Went to have a procedure done. Got right in and a bit later was done. Nice people work there.

My main provider at the internal medicine clinic here is great! However, Ive had some issues with other stuff, an appointment being cancelled on me last minute by a pretty rude medical assistant, having to hound them for 3 days to get the results of my {rapid} strep test, not getting called back after leaving a few messages for the office manager (who I was directed to call). Generally I honestly just feel like this isnt a place I can get help when I need it and I have reached out a few times to inquire how this can be addressed and no one seems to care to get back to me, so Ill probably being finding a new provider at this time.

Doctors and nurses are almost always great! Friendly, knowledgeable... Its the office staff that sucks. Theyre entirely uninterested, make it feel like youre an inconvenience for actually making them do their jobs, and dont look up from their phones enough to see theyve got someone waiting. I guess Tik Tok is more fun than helping others.

I was taken aback with the way i was treated, Starting with the receptionist. Snippy and curt, behaved nearly put out to check me in. The nurses lacked what I find to be some of the most important qualities to posses as a nurse. Proper bed side manner. Kindness, compassion, empathy... and being patient with... the patients. Im sure it can suck dealing with sick/hurt people with heightened emotions on a regular basis... but it comes with working in the medical field.

Amazing service! was helped by a super nice young woman, i believe her name was zoa? she was super kind and knowledgable to make sure i had the best experience! 10/10!

Love my doctor Shrui Sanghvi she is Fabulous. If youre hurting she will try to fit you in the same day and she will help you with the pain or flair you are having. She is also helping my son.

Was 4 star having been seeing my doctor here for 8 years. He’s retiring in Dec 2020 this year. Not being replaced obviously. None of the other doctors here are accepting his patients. Seems would be the usual practice. Instead IHC included a flyer with lots of doctors available at Memorial Clinic. Is obviously an IHC ploy to shift us to there. Would be horrible traffic for 3pm or later appts. Plus would take 4x longer for morning appts. I am on maintenance Rx so have to see a doctor quarterly although can renew with telemedicine now. Is a pattern at IHC less service. Several years ago they changed all IHC hospitals to out of network mid year for my BCBS policy with a Fortune 500 company while offering to accept a transfer to an IHC policy. Obviously a ploy to get more IHC policyholders. Anywhere else might have been consider restraint if trade. Nice.

Has messed up my prescriptions for 5 months in a row. I find the error myself and come back To get it fixed. I suffer from a number of conditions and have not had the energy to change pharmacies until now. The final straw was failing to include the blood pressure medication I came in for on a Friday. They told me to wait extra time for a separate medication after I had asked for the blood pressure medication. Then did not include the blood pressure medication I had come in for. I was in a hurry and forgot to check. I realized after they closed. They are closed on weekends so those two days and three nights were a nightmare. The last time I was there they literally had to sort through the entire stock of filled prescriptions because they misplaced mine. I have never encountered a more inept pharmacy staff. The head pharmacist is consistently rude and has on multiple occasions given me incorrect information, including that “klonopin does not interact with grapefruit juice.” Another very dangerous mistake. I’m considering filing a lawsuit.

If I can i will give -0 star ⭐️ to u guys I make a appointment with them and they call me after 2 day and they canceled they say to me because who works there yesterday she don’t know anything we don’t have Communication are you guys playing there I want to write your name also but I think for your future because my wife also healthcare workPlease go back to school for Lauren how to do better customer service or come to me I will give you free class

It’s clear the wait times for appointments with specialists are tough to get, and the phone rings off the hook for staff. Luckily, just getting allergy shots has proved to be a pleasant experience, as much as shots can be.

Just to call the clinic , no even the office you want, you will be put in a line for the switchboard.Additionally and most important the bathrooms for the patients do not have a sufficient amount of water dispensed. This was always frustrating that in a health setting a patient cannot adequately was their hands. But now with COVID , bring your own sanitizer with you.

I was a patient there for six years and they send me to a collection agency for a $60 bill. They have no regard for anyone other than their business.

Came to get a Covid test like last time.Refused this time. Need to make an appointment.

Great place, go to it every time I have a scheduled appointment.

Hard to find the crisis entrance

Great medical clinic. I have been well taken care of for many years by Doctors and staff of the Salt Lake Clinic.

The pharmacist I typically work with (JK Naylor) always catches any kind of discrepancy when it comes to the cost of my medication-- he is kind to both his staff and patients. I also very much appreciate the care that the pharmacy techs provide at this location, I havent been let down whatsoever.Thank you!

Great facility and staff. I met with the LiVe Well Dietician and my experience was great! I was well educated on how to achieve my nutrition goals and improve my overall health. I appreciated a personal and non-judgmental visit where I could be heard and feel empowered. Thanks

Very clean. Very helpful staff in Neurology and Phelotomy.

Ive used the pediatric office, urgent care for myself and children, as well as an internal medicine doc for my aging 30-something year old body. All have been good experiences. Ive appreciated the careful questioning, sharing, and expertise at the pediatric clinic. I once saw an amazing DO at the urgent care after a car accident. He was incredible. The internal med doc is highly sought after and doesnt accept new patients because his panel is super full. Hes incredible.

This is a first class clinic. Well-equipped, highly competent physicians. Great staff.

Dr. Torghele was very nice and explained everything that she was doing with lots of detail. I really enjoyed meeting her and am looking forward to my next appointment with her!

Very surprised. Just called to make an appointment to establish care and was told that they are scheduling 8 months out...thats almost a full term pregnancy! I felt it was ironic and poor management to be unable to take new patients until March 2021 (I called on July 14th, 2020). Too bad.

I have been going to this clinic for years, even prior to the new facility being built. I have never had any issues and really like the fact that everything is in one building. I also work right around the corner, which makes it convenient and easy for me. I would highly recommend this place, for urgent care, blood work, primary care physician and orthopedics (which I have used them all over the years). The only downfall at times is that appointments may run a little over.

I got a covid test and they never called me with results. They got my name wrong on my form, and out me on hold for two hours and hung up on me. Unacceptable!

Really great workers here you will love this place

The Allergy clinic is the best! They always treat me and my family with great care, are efficient, but friendly and safe at the same time.

I went here for the first time yesterday for an annual eye exam. You may think if you have insurance that it will be fully covered. Wrong! If you need contact lenses, they charge you a $40 refit fee. After waiting in an exam room for 40 minutes, I was finally seen, only to be talked to like a baby from Dr. Torghele. As I was leaving, she escorted me back to the front desk to make sure I paid. Then it took the receptionist almost 5 minutes to swipe my card. She also asked me if I was private pay. I told her no and that the receptionist who checked me in had entered all that information. She said, Well, it wasnt done right... Gave me even more confidence in this clinic... Guess I wont be surprised to receive a bill for the full amount of the visit. Besides the optometry tech, the staff were all kind of rude. Bummer this is one of the few places that my insurance covers for optometry.

On hold for 10 min for a call that lasted 1 min. And they are booked out until the end of Agust. Good news the lady I spoke to was friendly and they are accepting new patients. If youre willing to wait.

My family has had great experiences at the clinic where we are able to get all of our care. The InstaCare has been a great place to go for urgent needs (as opposed to a more expensive ER). Props to Dr. Wallin and team.

My PT, Nira, was exceptional. Best I have ever seen. Physiatry service with Dr. Mendoza also superior. PT and Physiatry act as team, working to get me the best possible outcome. Referrals were fast and I was able to get into Specialists consults quickly. Love the location, the service. A+! Easy parking.

This place is wonderful! Have visited many specialists from multiple departments. Doctors are well trained & top notch. Like the fact I can come to one place for all my medical needs.

I had read other reviews about this Dr. so I was apprehensive about going in to my appointment but I did. He was amazing, he was very informative and kind. I just recommended him to my coworkers. He refilled my prescriptions and made some adjustments but they were needed. Im so glad I went in.!!

The Instacare clinic was awesome. The service was fast. The staff listened to my concerns and allowed me to participate in making decisions regard my care. They were very respectful and fun to interact with. The doc was a cutie!

Sadly I needed my tonsils removed. My physician referred me to Dr.Bradley. When a woman called to set up an appt she was REALLY rude on the phone. This woman was the single worst conversation with a so called health care professional I’ve ever had. When I hung up the phone I was so overwhelmed I started to cry. Gladly my doctor referred me to another place. I recommend you do the same or maybe someone will realize they might need new desk staff or at least a survey so I can rate that woman. Anyways, there you have it. That’s my experience. Hope yours is better

I love this clinic! Everyone is so nice. Whether you are there in person or on the phone making an appointment. They treat you like a person & not a number.

Dr Pardy is the best Pediatrician I have had yet. She takes her time and acts as though youre the only patient she has for the day. Takes your concerns as a parent seriously. Wonderful woman.

Very helpful staff. Never rude to me. Found them very accommodating and knowledgeable. Great suggestions for a variety of problems.

I was referred to the Salt Lake clinic by another physician who is out of the area and was told that they were a good option for someone like me in Salt Lake. Except for the fact that even though they have over a dozen specialists in the field I need help in, the earliest appointment that they have available is February of 2017, or 6+ months from now. And that is with a Registered Nurse, not a Doctor. So, the Salt Lake Clinic is basically worthless.

Very friendly people that work there

Doctors get 5 stars, but the nurses and staff get 1. I was left over an hour waiting for a simple flu shot. When I asked when I’d be called back, their response was “I don’t know.” In another department, I was not given critical information over the phone (something so simple), so I wasted my time there, too.

Most Doctors are good but the staff a d how this place is ran needs help. For example you cant check in early. The check in staff has some problems with being friendly.

I came here for physical therapy and Nira was awesome! Took great care of me and had me walking after a few months of physical therapy. I highly recommend salt lake clinic. Its so convenient having all my doctors in one place. Dr. Schwartzman and Dr. Mitchell are also awesone! They really take the time to listen to your concerns and explain everything. Everyone is so nice and friendly here!

Got the flu a day before a cross country flight. Without question from the front door to the pharmacy Best urgent care I have ever been to. Friendly, concerned and super fast. Look no further!

Love the OB/GYN Staff! They are an amazing group of people. Its always a pleasure to see the staff and not one bad experience. Wait time is minimal if you are an early morning patient. Dr. Servoss really does care about her patients and takes time to answer any questions.

They have no idea what anything cost, and will not let you pay when you visit. Then they start sending multiple bills over the next couple months with codes that don’t say what they are for.Super scam that explains what is wrong with “no-healthcare” !Instead of Intermountan it should be called Mountain Enter. Because they Mount and enter your backside.

I have never had a bad experience at this clinic. I have some chronic issues and see several of the doctors working there regularly. There was one minor issue with a call back before a surgery but nothing out of the ordinary for a busy office. Being a responsible adult, I called them back when I didnt receive the call I expected. Imagine that! Dr. Snihurowych (and her nurse), Dr. Baldwin, Dr. Bradley, Dr. Smythe, and their staff are all tops in my book and I recommend them to my friends and family all the time.

Terrible experience. Physical Medicine Dr. Kristina M. Snihurowych did not listen to the concerns and problems I was having and focused solely on what she felt was most important to her. Her head nurse is completely unprofessional and thinks she is a doctor. I would never recommend this clinic to anyone. Since my original visit over 10 months ago I have had absolutely no resolution with the issue I have, resulting in multiple referrals, thousands of dollars spent, and nothing to show for it. Think twice before going to this clinic.

Thees people at this clinic absolutely discust me. The receptionist was a God awfule person, and then took a personal vendetta against me me and now refuse to see me Im glad they follow an intermountain standard.

Took very good care of me when I had a biopsy done

Watch out for Dr. Hale!!! When I went to Intermountain Healthcare I did not have health insurance. I was told to address my health situation it would require test. I went out of my way to make sure that the cost of the test was something I could pay. When I got my bill the price was close to 50% more than what I was told. I called and point this out and said I was still in posssion of my quote and they said they would do an internal review of it. A month later I was called back and told they would not be changing the price and I was stuck with the bill. I hope no one else has experianced something like this taking advantage of people without insurance is a horrible thing for a clinic to do. If I had to describe my experiance with one word it would be untrustworthy.

Ashley Byno was my doctor throughout my pregnancy. She was extremely intelligent and was certainly full of knowledge so I did like that about her. Two Stars because she was literally always in the biggest hurry ever. I always felt like a nuisance asking questions or having any issues. She also told me the week before I was due if I had my baby over the weekend she would definitely miss the birth ( I was due that weekend). I had my baby that Monday afterwards at 7 pm had gone i at 7 am & was there all day although labor was easy for me. & My doctor wouldnt come in because she said she still had some of her family in town. Not sure why you would plan that out the weekend one of your patients is due as an OB first of all. I also didnt get an exam from her until 5 MONTHS post partum just to find out I had an infection from my stitches (3rd degree tear). Still hasnt followed up with me weeks later about it. Honestly I think shes just way too busy and should not be accepting anymore patients. Super disappointing, I had switched doctors to Ashley mid pregnancy from my original OB to have a doctor I felt I could actually rely on. Dr. Traverelli ended up doing my delivery & did an AMAZING job had to use forceps but saved me from a c section. She was amazing. In the end it worked out.

I visited the internal medicine clinic today and had a much better experience then in the last visit.

I have several Doctors at this location including OBGYN, Pediatrician, Dermatologist, General Surgeon and Family Medicine. I absolutely love all of my current Doctors. I have had 2 past experiences with an ENT Doctor and an Internal Medicine Doctor that were less than pleasant but I have since changed Doctors. I have never had any troubles with the staff. You have to understand this is a healthcare facility and sometimes they run behind and sometimes things dont run perfectly. But as a perfectly understandable human being I feel they all do a great job!

If I could give 0 stars, I would because they definitely deserve it. I can only speak for Dr. Yeh (Opthalmologist), not the entire hospital, but I cant believe how dishonest he and his staff are. I went in for a preventive eye exam which is covered through my insurance once a year. Two weeks later I was billed for $173. When I called to dispute the bill, they said I scheduled a Dry Eye Diagnosis so the bill was correct. When I tried to explain why that was not correct the woman I was speaking to was very rude, told me that there was nothing she could do, and basically hung up on me. The only mention of dry eyes was after the exam when I stated I couldnt see well driving during dusk and Dr. Yeh mentioned I might have dry eyes. His only recommendation was that I could put a warm, wet cloth over my eyes once a day. No prescription for eye drops.I highly recommend anyone reading this to not go to this office. I just wish i wouldve read these reviews before going here! They are SHADY!!

Needed stitches. Last minute. Kind and efficient doctors. Nothing but a good experience despite being busy. Thank you, Doctor Harris.

Dealing with the appointment scheduler was a nightmare. They absolutely do not treat you like a human being here. Rude staff and rushed overbooked doctors.

Would you like to...1) Be judged immediately by your healthcare provider/ looked down upon for your life style? (Tattoos and piercings?)2) Be treated like an idiot (Especially if you are a woman!)3) Have your concerns ignored/mocked4) All of the aboveIf you selected option #4 then I highly recommend you see Dr. Child, an ENT at this clinic!

Called the dermatology clinic to speak Dr. Bradley Rasmussen for a medical issue. Rep advised me shell have his nurse assistant call me back. Verified all my info so a nurse would call me ASAP. Its been weeks and i havent herd from anyone. Ill take my business elsewhere.

Extremely disappointed in their customer service and billing department. The man assisting me was unwilling to take my insurance information because his computer was not loading. He was not even willing to scan my card and enter in my information later. He sent me down to a different department, where a girl scanned my insurance card and said it would be taken care of. I just got a bill from Intermountain Healthcare (four months later) for $1,000 because they do not have my insurance information on file. If Intermountain Healthcare cannot figure out how take care of basic insurance protocol, then I do not trust them with my health. I will not be going here again.

I had my first visit with Dr. Byno a few months ago. After our discussion, I called to set up an appointment for a procedure we had discussed. The day before my scheduled procedure a P.A. called to cancel the appointment. It seemed to be MY fault that the front office didn’t coordinate with the doctor, they did not have what they needed for my procedure. It took a week and a half for someone to call back to reschedule, then I had to wait another month to be seen again. The PA called a week before my appointment and we discussed what I needed to do to prepare. When I showed up, everything began to unravel. My prescription was not at the pharmacy, no one was at the front desk, and so on. Eventually, I had to leave without my procedure. The PA did not pass on pertinent information, the Doctor’s solutions for that day were not feasible. I left horribly disappointed. Now Im searching for another physician and office that actually works together. What a difficult, frustrating situation.

Happy with the staff and the eye dr. I saw. Really helped me with figuring out qhat was wrong when no one else could.

Was referred to Dr. Jaffe by Dr Moores because of continual back pain that had recently reached epic proportions. I cant think of anything else but my pain, and I can only find a comfortable position lying down. Jaffe reviewed a 2 year old MRI and explained in detail how arthritis and bone shifts were causing my pain, and those conditions likely worsened over the past two years. He recommended a new MRI and invasive surgery. Nicelong term strategies, however, when asked for a short term strategy to manage my pain with medication he refused. He said my biggest problem was being overweight and to focus on that. When I reminded him my pain level was a 10 and I couldnt excersice to lose weight he said become a vegan. Okay, another nice long term strategy but nothing to address the level 10 pain Im in. Good Dr how much weight must I lose before the arthritis disappears and the bones return to their original position? Im waiting Dr. In fact, how much weight must I lose and how many vegan meals I must eat before the invasive surgury to fuse my spine is unnecessary? Basically, Dr. Jaffe he said go get an MRI fatso, and shut the f*** up about your pain. So I called my primary care phycician; Dr Moores explained the situation to here assistant, who was argumentative from the outset indicating no medication would be given without an office visit with the next available visit being weeks away. I pleaded for somthing to be phoned into my pharmacy and was promised a call back on Friday which never came...so more pain to endure over the weekend. Write it down folks Dr Jaffe and Dr. Moores are absolutely horrible doctors, without any compasion. The hypocratic oath? Haha, theyre in it for the money and nothing else. They wont be getting anymore of mine anymore.

Excellent and knowledgeable staff. I enjoy being there.

Since when do patients find out rules after they get to the appt?I had an appointment as a new patient with Dr. Servoss, OB-GYN. We got lost getting to the clinic (it has been over 20 yrs since I was there). The clinic is all new and gigantic. We were not able to make a left turn at the corner of 9th and 4th st. ( the time was 1:29 pm, and I had a 1:30 appt). It took us 5 mins to figure out how to get to the clinic. By the time we got parked, got into the elevator, then walked a great distance to the desk, it was 1:41pm. I was told that their policy is not to see a patient if they are over 10 mins LATE... SERIOUSLY?I was never told this when I made the appt. Never told this when I got my reminder call. But boom! One minute past the 10 mins. (due to the no turn lane) and I couldnt see the doctor.I have NEVER heard of this policy...as patients we are usually kept waiting 15 -30 mins before we even get to see a doctor. BUT if you are past time your appointment time by 10mins. at SL Clinic, dont expect to be seen!To their credit, the desk people were trying to be nice about it...but I didnt feel nice back. I am 70 yrs old, it takes me a long time to get out of the house. Had I known they had this policy I would have made sure we were there earlier. I can understand the concept, but if this is their policy.... The Clinic NEEDS TO TELL PATIENTS THERE IS SUCH A POLICY! NOT TO LET THEM FIND OUT WHEN IT IS 1 MIN. PAST THE DEADLINE.

Love Salt Lake Clinic! Ive been going there for probably 15 years and have had nothing but positive experiences. I had a shoulder injury several years ago for which I saw Dr. Hanseen in orthopedics. He and his nurse (Gayle? Gayla?) were so incredibly helpful and friendly. I see Dr. Torgehle in optho yearly (Im diabetic) and she and her staff are great. I always enjoy catching up with her and she always listens to any concerns I have. Ive seen Dr. Rasmussen in dermatology for many years. He and his staff are great. Before I saw him I had been going to another dermatologist whod left pretty significant scars from removing moles. Dr. Rasmussen has training in plastic surgery and the moles hes removed....night and day difference. He is really skilled and if you have to have any sort of work done that requires suturing, you will be very happy with the results. Finally, Dr. Bradley in ENT took out some nasal polyps a couple of years back. Ive also seen him from time to time for other issues and have always been very happy with the level of service I received. Im perplexed by the experiences others describe. Ive had many, many visits there over the years and have never had a visit that I was unhappy with. I have found all the providers Ive seen to be approachable, friendly, and caring. Ive only encountered friendly and helpful support staff and have never been made to wait an unreasonable amount of time in the waiting room or for a return call.

I went and saw Dr. Kalaba for a routine check up. Dr. Kalaba himself was great, funny, personable, addressed all of my concerns, went over history and just was overall very thorough with this visit. I am writing this review on behalf on his nurse/nurses aid (couldnt tell because she didnt have a badge) who was extremely rude, unfriendly, and unprofessional. If it wasnt for Dr. Kalaba I would have given this review a 1 star. My first impressions of this visit were incredibly uncomfortable. My advice to the Intermountain Healthcare Staff in Internal Medicine is that this nurse/nurses aid needs to be under review. I work in the medical field and have had lots of experience with health admin/professionals and she does not meet the minimum requirements of bedside manner. Very disappointed in the quality of care provided by her.

My experience here was HORRIBLE. The other day I arrived at my doctor appointment (that I set up a month ago). I was ten minutes early for my 9:30 appointment and was not notified until 10:00 that I would not be seen today and to come back in THREE MONTHS! From talking with the receptionist, I found out they were notified the night before that the doctor would not be coming in that day, but they decided not to notify me until 40 minutes after my appointment was supposed to begin. I sent them an invoice for $100 to cover gas and the hourly wages I forfeited. I got a call from their Director of Operations, Mike Hancock, essentially saying that they will not reimburse me because they do not hold themselves to the same standard that they hold their patients to (as outlined in their cancellation policy). If I was the one that blew off the appointment they wouldnt have hesitated to charge me a huge fee, but if they are the no-show then you as a patient just have to deal with it and are at their mercy for rescheduling - perhaps three months later! Luckily I was able to schedule a next-day appointment elsewhere with an awesome hospital and doctor. In summary: DO NOT GO TO THIS CLINIC!!

Good luck getting an appointment if you need help with Rheumatology. Rude, inconsiderate staff full of empty, heartless apologies. Website shows they are accepting new patients with a doctors referral, but the staff wont allow you to make an appointment even when you have an Urgent referral from your primary care physician. Theyll just try to get you to go to different doctors/clinics in the area.

Problem: I can never get hold of anyone!! It is always wait,... lines are busy. All I need is to have a prescription refilled. The doctor never calls the pharmacy back.

Pharmacy not open until 8:30 am so if you get up here before then well there closed. Dont rely on Google time. Call ahead if any concerns

Doctor Servoss is amazing and perfect for the job!!! :)

Ive had enough of my Dr. at the salt lake clinic. I will be looking for a new Dr. through sale lake regional. Dr. Maxwell does not listed to me. He wont address half my questions

Because of a miscommunication of a scheduled time for an appointment, which I did show up at the time I thought it was at, I was denied treatment that was ordered from my Regular Doctor. The Girl at the desk told me I was a no show, so I can never be seen there again. She told me that my Regular Doctor would have to treat me. Whats the point of having to see a specialist then if a Regular Doctor can treat you????? It took years for the Specialist to build her reputation, and in 2 minutes a receptionist ruined it.

Had a billing issue, was contacted by practice administrator and Preston Cook. I am awaiting resolution.

The operator is rude as hell, if you dont want to work there get a different job lady.

For some reason there was an ongoing protest in front of this building for a time.

Great care

Its close and offers all services

Always good!!!

They have good doctors. Attention is good. A pleasing place

Very friendly receptionists and very good pediatricians.

Very good doctored and burn service