My children and I used this dentist for about a year and a half. Recently, I received a message from the dentist that its time for a cleaning. I call to make the appointment and the receptionist repeatedly asked me what type of insurance I have. I was confused and explained I am not a new patient. The receptionist ignored my concern and asked me once again, what insurance do I have. She then proceeded to tell me that my insurance is no longer accepted. I think that a courtesy call would have been nice, explaining that my insurance is no longer accepted. Instead I get a reminder to schedule a cleaning, and then the receptionist speaks to me in a demeaning tone. This was very unprofessional and even though my childrens insurance is still accepted-it will be a cold day in Hell before they go there again.