I am extremely picky with dentists and how my teeth are cleaned, and I’m so thankful to have found RB Dental and Dr. Lozano. He has an amazing team of hygienists that do such a great job cleaning and explaining the process, making sure you’re comfortable and making sure they know what your insurance covers and doesn’t! I’m one of the rare people who love going to the dentist but it needs to be a place I feel comfortable and I know they’re cleaning my teeth thoroughly and in the best way possible. This office have all upgraded equipment and cleaning devices. I wish they were a pediatric dentist so I could bring my son, as well!

I always have a very pleasant and happy experience at Dr. Lozanos office, even though Im there to have dental work done. Thats because the doctor and his staff, including Sharon the hygienist, are always super friendly and helpful and make you feel that they really care about you and your dental health. They are all also very professional and excellent at their jobs.

It is always pleasant to see Wendys smiling face. She is always friendly & professional. Sharon is efficient , tells me what she will do step by step, asks me how I am doing during the cleaning, & has excellent time management. Thank you Sharon for taking good care of me.Leila

Dr Lozano and the entire team at RB Dental Excellence truly epitomize Excellence. They have taken terrific care of my family with both routine dental health and urgent problems such a cracked tooth. They are professional, skilled courteous and compassionate. They also have excellent COVID-19 safety protocols. I highly recommend them.

Dr Lozno & all his staff are wonderful. I have had very good care for many years. Very supportive as I came to them as an anxious patient. Always explains all your options. Coordinates insurance and like family.

Excellent care provided by everyone. Very helpful ladies at the front desk as well. They are taking every precaution and following all ADA rules since re-opening. I felt very safe and my appointment went off without any issues. I highly recommend Dr. Lozano and staff. I used to hate visiting the dentist but this team is wonderful.

I have been going to RB Dental Excellence for at least 15 years. The staff is friendly and personable. Dr Lozano is a great dentist. When I moved from RB to Coronado, I still continued to go to RB Dental Excellence. Sharon is the dental hygienist. She does a great job. As she cleans your teeth, she tells you what she is doing. She is careful and thorough. She seems to genuinely care about taking good care of my teeth. No lectures either.

Excellent and great service, I have been going since 2005 and I’m very satisfied

This was my first time going to a dentist as an adult in, unfortunately, quite a few years so I was very nervous. I was in for quite a wonderful surprise! The staff were very friendly and polite. They listened to all my concerns and made sure the doctor knew too. The doctors were very kind and thorough. They showed me all the x- rays and made sure I understood what I was seeing. During the cleaning, she kept asking if I was uncomfortable or in pain and told me to make sure I told her if anything hurt or became too much so she could stop right away. She even complimented me for being so consistent with brushing and flossing and told me it was very evident on my x-rays. She also asked another doctor to quickly check my x-rays to make sure there was not anything she missed. The other doctor was just as polite, and thorough. He explained the few minor things he was seeing on the x-rays as well as examined my teeth. Then they brought me into the side office for privacy to talk about the next few visits I would need for those minor things as well as cost for each. I know this is a lot, but, for someone who has always been scared of the dentist and has bad childhood memories, I was extremely impressed and satisfied. I am looking forward to my returning visits and will be recommending them to all my friends and family!

My first appointment was today and I was blown away by the level of service I received. From the moment I walked in I was greeted with a smile from Wendy, she is very friendly and does a great job coordinating and advising on insurance coverage. I was seen on time which is important to me. Big kudos to my dental hygienist Carrie, she was friendly, informative and really went above and beyond to make sure I had a great experience. Most importantly she does great work! Dr. Lozano did an overall review of my dental x rays and he also made great recommendations and suggestions. More of a consultative approach vs a sales approach which I really appreciated.I am very glad I made the switch to RB Dental Excellence!

The services are always very good. The only thing I dislike is the constant deluge of “feedback” , “surveys” “promotions” etc. I wish they would leave me alone. I hate their electronic reminders. I have tried to opt out of all communications, but my requests are ignored.

Ive been going here for years and always feel comfortable when I have an appointment. The staff is friendly and concerned for your well-being during cleanings, etc. Dr. Lozano always does an amazing job when I need something done for my teeth. Thanks RB Dental Excellence!!

RB Dental Excellence is great! The staff are always friendly and nice. They added additional COVID-19 protections for patients and staffs, but my appointment went as smooth as possible. Thanks for all you do!

I had a very pleasant experience with Dr. Lozano and the staff. Dr. Lozano was very knowledgeable. The staff, particularly Wendy, was extremely helpful and patient. She went over the insurance details with me very carefully and I would say more than once.

Always very professional and excellent service. My wife and I have been patients for almost 10 years and have always been very happy with their service.The reason we originally became patients is recommendations from other patients of theirs when we moved into the area. Since then I have found out that other people I know are also patients and they also think very highly of this dental office.I have had many procedures performed here including crowns, love their single appointment crowns, and cavities.They are very caring about their clients and it is obvious they have the their clients best interest in mind.

Excellent dental group and staff, including dentist, dental hygienists and front desk!

Ive been with Dr. Lozano since January and every my visit his office charges me more than they should according to my dental insurance. When I mention this during my next visit they always say they will look into my EOBs afterward and take care of it during my next visit. After my 4th visit in March Wendy said she will check everything and call me back with the results. She never did. 4 months later, in July, I had another visit and asked whats my account balance and was told it is $0, whereas it supposed to be $373 at that time from all those overcharges. Apparently, 4 months was not enough to check 4 EOBs. Luckily, Wendy finally recalled that I have already asked about it many times previously and said she will look at it again. So far, in August, Ive already had 6 visits in total and, of course, they say they will take care of it on my 7th visit. Interestingly, they did not send a claim to my dental insurance for the visit in July (more than a month ago), I assume because the insurance will say that I overpaid again and they will owe me even more. When I called them and asked about that, they said they will check what happened and call me back. Of course, they never did. I also noticed one of the claims in February was split into 2, like if I came 2 times on 2 different days, but I did only once. Not sure if that is just a mistake or actually insurance fraud. Im going to file a grievance with my dental insurance and a complaint with the Dental Board of California (billing issues is out of their control, but they are interested in any fraud) if they will keep holding my money.

I had an emergency extraction due to inflammation from one tooth. Process was quickly performed.Welcomed by a very friendly staff. Paperwork was easy to complete. Dental technician was pleasant and worked diligently to complete my initial exam and cleaning .The office staff explained the schedule of charges and worked with me on a payment plan. Overall a most pleasant experience.

Great place for any dental work you might need done. Courteous and professional Dr. Lozanos staff knows how to treat their customers. If you are in need of a cleaning ask for Sharon, she is by far the best! Long time customer and I will continue to come here.

Ample parking. Nice office. Great staff. Good care. Love the massage chairs. Good experience all the way around.

Can always trust Dr. Lozano and his friendly and efficient staff to take care of me and let me know what to do to keep my teeth and gums healthy! Kudos and Happy New Year RBDE team!😁🥳🤗

The staff is always friendly. My hygienist, Carrie always remembers me and asks about my grandson! Dr. Lozano is very personable and gentle. I recommend this office highly!

Always super great results when I visit the very properly named DENTAL EXCELLENCE office. I sincerely appreciate the many years of super dental service I have received.

Great dental office. The doctor, the staff, the equipment are all top notch. Docs anesthetic injections are painless and so was my filling. I am extremely happy and satisfied with Dr Lozano and his office.

2 star cause everything looked perfect and how it supposed to be . Got my Root canal done in June 2019, but guess it was not done well enough and had to see a specialist to get a re-root canal done in July 2020 . What a horrible pain and experience to go through after shedding so much of money .

Dr. Lozano and staff are the best dentist my family and I have ever been to. My wife and I and three kids have been coming to RB Dental Excellence for the past 10 years and we are all very pleased. Thank you RB Dental Excellence.

Excellent experience, thank you!!!!

I had a really great experience. Dr. Lozano explained things in a way I can understand, and we were able to work out a treatment plan that I am happy with.

The staff are all friendly and seem to genuinely care about your experience. I appreciate the care I receive whenever I am in here.

Good quality of dental services in the chair and front office. A professionally run dental office with caring people.

I love Dr Lozano anddddd the entire staff... Wendy, Megan, etc.! All so competent, caring, and efficient! Sharon has got to be THE best hygenist in the world!!! She makes going to the dentist enjoyable... Impossible, right!!?? Thank you for taking good care of me, my husband, my son and our teeth! You guys rock! 🥰

Ive been a patient of Dr. Lozano since 2004 and have been very happy with the care Ive received there.

Sharon is the best dental hygienist who cares for the comfort of her patient as well as providing professional cleaning skills. Doctor Lozano and his staff are the best, treating all patients as if they were family. After having moved to Rancho Bernardo four years ago my brother Anthony and I are glad that we were referred to Doctor Lozano by Warren and Nancy Sargent.

I love Dr. Lozano and his staff! The girls are so sweet here.. highly recommend

Always efficient, make you feel comfortable, and encouraging, even when Life makes it difficult to be a regular patient. I am grateful to Dr Lozano and his wonderful staff.

If you live in the Rancho Bernardo area and are in need of a new dentist go to Dr. Lozano. Awesome dentist and great staff. Highly recommend. 5 stars!

This guy is a good candidate for malpractice, if one wishes to spend any more time on him than they waste getting unnecessary dental work done.

Always excellent.

Professional, caring and friendly.