. Not only to me, but also what I observed the office showing to others. One hygienist opened the door to the lobby and called for a gentleman by his last name. Normal, I know. But after that, while waiting for him to walk to the door, she then greeted everyone else sitting in the lobby by saying good afternoon, everyone. I was sitting closest to that door so it was a pleasant surprise. That type of courtesy is unfortunately rare and lacking from many professional offices now, but this one has got it. Everything was very clean, too. I was referred to this practice by a co-worker, and not all referrals work out, but it seems so far this has and Im hoping it continues. I Will Be Returning. One star missing because of the inconvenience of them not having any sooner available second appointments for my cleaning. I understand and appreciate them trying to keep you with the same hygienist, but having to schedule so far until the next appointment for cleaning is still disappointing because its an inconvenience when trying to coordinate around work and other obligations. I will say they were able to schedule me in fast for my initial evaluation visit. Thank you for a good first visit.

Ja
Review №86

I have been a patient here for 11 years and love the entire staff. From the office staff, the technicians, the dental assistants and the Doctors. They are all very accommodating if you have phobias, they work with you to ensure your visit is as comfortable as possible. I would recommend them to anyone looking for a Dentist.

Ma
Review №87

I went for a cleaning the experience was not as i expected . it was done with very little pain and patience. they dont just want your money they want you to have the best set of teeth that you can

Hi
Review №88

Dr. Estrada is amazing! Had to have a tooth pulled yesterday and he had to tell me when it came out! The staff is so friendly and they really take care of you. This is my dentist now!

K.
Review №89

This is a great staff. Everyone is extremely courteous and professional. This is where you want the entire family to go for outstanding dental care.

An
Review №90

Very friendly environment. Professional service. Clean facility. I check in early to be with beautiful people.

La
Review №91

Great staff , awesome dentists . Explained everything , felt very cared about and for . Highly recommend this Dental office !

Ia
Review №92

Ive only had good experiences with the staff at this office! Everyone is very friendly, knowledgeable, and doesnt hesitate to offer genuine help when needed.

Vi
Review №93

You are wonderful people and I love in here. I used to be terrified of the dentist but you all made me feel so comfortable.

Pa
Review №94

My 17 year old had her first cavity appointment this afternoon. Although she was overly anxious and tear eyed from fear (even before the novacaine), dr Estrada took extra time and used his calm demeanor to make her feel at ease. He explained everything in advance and was very reassuring. After he was done, she couldnt believe how compassionate and caring he, as well as his assistant, were. The entire staff is awesome.

M.
Review №95

Great service, friendly staff & very convenient location. Highly recommended.

Ka
Review №96

My complaint with this practice lies with the billing department. When they initially went over the cost of my crown with me she showed me a chart and explained that our dental insurance operates on a fee schedule, so based on what she saw our total out-of-pocket cost would be around $50 or so. I thought this seemed a bit low but I figured she knew what she was talking about. When I made the appointment I was told I would receive a phone call to go over what our insurance would not cover. I never received that phone call, and when I went in this morning for my appointment I was told that the pre-authorization with my insurance had not been completed yet, and that my total amount due today would be $305. I then need to wait and see if insurance will agree to cover their portion, and if not I will then be responsible for around $650. A phone call before the date of the appointment (as originally promised) would have been nice so I could have planned accordingly. Not to mention, why wasnt the pre-authorization completed prior? I will be looking for another practice for all of my future dental needs, which is a shame because the dentists and hygenists are great.

Wa
Review №97

After being a part of this dental practice for many, many years, I was finally given an opportunity to become a part of the dental family, IE staff. I love the family atmosphere and friendly environment between co-workers and patients, and the attention to detail the doctors provide is superb. I recommend this practice to anyone I know in need of dental care, and will remain a patient for many years to come!

Jo
Review №98

Dr Estrada and his staff always make you feel welcome and a valued customer not a patient. They always greet you pleasantly and with a smile.

Ch
Review №99

Good service, great customer service, very helpful and reliable, love coming here, and I have the best staff helping me get right

Di
Review №100

If you need a sleep apnea oral device, stay away from this practice! They wont even schedule a consult visit with the doctor until they have a prior authorization from your insurance, and then they misrepresent what is covered. I was told that, because of my plan, insurance would cover 100% of my costs. They submitted the prior authorization and scheduled an appointment without even asking me what was convenient. I couldnt make the appointment, and when I called to reschedule, I was told that insurance would cover 100% of my costs AFTER I met a $600 deductible! I told them to forget it and asked them to cancel the prior authorization so I could go somewhere else where they DO cover 100% of costs and they refused. Now I have to wait for the prior authorization to expire before I can go somewhere else. Id give zero stars if I could. TERRIBLE, HORRIBLE customer service!!!

Information
7 Photos
100 Comments
4.8 Rating
  • Address:1354 Kempsville Rd #101, Chesapeake, VA 23320, United States
  • Site:https://www.estradadds.com/
  • Phone:+1 757-548-1611
Categories
  • Cosmetic dentist
  • Dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations