I was home on a Saturday right with a tooth ache which started during the day and was not letting up with the pain and throbbing. I went to the ER for help and relief and thats just what i got. My nurse was fast, caring and professional. She got me the relief I needed by providing me with pain relief medication and antiboiotics for infection. I was also provided instructions for care at home and numbers for referrals to dentist that were low cost and affordable to me. I am very satisfied with the level of service and care I received during my time of pain - Tooth ache aint no joke. I would like to say Thanks to ALL who works here at Saini Emergency Room. You do right by me. Two THUNBS UP!!

I’ve been in this waiting room for almost 4 hours and I have yet been seen by anyone. There has been many people that have come in after me and been seen before I have. This quick ER visit has turned into an all day occurrence. This is completely ridiculous it doesn’t seem busy. This hospital needs to find a way to get patients in and out without them having to wait HOURS before being seen, again RIDICULOUS ! This is my very first and definitely my last visit here. I ABSOLUTELY do not recommend coming here, unless you would like to be waiting all day to be seen.BTW: IM STILL WAITING , 4+ hours .

Every time I bring my mother here we regret that even had that thought! Nurses don’t read patient charts, er doctors don’t know or care even about patients that dementia and can’t communicate. This place is only good to come and die in.

Arrived at 1:20PM with pains in my side as if kidney stones. Was not taken for CT scan until 10PM however was given meds while being told I could not eat anything until after scan which means I was given high pain meds on an empty stomach which further caused issues. It is 2AM and I have been here for over 13 hours without being seen but the nurses continue to give meds… however I have not seen a doctor to be diagnosed nor received info of CT scan results. This is the worse hospital I have seen. It is CORVID going on and there is no cleaning crew. I suggest you go anywhere else than here

I had a very good experience at Sinai. I was in and out in less then 2 hours. Was able to pick up my prescription from Sinais Lifebridge Pharmacy.

Provider was great, he really listened to me and asked questions that were designed to give him details he was looking for to make a proper diagnosis. I felt very included with the plan of care, and very respected. The nurses and techs were friendly, skillful and caring. A good experience overall!

I was just here recently and my experience was good i got the care i needed and did not have to wait at all for a room

I had a great experience when I had to go to Sinai Hospital emergency room. I was quickly evaluated and taken to a room for care. The nurse was kind and informative and so was the doctor. The advice and medication that I was given was great.

I was treated on an emergency basis at Sinai Hospital on 03/20/21, the service and care I received was extremely prompt and efficient, I truly felt as though they cared about my health physically and mentally. They made me comfortable and assured me that I was in the best place to receive the treatment needed. Ive never felt so relaxed and comfortable in my treatment . I thank all the doctors, nurse the entire staff, My Heros.

Never have I been treated so utterly bad! Never have I had a nurse, a nurse tech, and a doctor literally yell at me for asking foe a simple cup of water. I then had the nurse tech run away from me while I was telling the conditions in the ER waiting room - which contained a serious bug and ant infestation. She told me to stop, and while I was asking her a question, she turned and ran - and I mean RAN - out of my area!Then, after waiting 6 1/2 hours, a ‘doctor’ finally got around to seeing me…mind you now, I was in the ER with a life threatening illness: my kidneys were literally failing as my bloody urine flow had utterly stopped flowing!! I attempted to stop anyone in an attempt to get someone to take my situation serious! :even though I had been unable to urinate for 2 days running, and my urologist was saying I needed emergency operation to make I didn’t die…literally !!I even had a nurse tech and a registered nurse started yelling at ONLY because I sincerely needed a simple cup of water. When I tried to ask additional questions, she suddenly turned her back to me. As she saw me approaching, she literally began to run away from me!! The nurse came shortly, and I related this story to her, she actually defended her tech stating, “well Mr. Tignor, my nurse techs don’t have to speak to anyone that they don’t want to - kind of getting the feeling of a grade school fight over lunch - and that was that. When I started to protest, and tell her that that part of her job - you know - actually speaking to her patients, she started yelling at me!!The ‘doctor’ would as me a question and NOT ONCE did I ever have the chance to complete a response. He also stopped me when I attempted to provide him with information. In the end - he flippantly told me I had Kidney stones; and started a walking away - as I was asking him questions!! He wouldn’t stop - even though I kept trying to ask him vitally important questions!!!! I’ve never had a kidney stone, so I clearly had quite a few questions; but the ‘doctor’ has made up his mind - and I was just not that important to him…

My wait wasnt long ,the service was great all the staff that worked with me was excellent.

I received excellent care from the doctors, nurses and all of the medical staff. Everyone was very friendly and and explained procedures, medicine etc. thoroughly. Very clean and COVID conscious.

The ER-7 is really bad. 1st day coming in it toke 4 1/2 hrs to get seen. Then 2nd day we sat in waiting room for 8/9 hrs before they toke my mom back to get a room. Now Saying that, she is a heart attack patient that was released 4 days prior from here. The hospital its self is good just not the ER.

Horrible. Traumatic. Inefficient. THE WORST. Disgusting.All words to describe the ER and hospital. I will never go back there... ever! Get out while you can because they won’t even let you discharge yourself when you want.

My daughter was transported here from Franklin Scare due to her being pediatric & needing surgery ASAP for a nasty broken ankle (both bones). As a mother I was an absolute mess but the entire staff here was amazing. From the Nurses, Doctors, dietary, security (sorry guys for getting stuck in the elevator 20 million times) and housekeeping I was always greeted in a caring and friendly manor. Nurse Linda, Nurse Loni & Nurse Heather were my daughters favorites. Dr. Assayag saved my daughters foot, Chief Anesthesiologist Dr. Sagal were the best I could have asked for. These two really made me feel confident and safe while my daughter was in their hands on the operating table. I can’t thank the staff at Sinai enough for making sure my daughter was cared for in the best way I could have asked for. Thank you Thank you Thank you to every one of you. You guys are the true hero’s and we will never forget how you took care of her & I during our 2 days. We will be back Friday for her follow up with the surgeon! God bless you! ❤️

Best part about this place is the cafeteria. Do not come here, completely understaffed and when you ask to file SER documents with the administration they refuse to allow you to do so.Scam hospital perscibe medicines that are not required so they can keep you here longer while they are understaffed. Have been asking for AMA release for two days. They hold you hostage here.

THIS HOSPITAL IS OUT OF ORDER. THE NURSE LEADERS PICK AND CHOOSE WHEN THEY WANT TO ENFORCE THESE POLICYS AND RULES. I HAVE GOTTEN RAW BURGERS FROM THE CAFETERIA. I THINK THIS HOISPITAL NEEDS TO BE SHUT DOWN AND RE EVALUATED. I LOVE ALL THE NURSES AND DOCS EXCEPT FOR (AMY AIRS) AND (MS. LAURIN) THEY ARE THE TWO NURSE LEADERS THAT THINK THEY ARE IN CONTROL OF EVEREYTHING.

There seems to be a new staff or training at Emergency Room ,even though it was a wait time for others but not myself , the staff is so compassionate and understanding that patients waited for so long and in pain have a right to be agitated when they get into a room. Patients often are nasty or rude by the time a er doctor or nurse enter-acts with them but it doesnt excuses bad behavior or vulgar language.I was help within 4mins as I checked in and had a room in about 15 or 20mins when waiting room was full upon my arrival. (Dr Peoples) and staff were caring ,compassionate and understanding . The nurses in triage and in back were awesome 👌They are really trying at Sinai ER .Please be patient Covid has changed all our lives and they are human like us.

On December 13th I was transported by ambulance after falling down the stairs at home and suffered a complete shoulder dislocation with a severely bruised hip and leg. I would have given 5 stars, if it were not for the fact that I waited way too long to receive pain medication. I cannot honestly tell you how long I waited for pain medication , however, I was assessed by the triage nurse who looked at my very disfigured arm and indicated that pain relieve was coming very soon; next assessed by the ER nurse who also looked at my disfigured arm and immediately phoned the physician for an order of morphine. Unfortunately, the physician refused to give the nurse the order over the phone and indicated that she would have to see me first! I was crying and sobbing uncontrollably and, I could tell the nurse felt terrible for me, but unfortunately there was nothing she could do. I am also a nurse and trust me, we as nurses know when someone really needs pain medication and when some is drug seeking. I ask that you train your E.R. physicians to understand that they should always trust their nurses instincts and please don’t assume that everyone coming to the E.R. Is drug seeking!

The doctors and medical staff were kind and efficient in taking care of me.

I used to think this hospital ER was better than Northwest but today I realized they are just as bad. I witnessed them doing a patient psych evaluation in the hallway with no privacy whatsoever. They bypass patients for transportation based on their personal like. No updates from nurse desk unless you asked. Staff walked all loud on the hallway with complete disregard. Even during this COVID-19 crisis theyre having people sharing rooms without or little privacy. Some of them lie as far as submitting paper work on time. It took hours hrs for discharge just so they could nickel and dime he insurance companies. Patients are being left in the hallways for hrs and some without mask on. They treat people with no dignity. What I witnessed and dealt with truly saddened me because I once used to have great appreciation for this hospital. The cleaning is a joke. They pick the trash from the trash cans and thats about it. If you have the choice please go somewhere else

I wish I could remember their names, because everyone was wonderful.

Was very well taken care of test were run fast staff was very kind courteous and polite

They were attentive, thorough and rather quick especially with the amount of people in the emergency room.

I can honestly say the care provided by the staff was outstanding. I was registered immediately, taken in immediately for blood work and chest xrays. Staff checked on me frequently until my room was available. EKGs performed and the anti body infusion completed along with multiple nebulizer treatments. The care was outstanding. My assigned ER nurse was very helpful, caring accommodating. I would give her 10 stars if it were possible. She, as well as the other staff members, are an asset to the care and treatment of patients. Thank you all for your service to the community.

It is extremely unprofessional to have senior patients (65+) wait 5 plus hours in the ER to just be seen by a doctor. Family member registered at 8:30pm & now its 1:30am. I will never come to a Lifebridge Health Facility to seek any kind of medical treatment. Previously employed at a lifebrigde facility, Im embarrassed because I suggested coming to this hospital.

Today is the second day in a row that I was scheduled for surgery and once again it’s 4 hours later and I’ve heard nothing. This place is unorganized and unprofessional. I see a nurse once every 5 hours and am constantly asked the same question by different people that are “looking into it”, never to be seen again. I haven’t eaten in over 15 hours and this mess is ridiculous. There’s a reason I haven’t been to this hospital in over 25 years.

This hospital is very professional and straight forward the Dr. gordan and Dr.garranger work together to help me while screaming for my life id like to thank you both from me and my family od bless the nurses and doctors !

I am writing fo 10 hours and no body take care of me. I los my baby. I was pregnant with 7 weeks and they do not care about my pain and the hemorrhagic.

This Hostipal is Horrible I will never come here again the staff makes you wait when you come to ask the front desk help questions like how long will it take to see a doctor they act as if you bothering them.They tell you what you want them to hear. I came in the emergency room because I been around someone that was positive of Covid 19 and I began to have symptoms I took a Covid test the doctor by the name Michael Guerriere tells me to corntine. I told him I need a letter for my job he tells me to hang out and walks off smh what doctor does this I am still waiting for my discharge papers and note from the doctor...

My mother slipped and fell on a sheet of ice that was covered by snow today. We arrived at Sinai at 2:30pm and it is currently 10:48pm and we are still here😤. She was just recently getting her examination check for bruises and they didn’t even give her any pain meds while we were in the waiting room all that time. I know that since it’s COVID the waiting time would be longer, but an almost 9 hour wait is Horrible and inconsiderate. Half of the nurses in the waiting area weren’t considerate to my mother or any of the other patients there. Their were only a handful of nurses that were actually nice and helpful.

On March 3, 2021 my husband call 911 and the ambulance took me to Sinia and I got registered. They set me in the waiting room for 2 1/2 hours I was having problems breathing and not one person ever came to check up on me. So u went up to the desk and told them I was having problems breathing and the nurse took my vital signs and everything is fine. I setting in her face shortness of Breath and she was getting ready to send my back to the waiting room and told her to take the needle out Im going to GBMC and than she had another nurse to bring me the paper to sign that I was leaving. That nurse didnt even speak to me. GBMC saw me right away. I will never go back to this hospital again. When u get pass the waiting room and get back there with the doctors u get good care.

I was very well cared for in a time of stressNeil R Woods DDS

This place is dirty!! With covid going on they don’t care for us ppl no matter the color!!... very disappointed with how things are going in this hospital...and very low on staff

Great place but result take too long. I had to wait for over 4hrs for my CT scan and X-ray.

Judging by the reviews of emergency of America, doctors in America absolutely do not care about people, they just need the patient to give insurance, they do not care about the hypocrats oath. they are only interested in money and nothing else, they study for 10 years in institutes because they know that this is a profitable business.shame! even in the poorest countries, doctors will give an aspirin pill to save from a stroke, but not in America, here you will be kept in the cold for 5 hours in the waiting room, and let you die, they dont care

My Experience was on point! The ER doctor was very good!! He did a thorough examination on me and went over all of my test. He was really nice and patient with me.

Disorganized to the utmost degree! How can you possibly have faith in a hospital that is more disorganized than the clearance section at Marshalls?!?!? We arent talking about your car mechanic or the local dry cleaner here this is serious, this is our health and our bodies being put into the hands of careless, disorganized people. If we ever come across a doctor who is affiliated with this hospital again, we will most definitely look elsewhere.

The care that I received was stupendous, caring and personal. Your entire staff were very conscience of the Covid intake, which made me feel safer while in the care of the entire hospital. The only thing was by me being in Sinais system I was never asked for my insurance card or my current address, which is very important for my health insurance. Carefirst Blue Cross Blue shield. There was no place I could put this image.Thank you to all that treated me while in their care. I would definitely recommend Sinai Health system to all I come in contact with, because You all deserve it. Be bless on your quest to help everyone that you all come encounter with.

I’m really disappointed. My sister has been evaluated to this hospital a couple weeks ago and she was getting better on her own, but due to the negligence of the nurses that work there and the negligence of the doctors and helpers as well my sister got pneumonia because no one was there to help her in the room when she has vomited, no one was in that room for so long that the vomit went to her lungs and caused pneumonia. Even getting to the point she vomited was so frustrating to me.. don’t they have to monitor what she was digesting so that wouldn’t have happened in the first place ? These doctors and nurses and etc just put on a show when parents and family come to visit so they would think that they are doing a their job, but when family leaves they neglect the patients. One nurse was so rude and had a attitude when told by parents to do their job because she was slacking and couldn’t see the patient was agitated. I 100% do NOT recommend this hospital to anyone.

We had been there twice for dental surgery and always have good experience just like today, Ms Mary at Children NICU is super nice. Thank you.

Arrived at ER, was promptly checked in. I was offered a wheelchair to make it easier for me, I was treated very well and with respect. Nursing staff was great Nurse Karlena, PA, Johnathan Leenee, and the Orthopedic consult I received was great.Xrays found fracture where I as treated witb imobilizer sleeve, and I am feeling relieved to know the treatment. I am doing well. I recommend Sinai Hospital as a excellent choice in Hospitals

Im 29 and have a history of heart aneurysms, murmurs, and connective tissue disorder leading me to end up in hospitals more than Id like. And this hospital is genuinely the worst that Ive ever been too in my life. After going in for a sinus infection and waiting on the floor for an hr in front of the building. I was let inside (yes I have seen the drastic changes in hospitals due to covid but this was not that. It was miscommunication or lack there of, overall ignorance with the staff talking bad about waiting patients.) dont go if your from out of state because plot twist: theyll treat you like youre homeless. Which I was unaware until yesterday how horrible the difference in treatment is.

I would not recommend this hospital to anyone, I’m thankful to Dr Siliverton, she don’t deserve to represent this hospital. This hospital caused my daughter to get to a critical state, where she’s fighting for her life at shock trauma right now. Their staff is negligent and cause my daughter to get staph and aspiration pneumonia and it afford her heart as well. I came to find out their staff don’t get tested for covid on a weekly basis which is a state mandate knowing this was their ICU .. I ask nurses and other staff in the ICU and they all said they do not get tested on a weekly basis, I was shocked and scared for my daughter and couldn’t wait for her to leave that hospital and thank god she’s out of there..

The hospital always crowded. I understand the hospital can not control how many people that come in for service. However if the staff actually do some work maybe it wouldnt be so bad. Its always patients in the hallway on hospital beds. That alone is completely unprofessional. The staff is extremely slow. As far as how you will be treated by staff is always a gamble. I have experienced nice and mean so it depends on who you dealing with. They making all these building improvements but the staff and better patient care is whats needed the most.

Amazing staff and experience for an emergency room visit. Not sure if COVID restrictions truly impacted the short wait time, but it wasnt bad. The staff from the Doctors, nurses, techs, and transporters were very friendly.

Went into the emergency room, ladies at the desk were unfriendly and rude. Freezing cold, no food or drinks available. No idea what was going on. I waited 6 hours and then left. People were saying they had been there for 12 hours with no food or drinks. I had already had most tests at the nearby walk in clinic all I needed was a ct scan but had to wait and go through all tests again even though I had the results with me from the walk in. It was an awful experience. I’m sure the staff are wonderful but the set up for A and E is awful. Don’t go there if you can help it.

HORRIBLE is the only word I can use to describe this place. My father in law was admitted and although in ICU ,he was taken care of.....as soon as he was out of ICU, it was horrendous. Nurses took hours to get to him when he required help. The charge nurse was rude, nasty, and unprofessional. No doctor called his wife AT ALL to give any kind of report! He had a biopsy result that they wouldnt share with his wife. If they knew he was terminal, why keep him there??? We only got a few days with him at home, it couldve been more if these incompetent people had a clue! TERRIBLE place. I cant say it enough

On September 4 I was transported to Sini for a gunshot wound in right foot. I arrived around 5:30pm I was not seen by doctor until 8:00 to 8:30. The specialist didn’t show up until 9:45 to 10 pm stating she just got notification 30 minutes prior. When they took me upstairs to room, it was not cleaned so back downstairs they took me back too. When I asked questions about what was going on a staff member told me “u can sign out if u don’t like it”. The experience at Sini was very unpleasant,unsettling. It was scary I would not recommend That hospital to anyone

I came in via ambulance for chest pains and I’m 19 weeks and 6 days pregnant. From the minute the paramedics left me I felt the worst gut feeling of I should not be in this hospital. I have been moved from hallway to hallway since I arrived 3 hours ago. I’ve finally been asked after 3 hours if I’m still in pain and given Tylenol. You would think after being here for CHEST PAINS while PREGNANT there would be some sense of urgency. None! I’m refusing treatment and going home! I never want to step foot into this hospital again. Idc if I’m dying!

Easily sitting in the triage area for 5 hours after being in a horrible car accident. Sitting here with a broken hand, neck is sore as hell from keeping a neck brace on the whole time. Been told that my results would be ready in a half hour to an hour and thats just from a cat scan which ultimately took 2hrs. Theyve had my results for quite some time now and I still havent been seen. Ive been next to be seen for 2hrs now and theres little to no activity going on. Its not crowded, just cold as ice. People all around have blankets on. Just doesnt look like anyones working.

The emergency department is horrible... ghetto front desk ladies that are rude and incompetent. I would never come to this place ever again! Here is your warning ⚠️

So this review is not about the customer service with Nursing or anything of that nature. However, There was a K9 officer right outside my husbands room telling an inquisitive employee ( female) of course about how many languages the DOG understands on command. Loud,laughing and ,trying to impress the Nurse. IF that is what she was. Do ya think whomever is in charge of security can have their officers try to impress the female staff on their own personal time? Thankyou. I am SURE the patients will be forever in your debt and eternally grateful. Since it is a hospital and,PATIENTS are trying to rest.

I personally have seen better hospitals

Im here currently, had a hysterectomy. Everyone from registration to the transporters to the doctors and nurses have been nothing short of amazing. AND the anesthesiologists too!This is my first time here, and I think Sinai is an example of what all hospitals should be. Very caring, attentive to all of the patients needs, responsive, clean, kind. I could not have asked for a better experience. Im incredibly impressed.Note that I have had surgery in another hospital and that hospital was good, but this one is great.

I was frustrated, trying to get an update on my dad who was admitted into the er with a stroke, and I left a bad review initially since it was taking a while to get an answer. However, the nurses and staff here have really been really great and communactive. This a great hospital !

I was treated fine, the staff were great, I get results. I will recommend anytime.

Even though I am a complicated case with all of my rarities, immunocompromised, and unknown underlying medical condition(s) they were still able to help and provide care ❤ on some level. They, the staff, made me feel accepted, heard, encouraged, and actually worked with me (which is more often than not done in the immunocompromised and rare Chronic Invisible Illnesses Community). Sincerely, thank you for all that you do!Sarcastically Optimistic,Kwanzaa Grandison 🖤💖

Terrible, horrible, and unacceptable. If you like rude thieves, then this is the hospital emergency room for you. My girlfriend was there and left her cell phone charger in one of the rooms. Went back for it, was told they did not have it , and was treated very rudely by one of the bully employees. Only go here if you are dying and there is nowhere else to go.

The doctors and nursing staff at this hospital are amazing!! They took excellent care of my father before, during and especially after his heart procedure. They answered all of our questions and checked in with us numerous times. I cant say enough wonderful things about the staff at this hospital. Im very grateful for the care they gave to my father when he needed it the kids.

A relative was taken to the ER today for a sports injury. Absolutely the best ER experience I have ever witnessed. (Was just at Frederick Memorial last week and witnessed a much worse experience with a relative). The nurse Amanda was great, the attending was great as were the X-RAY techs and the Orthopedic DR. A woman cleaning went out of her way to find my sister in law in the main hospital! Thank you Mt. Sinai staff.

My 6 year old daughter had a febrile seizure on yesterday...the charge nurse that was working with us was very RUDE and condescending. I noticed that the hospital has done cosmetic changes but it also needs a cosmetic change to its staff. Her bedside manner was inappropriate and if I can help it I will never return to this hospital. Absolutely DISGRACEFUL!!!!!!!! The Doctors and nurses with the exception of one were knowledgeable and caring.

Shout out to ER Nurses: Peggy, Shannon, Bob, Sarah, Madison and Andy! The Sinai staff seem to understand what a large difference kind demeanor can make during ones visit to the ER. Thank you all for your sensitivity and kindness towards me during my stay at Sinai. Please know you have a made a difference in a less than fun situation. Thank you.

DIRTY Chairs. Nurse exceptional. PA and student really sucked. The star is for nurse. Fast service once they know you dont have insurance. They rush you out. Its a shame.

If I could give their ER 0 stars I would give them NEGATIVE. As a patient who came in from a car accident with back, neck and head pain, I sat in the waiting room for over 6 hours before I got moved to the back hallway in front of an empty room where I am currently sitting and waiting. I asked for pain management several times as I’ve been sitting in excruciating pain for hours and no one has done anything about it. I guess because I’m not dripping blood my “emergency” isn’t considered “emergent”. Not only did the nurse leader make me walk back to the ER area, when it was clear that I was having trouble doing so, but she just dropped me off in the middle of the hallway and stated “a provider would be with you”. After many hours of suffering and pain and already asking if I could have some type of pain management, I asked another nurse who stated she would ask “my designated nurse” who’s response was “she’s just going to have to wait”. I’ve never experienced such horrible service in a hospital EVER. And for a Lifebridge Healthcare Institution I’m extremely disappointed. This in no way displays quality of care or says that you care about the well being of your patients. I get that people have to wait, but I shouldn’t have to wait hours upon hours in pain. I’ll definitely be writing their board.

Service very good the crictal care tech (Tiara)was very accommodating and genuine about service provided. A role model of good customer service.

This hospital was one of the worst experiences in medical care I’ve ever had. Some of the medical team were terrific, but the overall filth, the lack of transparency & the unprofessional behavior of most of the employees was thoroughly unacceptable. I will NEVER go back to this facility, no matter what.

Staff is good in explaining things and all but the time which they take to do things is really frustrating. We waited for almost 9hours ER just to get checkup. Their was no doctors who can give us report once the test happend ..its really exhausting to wait there for all this hours . They wasted all my day .

I have stayed and/or had procedures done in every Hospital in Baltimore City; Sinai took care of me the BEST every time!!! Sometimes our own personality can have a great influence on how others treat us. Other times, some people are just having a bad day, which shouldnt determine the overall quality of a Hospital or any other place we may go. We should always give a second chance, if possible; or check around and find out the opinions of someone who has had more than one experience .

They want you to get to your appointment 15 minutes early but have you wait over an hour after your appointment time. They dont inform you of changes made to your procedures/ surgery ( like canceling it). You can expect to spend an average of 3-4 hours for a scheduled appointment

My mom has been here for 3 days. I love the staff, the nurses, cleaning people, techs, security and doctors. It was clean, everyone was attentive down to the security guard that walked me to my car at 2am. The cafeteria was nice, also has a 24 hour Subway! Best Ive been to in Maryland.

My experience with this hospital was so bad, just thinking of them stresses me out to the point I almost throw up.

This visit to the Emergency room was great for me. I was seen promptly and my stay was not mroe than a hour. Treatment was on point.

Worst experience with the tech called me a liar! And she never apologized to me other than that love the hospital.

I had a seizure (not totally unusual) and was stabilized by the city fire EMTs, then my roommate drove me to Sinai as a walk-in. The emergency department treated me promptly, imaged and stapled up my head injury without incident, and ensured I had appropriate monitoring and follow-up around. They initially wanted to admit me but were receptive to my objections to that, still making sure I had the care I needed going forward in place. What more could you want from a trip to the ER?

The staff and the doctors where great my only concern was the wait time once in the back the staff mad up for it with great customer service

SOCIAL WORKER BRITNEY IS SO AWESOME !!!! Down to earth and helpful. Don’t feel judged

Dear Sinai Hospital, I let one really bad experience paint a haunting memory in my mind. You have been redeemed.We went to ER, my husband was not well. The whole process went smoothly. He was examined, and assessed. Everyone, really everyone, we came in contact with, were helpful and professional. Every promise made to me has been kept. The social worker called me both Saturday and today. Oh - the security officer was very kind. My impression has changed. Dont screw up!

I will never go there again this hospital charge you for things you havent been seen for.

No sense of urgency. Things (simple things) like a routine blood draw took 4 hours or waiting (and it’s still on)

February 5th 2015 went in to deliver my daughter, she didnt make it. Long story short. Everyone always ask why havent I sued but thats not me. Guess Im just thankful to be alive and am finally able to open up to share my story.

I was patient at this hospital , The staff ,Doctors,Registration,I went into labor last year the EMT came I felt like I had to push and my water broke and I felt a baby come they rushed me to the hospital never did a ultrasound or a sonogram gave me an Emergency Csection pulled my arms put me to sleep,the nurses never woke me up my mother woke me up , I had to go to a different hospital for they can Northwest hospital tell me and my husband that I had a bull or a cyst in my stomach,I went to the police tried to get help they locked me up put me in the hospital this hospital is powerful and they are trying not to ament there faults I’m being harassed by them and a lot of people.... My son is not walking and barely crawling No one what’s to help because of them

This hospital is absolutely horrible. The routes are confusing. And who wants to pay parking for an emergency room or just to visit someone in general? Also who kicks an ill person out of their room and make them stay on a couch for 3 hours! They don’t even attend you fast. They take an hour to do the basic set up. Also the MRI machine broke. I’ve never heard of an MRI machine breaking in a hospital. Hopefully won’t be coming here ever again.

The team who took care of me was just excellent. However, the wait was a little longer but worth it. Northwest hospital is 4min away from me but I prefer to drive 20min to Sinai because they somehow better that northwest.

Neurology PAs were wonderful. Came in with a smile, thoroughly explained what was going on with my dad and how he will heal. ER in need of a rebuild. Ambulances bring people in stretchers which have to stay lined up in hallways until a room can be found.Dad wound up in room 18 of chest pain area.. so at least he had a room.. no desk to go to ask questions. Night nurse asked to change after diaper became wet. What??? Put wet blankets in soiled bin and put a covidien pad under him but no adult diaper replacement. It’s an hour later and no one after being asked twice has brought him something to cover himself. There needs to be somebody you can go to ask questions.No room at the inn.. he was cleared to go back to his assisted living facility but if Dad hadn’t voiced the concern no one is there to help him until 7am we may have gotten there at 5am and not been able to get in. Finally.. it’s the middle of the night.. how does he get there.. and no one discussed if an ambulance is covered. I can’t even talk to a social worker to discuss transportation options.At this point I am ready to report the hospital to the Medical board. They need the room to get the next patient out of the hallway and I am sure the nurses are overworked... but someone needs to train the staff on how to take care of patients. Look at the other reviews.. there are many rude staff here. And I blame administration for not creating a smile and treat people the way you want to be treated atmosphere. Hospital Board.. do your job and change this hospital or change administrators who won’t try to make it better.Final straw.. an inch of built up dirt in corners of bathroom near room 18... surprised to see that in a hospital environment where everything needs to be cleaned.

ALL workers are unprofessional & rude . They will tell u one thing on the phone and when you get there everything changes . Even if i was dying I wouldn’t go here .. UNPROFESSIONAL & RUDE!The doctor. MELLISA FOY in the LABOR AND DELIVERY PART OF THE HOSPITAL is very RUDE and unprofessional! Should be fired

The people working here are very nice but it should not take over two hours to deal with a cut. Would have lived to have gone to an urgent Care center but none were open this late. After reading some of these other reviews Im guessing this will be the gift that keeps on giving when billing gets involved.

Awful. I had no idea what was going on. They were not transparent at all. They made me feel absolutely lost and afraid. I mustve came back about four or five times before they let me know what was going on. I lost time out of work.

I have been here three times for pediatric procedures. I have no complaints with the medical treatment we received, but the claims handling and billing can only be described as grossly incompetent. Not one bill we received was correct.After our second visit, our claim was paid in full, yet the bill was referred to a collector. It took three months to resolve the issue, and throughout we were receiving calls from a collection agency. It took multiple calls to the Vice President of billing to resolve the issue. Other than that VP, no one ever returned our calls.Most recently, multiple claims were sent to the wrong insurer. Even after repeated attempts to have the claims submitted to the correct provider, the claims still havent been submitted properly.

It’s really a shame. I’ve been in and out of here several times with a sick parent. So much so that nurses knew our names. It was great at a time but there’s been a sharp decline. They caused my mother to get bed sores. They did not clean her properly and we wouldn’t have known had a nurse not brought it to our attention. Unfortunately the strain of long term caregiving kept me from taking pictures so it was my word against theirs but they are bad. I think the issue is they over work the staff.Her health went downhill after her last stay and they kept moving her from unit to unit so that no one would take the blame for causing her wounds. I wander how many people they’ve killed due to negligence and then blamed it on “preexisting conditions”.Do yourself a favor and even in the midst of stress, grief, or whatever do not trust that they’ll do the right thing and DOCUMENT everything so that they can’t lie.

My 3 year old had surgery here. 98% of the staff is great, from the surgeon, nurses, security to cafeteria workers. Pediatric floor was only built a few years ago. On site housing for out of town families is a blessing. Only downside is admin staff making errors on billing and scheduling.

Up till recently, I have heard unbelieveable stories about Sinai Hospital in Baltimore, but never really believed them till recently. My Mother recently had surgery, and I have went to visit her on several occasions. She have complained to me that whenever she calls someone with the call button for assistance, they take so long to come, and sometimes they dont come at all.I was there and noticed she called someone to help her use the restroom. Someone answered BUT NEVER CAME!! I took her to the bathroom . So be careful of them. Theyll take your money but dont want to do their job. NORTHWEST ON OLD COURT ROAD HAVE the MOST ATTENTIVE STAFF EVER!!You family is better off going there instead of Cianide. 😌

This hospital is one of the best in the Maryland region. The doctor and nurses at the ER are very professional. If Im sick, Sinai Hospital is where Im going.

WORST HOSPITAL IN HISTORY. How are y’all still open . I got into a car crash .. sent on a ambulance.. with a headache, pain in leg and when we got there , there was a line on people in stretchers and will chairs .. so we still in pain waiting to be seen getting off of the ambulance !!!! My sister who had a broken nose and was in the hall way just waiting . This is why people die now . Everyone was just walking around on they phones , smacking gum and looking careless as if people arent hurt and in pain .

My experience with the emergency room hasnt been too bad, since they had gotten better over the years, until my dad recently was taken there. The nurses werent attentive to his needs. He shared a room with someone who they ended up moving out to bring an unresponsive patient in. The nurses acted like it was a single room pushing chairs and table all towards my dads side of the room to make room for the new patient with no regards to the person in the other side, my dad. They bumped the stuff all against my dads bed so when I said something about it the young nurse says well sorry then she says to her coworker well I said sorry in a smart manner. Very unprofessional.

God sent Drs and nurses. I had no hope of were to deliver my baby in Maryland, but Sinai took me in and helped. Amazing team work🙏🙏🙏 for grateful

In the past Sinai wasnt a good hospital but Sinai has changed a lot since then. All my care is done through Sinai like my PCP, OB/GYN, Orthopedic and therapy. Sinai now has a great staff. The problem in the past was doxtors didnt care well now that has change some.Thanks

Brought an infant to the ER with an airway obstruction verified by Pediatrician and Advanced Radiology around 6:30pm is now 10:21am and they continue to push the removal back and of course no formula until after the procedure. They are taking ppl who are full grown adults and already on the schedule over a 7month old Asthmatic child. Do not take your child to Sinai if u have medical assistance. U will receive second rate services if any.

Grandmother was ill, sent her too the hospital and shed stay for three days at a time before being sent back with no answer as to why. Send her again and theyre giving her blood. Claimed she was bleeding internally but they didnt know where from and never resolved the issue. Kept sending her back home until she eventually passed away. Due to bleeding from a stomach ulcer. Wont ever forget one of the days we came to pick her up. She had messed the bed and they hadnt cleaned it. And there was blood on her upper lip from a nose bleed. Hope I never have an emergency that requires me to come here. I appreciate those that care, but the ones who dont make it hard to find trust these days.

I was in a horrible car accident and I damaged my liver. Stage 4 damages. I have not received any oral care since Wednesday and I’ve been depressed and I’m so much pain. There have been a lot of nice people but my breath and mouth is busted but haven’t received ANY ORAL CARE. This is absurd I haven’t even been wiped down. I have sensitive skin and I’ve been itching all day. I’m too nice and I don’t know how to speak for myself.