As a first time mom, I could not have asked for a more thorough and positive experience. The providers are fantastic and I was especially thankful for Dr. Rush and Dr. Yoon! At this point I’ve moved out of state and am pregnant with my second. I wish I was back in Raleigh in the care of these wonderful providers. Highly recommend!!

My experience here has been excellent for GYN and OB care. This is my second pregnancy, and I have to say Dr.Bird is one of the most thorough and caring people I have ever met. I have seen other doctors in this location as well, and they have all been wonderful. Also, I cant say enough about the nursing staff. They are so quick, efficient, and friendly. I am so lucky to have these ladies to help me through my pregnancy!

Everyone at Kamm McKenzie has been amazing! Dr. Rush did an amazing job delivering our son, as did Dr. Byrd performing the circumcision. Every single nurse was delightful and prompt when returning my calls about test results, or after delivery when I had mastitis. The receptionists were also very helpful with scheduling and explaining the billing. I would highly recommend this practice to anyone expecting, and plan to use them again if we have another child.

This is a wonderful OBGYN office! All of their providers and staff are kind, helpful, and respond in a timely manner. While I’ve seen many of the providers in the practice, Dr. Rush is my main provider and she is simply amazing and extremely caring. Appreciate all they have done for me!

I’ve gone to Kamm McKenzie for about 10 years, and seen several different providers, and have to say my experience has been mixed. They are very good about working in same day appointments which has been extremely helpful at times (uti’s anyone?), and the Durant Rd location is new, clean, and beautiful. On the downside, ever since I decided I did not want to take oral contraceptives, I feel I have been borderline pressured toward taking them again. When I considered stopping them, the doctor did not offer me advice on lifestyle habits that could help me off the pill, and clearly thought I should stay on them, although she did verbally say it was up to me. When I returned after a year of being off the pill and doing fine, I was asked multiple times if I didn’t want to be on hormonal birth control, having to reiterate my stance, sometimes more than once to the same person. it made me wonder what kind of incentives they were getting to convince women to take the pill. I can honestly say I have been much happier off the pill. At my most recent visit I saw a new provider, who didn’t seem to listen to my account of my diet and lifestyle at all before recommending which supplements I should be taking.I have had better experiences as well where the doctors did truly listen to me, but ultimately I never felt like anyone was particularly knowledgeable about my ongoing condition and mostly gave me generalized and indifferent advice. After doing a lot of research on my own, I realized they could certainly be doing a lot more to help patients like me.Oh well.

Im from FL and was nervous going to a new OBGYN, especially for my first pregnancy. However, the whole staff from the receptionists to the doctors were amazing and put me at ease anytime I had any questions or concerns. Im happy that I chose KM for my first pregnancy and will continue to go to them in the future.

I just love this office. I’ve never had an unpleasant visit. Dr Wheeler delivered my last baby and I had the very best experience. She was also fantastic when I went back recently for my physical.

Everyone that works there is very friendly! Amanda the Physicians Assistant is amazing! She was friendly, easy to talk to and very knowledgeable! I had to have an ultrasound and Julie one did it was great and we very personable. Amanda even called me personally to let me know my results were good. Highly recommend this group!

Kamm McKenzie is the absolute best of the best. I cannot imagine going anywhere else. All of the doctors are wonderful. I truly felt valued and listened to on my journey through my first pregnancy and labor.

Have NEVER had a bad experience! All of the staff have always been so kind and compassionate. Love the doctors, especially Dr. Byrd! She delivered my little girl and I could not have asked for someone more encouraging, kind, or compassionate! You all really care about your patients and that shows in all you do. The experience from the moment you enter the door is WONDERFUL!

I decided on KM because of all the great reviews and because its close to my home. However, I am very frustrated already and am not even a patient there yet. I am about 8 weeks along and have been trying to make my first appointment with them for nearly a month. Before KM will allow you to schedule an appointment, they must receive AND REVIEW your medical records and accept you as a new patient first. Ill admit, there has been an issue with getting my records because of a third party vendor, which has nothing to do with KM and has been the cause for most of the delay ... still, I have NEVER had a medical provider require my records be reviewed first. I have only ever been asked to provide my insurance carrier information to be sure my insurance is accepted by the practice (which they didnt even ask about). Additionally, every other provider I have used obtained my records themselves after I signed a release. I am not sure why my records have to be reviewed first, but it is very off-putting. You are either accepting new patients, or you arent. If it has something to do with high risk pregnancies, they could easily ask me a few questions over the phone to gauge whether reviewing my records is even necessary. I have also had trouble getting through to the appointment scheduler and have called and called on certain days with no answer. I need to be able to scheduled my appointments as far out in advance as possible because I have a very busy work schedule and KM has limited hours. At this point, I am worried about being able to schedule an appointment before the end of my first trimester. I may just have to go with a different OBGYN. This has been a really unfortunate experience.

Dr. Yoon is the best! He did a beautiful job on my surgery. I’m so very grateful, and pleased with the results. Their staff is very friendly and helpful. I highly recommend them.

I had one of those natural, no-drug, hippie birth plans and births and the doctors were all so supportive of how I wanted to labor. I wanted things to be low-key and they helped me to experience the birth I planned for--no drugs, low lights, eating and drinking during labor, the whole bit. No resistance from any of the doctors at the practice and Dr. Rush, who delivered the baby, was equally supportive. Highly recommend.

Dr. Byrd is wonderful. She listened to my concerns, talked about my options, and made me feel comfortable. The entire staff seemed professional and personable.

The Doctors at Kamm McKenzie are more than just a licensed professional there to serve you. They take the time to get to know their patients and provide them the one on one service that you need. I feel like my needs are met every single time. I felt extremely comfortable coming in each OB visit and was excited for the staff to meet my baby after he was born. I look forward to my visits, which was not always true at previous practices. I will be a Kamm McKenzie patient for as long as the practice is around!

I have been going to Kamm-McKenzie for the last couple of years. Dr. Rush is great- very calm and attentive. I recently moved out of the area and am sad I have to find a new doctor. The staff and nurses are friendly as well. They communicate quickly after appointments on test results, etc. They are also quick to return my calls or emails. They were super easy to work with to get my prescriptions transferred to a pharmacy close to me while I find a new doctor. Highly recommend.

At my 30 week appointment in January of 2015, we discovered that my baby no longer had a heartbeat. I was at the appointment by myself and was in absolute shock. Dr. Wheeler held my hand through the ultrasound, and waited with me until my husband was able to come to the office. She took her time with us, and explained what to expect with the induction process. Dr. Bass was expecting us as we arrived at the hospital. He was so compassionate while answering all of our questions and took great care of us. After getting discharged, the doctors followed up with me to see how I was doing emotionally. I felt that they really cared about me and my loss.Luckily, I got pregnant a couple months later. Dr. Wheeler sat down with me and we came up with a plan on how to approach this pregnancy, including non-stress tests, frequent office visits, and getting induced. Every doctor I saw throughout my pregnancy really took their time with me and made sure that I was doing okay, and that my nerves were calmed by the time I left the office. Dr. Byrd delivered my rainbow baby in November, and I could not have asked for a better experience. She was fantastic!I am so grateful for the care that I received during the worst, and best times of my life.

After my first pregnancy with another practice I decided to switch OBs b/c the old practice was not supportive of natural birth and the practice was so big there was no personal connection. I have been very happy with KM from day 1. Their doctors are top notch and the nurses and office staff are amazing. I am one to want the best of the best for health care and for the delivery of my children and I think I have found it here. I had a natural birth with KM and felt very supported throughout the process. With another pregnancy with complications the doctors have gone above and beyond to make sure I am getting the best care possible for myself and the baby and support me emotionally as well.

Dr. Kalinowski makes me feel as if Im her only patient. She takes her time, and exhibits such patience. I loved her detailed organization and how up to speed she is with my history. She makes it easy to stay with your practice even after the good ones retire. Make room for a great one!

I like the doctors and nurses. They are knowledgeable and helpful. But the appointment staff are really not so impressive. Sometimes there is no one pick up the phone, just keep patient on hold. Before I made an appointment, I talked to the nurse and she was very helpful trying to make me see the doctor I saw before. But when I making the appointment, the front staff kept on referring me to nurse practice and telling me your situation you can see anyone. I updated my information to the nurse, thats why she was trying to schedule me with my old doctor. I am surprised that appointment staff without acknowledging my information just telling me can see anyone?! This could be better....

I had some blood drawn and the lady was so nice and helpful. I normally pass out so she let me lay down while she took my blood and I didnt have any problems!

I delivered my first baby with Kamm McKenzie two years ago and had a great experience. I ended up having HG and Cholestasis (two rare conditions) and was treated with care and concern. I was induced at 37.5 weeks and was able to have a great delivery. I am now expecting baby #2 and am looking forward to the same great experience.

Facility is beautiful. Staff is super respectful, considerate, prompt and courteous. Doctors are very professional and not rushed. There to answer all questions and concerns. Feel very at home.

Love the practice staff are all very good. The only complaint I have which is a big one in my opinion is that at times, no one answers the phone. I have been trying to make an appointment now for 40 minutes and been on hold so long the automated answering service hung up on me twice. This problem is something I have encountered when pregnant with my 3 year old. So it’s not been fixed in at least 3 years.

I have been going to this practice for 40 plus years. They have delivered my son and now care for me in my older years! I love this practice and recommend it to any one who asks!

I just delivered my baby with Kamm McKenzie a week ago and I cannot recommend them enough! I saw all but 2 doctors and loved every one of them. I never had to wait more than 5-10 minutes and once I was back, the wait was minimal as well. I felt completely cared for and comfortable every step of the way. The labor and delivery experience at WakeMed was wonderful as well! I had my first baby at Rex and wish I would have known about Kamm McKenzie when I had him, 1000x better experience with this practice and WakeMed!

I love this practice. They treat you like a valued person instead of a number. Ive never felt rushed and rarely have to wait in the waiting room longer than a few minutes. Now that I know practices like this still exist, I wont be going anywhere else.

I experienced such a great experience with my best friend going through her labor and delivery with this group i chose them as well! Very helpful from the first call! yes i did have to wait a few minutes for someone to pick up to make an appointment but it was well worth the wait to make sure i am taken care of through my pregnancy. I called and left a message regarding cold medicine (as a brand new patient and never been seen) and within an hours time a nurse called me with all the info i needed in regards to what medications i can take. I went in for my first appointment was treated as if i was the only patient in the office and was well taken care of no complaints whatsoever! Cant wait to have more appointments and welcome my baby into the world with their help!

I love you guys❤️❤️❤️Dr. Bass delivered 2 of my children. They have both graduated from college. Ive been a patient for 23 years and am grateful and blessed to have you in my life! You treat me like family❤️

Ive never met a more organized, kind, professional office! I highly recommend this practice to every woman! Every staff member was professional and Courteous and the doctors were amazing and made me feel completely comfortable.

Recently had a new patient/first visit here and I was very pleased afterwards. They called me on-time, I did not have to wait for the provider, and the provider I was very helpful and sweet!

Dr Smith has such a warm & personable demeanor that puts you at ease for not so fun exams. The staff is always friendly & the office has a cozy feel that makes the while environment more comfortable.

During my third trimester I was considered high-risk. The entire staff, from reception to physicians, were professional and compassionate during an anxious time. Among the fantastic doctors Dr. Byrds easy-going personality and genuine care for my health made the entire pregnancy, from beginning to delivery to six weeks post-partum visit, a great experience despite health complications.

Ive been going to this practice for years and have never had a bad experience. I recently had a couple appointments with Dr. Kalinowski and she is wonderful. Highly recommend.

I have always had prompt, thorough, and compassionate service with kmobgyn. The front staff, nurses and doctors all work together to provide the best experience possible. Also I love that I do not have to go outside the office for labs and ultrasounds.

The staff is so nice, caring and helpful. The doctors are genuine. Even though most of the staff is new since I had my son 13 yrs. ago, they are still a great team!

I was so happy to find a website that was so thorough and provided so much information with a personal touch. I for sure thought that my experience with them would be phenomenal. Boy was I wrong. I couldnt even schedule an appointment. I had the right insurance, but there seemed to be an issue with how many weeks I was saying I was and I was told I had to talk to a nurse first. When the nurse called she sounded confused why I needed to talk to her and after asking me some questions (while sounding friendly, I will give her that) became condescending, chastising and so unhelpful. She made me feel terrible and that I was not welcome there. I did tell her if they did not want to see me, I had plenty of other offices to choose from to which she replied okay. She ended with an offer for me to call back the next morning to see if I could get in, and when I didnt reply in the affirmative she wished me a friendly good luck (?!) I dont know the woman, I have been trying hard to not judge her personally, but that spoke volumes to me about their business. I will never call Kamm McKenzie OB/GYN again, let alone be seen by them and trust them to take care of me and my baby. Contrary to their website, new patients are not always welcome.

I usually go to the Computer Dr location, but went here for a PT appt. I had to wait awhile to be seen, but the physical therapist was great! She gave me a lot of great information and pointers, not just for my back problem but for other pregnancy related issues that I may experience later.

Had an emergency was seen 1 hour and 30 mins before my appointment everyone was super wonderful and caring. Great first time experience

Dr. Yoon is great. Love the follow up call from the doctor on testing. His staff is wonderful as well. Thankful for this practice.

I always have the most caring, understanding and extremely professional care! I am so thankful for Dr. Smith and the incredible staff.

They tell you your body, your pregnancy but they pretty much make you feel like the worst person in the world if you dont take every test they offer you, an ultrasound for no reason. And they make you see a different doctor every time, so you are constantly re-explaining yourself at every visit. NO PERSONAL connections, dont feel like you are known, just another patient. I did not feel listened to, felt like my voice did not matter. Will be using a different office from now on.

Went in with cramping and the doctor did nothing about it. Went to WakeMed the next day and found out I was very very dehydrated. Besides that one time they were pretty good doctors

Office staff are always friendly and willing to help. I have seen all the doctors in the practice and they have all taken good care of me, including a difficult multiples pregnancy and delivery as well as afterwards.

Theyve delivered my 3 kids without section and Im high risk ! They have all been wonderful !!

This is my first pregnancy and they create a very comfortable enviroment every time I go. I never have to wait more than 5mins to be seen/cared for by the doctors. I have had to go in on two emergency visits due to dehydration and they saw me within the hour I called. Will definitely come back to them when I become pregnant again within a couple years.

Prompt service, friendly knowledgeable staff. I appreciate Dr Smith taking time with me, caring about the family hes helped bring into this world.

I visited the office of Kamm McKensie at Durant Road. All the staff are excellent and very efficient at getting you through without long waiting period. My visit was with Dr. Sheppard McKenzie. He was wonderful and very helpful.

One word: TRUST! They delivered me 29 years ago and helped me have a successful VBAC 2 years ago. I wouldnt trust any other practice with my care.

I have had nothing but disrespect coupled with no answers. I have gone in with a few problems and each time they shrug their shoulders then send a enormous bill. I went for about 3 or 4 years. I almost never got respect from the doctors ever. As a young woman finding her way, I was looked down on and judged. I was even told I had gained weight once. I was in tears before I left. And with many bills from my ailments, none of the other doctors offices have told me that I cant return until I pay an enormous bill. NONE!

I cant say enough about Dr. Rush. Shes an amazing doctor. Smart and caring and so trustworthy.

From the front desk, to the nurses, to the Drs, a warm welcoming and compassionate experience.

Though Dr. Byrd only has a minute to chat with me, she is always knowledgeable about my file, answers all of my questions, and is more than friendly. I feel very comfortable with her as my doctor!

I came to Kamm McKenzie for my first baby at the recommendation of my friend who is a labor and delivery nurse (she said all of the nurses at the hospital go to them). I was able to get to know several of the doctors and nurses at KM pretty well during my pregnancy. They are all great. Dr Wheeler delivered my son and was awesome-kind, gave me my options but never pressured me, was calm and stayed late in her shift to help me deliver. She is who you would want in an emergency. Dr. Byrd is the sweetest ever-loved her-she is a favorite of the nurses and I see why. Dr. Kalinowski helped me one night when I had to go to the ER because my baby hadn’t moved in a few hours (he ended up being just fine)-she put my mind at ease. She also did my son’s circumcision. Dr. Smith was the doc who admitted me to the hospital. He has a great sense of humor and is super chill and calm. Dr. Yoon was fantastic as well. He is very personable and made it a point not only to get to know me but to get to know my husband as well. I’m sure the other docs are great too-I just didn’t get to know them as well. When choosing where to deliver your baby I would say take a good look at the hospital first. For the most part, you are going to be spending your time with the nurses. The docs come in maybe once or twice for a few min to say hi and if there is anything wrong but besides that you are only going to see them at the very end of your labor. The nurses at wake were awesome. I also went with Wake because they have lower c-section rates than other hospitals, low infection rates, and have one of the best NICUs (they get babies from other hospitals and I liked the idea that if I needed a NICU-I was already at the best one). My experience at the hospital was great. My only slight complaints or constructive feedback are 1. The food they bring to your room isn’t great at Wake, but the cafeteria food is good so I just went down there and got my meals-which actually was kinda nice cause it got me out of the room. 2. The rooms are a little smaller and the couch for the husbands is pretty bad comfort wise. 3. With KM there were a couple of times where the nurses told me different info than the doctor. Not anything major or super important-just could have been more on the same page on a couple of occasions. Overall, I would hands down recommend KM and Wake and will be back for all my kids. I went to KM today for my post partum and was actually sad not to have to go back weekly. Who in their right mind misses being pregnant and going to their OB?!

All Drs are great, albeit different bed side manners. Always enjoy seeing Erin Wright when we are at the Durant location on the irregular basis

Everyone was very polite and friendly and of course I love the doctors. Got me in and out faster than I thought too!

Efficient office staff, friendly nurses, and Dr. Wheeler was so attentive and helpful. I would recommend her at this office to anyone.

Everyone was courteous and friendly- as usual. I was called back promptly for vital signs- as usual. If you are a new patient, be aware that every expectant mother is rotated among each OBs for each new office visit. Thats my only concern- though a minor one. I wish I could be assigned to one OB and one OB only. Oftentimes, I have to re-explain the same questions and answers. As state earlier, though, this is only a minor concern. From the way the rotation concept was explained to me, the reason is because there is no guarantee which OB will deliver the baby when the time comes. Therefore, KM doctors prefer all expectant moms to be familiar with all the office OBs and vice versa. The concept makes sense, but still...

Excellent physicians! Great with follow up!

I have had worst experience with this facility. I setup an appointment with them I got an appointment after 30 days for which I had to wait 20 minutes in the call for them to respond. I recieved no alert notifications for my scheduled appointment. I have called atleast3-4 timesto cancel my appointment since i didnt grt any notifications but i am unable to reach anybody till now.Looks like they are the busiest people on earth. Appointment guys are extremely rude. Management needs to fire these people who manages appointments as they dont respect their job and giving bad names to the organization.

This is my first pregnancy with Kamm McKenzie, second pregnancy for me. There is a lot that I have forgotten in the past 5 years though! Kamm McKenzie is great, the doctors seem very knowledgeable and the staff has been over-all very accommodating and genuine.Ive read most of the reviews on this site and agree and disagree with some of the complaints.1. At first the front desk staff did seem a bit abrasive and un-welcoming, but that changed the more that I came to the office, so maybe that first experience was just a bad day?2. I read a couple reviews with frustrated ladies regarding the first appointment date etc. I couldnt remember for anything when the first day of my last period was, over a month ago at least and I cant remember back that far. BUT I knew that I took a test on ___ and it was negative, then I took a test two weeks later and it was positive, so that gave the nurse an idea. She wasnt condescending or aggravated with me, she just helped me narrow down some dates so again, maybe some of the other reviewers caught a nurse on a bad day.3. MY biggest complaint with both locations is the wait time for the doctors. I typically schedule the first appointment time in the morning and I cant figure out why Im waiting in the rooms for over 20 mins (on at least two occasions) for the doctor to come in, Ive started to bring a book. There is no apology for making me sit there for 20 mins either, I have to work a full time job and a family and try to schedule in doctor appointments, my time is extremely valuable, I dont appreciate waiting when we have a mutually agreed upon time that both parties can meet to see each other. This is the only reason I gave 4 stars instead of 5.I would still highly recommend them as Im new in the area and they came highly recommended to me.

Great practice. Great doctors. I highly recommend them!

Kamm Mckenzie has been a great experience for us and I cannot thank enough for all the support they provided.Dr.Rush - Thank You for being awesome, patient n kind and I could not have asked for a better Doctor to help me deliver my baby. Doctors Baird, Bernstein, Wheeler n Kalinowski - You all are awesome. I greatly miss you all. Julie who did my US was so kind n full of energy.. Also the front desk reps at durant drive location are so kind n welcoming.. I highly recommend KM for anyone looking for an OB in Raleigh area and they are top notch...- Ramya

Love the doctors, nurses, and staff at Kamm McKenzie. Happy to have found them and would recommend them to anyone!

Dr. Byrd is wonderful ! I highly recommend her ! I wont see anyone else ever again!

I can tell they genuinely care. I didnt feel like I was just a number and I didnt feel rushed through my visit. It was a good experience.

Non-stressful. Everyone was friendly and courteous..

Loved everyone! Will continue to go there for my yearly exams! 😁

Always feel welcome coming to this office. Love the staff and the doctors!!!

Great professional welcoming staff.

Very warm and inviting. Great Staff and very friendly.

Friendly doctors and they can handle the high risk stuff. I was always confident that they were going to take good care us us no matter what happened!

I joined this practice when I moved to NC. I was 20 weeks pregnant at the time and they were one of few offices who were willing to take someone that far long (yes I did have care where I lived prior... but most offices didnt care and didnt want someone beyond their first trimester). By far and large I was treated very well. They make you see different doctors at your appointments each time so that you know the entire staff by the time you have the baby. That makes sense to me b/c you never know who will deliver. Well... my favorite was Dr Bernstein. Also quite fond of Rush and Wheeler. I did not by any means like Dr. Harden. He was very nasty with me and cannot take a joke at all. I told my husband that I did not want Dr. Harden delivering our baby. Well... of course he was the Dr at the hospital when I went into labor and was equally rude to me during the labor. But... that aside... she was delivered safely... and is a beautiful healthy girl. Honestly... my experience with Dr. Harden aside... the office treated me with such great care. I had a miscarriage prior to that pregnancy and was super scared of every odd feeling I had. No questions asked... they always brought me right in. Id leave a message on the nurses line... theyd call back pretty fast... and Id be in the office same day. They were very patient with my fears... always took the time to thoroughly explain everything. I couldnt have asked for more. I even got great care after my pregnancy from one of their nurses who followed up with me for months and months to make sure I was doing ok. Id definitely recommend this practice to others.

All staff is really helpfull and all doctors are really knowledgeable.

It all started in June 2014, I found out I was pregnant through home pregnancy tests and knew I needed to schedule an appointment. I called Kamm McKenzie OB/GYN because they were the closest place to my home. I went to the location on Durant road mostly. When I called them they told me that I would not have my first appointment until 9 weeks so I said OK. It was my first time being pregnant I did not know anything about procedures or what have you. I began telling my friends (they have multiple children) about my appointment and they said that 9 weeks sounded really late for an appointment. I still did not think anything of it. It was finally appointment time and my boyfriend and I got the whole Your Having a Baby initiation process that they do. We were both very excited. They we went to the ultrasound room only to find out that our baby had no heart beat. It turns out the baby had stopped developing at 6 weeks but my placenta had continued to grow and be healthy, which the doctor said was abnormal. The nurses then ran my HCG levels to make sure it was a miscarriage and it was. My body was unable to have a natural miscarriage so I had to have a chemically induced one. The doctor called me and told me I could pick up the prescription and take the pills and then everything would come out but I would have to call out of work because it was a lengthy process. I did everything I was told and went through hell for 3 days and then I thought everything was over. This all happened in September 2014 and I was never told that I needed a follow up visit. Flash forward to December 2014 My period had started normally in October 2014 but did not stop so I went to the Kamm McKenzie OB/GYN again in the first week of December 2014. It turns out the pills for the chemically induced miscarriage had not worked completely and I was still carrying parts of my placenta and fetus inside me. This almost set up an infection that could have killed me so the day I went in to see why my period was lasting so long they scheduled an emergency DNC. I was told the surgery would take place at noon and I was not allowed to eat so my boyfriend and I went straight to the hospital to get prepped for surgery. I was in inpatient from noon until 11:30 pm when the doctor from Kamm McKenzie finally got to me. The surgery took around 45 minutes then everything was on to recovery road from there. this entire ordeal cost me almost 2 months of missed work as well as $7000 in medical expenses as well as an unexpected $500 bill that Kamm McKenzie OB/GYN forgot to send me until June 2015. All of this could have been prevented if they would have just told me I needed a follow up appointment after I took the pills to chemically induce my miscarriage.TL;DR: I almost died because they did not tell me I needed a follow up appointment after my miscarriage.

Kamm Mckenzie is a load of crap. I have been with them for 4 out of my 9 miscarriages. Every time I am pregnant I call them to get in for my hcg levels and all they want to do is schedule me for the long 9 week appt. I have had a ectopic pregnancy. So this is considered high risk pregnancy. I am always transferred to the nurses line which no one ever answers. I get call backs eventually. Usually I miss carry in the first 2 weeks after I found out I am pregnant. Trying to find out answers or figure someway not to is like pulling a rabbit out of a hat with these people. They are very impersonal, they made me feel like I am wasting their valuable time and to boot I get to pay 30 dollars each time. They always want to schedule a consult where they tell me the only thing we can find wrong with you is your over weight maybe that will help you get pregnant if you loss weight. I am so sick of these people at both practices and refuse to give them any more money so they can pay for their BMWs.

I moved to Wake Forest, NC in August of 2014. I was looking for a OB in the area. I moved from GA and loved who I saw there, so I was not to excited to find a new OB. I called the office to make an appointment for what I thought was a UTI. The receptionist answered and I was informed that I could not be seen until I scheduled my annual. This was in February and I was not scheduled to have my annual until April. So they expected me to be super uncomfortable and deal with it for two months. I decided to go to urgent care and was given medication to deal with what was a UTI immediately. It then was time to schedule my annual and all of my friends in NC went to Kamm McKenzie or another office that was 30 minutes away. I decided to give them another try. I went in, and they were nice and quick. I was given a pregnancy test for safe measures at my request and it was negative. I was going on three weeks late at this point. The next week I began to show many signs of pregnancy, and still havent had my period that was normal to me. I mean I am on birth control, I have around the clock periods, and they are always the same. I know my body and knew something wasnt right. My husband bought me 2 ept test. I took the first one and initially it came up negative. I walked away and came back and it was positive. Yes, after the time frame, but Im not a nurse nor do I know anything about pregnancy, so I was concerned. I took a second one that was negative. I called a friend who works at a pediatricians office and ask her. She stated my hCG level could possibly be low and I should take another. She told me it may not show up right away because of that. The next morning, I used a first response test. I was told that at any time if the test showed a positive line that I was pregnant. Well, initially again it came up negative. My husband came into the bath room and there was a faint positive line. So he was concerned and ask that I call the doctors office, so that I could get assistance. Being 22 and 8 1/2 hours from my family, I was looking for someone to just inform me what could be going on. The Friday before memorial day, I called the office, (before the closing time). Someone answer the phone and said abruptly Are you calling with an after hour emergency. Not sure that I was calling the right office I said excuse me. She said again ARE YOU CALLING WITH AN AFTER HOUR EMERGENY. I said um no? She said Well, your going to have to call back next week, they are gone for the day. Needless to say, I called back Tuesday leaving a message with a nurse who called me back and stated that I need to leave a message with a different kind of nurse. So I did. The OB nurse called me back and made me feel like a complete idiot stating that there is a reason why the instruction give you a time frame on a pregnancy test. She also told me that the spotting I had 3 weeks ago was probably my period. Maybe I am ignorant, but I know what my period is like each month, and that one was not normal. In conclusion, if you are young and uneducated as two everything that should or shouldnt happen when you may or may not be pregnant. You may want to find a different office to walk through those questions with you. If you do deicide to call this office, be prepared to be interrupted in your explanations, feel like a complete idiot, and like a big waste of time to their life. I believe I will be going somewhere else.

Very nice staff, felt like I was listened to.

I went to a new Doctor and I thought she was great!

Always a good experience! Friendly, helpful staff and Dr. Bass is the very best!

The doctors are all so friendly and knowledgeable!

Very caring staff!

Great service. Kind, professional, comforting.

If you value your time, Id choose a different ob.

Great care -great team!

Fabulous experience as always!

The receptionists are so rude and judgemental that I decided to cancel my appointments and not be a patient here. I will not be spoken down to by someone I am paying money to.

Professional, caring and compassionate care.

Ive been a patient here for 20 years and wouldnt go anywhere else!

Always friendly and professional.

Love Dr. Smith!!

Wonderful, friendly staff.

Everyone was helpful and friendly

Dr. Smith is the best ever!!!!

Always in and out!