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Walmart Pharmacy
8000 Town Dr, Raleigh, NC 27616, United States
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K
Review №1

I called this morning and told the pharmacist about filling a prescription for my dog. Specifically told me I would need to bring in the prescription or have it faxed. I call back 20 mins later to verify how I can send the prescription in and someone with a VERY NASTY attitude explained that only the vet could send In prescriptions because of a new system. I told her what another person at the pharmacy said and she said that was wrong. Continued to talk over me and act like I was in the wrong for asking a question. If you don’t wanna deal with customers then don’t answer the phone!

NI
Review №2

Poor customer service. Major attitude problems with everyone who works there including the pharmacists! Every time I go to get my scripts they dont even talk to me about what Im paying for...just tell me the total. Like one time they didnt bat an eye when they told me my total was $1,000! Didnt even ask if I have insurance just said $1000. I do have insurance and they submitted the scripts wrong and I was able to get my total down to $25 when I pointed out their mistakes! I have a savings card to get another script for $25 but they keep insisting its $668....NOT! Transferring out of there!

Ro
Review №3

Unfortunately I stopped going after 3 years of attitude from one particular employee. Then just recently another employee started giving attitude as well and that was the straw that broke the camels back. In fairness, there are two employees that are very nice all the time but not enough to be disrespected on a constant basis. Dont bother going unless you have skin thick as rawhide. On top of that, they are always short prescriptions.

An
Review №4

Went to pick up because they said it was ready. Got there before 1:30pm and they were taking care of me and all of the sudden they closed the blinds on me and said that even if it was ready I had to wait till after lunch. I told them it was an emergency and they still didn’t care. Great work ethic. Very disappointed

Te
Review №5

Horrible customer service.........!!!!!!! Enough is enough........ an Rx called in over 3hrs not ready. Told to wait 15 mins and then get back in line to pick up medication.... only to be told it still isnt ready! Im done Walmart pharmacy. Clearly you dont need my money.... ill go where its welcome...

Ry
Review №6

The wait is terrible on your prescription and as one review stated I am saying also the customer service is poor. The clerks have terrible attitudes and the personality is like a rock. They act like they dont want to be there and that job deals with the public, people in general. This is the wrong profession for them if they dont like talking or waiting on the customers. I give it 1 star.The service and attitudes or horrible, horrible, horrible. Find another pharmacy if I was you.

St
Review №7

It was surprisingly hard to find a pharmacy in network with Tricare. Walmart pharmacy not only take Tricare the also are ahead of time when it comes to getting prescriptions filled. They always are able to answer all of my questions and I walk away feeling so much wiser.

Ky
Review №8

Great staff cant say enough about how good they were during the recent hurricane

Co
Review №9

This is the most incompetent pharmacy I have ever dealt with. Very rude customer service sucks hardcore. I’m getting away from this pharmacy as soon as I can. Don’t come here ever!!!

Ed
Review №10

I love this place! Usually no lines and staff is super friendly!

Jo
Review №11

Great and quick service.

al
Review №12

Poor quality service , went to pick up my medication in time, they told me it was available then they had me wait 30 minutes then they told me they dont have it.

Al
Review №13

Horrible communication.

Information
5 Photos
13 Comments
2.7 Rating
  • Address:8000 Town Dr, Raleigh, NC 27616, United States
  • Site:https://www.walmart.com/store/4484-raleigh-nc
  • Phone:+1 919-424-6614
Categories
  • Eye care center
  • Department store
  • Pharmacy
  • Optometrist
  • Vitamin & supplements store
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:10am–6pm
  • Friday:9am–7pm
  • Saturday:6am–7pm
  • Sunday:9am–7pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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