My dad was having severe stomach pain. They dont do triage right away to classify which patients should go back 1st. He waited over an hour in pain and finally I took him to Wesley in Derby and they took him back right away and he had to be transferred to another hospital for emergency surgery. Another lady in the waiting room was throwing up and said she felt like she was going to faint and the guy at desk just told her to take deep breaths and didnt even check in her. Ridiculous.

I waited 6 hours to not be seen and I was having really bad heart issues. Ketpt watching people go in the back and not come out. I go in the back to treage get tested and heart rate was high, blood pressure was high, ekg showed signs and get sent back to waiting room. Waited for 5 hours after to never got seen. But watch people come in tell them there problems and they get seen less then an hour and there problem wasnt even life threating.

Worst hospital in wichita. I would rather die on my way to wesley than go here, even though we live less than a mile away. Took my husband in with a head injury and then walked out and took him to a better hospital that immediately took care of him.

I would not recommend this place even if I was dying. The nurses are horrible, They ignore you and are cruel. I got someones else paperwork when I was discharged. They werent recording the medication that I was taking. I watched some men body slam a patient. He complained about his ribs being broken and 2 days later they finally x-rayed him to find out they were. So dont go there.

I spent 48 hours in this hospital. 24 of them waiting in the ER for a room (the ER staff were pleasant other than the man who woke me up multiple times in the night with his loud talking to other staff while he was griping about gun control laws) and the other 24 being warehoused where I spent a total of 15 minutes with a doctor who argued my long standing and well documented diagnoses with me. They refused to give me my full dose of prescribed medication that night so was only able to sleep 3 hours the second night. Now they billed $10,000 for those 48 days. Insurance paid most but they are trying to collect $2800 from me. I have filled out all the charity paperwork because I am unemployed and separated from my spouse. They won’t take my paperwork and are still sending threatening letters and making threatening phone calls. Some “Christian” organization huh? My time there traumatized me so much that I would never go back. Now they’re traumatizing me even more. Literally go anywhere else besides any Via Christi facility!!

The ER is poorly run. At first I thought it wouldnt be so bad because the young lady in the very front area was pleasant. Unfortunately it pretty much went downhill after that. False sympathy and just utter indifference was on the front lines. Sat for three hours waiting and was ignored the whole time. Plus why should I wear a mask if the workers can have their masks under their chin and off. All in all; a very unpleasant experience

Staff doesn’t know what they are doing, I was asked inappropriate questions by my male nurse who was providing me treatment and he even lied to my parents about my discharge, I am more traumatized by my visit as they force you to take shots. I will never be admitted here again due to lack of understanding I received. My dr wanted to keep me in the hospital longer than necessary but to God be the Glory.

This is my first google review. I’m taking the time to write this due to how horrible this experience was. My father had surgery here. It has been the worst service from the nursing staff ever. My mom recently(few weeks ago) was in another hospital from a car wreck and it’s literally night and day difference. The staff barely came in to check on him, didn’t check his fluids, when they said they would be right back it was anywhere from 30 min to an hour later with whatever he requested, was snippy and rude, I could go on and on. Due to COVID no one can stay the night. The next morning my dads fluids, bags, bandages hadn’t been touched all night. No one told him how to order food so he just didn’t eat, they never filled up his water, his gown and sheets had spilt blood on them and weren’t changed. I could go on and on. We begged to stay the following night because we knew he wouldn’t get taken care of. They denied us and the next day it was the same thing. We complained and asked the charge nurse and it did nothing. I will never come to this hospital again nor EVER schedule anything here. Most of the time nurses are amazing and so helpful and that was just not the case. Even his good ones weren’t ones I would brag about. I know everything is swamped and busy right now but that just wasn’t the case. They were just not there, or checking in and sitting around doing nothing when we would come out. I will always choose another hospital than this one if it’s up to me.

You need to change how many visitors you can have if the patient is in critical condition more family members would like to be there

I really want to leave my review here to thank all the staff who took such great care of me before, during and after my baby´s birth. Unfortunately I did not chose via christi for my first son delivery and had a very bad experience.I was all by myself and they went out of their way to meet all my needs and concerns. All staff had very good manners and was nice. A special thank you to all nurses at delivery - for coaching, helping me and being more than kind; to the young anesthesiologist who stood by my side the entire time answering all my questions and alleviating all my symptoms and to the nurses who cared for me Saturday day and Saturday night. The receptionists at labor and delivery and the security guard were also very kind. Thank you for such a good experience.

Not enough handicap parking in emergency rooms side had to park in main entrance

Ive had good experiences with the NewLife Center with both my children.

Absolutely the worst hospital there is . I sat in the waiting room for over 3 hrs without being seen or anything the only thing they did was take a UA . Ain’t spoke to no nurse or doctor . I wouldn’t come here ! They even had a lady sitting in the waiting room that was having sever chest pains . Don’t waste ur time coming here

I cannot imagine getting better care or service for my recent 3-day medical stay. The Emergency room was quick and efficient, the floor nursing staff was unbelievably good. Completely satisfied.

Worst place...sat in here over an hour and still hadnt checked my mothers vitals. She was in here because she cant breathe, wouldnt her oxygen be the first thing you check. No we had to remind them after sitting over an hour. Then the male nurse tried to argue with me saying he checked them. Dont come here, especially if you are a person of color.

The last year and a 1/2 has been rough on all hospitals. This clinic has taken great care of me much better than any of these satellite clinics especially Carriage Parkway. Avoid that clinic at all cost. I would recommend here.

We spent 12 hours there today and they still didnt have a room available for an at risk child. We left without him being admitted 12 hours after we arrived, and the nurse was extremely rude and very happy to see us leave with no concern for the child. A blood test ordered in the morning wasnt done by 8:30 pm and a urine sample was still sitting on the counter about 7 hours after it was requested. My dog gets better care at the vets.

My girlfriend had a Laparoscopic Cholecystectomy (Removal of Gallbladder using laparoscopic techniques). From emergency care unit and surgery department to the Ward 5 staff took care of her very good. Waiting area for family members in the surgery unit had displays showing status of the surgery. Our caregivers were very nice and helpful. I felt like they gave undivided attention to each patient. The hospital is going through some major renovations these days, so you could easily get lost or take time to find the place you’re looking for. The cafe ‘Down Under’ in lower level has a fantastic menu. They serve breakfast all day and there’s a Starbucks inside the cafe as well.

The food was decent, however the service was not. I sat and waited for my wife so she could give birth, we had to go to another hospital. Even while in labor.

Great staff, good cafeteria with salad options, hot line and fastfood choices. Reasonably priced. Covid practices in effect. Ladies at the front desk are really helpful.

Been having to wait 3 hours just to get put in a room going on 30 min now.. not sure how the e.r is called emergency room when they make you wait so long

Literally one of the worst hospitals ever. My relative struggles with severe mental health issues, and I had several hospital staff members who were extremely rude and unkind. One even laughed at her!! They wanted to admit her in that awful place but thank goodness my family was able to force their way out. I do want to acknowledge four people (one gentleman at reception, one lady who first greeted me, and two hospital officers) they were super kind and understanding of her condition. The rest of them need retraining or rehiring. No human being should be treated like this! Hospitals are to help and heal people not make them feel 100x worse.

The operator doesn’t know what she’s doing. I tried calling four times

The hospital staff and nurses were all so helpful and encouraging at a scary time in life when it was really needed. They take great care of you here.

NP.Jamie Gillstrap on 4/15/2021 and the rest of the staff on these day made a good job they were caring ,loving and kind real professional I really appreciate their SERVICE after two days they did a follow up call to check on me these is the first time a hospital NP or Nurse has done a follow up call on me .Thank You NP Jamie Gillstrap and Team 4/15/2021 GOD BLESS YALL.SINCERLY DAVID LOPEZ

My brother was in there ER And was turned away with no treatment retrievement I took him took him to Saint Francis they immediately gave him an ultrasound and found blood clots in his leg I think the doctor Castro should be fired He couldnt get rid of my brother fast enough

We set in the ED for 6 hr with a guy sitting next to us bleeding every where my husband was having trouble breathing he was also exposed to covid and the rude doctor that seen him didnt care what we said we will never come back here I will drive further to get the help we need so mad I use to like this hospital

I will have to be dying with no place else to go to before I go to this hospital again, I was there in june for some tests at which time they took copies of both of my insurance cards but. I still received a bill for $4500.00 in july stating that they had no insurance on file so I called and gave them the information for both insurances then a few weeks later I received the exact same bill again so I called them and again gave them the information and then today I received another statement for the exact same amount this one from a another company so Im assuming Ive been turned over to a collection agency, I dont know for sure because I never got to talk to anyone aftet trying for 2 hours so again I will never go to this hospital unless the decision is out of my hands because if theyre so poorly run that they cant even file insurance I certainly dont want to trust them my health.

Had mammogram done at main campus 12/28/2020. Recieved letter dated 1/26/2021 that i needed addition views. I called daily for a week to get follow up appt. Which i couldnt schedule because they required new order from my dr. I went directly to dr office got new order and faxed myself. Finally first appt not until 3 week. 2/19/2021 at 1:30 Today they call to cancel my appt stating ultra sound tech called out St Teresa location.Now i have to wait another month. I asked if could go to another location Murdock. Which i found interesting because orginally i was told they only do abnormal follow ups at Murdock.

I was given an order for labs and a CT. I called to make my appointment and told them I had written orders. The staff member told me the doctor must fax orders. On arrival in lab I was asked what labs were ordered as the fax was not clear. Good thing I had the original for them. The lady in lab said fax wasn’t needed. Labs were drawn but orders were mislaid. After they were found I moved on to CT. On arrival there I had to wait while they looked for stickers. The clerk went somewhere and had a page of stickers made. Finally I was moved for a very long wait in a small waiting room for my CT. The only saving grace is the staff all seem friendly. To bad they are ill informed and have to work in a system full of seeming inefficiency.

The staff there are superb. They are working in horrid conditions but made my daughter feel so much better. I highly recommend.

Went in for bladder cancer surgery as an out patient but had to spend the night. Nurses were excellent and kept checking on me asking my pain level and administrating meds as necessary. I was very pleased with the care I received and recommend this hospital.

I have never been to an ER in my life but this experience was very pleasant and I felt very taken care of. The staff was very helpful and gave me a choice when they offered solutions and medications. The nurses were all amazing, especially on the 4th floor. Jessica, Lindsay, Ashley, and Brandi all made me feel as comfortable as possible and always asked if there was anything else I needed. I appreciate the doctors and residents that oversaw my care. Dr. Burke, Dr. Horowitz, and Dr. Gilchrist were the few that I met but others were involved I just never met them directly. St. Joseph Hospital has left a very good impression on me. I appreciate all they did to help get me back to health!

Didnt even bother staying. Was nothing but polite and courteous to the receptionists, for some reason they are so rude and incompetent youd probably rather die than deal with them. Especially the elderly black haired (short/mid length) hag that wouldnt allow me to use a quiet room (bathroom) so I could avoid an episode.(Too much sound & stimulation causes me to go into a panic/rage cover my ears etc and there was a young boy screaming). She refused and told me I could go outside then the other receptionist tries to defend her while the whole lobby saw her treating me that way.I asked to borrow a pen and she even complained about that. HORRIBLE FRONT DESK STAFF. They alone made me not even want to stay. Im at Wesley- much happier. Dont waste your time on St. Joseph- the witches inside wont give a damn about you. Cant tell you much else. P.S. MANAGEMENT TRAIN YOUR RECEPTIONISTS! Not everyone has a physical ailment. Mental health is real, too. Update the elderly ladies working reception please. Your front desk women actually caused me to have an episode. And ruined my entire day. Im sorry you women lead miserable lives but leave it at home, k? Fake it till you make and do your damn job with a smile on your face.

Worst hospital ever, every time I come they take forever to attend you for everything. Staff talk loud about stuff outside of work instead of doing their job. Will always prefer Wesley!!!! Never coming back here, staff doesn’t do their job like they’re supposed to! 👎🏼 Waited about 2 hours to get back x-ray results.

Hands down one of the worst experiences I have ever had anywhere, much less another hospital. The emergency staff I encountered was rude, did not communicate, listen to given details, or act personable on any level. When I asked for the doctor to return to answer more questions, I was told that he would be returning amd was literally screamed at by the nurse to sign discharge papers that I was not given to read and that contained a laughable diagnosis that had nothing to do with why I visited. I wouldnt. Ethically, this team was laughable and I shocked that this hospital is operational. Thankfully I was able to go elsewhere to receive proper treatment before my situation became life threatening. Do not reccomend for anyone

The food was good. Maybe a few classes on communication with patients would be a good training seminar.

Completely horrible experience for my daughter. Authorized medications not given, in fact they are forgotten. Extending her already miserable stay. Mold on the food. Calls to authorize service or let me know of adverse reaction never made. HIPPA seems to be forgotten as you call into a unit to give name and confidentiality code on the middle of the hallway with maintenance crew standing around.

Ive called and given them my insurance information over and over again. They keep charging me for the bill. My insurance says they never got the request- every single time billing says they sent it. Not sure why this was a problem to begin with. Im not paying $832 when my insurance says they covers literally everything in full with no deductibles. Getting a hold of them is a challenge to begin with.

We was schedule for an induce, but turn out my wife have a had a c section. I was here with my wife from the day check in to check out. This hospital is wonderful, they got us right in. Every nurses here are extremely nice and helpful. Dr. Maki and her team perform very well at surgery. The anesthesiologist Scott is awesome. He is very good, informative, and over the top kindness. All the nurses here that help my wife that we can remember are: Amy, Mandy, Mara, Chelsea, Liz, Ashley Stone are very attentive to my wife with helpful and kindness.I would highly recommend this hospital for Labor and Delivery.

My girlfriend might be having a miscarriage and they dont care they taking there time

I FELT EVERYTHING! Something went wrong. I started remembering parts of my surgery. When I woke up after surgery was complete. I felt a cut on the roof of my mouth sore throat and then the wave of the surgical cuts. This pain was aweful. Screamed in agony until I had something for pain in recovery room. I wrote a letter and no response from the hospital. No Im sorry this happened to you. Or even a call to see if Im ok. I need them to respond to me to see what medicine did not work for me so I can know incase I ever need surgery in the future. I would rather die than experience this ever again.

I have had 8 children at this hospital over the last 17 years. It has really gone down hill! I prefer St Francis, but in all honesty they are both hit amd miss. After reading other reviews I would definitely agree that the wait and attitudes of staff is why this hospital only has 2.6 stars. The infusion center has always been pretty good. The ER is awful and the labor and delivery is below average.But I would say their cafeteria is hands down the best.

I had my little boy at this hospital and they are all so great and it was 100% perfect. Best hospital to deliver a baby and staff is wonderful!!

They put you in a box before talking to you. Then provide no explanations with the expectation that the patient simply follow procedures. If they dont know why they have procedures in place I am not going to go along with someone who is blindly following themselves. Blind leading the blind never works well. When asked to deal with someone else that request was flatly denied.

We are still very unhappy with our experience. I suffered a miscarriage on 2/24/19. We got to the ER and I was put in a wheelchair right away only to be told that there were no exam rooms available. Im in severe pain and bleeding and having to wait. After everything is said and done, we were only told we had a miscarriage and no one was sure why. We had to do research on our own. We were never given any options about what we could do afterwards. We felt like we were shoved aside. We went in 3 months later to seek advice and got what we were looking for in the end, so to speak. Still unhappy and feel like we could have been better taken care.

After speaking with a nurse over phone, I visited this ER. They kept me in a room for 3 hours, and ran one test only (rapid strep). They told me my portion of the bill, and charged me $229 before discharging me. I remained sick for the next 2 weeks, despite the fact they left me with no instructions or diagnosis.Two months later they sent me another bill for $252 after charging my insurance $663. The bill doesnt explain billing what services they provided to justify the extra charges. Customer service is in some other state and put me on hold for 8 minutes of a 13 minute call, only to provide me with no new information.I will of course pay it, because they will send me to collections if I dont, but dont use this hospital. They are crooks.Update: They did reply to this post, and asked me to call them. The number they gave me took me back to a call center out of state. From there I had to be transferred (actually dropped into an automated system). The lady who answered didnt have anything to add other than I owe them money, and I will need to look at an itemized statement if I want an explanation of services. She then proceeded to present me with incorrect arithmetic. So in response to my complaint, they asked for the right to waste more of my time. Dont use this hospital.

Stay away from ST JOE! The list of reasons is growing. I will most definitely update that mile long list as soon as I feel better to type it all out!

I came in because I was having a miscarriage and the wait was ridiculous. By the time I had bled through my clothes in the lobby I was escorted back and after my vitals were taken I was told there were no rooms open, and put in a wheelchair to continue bleeding in a different waiting area. As if the experience wasnt traumatizing enough, I was poked 8 different times by 4 different nurses and had 2 veins blown. I would have been better off passing my baby in the comfort of my home in private.

Theres clearly a managerial problem here.Processes are not logically consistent.Communications are disconnected and inconsistent.The staff does what it can, but without good leadership, the result is not positive.

Great staff.

I went in by ambulance. I knew I would be released because I knew why I was going. However, I don’t remember anything about about being there. Woke up and was handed dismissal papers. Can’t say anything more than that.

Probably the worst ER experience I have ever had, deceitful so called wait time , they just wanted to get an armband on me so they could charge me Im guessing....i was told Id get right back and then moved into a filthy waiting room that i could not properly social distance from other people nor were the chairs cleaned from previous patients. I left without being seen. Very upset!!

Went in for severe abdominal pain, lots of vomiting, and passing blood. ER gave me not even a half a bag of fluids. Doctor walked in and went feel better yet? When I said no he scoffed at me. They discharged me. Ended up a few hours later after suffering at home to Wesley where I was admitted and stayed for a week.Called to talk about the bad experience. Was told they would be back with me within a month. Still havent heard a word.You couldnt pay me to go back to this hospital. I STRONGLY suggest you go the few extra miles to Wesley and never go here.

I would give zero stars if there was an option. I was on the 5th floor as a patient( med/ surgical unit). Several times I had to constantly remind my nurses it was time for my medications. Had very little interaction with caregivers, and the care was less than personalized. To make a long story short they breached HIPPA. They disclosed information to someone that I had not authorized to be disclosed to. ( Didnt sign a release of information.) I called the Risk Management / Quality Assurance department to file a complaint. They told me they would investigate the situation and get back with me. Needless to say, no one followed up with me, and no one is available to speak to regarding the issue when I call. I left the hospital still very sick, and should have never been released. When I got home I ended up having to call an ambulance, and be admitted to another hospital. I wouldnt recommend this facility.

All I can say this is the best hospital Ive been to. Ive delivered my children here except my first born he was born at wesley and It was the worst experience ever that I never went back for anything... But here at St.joseph all the staff and everyone have been great especially the nurses. They treated me with so much care during my deliveries and stays I will forever feel very thankful towards this hospital..

THE NICU NURSES DIDNT LOG EVERYTHING MY SON WENT FLAT LINE 7 TIMES MY MOM AND I WERE THERE WHEN IT HAPPENED THE NURSES WAITED OVER 3 MINUTES TO GET TO MY SON BECAUSE THEY JILL SAID THEY WERE SHORT STAFFED. Stay away from this hospital

My dad should up for cancer biopsies he had to be pushed my my 70 year old mom and when the nurse came to get my dad she was VERY RUDE she said in front of everybody very loudly .. sir can you walk ... and when he tried to explain that he can’t walk far she said... All I need to know sir is can you get a gown on and walk yourself to the bathroom and my Dad said no ( his hands are so extremely swollen he can’t bend his fingers ) and then the nurse said to my 70 year old mother “ Well you will have to come back and help him and dress him because we have nobody to do that for you “ ARE YOU KIDDING ME... is this a hospital??? What the heck ... people come here because they are sick and need help and there’s “nobody to help him “ .... my dad is so very sick and has multiple tumors they are doing biopsies on he is in severe pain hands so swollen he can’t bend his fingers.... with no one in staff to help ... and I just sent him to be in care if these people... not feeling very confident AT ALL .

Hospital must be cutting costs. No menu for opting in meals. What you get is what you get.Staff is over worked and the ratio per patient care is, in my opionion, 2 to 30.If you are bedridden, put your call in for assistance 30 minutes ahead of time.This use to be a good hospital. Buisness and greed have taken control.

I normally dont have an issue at Saint Joes ER but tonight was a different story. The nurses I saw were great per usual but we waited THREE HOURS and still didnt get to go back to the second waiting room. We decided to leave and my boyfriend didnt get any care from professionals.We found out right before we left that all of the beds were full. If we would of been told that in the beginning, we would of just wanted to go to immediate care in the morning.Now we will probably get charged for seeing the triage nurse even though we didnt get any care.

Horrible just like 23 yrs.ago

I DO NOT recommend this hospital to anyone no matter what emergency. My sister was in critical condition and while her family (me and several others) had been waiting in the waiting room since the ambulance arrived a FRIEND was able to see her before her own family because the nurses forgot about us not once but several times. The nurses also lied to us about when my sister was getting out & kept forgetting her gifts family got her in her old rooms so each time we had to go and ask for them to find and give her, her flowers. Then the nurses had the nerve to tell her, her family wasn’t her family because we don’t have the same last name. I watched the nurses poke her over and over again w needles because they were careless & when my sister asked about the giant disgusting bruises, they told her she already had them. & every time they gave a consent form it was AFTER they had already done it. This place is absolutely terrible & 10/10 my worst experience at a hospital. & looking at the reviews I can see I’m not the only one so that says something.

My daughter was in the ER within the last month and spent 4 days in the ER because they couldnt find her a bed. She had told me her primary nurse the first day was really rude but I kind of blew it off. Later that day I went to ask the nurse a question and I must say I was shocked and infuriated. This woman was one of the rudest people I have ever spoken to in my life verging on just plain hateful.I gave birth 6 years ago at St. Joe and was treated the same way by the anistegioligist assistant and nurses. They turned what should of been one of the happiest days of my life into a miserable experience. So, my last two experiences with this hospital have been miserable because of the hateful and rude attitude of the employees. There will NOT be a third time. I will never go to St. Joe again.

Worse hospital ever! Pregnant with contractions, vomiting and in pain they check my vitals an that was it. Make me wait without checking my baby for more than 4 hours after waiting for so long my husband was very upset and we left. The floor from the waiting room was grossly and the bathroom was very dirty too. I will NEVER visit this place again and 1 star is way to much for this horrible place.

Please avoid this hospital at all cost. My grandpa is Curr in the icu on the 5th floor this hospital has no clue what that are doing. They are giving him no medication that he needs and are doing nothing for his 104 fever.

Awesome work. Great bed side manners. True team that shows theyre there for the patients, and not for a pay check. Keep up the great.

I was taken to the hospital after having my first seizure that lasted 5 minutes. I dont recall any of what was said to me as i was completly out of it after my seizure. The seizure was witnessed by my fellow service members in the hangar at McConnell afb. From what my supervision said the doctors doubted that I had even had a seizure. Less than 24 hours later i had a second one and then a third one witnessed by a nurse at wesley hospital they admitted me and took care of me. Its a good thing that I didnt seriously injure myself when i shouldve be in a hospital but due to the incompetence of the doctors at via christi they let me leave and risked my safety by not admitting me. I will definitely never return and be going to Wesley from now on. At least they take care of their patients.

I got St Josephs hospital and I was treated with so much respect and so much care I spent 5 days there from the security all the way up the 7th Floor nurses and the doctors or amazing over my lifetime Ive been in quite a few hospitals but this place was just the best they take really good care of you there compassionate from security to the nurses Im a truck driver I had my cat in the truck and they would go out and check and report back was fine everything was good I cant say enough for Doctor Hill the best doctor but I think Ive ever had in my life thank you is not enough from the bottom of my heart got it sent me to this place and they took really good care of me thank you again from the bottom of my heart

Not recommended for surgical patients. Their method of transferring patients to their bed after surgery is excruciatingly painful. It could be considered abuse. It shouldnt be that way. There are methods of transfer that dont cause pain. You can also hear other patients crying out in pain. Patients shouldnt be hoarse after surgery. Something is wrong!

Waited 3 1/2 hours waiting to see someone and they acted like it was nothing and said it’s not unusual to wait 7 hours only one good nurse I met

I spent 3 days there and the doctors and staff were very sweet and helpful and blessed me in an amazing way! So thankful for them and all that theyve done for me.

I had my son 3/1 at the new life center at St. Jo. Unfortunately, things went south. My doctor (Maki) and her team were so fast to act. I had a severe PP hemorrhage. I stayed on L&D for 2 days and every single nurse went above and beyond. Special thanks to Dr. Maki, Jenny, Liv and Sarah!

Had an awful experience at St.Joe, while family member was in the ER. Patients room was very hot and was told that there was nothing they could do despite the patient sweating profusely. Patient needed a pillow for leg that had been operated on recently and was told that they didnt have many pillows and had to wait until the next shift to get one. The nurse which was denying the patient things to make them comfortable was extremely rude and acted as if any requests made by the patient were just a complete bother to her. Not to mention the hours and hours of waiting for a specific department to come evaluate the patient. 12 hours in the ER and still not many answers or help. Do yourself a favor and go somewhere else!

Paid $44k for an imaging surgery here. Apparently asking them to put it on a disk in under 6 hours is such an outlandish idea that I should be embarrassed of myself.

Thank you for helping me last week i was in a lot of pain and you all fixed me up thank you for all your help my back was in pain.

My surgery and short stay in Via Christi St. Joseph was a memorable experience. Everyone I met was professional, positive minded, confident and encouraging, My day shift recovery nurse was a real blessing. I think she is spiritually a healing person. This means her core intent and basic impulse as a person is lovingly to heal, assist healing, promote healing, without being invasive. I could feel her intent through her hand on my back as she helped me to take my first steps out of bed. As a registered nurse she was firm without being mean like ole miss fussbudget. I wanted to take her home with me. The food they sent up to me has ruined me for the real world. My first meal out of the hospital was bland and not satisfying compared to the food I received at the hospital. My subjective opinion of the food is that it is almost at the Chilis restaurant level. Yep, I mean that. Next, When I pushed the Call button a nurse or helper responded quickly. Everyone who entered the room had a good attitude, including the cleaning people who were very nice. I did have a less comfortable feeling coming from the male nurse on the night shift but I figured this was because we males are not as nurturing as females, especially females who are mothers, and because as a child I responded more quickly to my mother than I did my father. Of visiting and visitors: when I was taking my first few faltering steps down the hall I discovered a large family in the day room. A man napped on the floor next to a baby sleeping on a blanket while women sat in chairs. When I asked about visiting hours I was told there were no rigid, fixed hours. In other words, a visitor could stay all night if he or she wanted. My summary is this: if you need to go to the hospital, then Via Christi St. Joseph is certainly a good place to go. We pay a lot for hospital services through Medicare, other insurances, and cash copays. Via Christi St. Joseph makes the cost seem not so bad. And in passing, when I was at Via Christi St. Francis emergency room a few months ago, they too were excellent.

I really like the cafeteria there. It’s open late at night. Go on Tuesday or Thursday to enjoy some reasonably priced Mexican style food.

In and out within 30 minutes! Fast and friendly

My experience here was great. Everyone was courteous, polite and kind. Unlike Wesely. Theyre rude and unorganized. I pray I never have to go there again. This place is forever the best.

The rudest staff I have ever met. They forgot us in the waiting room no less than three times while my family was in critical condition. Never got straight answers from any nurse, never saw an actual doctor. The staff even outright lied to us or maybe they are just that incompetent.ADDITONALLY, the nurses and psychiatrists had the audacity to tell my family we werent her family despite telling then numerous times how we were related. They often ignored our requests and even left her flowers in a different room when she was transferred.

A man was yelling for help and I was around so I tried to ask the first person to help who happened to be an ER doctor. I told him and he looked at me like I was out of my mind and said why are you telling me. Go tell a nurse not me to humiliate me in front of his peers even though he was not busy and could have check on this man. I find the ER doctor very unprofessional and rude.

My experience at this hospital was horrendous. I was there to deliver a baby with the most amazing OBGYN but every other staff member made my experience there a joke. My epidural was replaced twice and the nurse anthesis acted like I was a liar every time I told her I could feel everything. I spoke to several women who also delivered at St. Joe and their epidurals also didn’t work the way they should have. I might as well have skipped my epidural and at least been able to get up and walk around but instead I was stuck in bed in unbearable pain. Then when I finally delivered my son I had a nurse come in and practically shove my breast in my sons face when I was still worked up from delivery and in a lot of pain. We finally made it back to the postpartum care and I had nurses who were “too busy” and couldn’t answer my call light in a timely manner. The kitchen took 3 hours to bring me the smallest breakfast, and the pediatrician was rude and very demanding. I hope I never have to return to this hospital. My biggest hope is that my OBGYN is delivering somewhere else by the time I’m ready for another baby.

Friendly and knowledgeable associates go out of their way to make your experience comfortable. They go the extra mile to pick up on the smallest detail making your test beneficial to your health.

I never had a chance to express my gratitude to your staff at this facility. I came to you right after my seventeenth birthday in 2002 when I was 26 weeks pregnant and in labor. Though there was nothing that could be done to stop the labor and delivery due to the large hematoma that had formed in the umbilical cord, your nurses, chaplains, and physicians did everything they could to make me feel as comfortable as possible. At that time I was a high school drop out working fast food with no hope for my future. Your prayers for healing helped me find my true calling as a nurse. A gift I have not taken lightly. At this time I am a psych nurse and still working toward my BSN with four healthy babies. In memory of the little girl I have lost I do this job with pride just as all of you did for me. With all the love, admiration, and respect in the world, thank you for the difference you made to me. Nothing you guys do is in vain. I just wish that back then I was able to articulate my gratitude to you a little better.

Went to the hospital this morning with my son and i couldnt carry him in even though he was doubled over in pain. We go into the er and i put him in a wheelchair and the guy at the front desk came up to me and said we have limited wheelchairs your son has to walk. I said cant you see hes sick and cant walk. And this jerk said to me He walked in here didnt he. He doesnt need it these are for people who really cant walk. I was so mad I took my son to Wesley and i asked if we could use the kid wheelchair and they said you dont have to ask they are for kids so je can use it. Love wesley hospital and they are more caring and nice. Dont go to ST. Joe if you need care

This place is a joke! Everyone ignores you when u enter. I had to go on a man hunt to find my mom ....bc someone told me to go to the seventh floor and there were rude people up there as well. I spent 4 hours to call and hunt her down to give her clothes. I do not recommend this place reguardless of emergencies or not.

Room 554 5th floor1) Poor Communication2) Dad laid in bedding that was filthy with his bodily fluids and no garment change for 2 days3) Nasal Gastric Tube stayed plugged for hours causing my dads health to decline throughout the day.4) Was told that toilet paper was a premium while he had diarrhea.5) Linda lied about my dad not wanting a procedure6) House Nurse kept rolling her eyes at me and my parents and kept talking over us and defending her employees. Also said in a very loud obnoxious voice in the hallway...Oh yeah..THOSE people are really upset.7) The only bright spot was the Doctor agreeing that a change in hospital situations was a good idea.*If my dad would have stayed in this hospital another day his health at that current rate of care would have declined even more. The care at this hospital is NEGLIGENT at best.*This hospital is a horrible example of how patients especially seniors are treated. Im glad that I was able to advocate for them to get them out of here and onward to a better situation.*Im going to make sure that my 20,000 plus local social media connections and word of mouth NEVER use this hospital.

I went to the ER at this hospital for acute pain in my ovaries during pregnancy. I was very sick, and very scared of an ectopic pregnancy. When I first got there I pushed the button once so the nurse or aide could help me tie my gown. About 2 hours later I pressed the button once again to see if they could bring me something for nausea. Every time I would press the button they kept turning it off. About an hour later I finally got someones attentions by going to the door and waving down help. When the nurse finally came in to see me I told her that I could not contact her, and the call button was not working. She proceeded to tell me oh honey, they kept switching it off because I had nothing to tell you, your test results arent back yet. I was very upset to the point of tears. It was not a good er experience.

Sat in the waiting room dying for 2 hours. Then they put me in another waiting room until I finally showed them I was puking blood. Then they were like heres some zofran. Finally put me on the 7th floor and this jerk Brett would give e asprin and tums. Aspirin? TumTums? Is this Walmart? Worst experience of my life. I never want see Brett again. And trust me I will tell everyone about Brett nurse 7th floor

Excellent facility, excellent staff, comprehensive services, part of Via Christi network so has access to best of services in the city. However, smaller more community feel than the big hospital on St Francis.

My Mom is in the hospital we have had phone problem, problems with the nurse answering the call light we would turn it on and wait and we would watch the light and they would turn it off this happened 3 times in over a 30 min time period had to go out to the desk and complain then they ran to take care of her. Next she was to be moved to a rehab we was told a certain day we was here waiting no one picked her up... finally a case manager came in she did not know anything about it so here we are the next day waiting again told us she would be picked up at 11 am... no one showed up 12:30 we started calling cause she had not had lunch. 30 min later they called told us the the doctor wanted to review the charts so she would be picked up at 2 pm. They should of let us know what was going on. This is why (her daughter) I myself won’t go here or any Via Christi hospital . I hope you enjoyed all the money you have made off of her insurance and her and the money she spent on your God awful food and what me and my family spent on eating here so we could stay with her.!

What looked like security guys walking around in the basement around the surgery waiting rooms with NO masks. WOW just WOW

Fast service, kind people. I was in and out in about an hour with over half that time being the MRI machine. The nurse who injected the contrast was the best I have ever had, I didnt really feel the needle stick at all.

If there was a choice for a zero, especially when you dont see anyone for hours at a time, so someone could potentially die in their room and nobody would notice or care. the social worker got me mixed up with another patient making me even more confused. I could go on but this place is hell.

The front desk mistreated me and my son. The night shift worker at the front desk was being so rude . Her customer service was very awful. We came at 8pm didnt get seen until we waited over 6 and half hours .

Dr. Meinecke was the absolute best. Everyone on the staff in the ER was quick, courteous and thorough. Dr. Meinecke and his team took such good care of me to make sure I was comfortable during a very personal and excruciating procedure. He was a blessing!

I was born there and my doctor was so nice to my mom and I and all of the doctors was super nice the staff was amazing and the doctor made sure my mom was as comfortable as she can be. Shout out to dr. Rice😊

Waited all day to be seen. Nurses were rude and treated me as an inconvenience. When I was actually seen the doctor kept everything short. Spent all that time just to write me off a prescription without actually examining me. Worst experience I’ve ever had in a hospital I definitely did not feel taken care of.

I took my 5 yr old son here explaining that he had severe leg pain and would not walk at all. They took us back to the er room and gave him Tylenol. I explained something was really wrong but they did no X-rays or blood work and sent us on our way with growing pains paperwork. 5 days later I called his pediatrician to have some blood work done and he was then diagnosed with leukemia cancer. Had the er done something he could have been diagnosed sooner. If a mother is telling you something is really wrong with her son please do some tests St. Joseph. He later died this August the 26th surviving only 13 days after diagnosis.

Great place had my twins here and they were wonderful, the doctors the nurses and down to cleaning lady. Very attentive and polite...