They make 2 year olds wear masks... How could anyone support a buisness that ridiculous! Spend your money somewhere else!

Nice LA fit location, lots of equipment! the check in staff is nice and there’s a nice basketball court. this location is really great!

Cool gym. Well equiped for beginners. Staff is awesome, always willing to help.

Posting a one-star review simply because Im not getting my moneys worth when they close at 5 on the weekend and I need to stay here and work out so I can get my work schedule done and I can get my day done for the week this is something I pay for this is something I take very seriously I would like you guys to open regular hours you guys are supposed to be running full capacity that means running for hours from 5 in the morning to 12 at night you guys should be open every single day

This Redlands LAFitness does not care about its customers’ health. The cooling system has been not working for at least 3 months. The management is very poorly run. Customers should receive at least 3 months added to their memberships for the irresponsibility on the part of the management for not repairing the air conditioner in a timely manner.

Love the fact that theres just so many different machines u can use for a full body workout .

Really good gym when comes.to equipment. Just a Lil pricey for.only being open till 8. I go to planet fitness also for.cheaper and wherever whenever 24 hours. The staff also ripped me.off.fo.about over 40 workout session they owed me pre covid. Was told I would lose.no sessions after paid for. Lots of.time.and.money I lost. If your looking for a gym that is reasonable this one is not it. Love the gym. But had alot of bad experience with the gyms head staff.

Yes its great they are open up and running beautifully!!!

Good people friendly 🥰

Love this gym. everything works very clean

Great gym, machines are all up to date but this place can get a bit busy during certain hours.

The. Staff at the front desk were rude in san Bernardino on university

Worst pool ever. Its like swimming in milk because the water is always so cloudy. The pool is also randomly closed all the time. The 24 hour fitness near the 10/210 freeway is such a better pool. Very clean and clear.Update a year later. Pool still incredibly bad. It is hit or miss on if it looks like it is full of water or full of milk. I dont understand why they cant keep this thing clean. Downgraded to 1 star because of this.

Why hasnt this gym gone back to regular business hours if California has now been fully open for over about a month now.

I am older/ retired long-term member of LA Fitness.. and I still ride a big motorcycle from Lake Arrowhead all the way down the mountain to Redlands Club to play Rball .. anyway - I came out of the club at 4pm on Fri 12-6 - and it was RAINING.. NOT COOL/bad news for me.. but I went inside and asked the staff of they had some garbage bags I could use oover my body as a poncho.. and smaller bags to cover my gloves - and they DID HAVE THESE - we worked together as a team to cut holes / and taped me up at the wrist - and I got home safe and 85% dry (suprised me) .. I say THANKS to the staff who HELPED ME in my time of need .. scarrrrrry ride home in the rain up the mountain - but all went fine .. THANKS GUYS ;) - Captain Dave -retired ATP

Clean and has a pool spa & sauna.

Not sure what’s going on here

Machines are great! Ive been here for years! But over the last 6 months Ive had to leave my workout early because they use SO much please it makes me nauseous and burns my eyes. And Im not sensitive to bleach like that so I know its just them using to much

The club itself is old, dirty, and not much excitement going on. The kids club rocks! The kids club workers are amazing. They never rush you. They are always happy and caring towards the kiddos. Really impressed with the people that work in that area. Thank you to Bailey, Liz, Michael and I believe it was Madeline in the evenings. Great kids staff

Went in to claim my personal training sessions that the manager told me never expired and low and behold they were expired. My assigned personal trainer stopped contacting me and responding to my messages. The current manager took my number and said he would look into what the other manager told me and that hed get back to me. He never did. Poor customer service all around. Although the amenities are nice they are not worth the price. Go to Fitness 19. They treat you better. Dont lie and have plenty of amenities to offer depending on location. Not to mention you cant beat the low cost.

Well I was really looking forward to trying out this gym with the free 5 day pass while my neighborhood gym was being remodeled. I was considering joining after the first of the year, since my own gym was a bit too small for my goals.I showed up and was a bit disappointed I had to go on a tour and sit down with an employee, but it makes sense. Anyways he brought over Zach, who Im assuming to be the manager, to try to convince me into a 12 month contract. Repeatedly I said I wanted to really try out this gym for the few days before I went for the membership, but they basically didnt let me. Told me if I didnt do it right now I wouldnt get any type of deal. Thats fine, I told them I didnt mind the starting fee. Anyways I thought lying saying I was in between paychecks, and needed to wait a week. He then said well go get your credit card, and then pay it off, thats how most people do it. I dont need to be told how to handle my finances from some gym employee. After 30 minutes of being hassled I ended up lying saying I was going out to my car to get my credit card card (I knew to not bring it in) and just left. Well, a couple hours later Im getting phone calls. Now Im totally turned away from this gym just because Id hate to see what its like trying to end a membership.

Gym is dirty when you actually look around.Bathroom has mold .The manager takes advantage of new gym members and is creepy .No wifi ..Out of date equipment.Lack of hygieneThey will lie to you to get you to sign up that day , beware !Most of the workers and members are really nice but this company and some staff ruin it . I really regret ever coming here and urge everyone looking here to be careful

I’ve had a membership here for over three years I really enjoy coming here on my way home from a long hard day at work I especially like relaxing in the hot tip and take full advantage of the sauna. I really appreciate the cleanliness level of the facility, the staff isn’t nice and friendly especially the male cashier in the front always smoky not sure his name but black hair and a big smile always makes me feel welcomed

I ve been a membership for 12 years. It is good and close to my place so that I preferred here than 24 fitness. I want to inform You should be very careful to sign up on any contract. They always explain the conditions in minimal and in sometimes tell you wrong information which is not true. They say in positive only before you sign. However, please REMEMBER that it is very tough and they dont want to cancel it even though you realize and complain that the verbal information is fairly different than the micro-tiny letters of contents in the contract. BE CAREFUL the sales guys and watch out Deana (?) Who charge the membership cancellation. My wife wanted for my college student and high school kids to try out only for 2 months during the summer vacation. A sales guy deceived my wife, said yes yes, it is working. 24 hours fitness will call 2 months later to cancel it automatically. They charged registration fee for the first and the last month and kept taking monthly payment 2 more months and charges annual membership fee.Deana even played game with us, not to credit back.They should stop doing these unprofessional sales. So shame on them doing business like these in Redlands.

Convenient, peaceful, well equipped and with a helpful staff. It gets crowded sometimes in the early morning and early evening, but the rest of the time its very manageable. Only problem: they can take their sweet time about repairing broken equipment, but that is likely attributable to corporate rather than the local gym.

Its a decent gym, not perfect, but does the job its supposed to: provides machines and weights to work out on, along with a pool, a sauna room, showers, some training room thing for sessions/events, racketball and basketball courts. Nice area, no ghetto trash. I dont see a problem with dirtiness and the dumb bell issue has to do with the guests not the employees or LA fitness itself.I dont converse with the employees much and have pushed off any additional sales tactics that try to get you in when you first sign up. I go fairly regularly. I feel its worth it because I got a deal at market night with no initiation fee and month to month for $30. Paying much more than that, Im not sure if its worth it.I dont see how the other people are having problems with staff here unless they are always whining or needing help. I mean, ask the tons of other members there, I would always help a person there. An older overweight person wanted help on a pull up machine and I helped him out, encouraged him on. You dont have to interact or rely on the employees for anything, I never got judged by them. You have your typical gym freak crowd, but they are few and just blabber their expected meat-head stuff that blows away with the wind as far as any care I give about it. Its not like anybody goes out of their way to bother you here at all.

Its a great place to work out they. Have baby. Sitting to. For your baby. Or kids

Melissa is an amazing yoga instructor! Great direction! Makes me feel very comfortable with the experience.

I go here.. it gets the job done but it’s getting to the point we’re they need to invest in modernization and upkeep. There’s not enough weights and machines for the mon-wed after work rush. I’m not sure how they would do it but they seriously need to enforce people re racking there weights...there is literally weights all over the place..makes it hard to find them.. they need to get more cable handles as well(ex bar/straight bar/close grip/pull down rope) there’s is one of each and on a bust day it’s a pain to find...I have been going here for 10 years so it’s not like I’m hating on them,it just kinda bummed me out when I went to the one by cal state San Bernardino and it was flawless/modern and had all the machines/weights you could need with no loose dumbbells every where.

This is a great gym I have been going here on and off since I was 15 years old. I recently moved back and re uped my membership. The place is always clean. They have very nice facilities as well.

Very happy with this gym, great staff and the classes are great. Louis is always smiling and happy to answer any questions. Gail does a wonderful yoga and polates class. I , myself, havent seen any problems with the gym being dirty. Hope this review is helpful.

Not to bad of a location. Decent facility and never too busy. Wish the gym was open later on Saturdays and while the pricing is nice and lack of contract is great - Im not fond of the hard sell for memberships.

Good gym, I have been coming here for years, only thing is at night the parking lot is poorly lit and the lights on the outside of actual building are never on. It’s dark and uninviting. They are famous for car breakins so they really need to turn the lights on.

Its a great gym. Lots of friendly people. And with many regulars you always see a smiling familiar face. Decent equipment and pool,spa, sauna

Very respectfully, organized and clean.!!✌️

Gym is very spacious compared to other La Fitness locations in the area. Very rarely do I need to wait to use a piece of equipment and people (for the most part do not mind when I ask to work-in on what they are using). People ACTUALLY rerack their weights. I would have given them a 5-star but their basketball court needs some maintenance and upgrading.

The sales team lies through the teeth!While I was trying to sign up, I was told I will not be charged any initiation fee and my rates will be the lowest that LA Fitness has ever charged and the deal was only for that week.I should have known better but since this place was cheaper than the competition in the area, I signed a contract for a year.Soon, I realized I am actually paying much more than any other person with access only to the home gym and then I got charged an annual fee of 55 dollars after 6 months!I cannot workout at a place where I cannot respect the staff. My contract is over and I am out of here!.The gym in itself is pretty decent though! I go later in the evening so crowd and access to machines is not an issue for me!

Gym is pretty good overall. They have mostly all equipment needed for total body workouts. The two things I dislike is when people dont rack their weights after use and also that there is no wifi. Most other LA Fitness have wifi.

I thought LA fitnesses in California were the best, since LA fitness started in California. I was wrong. The equipment is old and they still have stinky carpet at all their workout floors including the locker room. I live in Phoenix AZ and I try to use my LA fitness membership whenever I travel. I have to say that Phoenix LA finesses are the best because they remodeled all their gyms and no longer have carpet and have new equipment! The location of this gym was good. This gym in Cali was just ok. Could be better!!

This gym is the number one gym around! Super helpful and very knowledgeable. They treat you like youre already a member before you even sign up! They go over body fat percent and everything. If you come in ready to workout then you might even get to experience an intense workout with one of their trainers! Always clean, and everyone is motivated to get results! Really good environment to be in! Also they have a little spot that sells pre workout and protein shakes to get you ready for a great workout or recover from one. Also they have a sauna and pool, great for your skin and effective cardio for your heart. All the staff members are nice and respectful always willing to help. I definitely recommend stopping by if youre ready to change your life for the better! Whether it be to lose weight or relieve some stress La Fitness is the place for you.

I try to be kind in these reviews, but this I feel is the last straw.The management here is obviously trying to save money, and have cleaning staff roving around while you work out. This may not sound horrible, but I encourage you to attempt sets of squats and deadlifts with someone mopping the floor around you with strong chemicals. Or perhaps you enjoy someone vacuuming around you as you lie face down on a hamstring curl machine...I get it, they have to keep the place clean but damn... do it when you are closed!!!

Good place to work out. equipment seems well maintained and its not too crowded. could benefit from better weekend hours.

I have had a membership here for about 4 years and have finally switched to another gym. LA Fitness is not a bad gym in general, but this location is a disaster. It is one of the only locations I know of that has yet to be updated. The equipment is outdated, not functioning properly, and often times completely broken with a lengthy wait for repairs. Although the facility seems clean, it is an absolute MESS. Equipment and accessories are scattered around everywhere. Employees are unprofessional and do not seem to do much other than chat and hang out.

I have been coming to this facility for around 2 years now and attend the water aerobics classes. Most of the time we find the water level is down so far that the performing some of the exercises more difficult. I have had a knee replacement and use this as part of my rehab. The water was about 3 degrees warmer and makes all the difference in being able to stay in the water. Lately the water level is very low and the water is too cold. If this continues I will be looking for a new place to attend the classes. The instructors are great and for that I give you a 5 star. I have met a lot of friends there as well and they also complain about the water level and the water temperature. Please remedy this situation or I will go elsewhere.

Liked atmosphere but swimming pool area not senic

I love this gym!! Its like being at Disneyland! Theres do much room and everyone is nice. The staff is great! Everyday i look forward to working out!

Staff is 5 star but the CNN has got to go.

Getting worn. I miss having the hair dryers. Feels gloomy. But the Equipment and hours of business are satisfactory.

I really enjoy this facility. Its clean, well maintained and comfortable. The staff is always very genuine and helpful.

Really clean gym with a lot of amenities. I really enjoy it here and didnt have any bad experiences. Nice and helpful staff.

I am currently working with Crystal a trainer at Redlands location and she is amazing!

As good af any other gym.

Great place you a work out

Staff are friendly, people tend to mind their own business. Pretty clean. Knocked a star off because the racquetball courts arent well taken care of.

Cmon Redlands LA Fitness, NO WIFI?! Thats pretty weak.

Special thanks to kind understanding Mgr Zack for helping me out with a misunderstanding regarding my guest pass. Gym is complete. Am visiting from Tx. Suggest you read rules on website etc. Re guest passes as not all staff can help you with one.

This fitness center has everything - sauna, pool, Jacuzzi, and free weights to functioning equipment. In addition to racquet ball and basketball couts. I really appreciate that they keep it clean. So Redlands has a juice bar and Highland seems bigger and newer. Staff is pleasant. Hours are good. For the price

Gym equipment is ok. Now the review its about Sundays. I been coming to this location in Redlands for a few years and every Sunday is been the same. Management dont care if we complaint about mens locker room. Its dirty, dont have the basics like toilet paper, hand soap, paper towel, body soap, dirty floors, trash can fill to the top, etc etc.Today 9/2/18 not just me but other members complaint to front desk about toilet paper and hand soap around 8:30am. And just like other occasions they just didnt care. Is like they wear slacks and nice shoes and not been paid to restock the basics in the men restroom. They answer we dont have a janitor on Sunday, and before they have one and the guy sit in the front room all morning looking at his phone. Now I dont understand how hard is for front management to just restock the basics. We paid our fees every month at least have toilet paper, paper towel and soap on Sunday.

This is the gym I go to and it is very good

LA Fitness got the best jail from equipment to indoor pool 2 playing racquetball basketball you name it they pretty much have it

They got shower stalls as big as half bathrooms, beautiful people workout here doesnt share the location with anything else, my favorite one so far

Gym is good but never ever fall for personal training trap, it is merely 20 minutes for $45 plus they added sessions on your account which I never even attended, I did 3 sessions and account was charged for 9, it seems like whenever I went to gym they charged me for sessions, sometimes trainer will write exercises on the book and will charge you for sessions.. lol it is true.. so its just complete fraud. Plus before joining he will say oh you can get a refund if you dont like it. It is not true! they just want your money, just look around you will not find anyone doing personal training sessions with these guys.. because of the same reason. Every single word that director says is full of S***, otherwise, facility is nice

Love this gym..been coming here for 8 years...dont bother using the spa people go in and out of it without showering before..one lady pooped all over herself and the bathroom and went into the spa..thats why it was closed for 4 days last month.... some updating needs to happen..and never trust the people here..lock your doors and park up close so it doesnt get broken into..and lock your stuff in a locker... cant trust everyone...staff is friendly... weekend hours should be to 10pm not 8pm...

Was working out on the TRX and the trainer Nick brought up a client and started teaching her how to use it. He told me he needed the space and since I didnt have a personal trainer I had to leave. There were other men working out in the area and he said nothing to them. I told the manager and she said she would talk with him. I stayed on the elliptical for 45 minutes upstairs and she did not address my concerns to him regarding his rudeness. If the area is restricted when they want to restrict it, then we should get a discount on our memberships since there is reduced space that we can work out. Very disturbing customer service and care for fitness.

Their cardio equipment are really out of date. The treadmill, stair machine and spin bikes are the only useful cardio equipments. The elliptical machine does not have any incline. All the cardio machine are jammed packed in the little upstairs area. The feel of the gym is so uninviting. The restrooms and locker rooms are also beat up looking. The gym needs a total make over. Does anyone know if the construction next door is to build a new gym?

Wonderful and clean gym...huge variety of exercise machines and weights

I just got a membership here and I had a free personal training session with Nicholas. He had me go run on the treadmill for 15 minutes. When I was done he sat me down at his desk and went on about what I need to do to reach my goals which is normal , no issue there. But when he told me to answer him honestly if I want a personal trainer I said no. I told him I was going to work out with my friend that knows more about working out than I do because she has been doing it for a long time . He laughed and said find another gym. I laughed back because I thought he was joking but he said no Im serious , if I see your friend showing you how to work out I will escort you out of the gym. I left feeling humiliated and now I have a membership there for the whole summer that I already paid for with guest privileges. Wanted to cry.

Lots of good equipment/ facilities to use, including racquetball courts, basketball courts, swimming pools, punching bags, and a good sauna!

Horrible spam calling, for free trial memberships, when you never signed up for one! Then they deny or direct you to billing services, which is annoying when you just want the spam calling to STOP!! KNOWING YOU DO NOT HAVE AN ACCOUNT WITH THEM! THEREFORE YOU SHOULD NOT BE DIRECTED TO BILLING!! Just rude customer service.

They dont even deserve single star. I have a membership. I called one day before next month starts and asked to cancel membership. Guy said you have to call tomorrow and cancel it and you will get refund if you get charged. Today I got charged so I called to cancel it again and ask for refund and manager saying you got mis informed. It was their fault and now they dont want to give a refund and they want me to drive 40 mile to cancel membership. This is the worst LA FITNESS.

Its a very good gym I go to clean very nice equipment

Best gym for the price in LA. have a hot tub and sauna

Great staff! Super clean, nice staff, and great customer service!

I love the pool & Jacuzzi

Just love it there very pretty and clean staff so helpful and nice

My place, staff is friendly and the people are great. Clean and well kept place to workout

The best deal for a gym membership around. Their facility offers alot, in a well distributed location.

I only go to this one even though they do offer you all la fittness gyms included I love this one most of allLove the staff very helpful love the set upAnd most of all I do love the remodelMost people dont notice it

Its a great place with friendly helpfull staff i always leave feeling ten time better than i did when i walked threw the door

My gym. Nice place. Got remodeled, it was deserved. The pool got upgraded too in fall 2015.

Very helpful staff. Lots available for Its members.

Basic gym. It opens at 0430 which is nice.

Very nice and clean gym, great staff and atmosphere!

Came here last weekend wasnt too happy how the place was. Bathrooms were filthy and paper everywhere. Not coming here anymore

Over this place. Costs way too much to have broken machines and water fountains all the time

Equipment not clean, shower dirty (ladies), not enough variety of classes, kids klub is good but closed on Sundays.

There was a blonde girl, a little on the chunkier side but not fat or anything that totally gave me and my boyfriend attitude at the front desk!!! This was my first time EVER going to an LA Fitness and I just got my membership and this is how they decide to treat their clients???? She was no help at all and was just rude.Now I wish that I wouldve just gone with anytime fitness or another gym in general. Sucks that I HAVE to go here because I have a stupid contract with them. Definitely do not recommend this place. Only good thing about LA Fitness is they have a pool and other gyms in Redlands dont. I think Id rather not go swimming though than have to deal with these people.

The Sauna was just what I needed

This gym does not even deserve one star. The lack of positive customer service, especially in a place like this where people go to better themselves, is ridiculous. How would you expect customers to return if you are judging them and their guests upon entrance. A co worker of mine came back from a workout on her lunch with another co worker who attends a CrossFit gym. They automatically assumed the one who attends Crossfit is a trainer and began to question them.They were trying to get a workout in during their lunch. Just because one person is in better shape than the other does not mean they need to jump to conclusions and make my friend feel bad for not being in such good shape as the other person. Nobody was Training anyone, simple co workers trying to better themselves and they couldnt even do that without being questioned as to why one is in better shape than the other.

Meh. Pretty standard. You can really tell when the cleaning staff is on vacation.

Another reason to be disappointed with this location. Besides dealing with machines that take forever to be repaired, now theyre taking away the rowers and stashing them away. Who does that?

Equipment is always working, the pool, spa and sweatbox are great for recuperating

THE BASKETBALL COURT NEEDS TO BE MOPPED MORE OFTEN

Great service, great staff, great equipment, pleasant atmosphere

Nice warm pool. Lots of machines and free weights.

The only yoga teacher is super fat and teaches really dangerous practices and the swim lanes are always full of fat old people just standing there taking up the entire pool. Not worth it. At all.

Good place to work out

Good to work out

No complaints here. Been to La Fitnesss across the country and one of my favs...location×3 gitRdone

Great gym and friendly staff.. Never seen it crowded to the point I want to leave.