Every hairstylist Ive had has done a great job and they are always so nice.Only down fall is the turnover.

They don’t like new clients. The agent today talked to me like she was too good to take my call. Made it like I was bothering her by asking questions and not explaining anything properly or even in a welcoming way. She expected me to know all the answers about their salon and how it works. The attitude in her tone made me uncomfortable, even though I was so nice.. but still. She slammed that phone so quick hung up because I said certain times wouldn’t work for me she said ok and hung up! So I didn’t even book my consultation. Didn’t want to waste my time calling back and then dreading if I’d receive the same experience in store. Seeing the response from management for another review reassures that while there may be good stylist I did the right thing to choose and go somewhere else. No professionalism and no customer service is bad practice. Get off your high horses. How can you be so uptight, and judge to someone trying to make an appointment over the phone as a new guest??

Aundie is the best! Love her simple and easy-to-use styling, as well as the Ref products she uses on my hair. Highly recommend!

I cant speak highly enough of the CK crew!! They are welcoming, kind, clean, professional and an enjoyable group to spend salon time with! Cathy did an amazing job with my OCD picky self and I am IN LOVE with my hair!! Im done salon shopping, this is my place!!

Kristin is fabulous. She makes sure everything is just right, has a great eye and a true professional. She is also a very kind, giving person...fun to be with.

My last appointment with Liz was far from professional. I came in to have fusion extensions removed, which I had started the process the night before with an adhesive remover I purchased from Amazon. I brought it along just in case and glad I did! Stylist was not prepared with the correct remover she began with a remover that was for tape-ins and eventually started using the one I brought in - then suggested we use HAND SANITIZER to remove the hair. Once we figured out my remover was working another employee searched the back for adhesive release spray, and I offered to help speed up the process of removing the hair. (Yes I sat in the chair for 3 hours helping to remove my own hair) My original appointment was for a removal, highlight and to add new extensions in. After being tugged around for 3 hours she admitted herself my scalp was too red to continue and I had told her I was sore from the process and was considering coming back at a later date to have the extensions put in. I asked her several times if that was okay and she promised me it was fine and went on to tell me about all of her plans she had for that day after our appointment. Verbatim told me that “this works out perfectly” for both our schedules because I also had plans after our appointment, and was not up for sitting through the painful process of sew in extensions which she told me would last another 2 hours. After she finished toning and drying my hair there was still glue left on several strands of my natural hair. I told her that’s fine I will work it out later I also asked her not to style me because my hair had been through so much. I went to pay and the receptionist said“we agreed on since there is no pricing for removal to charge you $100/hr because that is what we do for all booked out appointments so that will be $550” I immediately questioned the pricing for the service I received and was left standing there in confusion until she finally admitted it should be lower and asked the receptionist to drop it to $250. The receptionist also told me that the price of $550 would have been the same if I had received the entirety of the original service? How does this make any sense and why was this not communicated to me by the stylist?Shortly after I left I received an email stating CK Designs is no longer able to service me based on my appointment history. I’m assuming because Liz went ahead and “took the L” as she said after rolling her eyes about my questioning the priceI would also like to point out throughout our appointment she was very quick to make rude remarks at me. While I was helping remove the hair, my cape was covered in adhesive remover right under my nose. I simply asked “can we switch out for a new cape i feel like I’m huffing paint” to which she responded “well I can smell it too” ok and? I’m not sure why she had an attitude but this happened several times throughout our appointmentThe entire experience was awful and regardless if they had dropped me as a client or not I would not have been going back there 1) removal only took 3 hours 2) Liz and I were both in agreement it was too much for my scalp to handle at the time and she did not communicate to me that I would have to pay for the entirety of the booked out appointment even though I only received a fraction of the service (not to mention helping with the service myself) & 3 I left the salon unstyled with GLUE IN MY HAIR!!! & no extensions!!! Why on earth would $550 make any sense.Cancelling a client for questioning your pricing is bad for business I did nothing wrong and still tipped 20% I even agreed to pay the $550 if that is really what the price was supposed to be all I did was vocalize my concern with the reasoning. Communication is seriously lacking in this salon I hope they figure it out and do better.owners response below which validates my points of unprofessionalism and poor communication Pricing was never explained to me like she claims and Liz being rude throughout the appointment never addressed I also never refused payment, simply questioned it

Cathy and her team are amazing at what they do. Great service and great people! Would recommend to any of my friends.

CK Designs is a well maintained, clean, and friendly shop. Love the receptionists, who are personable and precise. Liz is absolutely terrific, and arguably the best stylist With whom I have ever had the pleasure to work. Because of the professional, high quality nature of the shop, I have no doubt that the other stylists are good, as well, but Liz is amazing!

First and last time. Not welcoming to new clients. I will take my business elsewhere.

I could not recommend a better salon. If I could give more than 5 stars I would! Amazing service, friendly and very lovely designers. 100% recommend!!

Very happy with my service.

Amazing service! All of the girls are incredibly sweet and inviting. They offer current unique services I’ve never heard of at other salons I’ve visited! I got a Cezanne smoothing treatment from Cathy, which is like a healthy version of a Brazilian blowout! I was excited to hear that they don’t even offer Brazilian blowouts because they contain harmful chemicals such as formaldehyde! Love how soft my hair is now thanks to Cezanne smoothing & CK Designs!!

I am posting my review yet again since owner took it down. I am positing this review due to the fact they had asked me to reach out to them and they NEVER responded to my email. So here we are, this review will stay.Here is the email/review sent to CK Designs-I would like to first state that I hate to have to even reach out to your salon and leave negative feedback as I always try my best to support local businesses. However, after your response left on my Facebook review I feel the need to. What I hope to come from this is additional training on Afro-American hair for your stylist(s) and potentially a refund for the services I had done in CK salon. My original balayage cost me upwards of $400 in Illinois and an additional $300 at your salon and having to have the mess fixed was another $300. Total spent on my hair is close to around $600 after having the horrible experience at your salon. What I hope whomever this goes to understand that my texture of hair takes years to grow, maintain length and healthiness and the heartbreak and frustration of having to cut my hair was devastating. On another note, embarrassing being in a professional position with orange hair. Not only did this take a huge effect on my mental health and confidence, but my pocket as well. My review is listed below, thank you!I have been debating on writing this review for months because I always try my best to support local businesses. CK Designs has been the worst salon experience I have ever had. To explain my visit, I had a professional balayage done in October 2019 and visited CK Designs earlier this year to have it touched up. When I originally had my balayage done in Illinois, it looked professional, clean, healthy and I was extremely happy. When I called CK Designs, they had explained that they had a stylist there (I will not name her name to support her steady business during this time) that was trained and experienced with very curly hair. I am bi-racial, my hair is naturally VERY curly and I had stated more than once that it has taken over 2 years to get my hair to the length and health it was at. It was important to me to have a stylist experienced with my texture due to the fact it has taken years to get it to the point it WAS at. At my session, I told the stylist I wanted a touch up done with the balayage, the pieces that were already highlighted I wanted lighter. The stylist clearly was not familiar nor trained with my texture. Long story short, leaving the salon my ENTIRE head was orange (with dark roots), I ended up having to cut my hair 5 inches (which has taken me 2 years to grow) from the damage caused and I paid close to $400 for this service. This disappointment I feel from this salon is beyond words. The stylists whom work there need to undergo further training with African American hair, bi racial hair etc or do not state that your stylist are trained with these textures.

According to their website, they offer the Arrojo American Wave perm, so I scheduled a consultation. When I called to make the consultation appointment, I mentioned the American Wave by name and was told that they do offer the service. The stylist I met was very nice, and when I mentioned the American Wave, she said that they no longer carry products from that designer/line.It seems as though the salons website needs to be updated with the services they actually provide.

Last Wednesday was my first time ever going to a hair salon in Indy. I wanted to make a change to my hairstyle that I had never done before (haircut, color (the new thing), and highlights). Everything about the atmosphere was relaxing and professional. I was given a tour of what the stylists do there. I had an appointment with Brianna Young. She was very helpful in a one-on-one chat of what I wanted done and she gave her options as well to make sure I was comfortable in these changes, which I was. The results were so much better than I expected! The coloring was absolutely gorgeous and to this day I cannot stop admiring the colors and the style. I will definitely be going back!

Very nice place with talented ladies but a lot more expensive than what I thought it would be even after looking at pricing online

I do not recommend this salon. My daughter went for highlights & a trim, she specifically told them she only wished to have partial highlights done. Their website says partial and haircut start at $120 and up. When done the charge is $145, my daughter said she did not do anything that would be charged as extra, so I immediately call. The receptionist tells me it starts at $125 and up I inform her this is NOT what it states on their website. She places me on hold to speak with the stylist, Sydney. Receptionist tells me Sydney said she did a toner on my daughter’s hair b/c it needed it and the charge for that was $20 and the partial & haircut was $125. I again tell her their website states otherwise and ask her if sydney asked my daughter if she wanted the additional toner treatment and that it would cost an additional $20? She tells me no! What?!?!! I tell them you cannot just add on additional services that the client has not authorized and I would like a refund,. She tells me she’s unable to do a refund but the owner will call me the next day to discuss and refund. I give her my name and number, this was last Wednesday 7/31/19. To this day I’ve received NO call or Refund, the overcharge + tip was deducted from my bank account the next couple days though. I’m extremely disappointed with their service, I feel they took advantage of a 16 year high schooler who’s patent had to work and wasn’t present!

LOVE this salon! Cathy is an amazing designer and their staff is extremely talented, courteous, friendly, knowledgeable, attentive, and patient with problem hair such as mine! Their app houses their loyalty program and they offer referral discounts and have drawings for free stuff. Their line of hair care products is luxurious as is the experience and atmosphere in this salon!

Cathy and her staff do a wonderful job of making every client feel at home. She also does a fabulous job on coloring, cutting, and styling my hair! ❤

I have gone out of my way to go to CK because of the AMAZING stylist, Elizabeth.She is a joy to talk to, and does a superb job each time. I am the worst when it comes to knowing what to do, and she has helped each time and been patient with me through the whole process.I have had two cuts, a baylage (sp?) and one other fantastic color by her and I will continue to go back as long as she is there.Thanks for making some one who had no clue feel confident and happy with their hair!!

Bri is incredible! Always make me feel beautiful. She is very talented and educated. I highly recommend her!

Great haircut, great staff! I wouldnt go anywhere else.

Always have a great time going there to get my haircut Kathy does a great job and she has great personality and she keeps me looking great and handsome Debonair swab sophisticated

Sami is wonderful! She is stylish, sweet and yet completely professional. I adore her and have set up my next appointment.

CK Designs is where I have gone for the last 18 years....yep that long! Cathy runs a professional salon and is very knowledgeable about hair design. She knows just what I need every time I come in for my appointment.

Excellent place. Highly recommended

Walked in off the street after speaking numerous times with Brianna about braiding my beard. We got to the braiding immediately (after a short stop by the front desk) and everything was way fine! Thanks Brianna!!

Sami is the best. I always walk away with great hair

Great place with talented people. Bri is the best!

Ive been going here for 3 years and Tracy has always done a fantastic job!

Lizis the greatest stylist ever!

Michelle is super! Love the salon and they have great magazines!

Cathy is the best. I will never go to anyone else.

Went in there 20 minutes before they close. Was the only person in there and they didnt have time to do it. Guy with easy short haircut takes 10 mins. Theyre just lazy.

Very bad , make an appointment does not mater they will turn you down if they doubled booked

After going to the salon for 3 years I was told that showing up 10 minutes late didnt not meet their 15 minute late policy. Their treatment of clients is unacceptable. Ive waited every time Ive been in the business for up to 20 minutes for my stylist, Unacceptable business practices. I will say they were very professional with their rude treatment.

Tracy always does a great job!

Carrie and everyone there are excellent.

Liz is the best ever!!