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Altitude Eye Care at Castle Rock
6380 Promenade Pkwy #100, Castle Rock, CO 80108, United States
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Ch
Review №1

I’ve been seeing Dr Chad for almost 15 years because he listens, explains things very well, and his prescriptions have always been spot-on. I always feel like he’s entirely focused on me when I’m in the exam room, and the visits never seem rushed. I’m also confident that he’s up on the newest technology so he can provide the best care possible. His office staff is always friendly, efficient, and professional, no matter which office I’ve visited. Highly recommend.

Al
Review №2

Friendly staff, super prompt. Dr Goetz and the team were so kind to my 7 year old and helped him feel included in my exam. It’s the little things. Highly recommended!! Great experience and super knowledgeable optometrist!

Da
Review №3

Dr Chad is thorough and compassionate. I have had many other providers over my 70 yrs and he is by far the best!

To
Review №4

Fantastic practice! Doc and Doc Nicholson are the best! Great communication with thorough explanation of data. The staff collecting the diagnostic component are always professional and do a wonderful job. I trust their ability to facilitate testing to provide the doctors the necessary information to assess, diagnose and treat. I have visited the Southlands and Castle Rock locations and have been very happy with the service and care.

Er
Review №5

I highly recommend altitude eye care in castle rock. Dr Goetz was awesome!!! He worked with me and made it possible for me to be able to wear contacts. My vision is so much better with it than glasses. He also worked with my daughter who is 6 yrs old. He was very patient and very knowledgeable. He made my daughter comfortable and made the visit fun.

Na
Review №6

Dr. Nicholson and the other vision members were inviting, professional, and efficient. My son and I made scheduled appointments and were taken care of in a timely fashion. My son needed glasses for the first time and the two young ladies helped him with picking out glasses with blue light lenses and lense fittings. My son was very pleased and told me that he can’t wait to pick his glasses.Dr. Nicholson has a great personality and tells you exactly what’s going on with your eyes. He also shares his eye experiences too which is helpful in understanding more about our eye health.Thank you Dr. Nicholson and other Altitude team members for your eye care services!

Re
Review №7

Dr. Chad Nicholson is wonderful! His many years of experience allows him to guide you efficiently and expertly through the eye exam and give you the advice to see clearly! He truly cares about his clients and takes the time to know you. Knowing his advice to have cataract surgery would mean no more appointments withhim he still took the time to guide me through the process of choosing the right lens for surgery and even reaching out to the surgeon! Make your appointment now!

J
Review №8

Everyone at the front desk and the technicians were super friendly and professional. And, as always, Dr. Chad Nicholson is just GREAT!

Lo
Review №9

The staff at Altitude Eye Care were great! The office staff were helpful and kind. Dr Goetz was exceptionally good. He was thorough, asked questions and showed legitimate concern regarding my care. His caring demeanor was comforting when I addressed some concerns regarding my eyes. I’m very grateful I found this office and look forward to future appointments.

An
Review №10

I have been a patient with Altitude eye care for about 2 years now. They always do a great job. Dr. Josh is very thorough and explains things in a way that is understandable. All the equipment at this location is new and very high tech. I will recommend anyone and everyone to come and get their eyes checked with them!

Ri
Review №11

Great experience, Friendly staff, state of the art equipment. Dr Chad is very personable , explaining clearly what is being done and why. It is a great place to go for any eye concerns. Would highly recommend.

Na
Review №12

The doctor at this office was so kind. I needed a slight adjustment in my glasses prescription and I happened to walk in at the right time, he took care of it on the spot.

Lo
Review №13

I very much appreciate the service I received at Altitude Eye Care at Castle Rock! It took several different attempts to find a brand and power of contacts to address my fluctuating vision during the day (due to RK many years ago.) They have been patient and helpful and I am very pleased with the result! Many thanks!

Al
Review №14

Friendly staff, clean environment. Appreciated the fact staff all wore face masks.Exam was quick, expert and thorough. The doctor answered all my questions. Fitted me with a pair of contacts until mine come in which immediately improved my vision.

Le
Review №15

My experience at Altitude Eye was fantastic. The doctor listened to my concerns. I was provided a sheet about the prices for contacts. I was not aware how inexpensive they were getting them through Altitude. I had to verify the price three times to be sure I was reading it right.

Ti
Review №16

This was a fantastic experience form start to finish! Dr Goetz was so thorough and helpful during the exam for our son. He made him feel so at ease and he nothing to be nervous about! They even had the glasses made in less than an hour! Thanks for such great service and care!!!

ke
Review №17

Everyone was friendly and there was no wait time. My exam was smooth quick and easy. Everyone made sure answer any and all of my questions. 👍

Sk
Review №18

Great experience at Altitude Eye Care. Everyone was friendly and helpful. The receptionist informed me what my share of the bill would be up front, and there were no surprises.The tech did not need to dilate my eyes due to their new machinery, which was really nice.I have had significant vision issues since birth, which presents a challenge to any eye doctor. The Altitude optometrist, Dr. Goetz, was able to identify a prescription that improved my vision significantly. And he did so without increasing the strength of the prescription but rather with a more precise astigmatism measurement. He explained everything really well and gave me 2 sensitivities of RX— one with 0.25 differences (the standard) and one with more precise measurements down to 0.01, which was better than any RX I’ve ever had. He shared the photos of my eyes, which most doctors do not do, and explained what he was looking for in the images. He was honest with me that I am not a good candidate for contacts.The frame sales woman was great, too. They have 1,400 frames and a special lower cost area, which is nice.Most highly recommend Altitude Eye Care!

Mi
Review №19

I was very satisfied with the exam and discussion with the doctor, thank you!!

Je
Review №20

The Doctors and staff of Altitude Eye Care are the best I have found. As a patient with Glaucoma, I do not take my eye care and health lightly. Not only do they provide services that are second to none, but I’m doing so they provide a level of comfort and confidence that you cannot pay for. Thanks!

Ca
Review №21

Ive been a patient of Dr. Chads for 10 years. Hes always taken great care of me and my family. On the occasion Ive seen another doctor at Altitude, theyve been excellent as well. Highly recommend!

Da
Review №22

Great service. On time appt

Ch
Review №23

Dr. Nicholson and the entire staff are knowledgeable and professional. I have been seeing Dr. Nicholson for 14 years and would never go anywhere else. I completely trust him and his staff to take care of me and my three children.

re
Review №24

The staff was very friendly and professional and I was seen without delay. The latest technology was used to perform a thorough eye and vision exam. The results were clearly explained and questions were answered. Highly satisfied.

Ki
Review №25

Always a pleasure to take the short, beautiful drive to Castle Rock to visit Altitude Eye Care. The staff is so friendly and the Doctors really know their stuff. Plus it’s near Colorado’s best outlet mall. Highly recommend them.

Te
Review №26

I cannot say enough good things about my appointment. I feel like my prescription is more on point than my last doctor and they made getting my glasses and contacts so easy.

Je
Review №27

What a great new option for Optometrist. Very helpful staff & Dr. Chad is really good. All the equipment is new, state of the art stuff.Way better than the old lens flipping “this or this”.Lens Crafters is in same location with great selection

Da
Review №28

Great experience with the latest technology and Doctors who care. I will not go anywhere else due to advanced technology used to prescribe EXACTLY what is needed and the use of preventive technology to mitigate risk as we get older. Entire family appreciates Dr. Nicholson and Dr. Goetz and look forward to our exams- thorough and caring- what a concept.

Je
Review №29

Great staff, very helpful. Got the whole family done here. Would recommend Altitude Eye Care

Ro
Review №30

Dr Chad was exceptional. I learned more about my eyes from him in one visit than all of the visits combined with my Cataract Surgery Doctor. Thank you Dr Chad!

Jo
Review №31

Been a customer for a really long time but first visit to the Castle Rock office. Great experience! The doctor took his time and listened to all of my concerns and came up with a game plan I was happy with to get my prescription just right!!

Ji
Review №32

In and out with great visit. Highly suggest seeing Dr. Chad Nicholson. He’s very thorough and attentive to your concerns or questions.

Al
Review №33

Chad made me feel very comfortable and he was super kind the entire time. He also got something out of my eye that had been bothering me for days!

Ch
Review №34

I really liked all the staff. They were helpful and very efficient.

Wi
Review №35

Everyone was very helpful and I was in and out quickly for my eye appointment. I had to reschedule for an earlier appointment and the process was simple and easy. They even scheduled my next annual checkup after I was done. The only problem I had was with the network reception; there was none. It made getting my digital insurance cards a little difficult, but it should be an easy fix to set up a small guest network on top of their staff one.

Jo
Review №36

The best experience I have ever had, thank you, everyone was extremely knowledgeable and new exactly what I wanted to know, explained it so I could understand. A great experience Joann

Je
Review №37

All the staff were super friendly and accommodating since I was a little late and had my 2 year old with me. I had issues with previous contacts and the ones the Dr had me try are amazing! So happy I can wear them daily without issues. Highly recommend Altitude Eye Care!

Ri
Review №38

Great experience, pleasant and very helpful in finding my next pair of glasses.

Vi
Review №39

This was the first time having an eye exam at Altitude Eye Care in Castle Rock. The entire star deer very professional but yet very personable and friendly.Dr. Josh was great. I felt that I had one of the best eye exams I ever have. I would recommend Altitude Eye Care to everyone

Ti
Review №40

Was able to get a same day appointment which was great, no problems with any of the exams and at the end i found out i got tested with some of the newest technology around right now so i ended up with two prescriptions because the machine uses different numbers then previously used for prescriptions. He also showed me pictures of what he saw when looking in my eye which Ive never got to see. All around a good experience.

Wi
Review №41

The optometrist was very personal and informative about all to do with my eye test and prescription. In addition they possess the very latest in equipment for evaluating your prescription precisely. No other Lens LensCrafters has this..

Di
Review №42

Excellent exam and state of the art equipment! I highly recommend!

Al
Review №43

Dr. Goetz was very professional and always answered my questions in a friendly manner. The assistants were also friendly and helpful. Will definitely come back here next year.

Jo
Review №44

I was able to schedule an appointment with Dr. Goetz only a few days out. I walked right in and waited only a few minutes before being seen. He was very down to earth and professional. After the appointment I was able to shop for some new frames and there was a very good selection in all different price ranges. Will definitely make this my go to for glasses and exams in the future.

Pe
Review №45

Great people. Super nice and very good at what they do!

Ro
Review №46

Great experience with a wonderful eye doc and friendly staff. Exceptional experience. That is rare these days, that you have a business that goes so far above and beyond to surpass the customers expectations. I look forward to many years with this office. Did not feel rushed or undervalued during my visit. Doctor took a great amount of time trying to complete my evaluation and come up with a workable solution. Truly outstanding experience.

Sa
Review №47

Always professional, and can always get me in for an appointment on short notice!

Ca
Review №48

The doctor was the best optometrist that I have ever been to. He did a very thorough examination and explained all of his findings with me in a way that was easy to understand. He had some great advice for reducing dry eyes which did not include eye drops. He and his staff were very friendly. I will be recommending his office to family and friends.

Ch
Review №49

I really like Altitude Eye Care at Castle Rock. Staff are very friendly and experienced. Dr. Goetz answered my questions very well. It’s a great place!

Ha
Review №50

Dr Chad is exceptional. Communicative. Knowledgeable. Professional.

Je
Review №51

Dr. Josh was great. This was my first time here and he explained things to me that I had no idea about and the reasons my eyesight was changing. He was thorough and answered all my questions and concerns. I will definitely be back to see the Dr. Josh. His staff was courteous and quick.

Ni
Review №52

Outstanding service and expertise! Staff here are so friendly, efficient, professional and knowledgeable. I felt like I was in great hands with the Doctor and they had high-tech devices to ensure you get the best and most accurate exam/prescription. Highly recommended!

Tr
Review №53

Quickly saw me over memorial day weekend. Very helpful and polite, with a great office. The doctor was very nice and informative.

Iv
Review №54

Paisley was a great guide in helping me make the right choices from the technical aspects to the right look and feel of my frames.Impressed with the level of service, knowledge and care provided by this team!

St
Review №55

I had a great appointment with Dr Goetz. He was knowledgeable and knew exactly what was going on with my eyes. I would highly recommend him to anyone. I’ve seen Dr Chad before, and he is great as well! 5 stars!

Ly
Review №56

Awesome optometrist and staff! State of the art equipment and a more exact I prescription then anywhere else I have been! Very happy to have found this convenient location!

Je
Review №57

The docs and staff here are great! I was in search of a new eye doctor closer to home when I discovered that these are the docs from the office I used to visit near Park Meadows. Great experience here and they have some new technology not available at other locations!! They were patient with me and worked with me to get the prescription just right!

Su
Review №58

Excellent customer service and knowledgeable staff. A pleasure getting my eye exam at this office.

Mi
Review №59

Great care! Very personal and professional

Ha
Review №60

Dr. Chad Nicholson was so friendly and took the time to get to know me as a new patient. Their front desk staff was very friendly and knowledgeable. Definitely recommend.

Mi
Review №61

You are indeed the best of the best. I will remain loyal forever because of your wonderful service and amazing skill set

Ca
Review №62

My appointment was with Dr. Chad Nicholson who was very informative, patient, and explained everything he was doing. He took his time during the procedures and made me feel very comfortable. Everyone in the office was super nice also. A great experience. Thank you!!

Ke
Review №63

Dr. Goetz was fantastic! He thoroughly explained everything to me. The technology they use allows for a lot more accurate of a prescription, I highly recommend Altitude Eye Care!I’ve had multiple visits now and each one have been outstanding! My first time using contacts and Dr. Goetz taught me all the tips and tricks for putting them in and removing them.

Ke
Review №64

Dr. Goetz and staff are very professional and truly care about their patience. They ask and answer any concerns you may have and make you feel very comfortable.

Te
Review №65

Excellent service. Wide selection of frames. Excellent eye exam. I would recommend it highly to any of my friends or family members!!!

Ma
Review №66

Really appreciated their friendly-ness. I was well taken care of and look forward to going back to this location

Ju
Review №67

I drive from Aurora to go to Altitude Eye Care, they are very professional and detailed through out the whole appointment process. Definitely recommend!

R
Review №68

Love LensCrafters! From their selection of frames to everyone who works there, and especially the optometrists.

gl
Review №69

Waited longer than expected but the staff was nice and the Dr. was very informative and friendly. Will definitely go back

Jo
Review №70

The staff at Altitude Eye Care is prompt, courteous, knowledgeable, and very personable.I highly recommend this business for your eye Care needs. A+

Ma
Review №71

Everyone was very helpful, kind and knowledgeable. It’s a pleasure to visit this practice!

Me
Review №72

Love this place! I’ve been to both Dr. Chad and Dr. Josh and had great experiences. I’ll be back for sure.

El
Review №73

Made appointment online. Doctor and staff were friendly, knowledgeable, and helpful. I would absolutely recommend.

Jo
Review №74

Took the time and effort to get the fit and adjustments just right for my contact lenses, would highly recommend!

Ja
Review №75

Great service! Always top notch care from Dr. Nicholson and his crew at all 3 of their locations.

Sh
Review №76

Quick, easy scheduling, and a knowledgeable doctor.

he
Review №77

The most knowledgeable eye care I have found. Staff friendly and helpful.

Ir
Review №78

Dr Joshua Goetz is professional, friendly and knowledgeable. The staff is welcoming and helpful. Will definitely be going back!

Do
Review №79

Fantastic Optometrist& Staff very friendly.LensCrafters great staff , Knowledgeable and friendly

Da
Review №80

Dr. Chad really made this an enjoyable experience. I have jumped from practice to practice for years, never being able to find a doctor that worked for me until I found Altitude. I wish I had found Dr. Chad sooner to save me years of frustration. I would highly recommend giving them a chance!

To
Review №81

Great staff and Great service!!! Wonderful new equipment. Very happy!

Pe
Review №82

Such a great experience! I needed my yearly exam and was so excited that they recently opened up. Making an appointment was super easy and the staff and Doctors are so nice! They have weekend appointments available which is great because I work. And I loved that I could pop up front to lenscrafters to get my glasses right in the same store! Thank you

li
Review №83

I have been seeing the doctors at Altitude Eye Care for several years. The doctors and their associates are so kind, patient and knowledgeable. Their offices within LensCrafters have very up to date and highly sophisticated equipment. I highly recommend Altitude Eye Care. They have an office at both Southlands and Park Meadows Mall as well as one in Castle Rock.

Jo
Review №84

Very timely and all personnel are friendly and helpful.

Sc
Review №85

Altitude Eye Care is amazing!! The staff is very friendly, helpful, and thorough. I was really impressed with their equipment as well.

Al
Review №86

Dr. Goetz is absolutely incredible. He is patient and listens to the problems that you bring. I had been reluctant to changing brands due to preferences I had, but Dr. Goetz understood and walked me through multiple types and strengths. Highly recommend!

Br
Review №87

Quick service, accurate exam, through explanation and great result!

Je
Review №88

Doctor was efficient & well versed! Completely recommend this place for a thorough eye exam!

Ma
Review №89

Staff was friendly and welcoming. Jessie was professional and knowledgeable. She made the experience fun!

Hi
Review №90

Had a fantastic experience the doctor was very open about everything and was very willing to go in to great detail on any questions! Would highly recommend

Ta
Review №91

Phenomenal interaction and conversation with the Dr. Process was easy and seamless! All the folks who waited on us were super nice and accommodating.

La
Review №92

Fantastic doc, wonderful assistants, amazing frame choices - highly professional, people oriented, excellent communication and very clean! You will love it! I did.💕💕💕

Ju
Review №93

Dr. Chad is amazing! He is so knowledgeable and thorough with his exam! His staff is wonderful! I highly recommend!

Ja
Review №94

Dr Goetz is a great eye Dr., they got me in very quickly and his staff are very friendly and professional, went back after a few weeks after getting my glasses to inquire about wearing contacts, I walked in, without an appointment and they were able to see me within 15 minutes. The young ladies whom have helped me choose my glasses were very patient and helpful., been going to lens crafter at park meadows mall for few years now, and they have expanded to castle rock, which is even more convenient since I work down the street from there new location! Thank you all, Dr Goetz and his staff!!!

Az
Review №95

This was my 1st visit to this location and I will be back! I saw Dr Goetz - he was very thorough, explained things in detail and recommended a Bruder eye mask for my dry/itchy eyes. Everyone was very nice!!

Ka
Review №96

Very professional, knowledgeable and informative. Dr Joshua Goetz was great and I’ll definitely see him again.

Je
Review №97

I had a great experience at Altitude Eye Care. The office staff was kind and thorough. Dr. Goetz was great, taking his time to explain every procedure while doing it, and helped fit me for new contacts that work better for me. I would highly recommend this practice to any of my friends and family!

Mo
Review №98

Staff was very friendly, quick scheduling, thorough examination with advanced equipment, and great selection of glasses.

Ch
Review №99

Dr. Chad and his staff do a great job.Thank you.

La
Review №100

Very friendly and informative staff. Great selection of frames too.

Information
3 Photos
100 Comments
5 Rating
  • Address:6380 Promenade Pkwy #100, Castle Rock, CO 80108, United States
  • Site:https://local.lenscrafters.com/eyedoctors/co/castle-rock/6380-promenade-pkwy-100.html?cid=yext_odLCODE514-110000594&y_source=1_MTgxMTc1MDYtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 720-475-9991
Categories
  • Eye care center
  • Optometrist
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:Closed
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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