Quality of work was poor. Fillings all chipped or fell out and they don’t stand behind their work. You can definitely find better.

First visit today. Very good. I would recommend. Dentist was open and caring. Explained my treatment.

Disclaimer: my experience is only with receptionists on the phone. Rude receptionists that can’t confirm any kind of insurance. They’ve changed their tune every time I’ve called. They’re also rude answering general practice questions. Going somewhere else.

For some reason just got a bill in the mail for the past 2 years for free cleanings. I just went a few weeks ago and they said cleanings were covered by my insurance. I always pay outstanding bills before I leave the office. They wouldn’t have let me come into the office if I had owed for 2 years.

Don’t go here. My husband encountered a very rude dental hygienist and ended up leaving the appointment early due to this lady’s appalling behavior. I had to reschedule mine and my children’s appointments and they sent me a letter saying they can charge us $40 for each missed appointment, when I clearly called in to reschedule them. The people that work there have no clue what they are doing. I would NEVER recommend this place to anyone. The only good thing about them is that they’re opened late but that’s it.

Do not go to dental this practice! Several family members have had to have dental procedures redone after Dental Associates dentist work. Their teeth cleaning and overall dental practices are many years behind other dental practices in the area.

Ive been looking for a dentist office for 20 years that exhibits kindness, compassion and patience. I have crippling anxiety over going to the dentist and end up never returning due to rudeness and embarrassment that they have made me feel. This is the first dental practice that I have been to that treated me with respect and dignity. Karen the hygienist was incredibly kind and explained everything as she examined me. Dr. Smith was gentle and informative about my future dental plan moving forward. I feel I have finally found a permanent dental practice that will eventually eliminate all of my anxiety issues that I have carried with me for decades. I cant express the relief that I feel. Thank you.

I had a crown made at this office. It broke within a week. I called to see what they could do since I had just had it put it in. They said nothing these do not last forever. I understand that but $500 later it should last more than a week. Then I went in for cleaning and they said I need deep cleaning which my ins does not cover so I asked them to just do what my ins does cover. They said ok then i received an outstanding bill that ins did not cover because they did a cleaning that was not covered despite my request. I do not recommend them as they do not do credible work and their prices and billing are not handles professionally or morally.

I will never use this office again. I called to make an appt and to make sure they accepted my ins which they assured me they did. I then recieved a bill for $200. When I called they said they didnt accept my ins and that they had said they did because they just assumed that was the case. They would not work with me on this at all. I was told there is no way in hell our receptionist can keep up with all the ins companies and thats why I was told they took it even though they did not. I would not go here unless you want to be charged for services that they tell you are covered.

Was treated very nice wish I had the money to keep going

I’ve always been apprehensive and nervous going to the dentist since I was a kid. Never here. They are gentle and do such a thorough job cleaning teeth and with dental procedures. Everyone is professional and courteous. Kura is an awesome hygienist!!

I usually loved Dental Associates - I took my kids to Tiny Teeth for a little while since they couldnt see under age 3 at Dental Associates and it was closer. My 3 year old was fine there. Tiny Teeths dental procedures wasnt covered under my insurance, but the cleanings were so I decided to switch back to Dental Associates now that my son was 3 and to get some work done on his fillings and my daughters. They could fit me in the same day I called to switch to get 1 of the fillings for my son done so I scheduled it. My son wouldnt open his mouth for them and they wouldnt give him any of the gas to help relax him. Since it was so short notice my son hadnt had a nap and I wasnt feeling well. I suggested having him in my lap and leaning his head into the dentist lap (like they did at Tiny Teeth since this was his first visit to this dentist office), but they disregarded my suggestion and told me I needed to have him put under to get his fillings done. We left and we came back on our second scheduled date for my daughter and what would have been part 2 of my sons fillings. I thought that they would at least try again with my son, but the dentist sent out an assistant to tell me that he refused to see my 3 year old again. I had been working with my son for a week on opening his mouth and listening more for this appointment plus it was first thing in the morning so I figured he wouldnt be grouchy from not having a nap. Im very disappointed in Dental Associates and after today I will never be going back. I believe the dentists name was Dr. Carpenter. So if you have small children and they want to put you with him, Id ask for a different dentist.

I really miss Dr Miles. I followed him from Halstead MANY years ago and had my kids start going to him when they were VERY young as well. I have considered going closer to where I work in Newton since he retired, but the hygienist are why I keep coming back. They are great. My husband likes their convenient late evening hours. I wish the best to Dr Miles on his well deserved retirement, but it just isnt the same not hearing his voice in the hallways.

I really liked Dr. Miles who recently retired. I have seen two other dentists at this location, and theyve been fine. Just not as great as Dr. Miles.They schedule really far out, or same day if there are cancelations. Theres not really any in between.The hygienists have all been personable and do a good job. Sometimes youll get one in an obvious bad mood, but we cant all have good days, right?I am concerned that one time they said I had a cavity. I went back to have it filled and was numbed with a shot. Then when the dentist came back he said they were mistaken about it being a cavity.Ive also had billing/insurance issues with them in the past, but they were all resolved with a day or two of me calling.Overall, I like this practice. Ive been going for seven or eight years and will continue to do so.

Had the most traumatizing experience at this dentist that I have had with ANY medical experience in my life. From the moment I sat down with Dr. Clark I had the feeling that he was looking down on me for not having dental insurance for the last 5 years. He said he would have to remove my tooth. They started the numbing process and it was incredibly painful just the get me numb. Of course having a needle in your mouth is painful but this was the most pain I have ever felt in my life. After he numbed me he started to pull on the tooth and I felt an extreme amount of pain. I let him know. He tried pulling again and I told him “that is pain not pressure.” He gave me more shots to numb me and started pulling again…same situation, extreme shooting pain down through my jaw and nerves. He finally gave me a different numbing medicine and was able to pull the tooth out with no pain to me at all. Turns out I was non receptive to the lidocaine so I had been feeling everything. After the tooth was out he was very reluctant to prescribe pain meds saying “well the tooth is out so you should be fine” even though I was still in so much pain I was shaking.This had all happened on a Friday morning and I spent the whole weekend in terrible pain. The Norco 5s he prescribed didn’t even make a dent in the pain I was feeling. I called 1st thing Monday morning and let them know about the pain and they had me come in. I saw Dr. Clark again and told him about the pain. Without even looking in my mouth he said “well you got a tooth pulled so it’s going to hurt” like im stupid and don’t know my own body. I told him, “yeah I know but I can feel something is wrong”. After taking a look he finds out that he left a bone in my mouth. He said “I didn’t see that when I took out the tooth”….i had to start the extremely painful numbing process all over again. He asked if my mouth was numb and I explained that it was not. He started pulling on the bone and couldn’t get it out. I was yelling in pain. I did not know what hurt worse the numbing needles or him pulling the bone so I just let him keep pulling. He finally got it out while I was crying. Then he refused to refill my pain prescription telling me some story about an army vet he know that overdosed on percoset 10s…which isn’t the same situation at all.

Great staff friendly atmosphere professional attitude and very helpful

Dr. Clark is an artist.... was able to save a tooth that had little left to avoid a root canal! Great work and professional experience.

Ive been going to Dr. Smith for years. Hes always calm, gentle, and makes what should be very painful procedures virtually pain free. I cant recommend him enough!

I called to make an appointment for the first time. They made me an appointment for a week and a half out. Called me non stop to switch my appointment to different days before my appointment. Then when it came to my appointment time, I went in and they told me it was a month later (Dont you think I repeated and had them repeat the date and time when I made the appointment over the phone?!?!)!!!! Poor customer service. Will definately not be going back there.

Beware they may physically harm you!Read the 1 star reviews there are discrepancies with there professionalism and the ability as trained medical professionals to administer General anesthesia!!! There are two cases here over time in the reviews, look!. Do not go here they are not Good people. They havent even acknowledge these 1 star reviews at all.... what does that say .... that means they dont care cause why... business is probably good for them so why should they care... No stand up to these crooks! They are Evil!

Everyone should take these reviews with a grain of salt. People dont typically get on the web to write good reviews, only to complain. I have been going to Dental Associates for over 20 years and they are the best in town. First class service, excellent hygienists and Dr. Hall has also been my dentist for the past 20 years. His care is excellent and is very trustworthy. A dentist isnt going to tell you that you need a procedure when you dont just for the money, and of course if you dont keep your appointments you will be charged, they loose a lot of money every time you dont show up. If this place wasnt the best then why are they completely booked 6-8 months out every time I go in for a cleaning?

Always do a great job for me and I love the late evening appointments so I dont have go miss work.

Ive been in to see Jeff Smith with Dental Associates a few times and he is an ethical dentist that Ive come to trust.

Dr. May screwed up my wifes bridge and now we are paying a different dentist to get it fixed.Did not do a good job on my cavity filling as I can feel it on my teeth.

Ill make it as brief as i can. I had a tooth that had a root canal done at a different time I didnt get a crown put on so it broke in pieces. all this was a different time and place... now to this dentist! i went in needing to get this partial tooth removed they seemed very confident in doing so. I was 23 at the time and had cash on me for the hard work i had put in I had 1500 on me not know the cost. I also had insurance. they treated me like I was homeless because of my cloths and until I got this recient job at this time in my life I almost was. they put me under to remove the tooth. (now ill pause for a sec the put under , to sleep! a dentist not cool... Ok and after they were done i woke up. at first obviously I dont remember what they did to me during or immediately after or what was said while I was a sleep. so after they were done i dont know how many seconds I found my self in a chair trying to stand with 5 people around me every time I tried to stand I would fall back in the chair. I started to come to consciousness at this point . I was cursing which didnt come natural to me about the doctor I was really upset in some way again I have no idea what happened just i was inmobile In a foreign place with forien people. so here I am every minute rembering more and more these people were being so unprofessional as a matter of fact no one tried to calm me down in the medically induced state they put me in. The Dentist was cursing at me told me to leave. This has probably beeen 3 minutes now and next thing you know I was walked out side by someone. and had no one to drive me so I drove myself! Thinking I was ok.... now ill stop here again there is no way that in my right mind would any of this have gone down period or in this state They put me in something happen ed i believe he made a mistake and hurt me vause they didnt kniw what they were doing and I woke up.... I had a bad reaction of some kind to this. but needless to say these people could have takin my life for there negligence. conclusion dentist are not doctor s also I could have died or worse killed someone else by accident so Im writing this to inform you to please stay away keep your children away. even if you have had a good experience these people have complete disregard for human life and should be in prison!... if you read this thank you for your time and God BlessOh and I forgot they also sent a 40 dollar bill to collections..... wow this man and his associates will be judge by the most high.

Dont ask for special scheduling. Or get frustrated when they dont explain procedures. Because then theyll call you 3 days after rescheduling the original appointment, to tell you to go to another dentist and leave you hanging with a temporary crown. Horrible customer service.

Not happy at all. Will not go back.

Excellent efficient care

Very friendly service

They rock!

Great service