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Vision Source Albany Eye Care
2809 Old Dawson Rd, Albany, GA 31707, United States
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De
Review №1

Great experience with Dr. Harper and his team. With my new glasses and contacts I can see better than ever before! Also, excellent care of my mother over the last four years.

Ju
Review №2

All went ok till I wanted my prescription. I understand it is the law that they must give it to us. Like another reviewer said: They made it difficult to get it. I got mine in spurts. I had to keep asking for the part I needed. I never did get my readers prescription. I am moving and now I have to start over.

An
Review №3

The doctors are wonderful. Hands down the best in town. The office staff... not so much. They make it hard to do business here. No one ever answers the phone or returns messages. They make it very difficult to get a copy of your prescription to get your materials elsewhere (weve explained that our insurance will not pay for them to make the glasses. we have to use the lab our insurance requests.) We used them once for materials and they charged 2x more more than what insurance allowed. They cannot seem to tell us anything except thats what it costs and too bad for us. Going on 5 months now and no luck. I still cant get my questions answered or prescriptions. The wait in the office has been pretty bad the last two times we went. I really like Dr. Prchal and Dr. Cleary but this is an administrative nightmare and we will have to find a new office.

Le
Review №4

I have good insurance, but the young lady charged me to much for my lens, then I questioned it, she couldnt explain why, I get $300.00 for frames each year, and free lens, but it costed me $188.00 to get my glasses was $288.00 and I told her I didnt need the glare coating, so it dropped down to $188.00, Ill find a new place to go,

Mi
Review №5

Amazing staff and doctorsThey really care about you and your issuesand will go the extra mile to help youDrove 160 miles round trip and well worth the trip

Ma
Review №6

Dr. Taylor was so kind, explained everything to me thoroughly and answered all of my questions. He and his staff are amazing and made my visit as stress free and quick as possible. Logan was also very helpful in my frame picking process and I will continue to go back and recommend Vision Source for any all vision needs.

J
Review №7

My family and I started coming to see Dr. Harper many years ago. And each year we always get exceptional service with him and his compassionate office help. He has an amazing personality and is, truly, a rare find. And Brittney Your personality is contagious. I thank you so much! Don’t change a thing you two!

si
Review №8

Called here because i had something stick in my eye. The girl who answered was very nice and helpful! Got there the girl who checked me in and brought me back was super sweet!! And DR Taylor was awesome and seems down to earth nice guy! Great place!

Le
Review №9

Excellent experiences! Dr. Taylor and Dr. Clearly were so patient with my 3 year old. Ashley made sure my daughter was comfortable and visited the treasure chest before leaving! Highly recommend if you are looking for the best eye care Albany offers!

je
Review №10

The glasses they made hurt my terribly I took them back and the manager was very rude I explained that the glasses were hurting me she was so nasty that they would not even reimburse my insurance she said the glasses had to be destroyed which I knew that was not true they could have sent them back to the manufacture and it wouldn’t have cost them a dime Please beware of this place it is a rip off

D.
Review №11

Dr Harper and staff were all very nice and did their jobs well. My one and only issue was time. It was a very slow moving appointment. What should have been an hour to hour and a half visit drug out to nearly three hours. I could easily understand this had the office been full of patients but it was not. Myself and two others people were the only ones there as per the sign in sheet. Having said this, I would go back again based on the wonderful staff and hope that today was just a freakishly rare instance.

Au
Review №12

My sister shared her amazing experience with me yesterday after her eye exam with Dr. Harper so I wanted to share with all.“Although the office was busy this Saturday, Dr. Harper made me feel like I was the only one there; great listener, concerned for my problems, VERY personable, easy to talk to, and addressed my problems. Genuine and knowledgeable. By the way he talks to his nurses, I can tell he values them immensely. The nurses that worked with me were the great especially the one with curly hair. So thank you for this visit. Amazing eye doctor. Wonderful nurses. I look forward to my glasses, contacts and future appointments.”I will be calling to make an appointment for myself too! God bless.

LA
Review №13

This is the second time Ive been since my old eye doctor retired a few years back. Staff is very friendly, very helpful when it comes to insurance. I love dr. Harper, he spends time with you. Would recommend this to anybody.

C.
Review №14

Five star visit with Dr. Harper and his office help. He made me feel very welcome and all my concerns were addressed by the doctor. Glad I went! I have found my new eye doctor.

Br
Review №15

The staff were friendly and helpful and wanted to make sure your health was priority. Shout out to Logan in the eyewear department for being a great help.

Le
Review №16

I cannot state how fortunate I am to have this professional team supporting my vision journey. I wouldnt be able to see as clear as I have for the past 4 years without Dr. Taylor Prchal, Desiree, and Amanda by my side. This practice stands firmly behind their core values. Thank you and I am grateful.

CS
Review №17

I have seen Dr. Harper for years and really appreciate his steady and thorough care. Thank you to him and the nurses for looking after our family in Albany and Camilla. Top notch care!

Ro
Review №18

Thank you to Dr. Harper and his team in both Albany and Camilla for caring for my mother. Dr. Harper, Megan, Amanda and Logan truly make this practice shine and provide great care. Thanks for your customer service and love for people. Well worth the drive from Donaldsonville.

Ga
Review №19

Ive been wearing glasses since I was 9, and this was the first time Ive had a GROUP of people that were willing to assist me, and the teamwork...I love it and Brittney, I hope all your Mondays and Wednesdays are great, thanks a million...I want to go on and on, but before I downplay my Dr...I really felt like she cared and wanted to help me...I will be back to see you again and again I hope.

Ki
Review №20

Our first visit here was for my 11 yr old daughter. She was nervous but the girls up front were super nice and understanding and the Dr took his time and made sure she had exactly what she needed. I would recommend them to anyone!

Em
Review №21

We both love our glasses we got a few months ago. Thanks for your help Megan!

Da
Review №22

Very sweet office staff....and very patient me and my 12 year old went in together and got fitted for contacts...they were patient with us while we learned to put them in and take them out...Would recommend to anyone for fast and friendly service

Da
Review №23

The greed shown by this office is obnoxious. My daughter lost her glasses in the middle of a huge family upheaval we were dealing with. I had just paid over $300 for them 6 months earlier. Rather than dishing out another exorbitant price, I requested my daughters prescription so I could buy her a pair of glasses to carry her through until my insurance would help pay for another pair. Needless to say, after the second request, I received her prescription. However, the information was incomplete, and I was unable to order her another pair. I was told my daughter would need to come to the office and get measured for the PD (pupil distance) at a price of $30 if we wanted a pair of glasses made outside of the office. This is ridiculous since her PD had just been measured, and she is 19 years old so she isnt growing anymore. Ill be taking my money and my insurance elsewhere from now on.

Ch
Review №24

The girls were sweet and the optometrist was nice. I enjoyed my service and they were patient with me when I was taking my time picking out glasses.

Al
Review №25

The care and attention they provide to each patient is outstanding.

Ru
Review №26

A+++++ Would highly reccomend.

Ma
Review №27

Hours online are not correct they are not open on Saturdays this should be corrected

Information
12 Photos
27 Comments
4.6 Rating
  • Address:2809 Old Dawson Rd, Albany, GA 31707, United States
  • Site:http://www.albanyeye.com/
  • Phone:+1 229-888-3937
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:8am–1pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8:30am–1pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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