So far so good. Was easy to get machine to check my sleep pattern. Now to see if I need a C-Pap. They were prompt and easy to work with.

Kiante was a great representative for your company. He was very professional, very personable and a pleasure to deal with , Answered all questions quickly and made sure he was understood. Appreciated him so very much

I had a pleasant experience at AeroCare today picking up my new CPAP machine. Kasey was very helpful in bringing me up to speed with my new CPAP and provided me with very good information. The receptionist, I believe her name was Tamera, was also very helpful. I wish your warehouse was as helpful and knowledgeable as your Texarkana office.

Great courteous people, easy to understand & helpful as could expected! Thank you for a wonderful & informative visit. Stephine was absolutely great!

Delivery personal professional and curteous considerate.

Great company, great people, fast, friendly service, from the ladys in the office to the techs and the delivery guys, yaw are great, thank you

Angelika and I both have and are using AeroCare for all our hospital equipment needs as well as other items of a medical nature.

My visit was very pleasant and professional. I was explained as to how to use and clean my machine. I would recommend Aero Care to anyone who was in need of a C Pap machine.

Our technician was very nice and went over everything with us until we were comfortable using our machine. We were very happy with his service.

Took the time, at least 30 minutes, and showed me in detail how to connect and use everything rather than just throw me instructions and send me on my way.

Aero Care was Great outstanding service very professional my doctor submitted the necessary forms and aero care did the rest and delivered I highly recommend this company Thank You

Everyone was so friendly and made my husband feel so comfortable during his mask fitting. They also explained everything and made sure we understood. I am so glad we were not sent to Marshalls!

Great company everyone i have spoke with or that has delivered things are wonderful

Everyone is very nice. I had a problem with my new device. Kenneth came right out and took care of us. He is very friendly and helpful.

Girls processed me two hours early because I felt bad

Stephanie was amazing. She answered all my questions, and very personable despite the COVID-19 restrictions.

Your agents on phone interviews and the physical visit today have been very good! Your people are very accomodations and answer all my questions! Thanks Dorothy Sisk

These people are awful!!! When dealing with elderly and sick people they need to show some compassion in their work ethic. They are way to quick to put the blame on a medical offices rather than following through with their job. Only when we threatened to take back our prescription did anything get done. The people in their front office will destroy this company with their terrible customer service. I will never step foot in their again.

Yes more compassion needed. I did my part with the home test. I have been waiting over a month for a simple call about my CPAP machine. Not to mention the wait time in ordering and delivery. Just wanting a good nights sleep.

The staff was very friendly. They helped with my Oxygen needs.

Fast service. Sold me a nebulizer cheaper than anyone else in town. No hassles. No problems. Device works as it should. Michelle is a pleasure to deal with.

Was very satisfied with all of the services. Paul is always nice and helpful..thanks for your people.

Very good experience and people are very nice to help you

The Technician explained everything where I could understand

I absolutely have no complaints about how my grandmother has been treated throughout this process on getting her oxygen. Every time I’ve called to check on the status Michelle and Donna have been exceptionally nice. Even when I stepped in one day when I was in the area shopping, I spoke with April and she was super friendly and outgoing as always when I come in. Aerocare has been honest, kind, compassionate, and has went above and beyond to care for her, unlike other companies I shall not name, but starts with a Lin and ends with a does not care thats for sure.....whom continued to lie to her, and take advantage of the fact that she’s legally blind. Not really just her, but other Medicare patients as well. After speaking to them they have their patients believing ”other” Medicare guidelines, which are untrue, and I called them out on it.(I looked up the LCDs) I assure you, they realized they weren’t dealing with my grandmother, or some innocent person they could take advantage of with their lies. On top of that, the guy I spoke to was so rude... I mean I know he was losing an oxygen patient, But he (Toni)could be a little more professional than that. Kudos to their driver Craig for taking such great care of her, she sure did hate to lose you. I could tell her new driver Doug was going to be just as good to her. He took his time and explained everything so well to her...VERY professional! He was full of love and free spirit. He told her if she needed anything to call him, at any time, it did not matter what time it was... And if for some reason he wasn’t available to assist her if it was a weekend then he could surely reach out to who could. If thats not good care, I dont know what else would be. I’m excited for her. My husband and I use AeroCare for our CPAPS....We have used other companies, but since switching to Aerocare we havent left. We love Stephanie shes so sweet. She is always helpful with our machines if we need it, but you better make an appointment because shes a popular lady. And guys, gals, its worth an appt I promise, she’ll actually take time to explain stuff, answer your questions, because she seems to care......doctors wont even do that anymore. Thank you for reading, I just never got the opportunity to post for my experience too.

Great and quick service and very well explained

Your Staff was very helpful with setting up my machine.

I have had good experiences with this company. They are friendly yet professional.

Everytime I tried to use these people for anything it was a huge hassle and now of them having my prescription for my cpap for a replacement and also being sent 3 times they still have no clue of whats going on. If they treat every customer this way how in the hell do they stay in business they really need to get with the program before they lose all their customers

Very good product and excellent technicians!Very helpful!

I have never seen such poor customer service. It took four trips to the facility to get supplies ordered and I do not live in Texarkana. Every time I went in, there was a different delay. The doctor had to fax the request twice and still they did not help in any way except to finally transfer me to the warehouse. The Texarkana office noted they had tried to call me at one point and that I did not answer. That is a lie because my iPhone shows all missed calls. I will find another supplier.Dr. Strutton

Always friendly staff and eager to help.

A piece of my CPAP fabric mask broke the night before a trip. I stopped in and told them my dilemma. They had one on hand and informed me that it cost $100! When I looked shocked the lady told me thats what they cost. That is robbery and exactly what is wrong with our healthcare system. They apparently dont compare prices or even care how bad they rip off the public. I found the piece I needed for $26 elsewhere and will never give them the opportunity to take advantage of me again.

I stopped using AeroCare. Their customer service is terrible. Everything requires a prior appointment so I went to another medical supply store and was treated like they were glad to see me.

Ive called the CPAP lady for two weeks and have not got return call also gone to office and was assured Id get a call back......still Nada .......thank you for the professionalism ......what a joke

Someone stole my debit card info, in order to pay for this 1 star company equipment.

Gave them the script for a CPAP over three weeks ago and never heard back from them. Finally called myself only to be put on hold for 10 minutes. Finally going to get me in 5 days from now. So if you are in a hurry dont go here.