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Total Care Primary Care - Cedar Park
2800 E Whitestone Blvd Suite 123, Cedar Park, TX 78613, United States
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Ly
Review №1

It was clean quick and easy. The wait time from check in to being moved to a private room was less than 10 minutes . . . If even that.. The staff was very polite and professional. Ive been struggling to get signed up with a new PC since moving out here in May, due to COVID. Doctors are just not establishing new patients. This was a great solution and they tool my insurance.

De
Review №2

I needed a Covid test in a hurry, and came across Total Care Primary Care online. So glad I did! The entire process was quick and easy, from scheduling online to check in at the office. The ladies at the office were so kind and professional, they made me feel so welcome. My visit to this office was during my lunch break, so they kind enough to offer me drinks and snacks from their waiting room/snack bar area. Highly recommend!

Br
Review №3

Quick and easy! I went in for a covid test and it took little to no time. I was greeted with snacks and drinks along with very polite employees!

Au
Review №4

Went here for a routine physical. Quick and convenient. The staff was great! All friendly and polite. First time I’ve ever had a blood draw and didn’t even feel it! Thanks guys!

An
Review №5

Ii had a tele-med call to renew my prescription. It was great! The doctor called me exactly at the appointed time. Ask me important questions and renewed my prescription. Its at the pharmacy! I didnt have to drive or wait in the office.

ma
Review №6

Got my rapid covid test done here and I definitely would recommend this place. Super quick and easy, the staff was great, and there was a really nice waiting room area.

Ne
Review №7

I was able to schedule my appointment online and was able to get an appointment the same day! Everyone was super friendly and fast. I received my results within 20 minutes via text. I’ll be coming back here again!

Ev
Review №8

Both experiences I’ve had recently have been great. In and out for rapid testing in less than 10 minutes both times, and super quick results. The staff was wonderful and the waiting room and snack/drink setup was super appreciated! Thank you all!

Ja
Review №9

Quick and friendly. Went to get Covid tested, and it was an easy experience.

Jo
Review №10

Great staff and very quick to get you in. Check in was a breeze. The waiting room had SNACKS! WHO DOES THAT?! Everything about my visit was perfect. From making the appointment online to checking out. 10/10 would recommend!

Br
Review №11

Great appointment, the ladies at the front desk were super helpful! The doctor was super nice too. I was in and out in less than 30 mins.

Sc
Review №12

Super friendly staff, great office and awesome snack bar while you wait. Highly recommend.

Al
Review №13

Needed a rapid test and it was a great experience here with friendly staff! Very quick and easy.

Ni
Review №14

Great Staff & easy check in & out. Would highly recommend to my friends and family

Tr
Review №15

Easy location to find. A lot more modern than most places I have been for appts. It’s very clean and sleek. The staff is polite with personalities to match. Definitely going back for my medical needs. Way better than going to hospital. No complaints on my end. Not heavily busy either but I did go during lunch time

Cr
Review №16

Very friendly staff. Ive used their services for rapid covid testing several times for my entire family. Highly recommend! They are efficient. We are always in and out quickly.

Je
Review №17

Needed a rapid Covid test for my son and found Total Primary Care online. Super easy to schedule. Easy check in. And bonus...they were able to get me in for testing at the same time. Very friendly and professional staff. Will go back again with zero hesitations.

Sa
Review №18

Making an appointment via their website was super simple. When I arrived, I was greeted immediately and checked-in smoothly. I arrived 10 minutes early to my appointment and only waited in the waiting room for a minute. Once I was taken back, the practitioners were pleasant and communicated everything clearly. I highly recommend Total Care in Cedar Park.

La
Review №19

My appointment at Total Prime Care was the fastest I’ve ever had. I was in and out. The employees were super nice and the place was very clean. They also had an awesome waiting room with complimentary snacks which I loved! Highly recommend :)

Jo
Review №20

Very easy to book a testing appointment online as well as to fill in the registration!They are punctual to the time slot, excellent customer service, comfortable waiting room with many snacks and drinks. Would recommend! Results come within minutes (as applicable to the test performed).

el
Review №21

Everyone at the facility is super helpful! They were able to take me same day and provide me with services to help me get well. In addition to a really amazing staff, Total Care Primary has an amazing office space. I loved that they had complementary snacks and drinks. I loved that they took my insurance provider and I was able to book my appointment online. 5/5 would recommend this physician office.

Te
Review №22

It was surprisingly easy to book my appointment online and complete all registration paperwork ahead of time on my phone! Once I arrived, check in only took seconds, and I was called back just a minute later. Staff was super friendly and efficient! I highly recommend!

Jo
Review №23

Great experience. Super quick. They have snacks and drinks and tv in a really nice waiting area. Even though I’m sick, they made me feel as comfortable as possible.

Dj
Review №24

Today was my first experience at a Total Men facility and I was seen by Slade Braswell,NPWhat a great guy, very personable and gave me information that I haven’t received from my primary care physician in the years that I’ve been seeing him about things my insurance covers that I should take advantage of annually. Aside from seeing a great NP, the facility was clean and not crowded no long wait time and several locations around town. Will definitely be visiting this location again… as a matter of fact I may have just found a new primary care practice in this location. Thanks Slade and staff!!!!

Hi
Review №25

I highly recommend this clinic. I scheduled a covid test yesterday for today at 12:10 p.m. because I had to do it during my lunch hour. I was done within 15 minutes. My results were delivered via text in 20 minutes. The entire process was great. The staff was so efficient, prompt, professional and friendly and the clinic was very clean.

To
Review №26

I walked in without an appointment close to lunch time for a Covid Test. The nurses at the front were polite and welcoming and made a space for me before their lunch. They also instructed me on what to do in case my test was positive. I would definitely recommend this clinic to friends and family and the Leander community where I live.

Sh
Review №27

Terrific experience! Very comfortable environment with an awesome team. No waiting and very easy to make an online appointment. I transferred from another location and like this one just as much!!! So much better than a traditional drs office where it takes forever to get an appointment and you have to wait endlessly to be seen upon arrival!

Ja
Review №28

Awesome health care provider! The staff was super friendly and understanding. Dr. Slate was kind and listened to all my concerns. He was reassuring and respectful while he helped me understand what to do next. I really want to thank the whole team for being there for me in my time of need. Will definitely go back and highly recommend to friends and family.

Ma
Review №29

I was able to schedule for an appointment within a day of the appt. When I arrived, the receptionists were friendly and had a positive energy about them.I was in the waiting room for under two minutes and went over info with the nurse. She was attentive and sweet.The doctor (Hughes) was great. He thoroughly went over the notes I had brought regarding a recent ER visit and talked to me about my recurring symptoms and problems. He referred me to two specialists and Im definitely going to start seeing him regularly. He was friendly, attentive, and knowledgeable.Excellent staff!

Ro
Review №30

Great place. The staff was friendly and helpful. The checkin was easy. The office is really nice. Didnt have to wait long to see the doctor.

Sa
Review №31

Super speedy service! Natalia and Slade were very friendly. Plus, the waiting room has snacks. Feels a lot more welcoming than other medical facilities.

J
Review №32

Quick and efficient service. I showed up about 15 minutes early and was able to get in and out quickly. Their waiting room is also full of complimentary snacks and drinks like most of their locations, which is a great plus.

Li
Review №33

Front desk was pleasant and patient with me. Called to say they had cancellation would I like to come in sooner - really helped w my schedule. Great waiting room w snacks drinks coffee. But most importantly the friendly staff stands out the most!!

Ch
Review №34

Fast test. Friendly staff, snacks provided while you wait

Me
Review №35

They were all so nice! I went in for a Covid test and they answered all my questions and finished in less than 5 minutes she said I would receive my results in about 20 minutes but I actually received them in about 5! I was very impressed! I will definitely be back whenever I need to visit an urgent care again.

Ch
Review №36

Had a great experience on my only visit. Scheduled testing appointment in less than 24 hrs notice. Walked in and was out in 5 minutes. The ladies at the front desk were very professional and nice. Highly recommend for same type of visit.

Br
Review №37

Total Care Primary Care on Whitestone was a great experience! Went in to get a rapid Covid test. I was in and out quickly and got my test results back fast. Waiting room was great as well. Comfortable chairs, TV and there was a good selection of complimentary snacks and beverages too.

Mo
Review №38

It was an awesome expierence. They were friendly and super quick. The office was clean and had the best drink/snack options for those waiting. Results were quick. I was in and out in less than 30 minutes. Would definitely be back.

No
Review №39

I’ve been to this clinic twice and I will keep going back. They are friendly, professional and efficient. It’s easy to make an appointment online. Both times I’ve gone is to get a COVID test, and I was literally in and out of there in a matter of minutes! I highly recommend!!

Ry
Review №40

Quick, easy, and very understanding of any situation thrown at them. Scheduled an appointment, and I was seen almost immediately after sitting down in the waiting room. Clean, sanitized facility, Dr. Braswell is intelligent, knowledgeable, and is able to vibe with any age patient. The nurses who work beside him are wonderful and work very diligently, and with finesse.

Br
Review №41

Great first appointment experience. Short wait time, no excessive new patient forms, very convenient!

Ma
Review №42

Was able to walk in and get a covid test even though they had no appointments on the website. Got in and out in 10 minutes and got my results back quick. Very well run establishment

Da
Review №43

I LOVE this place! Diamond who is up at the front desk is literally the nicest woman ever. She is so friendly and warm and always has a smile on her face. And Slade is an absolutely fabulous provider. He takes his time, listens to what your concerns are and truly seems to care about your health and well being. If youre on the fence about seeing a doctor thats not like a traditional doctors office, give these guys a try. They will treat you in just as much of a personal way as a traditional family practice doctor and they are usually very easy to get in to see. A+++

Le
Review №44

Needed to get a rapid covid test done and this place was very quick and staff was super friendly. They also have a very nice waiting area filled with a variety of beverages and snacks, which I thought was pretty unique. I will be back if I ever need anything else done!

Au
Review №45

Website was easy to use. Got the appointment in 1 day. I was in and out in 5 minutes, and got my results before I made it home. They were very helpful in explanations, and setting up my follow-up appointment right there on the phone with me. Very much would reccomend.

Ke
Review №46

I do enjoy the environment here, theyre very relaxing and good at reducing your anxiety about coming to the doctor. The reception is professional and quick. The medical staff is extremely good at blood draws and shots, I feel nothing. And I feel very confident in the diagnosis and my interactions with the doctors. I definitely would suggest going here.

Hu
Review №47

I needed a rapid COVID test and found Total Care Primary Care had availability. I was able to use their online portal to book my appointment with ease. Upon walking in the staff was friendly and had a contactless check-in process. Their wait room had a wide selection of complementary drinks and snack which was a nice touch. The nurse came in and took a sample before sending me on my way. I was in and out in under 10 mins and received the result (thankfully negative) to my phone before I arrived home. All in all a great experiences.

Me
Review №48

Very easy check in process. My daughter and I went in for COVID testing before attending an event. Super fast, painless and results were texted within 15 minutes!

Wi
Review №49

They were very quick and efficient!Amazing service! I will definitely recommend going there!Oh! And they have free snacks and drinks!

Ja
Review №50

Very quick experience. Small but well kept. Got my results before I got home.

RE
Review №51

Went in to take my weekly Cov19 test. The saff was friendly and professional. I had forgotten my own mask and they had one available for me. I waited about 3 minutes and they called me to the back for the test. The test was less invasive than others I had taken. Quick and easy, just the way I like it

Ze
Review №52

Great medical office, wonderful and warm experience from start to finish. Nice Clinic, Good reception, professional workers, no time wasting. I appreciate all that!. Highly recommended.

pi
Review №53

Everyone is super friendly and helpful. Was in and out quickly. They have a very nice waiting room with snacks and drinks as well. Easy to make appt online.

Be
Review №54

Total Care is always a great experience for getting fast Covid tests. Natalia is always a pleasure to see & a true professional. Have & will continue to recommend Total Care to everyone!

Tr
Review №55

Got my COVID-19 testing done. Very quick and easy, no waiting. The staff was very helpful and friendly.

T
Review №56

It was Super easy to set up an appointment, the staff were extremely friendly, waited less than 5 minutes to see the Dr. The best part was that I did not have countless forms to fill out.

Ro
Review №57

I had an appointment today at your 2800 E Whitestone Blvd #123 Cedar Park, TX 78613 location, first off let me say, the ladies in there were very rude, their tone and faces were not welcoming at all. Second off, I called three times before my appointment so I would know what I needed to do because at most testing sites they come to your car to avoid contact, no one answered, I left a voicemail and I even texted the phone number that was available to text. No one gets back to me, I look it up and I thought I was in the wrong location, so I went to the one down the street, there they answered the phone immediately and told me to come inside, then they sent me back to the first location, where she said she notified them that I was on time and on my way, then when I got there they told me I had to wait over an hour to get my rapid test. So I waited in my HOT CAR, because they had no wait area, and it’s Texas and the heat index was 100°F, then when I finally walk in, I got a rude attitude from the lady and was told that a test that is free everywhere else was $200 since I didn’t have insurance. My experience was terrible and you may call me a Karen but no decent human being treats people like this especially in health care profession.

Ca
Review №58

My visit was great. The people were very nice and understanding. I highly recommend getting your COVID test here for quick and easy results.

No
Review №59

It was really easy to make an appointment, check-in was quick, and the staff were all very polite. Would recommend next time you need any medical care

Da
Review №60

Had a great experience at this location. Staff was kind and very attentive. Will definitely go back if needed. No paper forms, I filled out everything on my phone, so convenient! I received my test results at the exact time I was told. The wait time was very short and I was in and out. Definitely recommend this place to anyone and everyone!

Ed
Review №61

Found out dear friend who I saw on Sunday tested positive Wed and decided to get tested. Getting appointment at Total Mens PC was very easy. Arrived a few minutes early and was welcomed immediately. The staff helped with online registration and was ready for my test the moment registration was done. Test was fast and easy and was told would have results in 20 minutes. 20 min after leaving got text msg with the great news negative.Thanks to the team and their company for doing this important function so well.

Le
Review №62

My appointment was so easy and fast! The staff was professional and friendly! I would definitely use them again if needed!

Ce
Review №63

They were able to take me as a walk in new patient covid test an hour before close so I could I to work the next day 🙏🙏🙏 thank yall so much. The staff was friendly, the facility was very clean and welcoming

Ka
Review №64

I would highly recommend total primary care. They have Excellent service, prompt and attentive, nice staff and clean waiting area (with coffee and treats ;)

Mi
Review №65

Easy to make an appointment for Covid testing. I was in and out within 10 minutes and 20 minutes later I got my results by email.Clean facility with friendly workers

Ja
Review №66

They are quick, helpful and efficient. Scheduling is super easy and the staff is great.

Br
Review №67

I wanted to find a place that was easy to get into without calling around. Found them online, booked an appointment, when I arrived I was greeted and was seeing the physician within 5 minutes. I got to address my concerns in regards to my health and was given a list of lab tests to run, for my first time I was impressed with the efficient running of the facility.

Sa
Review №68

At 9:45am I booked a covid test online. At 10:20am I got tested & at 10:25am I got my results emailed and texted to me. Plus, it was free! And all in the same day! Best covid testing experience I’ve ever had. 10/10 recommend.

Da
Review №69

Polite and personable staff. I was seen early and my appointment was quick and painless. Highly recommended.

La
Review №70

Was able to schedule a rapid Covid test for the following day. Got in, got out, and got my test results in 20 minutes. Staff was nice. Good experience.

Tr
Review №71

Quick checkinFriendly staffAnswered all my questionsMy new primary

Gi
Review №72

I needed a rapid COVID test for a flight. Their website is very user friendly. I was able to make an appointment on-line for an hour later. And had my results in less than 15 minutes! The girls at the front desk were kind and helpful. And the nurse I saw was so sweet. The office was very clean. Highly recommended!

dk
Review №73

Super nice people. It is always a comfortable environment. They really know their stuff

Tr
Review №74

I had an appointment for a mens physical at Total Care Primary Care. I was instructed to fast all morning until my appointment and I was extremely surprised whenever Slade completely ignored my appointment for an annual wellness checkup and proceeded to ask me about my pharmacy and whether I would like an anti depressant or Xanax. Slade had the nerve to be rude to my pregnant partner whenever she wanted to ask questions, dismissing her and clearly exerting annoyed energy. I hope your physicians treat other patients with more courtesy and understanding than was offered to my partner and I. After 5 minutes of talking to Slade we decided he wouldnt be a good match for our needs and decided to leave the appointment, only to later find out we had been billed nearly $200 for a men’s physical. Will never be returning

Ja
Review №75

Great experience ! Very clean ! Very quick with less than a 5 minute wait. Staff was very professional. Also, a quick cup of coffee for the road.

sh
Review №76

My appointment for rapid Test was really quick and I don’t have to show anything as I filled everything online . They sent me couple of reminders . Results came in on my phone so I don’t have to wait in lobby . Great service

Ca
Review №77

I recommend and will return if needed. I was able to easily schedule the appointment for same day. I got right in/out. Text messages were sent to communicate results. Whats not to love? I became a fan when I saw the coffee bar stocked with Starbucks coffee and liquid creamers (also had soft drinks). Those little things mean the world! Thanks Total Care Primary Care for your dedication to customer service! :)

Ab
Review №78

Went to get a COVID test and was in and out very quickly. Results were texted to me within 15 minutes. Friendly staff and nice waiting area as well.

Ki
Review №79

Went in for Covid quick test. Fast, professional and friendly. Out in 10 minutes, results in 20.

Ca
Review №80

The entire experience from setting appointment to addressing my specific issue was so easy, quick, and convenient. Very friendly staff, no wait, easy billing/ insurance with no delays or questions you seem to get at the regular drs. offices. And you can go to any of the Total Men’s Primary care locations and see a different dr. from before and they all have your records and history. I had gone to the other Cedar Park location before but that location didn’t have an appointment time I wanted, but this location did, and they were all great here! Thank you for making it so easy and stress-free!

Ma
Review №81

So I hate going to the doctor. I know everyone does but I seriously avoid it at all possible. Like havent been to one in years... I wasnt feeling well and probably waited to long to go in but I read the reviews and took a chance. The office is very nice, clean and has nice little waiting room with snacks. I should have taken advantage of that :). The ladies at the front were super nice. The doctor was pretty nice too and I felt comfortable speaking about a not fun subject. Giving just 3 stars because not sure if this is a good place for women to go or if you need regular care. But if you need something checked out quickly this is a good place

Tr
Review №82

Staff was very clean and professional. I walked in and was out within 15 mins. Also, waiting room has snacks and refreshments on deck. Def recommend

Kr
Review №83

It was so clean. The staff was friendly. Would highly recommend.

Ja
Review №84

The Ladies Diamond & Natalia were great! I came in for a Covid test. I was amazed at how easy & quick the entire process was. I would recommend if you need a Covid test this provider is definitely where to get it done!!!

Tr
Review №85

Fast appointments and on time. That’s a first. In and out took me maybe 15-20 minutes.

sa
Review №86

I received my covid test super quick and they have friendly staff!

Sc
Review №87

Went in for a covid test and was in and out the door in ten minutes. Super knowledgeable and friendly staff.

Mi
Review №88

We were in & out in about 10 minutes for our Covid tests today. After another 15 minutes, we received a link with our results via text. I have had SO many Covid tests (all negative so far - knock on wood!) & this was been by far the most convenient & pleasant experience yet. If I’m just looking for a Covid test, this will be my first choice.

Ap
Review №89

The staff is always super friendly! You never have to wait long to see the doctor.

ma
Review №90

Great people, good at their jobs and personable. In on time and preregistration works great.

Bl
Review №91

This is a great place for your medical needs. They were nice and the process was quick and easy!

Ma
Review №92

Love Total Care! Amazing team of medical professionals who will work with you on treatment and schedules. Rare to find this kind of customer service in healthcare.Highly recommend!!

Gr
Review №93

Efficient! Thorough! Courteous!My preferred provider!

Pe
Review №94

Ive visited Total Care a couple of times for annual physicals. Both times they were exactly on schedule and communicated well via text message leading up to the appointment. And they have an easy portal to have any test results communicated back to you in an efficient manner.The staff are super friendly and professional, and the facilities are really clean and modern. I appreciate that I dont have to sit there and wait in the exam room wondering where everyone is - they just get started right away! Highly recommend this place.

Ma
Review №95

Making an appointment was easy, I got in and out quickly and on time. Overall a great experience!

Va
Review №96

Each appointment I have had has been outstanding. Slade Braswell and staff have excellent tableside manners and are always positive and upbeat. I never feel unwelcomed or as if I am being pushed out. Slade is very professional and knowledgeable, taking time to answer any questions and concerns. The office is clean, well-lit, and organized. I highly recommend this facility!

Ma
Review №97

The Whitestone location by HEB is great! (I haven’t been to any others) I had to go in for a covid test. They told me I would need to come back in later on in the day for the test since they were all booked up. But while I was filling out the super easy 5 minute online paperwork, someone else was a no-show for their appointment. The ladies up front allowed me to take that persons spot. The test was super fast and easy. They were very efficient. 20 minutes later I got my negative test results back. The 2 girls upfront were friendly and helpful which I feel like is a rare thing these days.

Br
Review №98

In and out quick, appointment was easy to make. Met with doctor on time. Would recommend to others.

Da
Review №99

Went in for simple lab and everything was simple and professional. Nice staff, nice facilities, and no wait time.

Je
Review №100

Check-in was quick and easy. Staff was friendly. I waited a short time in the waiting room that was equipped with a TV, snacks and beverages. Medical personnel were efficient, considerate and called to follow up after my visit. I recommend this facility.

Information
14 Photos
100 Comments
4.9 Rating
  • Address:2800 E Whitestone Blvd Suite 123, Cedar Park, TX 78613, United States
  • Site:http://total.healthcare/
  • Phone:+1 512-488-5314
Categories
  • Doctor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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