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Castle Valley Dental
610 Fifth St, Castle Rock, CO 80104, United States
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Jo
Review №1

This place is a joke!!!! I went in for a routine cleaning last year (mind you I went to a previous dentist living in Australia and they didn’t say I needed any of the upcoming work) and they came back to claim I needed about 6 different procedures completed. Per their suggestions, I then had these procedures completed with the most recent back in March as a filling that needed to be “replaced”. Mind you, for me the tooth they replaced the filling on didnt have pain or wasnt an issue, I just had them do the work per their expertise. I now, 7 months later am having excruciating pain in that tooth and called to get it checked out. They now want to charge me again to see the doctor to get this tooth looked at telling me it’s been 7 months. So you’re telling me work shouldn’t last more than 7 months???? WHAT??? To say Im furious is an understatement and if I could deter 1 person from going to this con-artist I hope I save you the pain!!!

Li
Review №2

Delighted 2 see everyone again at Castle Valley Dental.Very happy with Audrey. Great cleaning and respected her wisdom as 2 my issues concerning my procedures with my teeth.Would highly recommend.

An
Review №3

These brothers are wonderful. No one enjoys going to the dentist, however, you will not regret this visit. Great Drs and great staff.

Sh
Review №4

Love coming here!! Everyone is so genuine and honest with the work that needs to be done, and they always do a great job!! Love coming here and love the people!! Highly recommend to all!!!

Ta
Review №5

Very kind, fast working yet gentle, helpful with personal questions, good atmosphere

Re
Review №6

Front staff and hygenists are AMAZING!! Hubby had a great first appointment with them too. He had some issues going forward with the dentist about his crown replacement.

Ba
Review №7

We love this dentist, they are friendly and make you feel like family. Theyve been incredibly patient with me throughout a rough recovery from a root canal and have come in to see me even on their day off. From the front staff (Devon at the front desk is a doll) to the hygienists to both dentists, they really are top notch 👌 best dentist in Castle Rock!

Re
Review №8

Great staff - keeps you well informed throughout. I dont feel like a number here; I am always greeted by name. Everyone is sincere and enthusiastic, which helps me feel welcomed and comfortable. I can honestly say this is the best office Ive gone to for dental help and I dont plan on switching. Highly recommend!

No
Review №9

Very professional in clear on what they charge for anything they need to do

CH
Review №10

I love this dentist office! All the staff is amazing! They are always kind, transparent with what they are doing / seeing and thoughtful with recommendations. I had some major dental work done by them over the past two years and I have been nothing but happy with their work and service! Thank you!

Tr
Review №11

These people are The best! Genuinely professional, nice, thoughtful, and go out of their way to accommodate us. We moved an hour away with my teenage son still in braces, and sorry to say circumstances would come up which caused us to be late for our appointments 8/10 times. They’ve always taken care of him. Any other office would have felt the stress of his tardiness and rescheduled us.

Su
Review №12

From Larry Shannon. Everyone I came in contact with were so friendly and accommodating. The receptionist helped me fill out my forms, the other lady contacted my insurance and got it squared away...with no payment and she found our new ID # and printed a copy that tells us about pricing for other procedures. The hygienist did an excellent job and even got tartar off a back tooth that my last dentist didnt. Both Dentists came in and welcomed me and went over my x-rays. Love this place and the professionals that work there.

Du
Review №13

I have enjoyed my experience at Castle Valley Dental. The staff is always so polite, and they truly respect their patience. I am the type of person that doesnt buy in to all of the cosmetic improvements that some dentists push. Here, at Castle Valley, they dont push you in to things like that. They offer it, but they dont push it on you like others do. I am happy to be a patient of theres for the last few years now.

Ch
Review №14

Everyone was very friendly, introduced themselves and told me their job/position in the office. Molly gave me a good cleaning. I totally pleased with everything in the office. Everyone took time with me and it was appreciated. I’m almost looking forward to next visit😉😉

Ka
Review №15

I was having discomfort with a tooth and didn’t have a dentist in town. They were able to get me in that day and was one of the best experiences I’ve had at a dentist office. The staff were so friendly and personable. After just one visit, you could tell they are passionate and truly care about their patients.

Li
Review №16

My first visit and I was very pleased. Honesty and thorough. My hygienist Alicia was super lovely.

Em
Review №17

Love the experience. Most of all I love the difference I see in my teeth as I get the care of my braces taken care of every 30 days. I have no complaints at all. They never over book and I never wait more than about 10 min - 15min before I am attended to.

Co
Review №18

We just brought our 3yr old down for a first dental appointment. This was more of an orientation than an actual cleaning. The staff went out of their way to make everything comfortable and fun so the next real appointments are less of a shock. It was very much appreciated.

ad
Review №19

Their Dentist come on! Theyll change your mind. This office from the way they greet you when you check in, until the time you check out are AMAZING in service. Super clean office, friendly staff that get to know you, and pain FREE treatments! Yes Castle Rock Dental is that good!

Je
Review №20

CONFESSION: I havent (or I guess I should say hadnt!) been to the dentist in 6 years! I finally went because I have good insurance, and this place was great! My teeth are still perfect (never had a cavity!), so I cant speak to any major dental work, but for a good routine cleaning I found this office to be friendly, immaculately clean, and professional. Dr. Jamin Hauser was very personable and answered all of my questions. I deducted a star for two reasons: first, because their text reminder came only 1 hour before my appointment and I think it would be most helpful if it came 24 hours before, and second there was a lot of pressure to make my next appointment and warnings that I wouldnt be able to get in if I didnt do this before leaving. I dont know why that would be?! Im sure they do this because of people like me who are bad about getting their teeth cleaned in general, but I really didnt like it.

Sa
Review №21

Every person that I encountered in the office was kind and professional. They explained everything to my understanding. Totally stress free environment. Great experience!

Ca
Review №22

Felt welcoming. Entire staff was very personable and seem to be genuinely interested and getting to know me and answered all my questions. The office felt warm and inviting.

Gr
Review №23

This is by far the best dental office I have been to. They were fantastic from the initial greeting to the x-rays, to the cleaning and the check up by Dr. Houser. Talk about a team that knows their way around the inside of a mouth. I was informed that I needed to wear a night guard to reduce my grinding and viola I am now wearing a night guard when I sleep. Definitely recommend over anyone in the area, hands down best dental experience!!!

Sa
Review №24

The staff from the front end ladies to thr back staff everyone makes me feel part of the familyGreat service quick appointmentsBeyond 5 stars !!!

To
Review №25

They always do a great work. And they always see me at the right time, never have to wait once I am there. Very professional and personal! Thanks!

S
Review №26

Not professional. I would love to be able to rate this Dentist highly as the office staff is occasionally friendly, however I have had so many problems with this dentist office that I felt it necessary to alert other people. In the couple of years (off and on) I have seen them they have had more hygienists than I can count. Their staff has the highest turn over Ive ever seen in a medical office. The front desk staff is always different and each time I go in (twice a year) I have to completely update and fill out paper work all over again. So frustrating. They are not good at keeping records. Three out of the four times I have been in recently they havent had me in the appointment book and I was sent home; I wrote it down each time when I was in the office so I know I had scheduled the appointment. Last month I called to schedule an appointment and they never called me back and then called a week later and said I had missed an appointment that day. This could have been avoided with a phone call back to me. The disorganization in the office is beyond believable. The dentist does adequate work but Im not convinced it is worth the hassle. At one point I had work done with a new dentist simply because the rates at this office were so high. My new dentists office is so much more efficient and the atmosphere is much nicer there. I have only continued with this office because I am on a special program that I prepaid for, and I want to utilize it. Once its over, I am permanently changing.

Em
Review №27

The best orthodontists!! Great work! All staff is kind and patient. If you are fearful like I was in the beginning to get your teeth healthy, you would really like Castle Valley Dental...Gentle! Gentle! Gentle! That matters!!Emalda

Ka
Review №28

I grew up with an amazing dentist; however, when I moved away from my hometown I struggled to find another dentist who equals what I had. For many years I went to many dentists until I found Dr. Houser and his team at Castle Valley Dental. They have always been honest, kind & amazing, the same thing I grew up with. I have once again found a wonderful dentist who I know has my best interest at heart.

J
Review №29

I appreciate the 7am appointment time. I’ve gotten right in and out by 8am every appointment. Everyone is friendly and efficient, and they don’t push up sells you don’t need.

Vi
Review №30

This office is the best! The staff and the dentists are very friendly and extremely professional. They always give information on the latest advances in dentistry without always trying to sell you something! As long as they are in Castle Rock (and I have teeth!) I will be a loyal patient!

Br
Review №31

Great service, very friendly staff! Thanks for a great visit!

Ba
Review №32

Lost my business because they charged me $50.00 for my son missing an appointment he didnt know about. When I called, they didnt make it right then sent my son a collection notice. Plenty of compassionate dentists around dedicated to customer service, Ill find one of them.

Je
Review №33

I am a newer client of CVD. Two days ago Dr. Jamin Houser put on a temp crown to replace an old broken one. I am a veterinarian, and tonight during a very intimate and crucial moment with a patient my entire tooth dislodged from my mouth. Initially I was very upset, and assumed that Dr. Jamin had done too much prep work and caused the fracture. I will do what most reviewers do not do and admit that I was less than kind and understanding to his on call assistant, Emily, who was the consummate professional through each of our after hours calls. I was also completely wrong. I would not have been as nice to me as Emily was. Dr. Jamin met me after hours at 10pm. He did an absolutely amazing job fixing the tooth that broke, through no fault of his own, but was probably the original crown prep or just years of neglect. Regardless of the cause, he came up with a late night solution that was better than the original...and I am forever grateful. I didn’t deserve the gold star treatment that I received, but they gave it anyway. This is a family owned practice, not a big corporate conglomerate - and I am happy to support them. This is our family dentist for life. Absolutely the best quality medicine and the most wonderful people I’ve ever encountered. I’m honored to remain a patient of theirs, though I may not deserve it. Thank you to everyone at CVD!

Gs
Review №34

I was a walk-in due to a very painful toothache. I came in and was greeted with a very caring and attentive staff. I was seen within the hour. Very nice clean office and overall I had a great experience.

Ta
Review №35

Castle Valley Dental is fantastic. We have been patients there for 12 years. We love the staff and the Dentists. They are so caring and compassionate.

K
Review №36

Been going to Castle Valley Dental for close to 4 years... all of the staff is so great. They are friendly and thorough but dont ever push unnecessary add on the way some other dental clinics do.

Er
Review №37

Great crew! Love the experience (even if it is the dentist). Would totally recommend.

Ur
Review №38

My famy and I have been with Castle Valley Dental for more than 8 years. The entire staff epitomizes professionalism and consistently provides world class care. I strongly recommend Castle Valley Dental to everyone. Check them out.

He
Review №39

Loved this place so much I decided I wanted to work here!! Team is friendly and professional. Doctors are great! Dental practice with integrity.

Sc
Review №40

Replaced a crown. They were great

Ja
Review №41

First off, there are quite a few dental offices in and around Castle Rock- can be an overwhelming search. Nonetheless, Im glad we picked Castle Valley for our family. Its right in downtown, in a small plaza. It can be sometimes hard to find just off the road, but luckily the speed limit is slow enough (35mph) to figure it out without disrupting traffic.Dont let the exterior fool you. Their office/waiting are is very cozy; reception staff is very kind and efficient. They have colorful lounge type chairs for patients. There is a wide screen HDTV there too for little ones to watch animations.The patient rooms are semi-private - as with all dentists. The space is very well maintained and clean. They have state of the art radiography technology and also clear camera equipment for close-up dental pics for patients to see. When laying flat for procedures, you can view the Flatscreen TVs running documentaries from Netflix- which is a good distraction.Now the staff- Hygienist/assistants and Drs themselves are very kind and informative. I was impressed with their professionalism and efficiency.I would definitely recommend them to anyone new to the area or thinking about switching dentists.

Ho
Review №42

Relatively new to the Denver area, I hadnt found a dentist that I was overly impressed with until now. I broke my front crown and needed a temp urgently! Jamin and the team at Castle Valley Dental did a phenomenal job of getting me in right away, building a great temporary crown on the spot, and now a new beautiful permanent front tooth. It looks and feels great. I highly recommend their dental services and appreciate their professionalism. Thank you!!!

Tr
Review №43

Great Office, Great people! I had my first crown ever there and it went great! Perfect :)

Na
Review №44

Weve been customers for almost 10 years and always have a great experience. Thank you to the front desk staff, Dr. Houser, and our wonderful hygienist who Im going to miss so much, Courtney!

Fr
Review №45

Everyone was so nice, made me feel so welcome! Dr. Jamin Houser spoke to me like a friend and not a patient. Seems like he’s about the patient not the bottom dollar! Easy to get an appointment too 😊

Pa
Review №46

Great experience every time! The staff is always the nicest possible and they do excellent work.

Ja
Review №47

You make visiting the dentist a pleasant experience. Excellent service, friendly people and no long waiting.

Na
Review №48

I love Castle Valley Dental! The entire staff is incredibly friendly, caring, and excellent at what they do. Castle Rock is losing the small town feel, but I think that feeling is still alive at CVD. If youre looking for a dental office to call your own, look no further than Castle Valley Dental!

To
Review №49

I most of the staff there and the dentists are very cordial and they provide good service. However, when it comes to emergencies needs theyve fallen flat. In the past year weve had 4 occasions where we needed urgent attention to address issues with veneers, crowns and a crown that was damaged by the dentist. In each and every case it has take 5 or more days for us to be seen. In two of the cases we had to endure pain and a crown so jagged I had to stuff cotton balls in my mouth for 4 days to prevent it from cutting my tongue.Today, a Thursday morning, is the last straw. My wife needed attention for a veneer on her front tooth and none of the dentists are in, rather theyre practicing in another office in Colorado Springs. Next chance to be seen is in 5 days.They also cannot or will not recommend any other dentist in Castle Rock for urgent care.I sorry, but this group just isnt capable of providing the level of service that my family needs.

S.
Review №50

They run on time with appointments and we have had great experiences with Alison and Courtney. My daughter actually cheers when I tell her she has a dentist appointment 😂

Sh
Review №51

Great. Great. Prompt and very detailedWould recommend to all

Cr
Review №52

Always a pleasure to see the Houser brothers. I live in Thornton but its worth the drive for the excellent Dental care I receive.

Ly
Review №53

Exceptional dental care, great communication discussing options, and explaining procedures. We really enjoy our visits; my children love the dentist and ask for visits to see the staff!

De
Review №54

There was a substitute, nice guy, but only 20 minutes was spent in actual cleaning for a one hour appointment.

la
Review №55

Very professional staff with modern amenities and dental practices. They do a great job assessing your dental needs and priorizting the work needs to get done. Just had a crown replaced $300appx and everything went very well. They offer 7% off your bill if you pay in advance, which I did. After everything was done I received bill for $15 in the mail. I feel a little nickel and dimed on that move. Was hoping they would be true to the cost estimate. It doesnt seem appropriate to tack on a little more after they have been paid and the work was within the scope of what was agreed to. Just my opinion and I overall like them as my dentist and will keep going there

Ki
Review №56

They are the friendliest group of people and I always feel at ease when I am in their office!

Ma
Review №57

Excellent staff and they have taken care of my wife, myself and my children for years- brand new remodel and clean, precessional and 5 start service. Thank you!! Dr.s Javin and Jamin are amazing!Thank you!!

Mi
Review №58

Always a caring team of professionals, explained every step of the procedure and ensured my comfort

Ja
Review №59

My Family of 6 have always had a great exp client for 5 years

Br
Review №60

Awesome professionals. Great service and great staff

Ja
Review №61

Great experience! Kind and friendly service.

Ch
Review №62

Dr. Houser and his staff are awesome. I have had a couple of occasions to need emergency work done, and Dr. Houser was always flexible to fit me in with my travel schedule. He even met me at his office on a Sunday evening to fix a broken veneer. They have the most modern equipment and capabilities. Ive had both regular dentistry and cosmetic work done and the results have been fantastic. I highly recommend them!

Do
Review №63

My family has always had great experiences with the staff at CVD. Early hours are awesome.

Me
Review №64

We love the staff here! They are friendlly, helpful, and easy to work with.

De
Review №65

Ive been going to Castle Valley Dental for over10 years,the whole staff is awesome..

tb
Review №66

Best cleanings and dental work ever!!! Love these guys.

Ta
Review №67

Good but I wouldnt say Great dentist, and office staff are completely unfriendly and unhelpful.

Le
Review №68

Great office! Ataff is awese and Dr Hauser is fabulous!!!

Ja
Review №69

Dr. Houser and his staff are very professional. They took the time to make sure I was comfortable. As Dr. Houser did the work, he explained to me in detail what was going on. He showed me the x-rays and explained what work he was going to do and how it would help. They even contacted me later to make sure I was feeling okay. I highly recommend Dr. Houser and Castle Valley Dental.

Ro
Review №70

Best dentist and office on the globe.

Ma
Review №71

AMAZING staff!! Thank you Dr. Houser!

An
Review №72

Great work for fair charges, friendly and efficient.

Ap
Review №73

Great place and great doctors!!

cl
Review №74

Friendly knowledgeable staff.

Je
Review №75

Great people great service

Sh
Review №76

Friendly, comfortable, caring, helpful, understanding

Information
6 Photos
76 Comments
4.8 Rating
  • Address:610 Fifth St, Castle Rock, CO 80104, United States
  • Site:https://www.castlevalleydental.com/
  • Phone:+1 303-663-4366
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Denture care center
  • Orthodontist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–12pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–3pm
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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