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Now Hear This
4701 Creedmoor Rd #111, Raleigh, NC 27612, United States
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Jo
Review №1

Dr. Egan is just great. Very easy to talk to, and always happy to answer any questions I may have. Plus, she follows the Carolina Hurricanes. I highly recommend!

T
Review №2

Ive been coming to Now Hear This for almost ten years now, and no plans to change. Professional, efficient, friendly - a first-rate place. I wont go anywhere else for my hearing aids, even if I move out of the Raleigh area. Itll be worth the drive. Youre not just a customer; they develop a trusted relationship with you.

Me
Review №3

Very lovely people and business. Dr. Egan is a wonderful audiologist, and helps a great deal when it comes to my grandmother. One of the best audiologists that Now Hear This has had so far. Always a pleasure to see Dawn and Dr. Egan. Highly recommend them if you’re in the area !

Mi
Review №4

I have found Now Hear This to be unique among hearing aid providers. Their approach to customizing the device to fit my specific hearing needs is excellent.Super friendly and helpful.

Ro
Review №5

Excellent ServiceVery knowledgeableUp to date on the newest methods to track your hearing!Excellent!!

Al
Review №6

I can speak very highly of Dr. Egan. She is very professional, knowledgeable, and well trained. Additionally, she cares deeply for all of her patients, and she works thoughtfully and tirelessly each day to ensure everyone’s needs are met.

Ro
Review №7

Dr. Eagan is professional, skillful, and informative. The office staff is friendly and accommodative.

No
Review №8

Ive worked with Now Hear This for years and have always appreciated the professionalism and timely communication they have exhibited. Dawn and they team are a joy to work with and I look forward to a continued relationship for years to come!

Pe
Review №9

The staff is very professional. Dr Egan listened and responded to all of my questions concerning use of the hearing aids. She provided very informative feedback when making adjustments to the settings.

Ka
Review №10

Very Covid conscious! Give plenty of personalized attention. Office space is immaculate.

Lo
Review №11

Awesome place. I felt safe in light of the COVID-19 pandemic and the Professional Service/Care was Top Notch.Sorry I hadn’t turned to them a lot sooner.

Ro
Review №12

I have relied on Now Hear This for my hearing needs for many years and they have provided quality services to for my hearing needs. Thanks to them I can hear and understand what those I care about are saying to me. They are great people who stay up to date in providing quality care.

Jo
Review №13

NHT provides excellent services for assessing hearing loss. I (as a first-time wearer of hearing aids) especially appreciate the high level of personable, technical support.

Sa
Review №14

Very knowledgeable and helpful is customizing my hearing aids. The staff is always available to help me out when ever I have a problem with my hearing aids. I would highly recomend Now Hear This because their service is awesome!!

Ku
Review №15

I Needed service and they fit me in. Went out of their way to help me.Great customer service and support.

Fr
Review №16

My visit was excellent . both the receptionist and audiolog3 was very professional and helpful. She put my my paperwork into my insurance for approval and said ot takes about 2 to 3 weeks well while o wassitting on the lobby waiting for my ride home she came out and gave me the best Christmas presents they sent mt approval back within minutes. So she went ahead and ordered my two new ears lol

Wa
Review №17

I would highly recommend this office for anyone that has hearing needs.Very professional ,and everyone was so kind.

El
Review №18

I have known Dawn and Dr. Fisher for a couple years now. They are an absolute power team, servicing their patients with the utmost care. They are dedicated to providing value and caring for others. I’ve been witness to their operation, and I highly recommend Now Hear This for your audiology needs. No other audiology center can match their commitment and care.Elysia Cadorniga

Ba
Review №19

Im so glad my husband and I visited Now Hear This for our hearing care. Dr. Fisher and her assistant Dawn are lovely, friendly people who carefully explain everything until until the client understands. They were so patient while I was learning to use my hearing aids. They are happy to answer my questions, and they quickly solve any problems that may come up. The hearing aids are top quality, and I am very pleased with the improvement in my hearing. I highly recommend Now Hear This.

Ru
Review №20

From the very first contact with Now Hear This their customer service has been great. They are always willing to answer my questions, the examine was very through. The doctor explained the results and was very caring. There was no pressure to purchase anything at all much less pressure to purchase the top of the line. They really care about their clients and it shows. I highly recommend Now Hear This. I waited a long time after I knew I had hearing issues because I experienced a high pressure office in my past where it was obvious that all they wanted was another sale. Now Hear This is NOT that kind of place. Dont wait get to tested, you will be glad you came here!

Ja
Review №21

The epitome of hearing aid excellence and care!

Sa
Review №22

I’m 61 years old and thought I may be too young for hearing aids. It’s not about age, it’s about finding solutions to hearing challenges. Dr. Sarah Kate Fisher is an audiologist, not a hearing aid sales person. Dr Fisher’s recommendations are based on advanced training and state of the art hearing tests. I have been a patient of record since 2015 and have always felt well informed and cared about by Dr. Fisher and Dawn Geda. Now I am trying out a set of hearing aids so that I can make an informed decision without enduring a sales pitch. I’m very pleased with my experience at Now Hear This.

Cl
Review №23

Great experience with Dawn and Dr. Fisher. They both are very friendly and professional. Dr. Fisher perform a thorough exam and did a great job of explaining the results. She then show me my options and provided recommendation once I asked. I would recommend this practice to anyone with hearing issues.

ke
Review №24

Best service in town! If you have hearing problems or in need of hearing aids, I highly recommend the folks at Now Hear This Please give them an opportunity to help you with your needs!

Jo
Review №25

I have known Bob Keefer, the Owner of Now Hear This, for over 17 years. After meeting at what was then Raleigh Athletic Club, we became best friends over the years simply because we share the precept that you always treat people the same way that you expect to be treated. Bob and I have coached each other on both business and private matters with this precept always holding true. I visited “Now Hear This” a short time ago, it was abundantly clear to me that this guiding principal was used in developing the business model. I am sure that treating patients the way that Bob would expect to be treated delivers patients the best hearing improvement available in the most graceful manner possible.

Jo
Review №26

As good as it gets! Since finding and using Now Hear This the past few years, the team has been great at diagnosing needs, helping repair broken equipment, providing advice and adjustments. Recently I broke an aid while out of state. Dawn and Dr, Fisher ordered a new part, had it in and made time to repair it for me as soon as I returned to town, despite them having a crowded schedule. They are heads and shoulders above the others with whom Ive worked.

Ma
Review №27

Everyone is extremely pleasant and knowledgeable. The office manager is friendly and helpful. The audiologist is caring and meticulous about assuring that my hearing aids are programmed and adjusted perfectly to fit my needs. Because of the expert hearing evaluation and the extensive measures taken to assure I am comfortable wearing hearing aids, the adjustment to hearing aids has been smooth and easy and I love that I am hearing sounds Ive never heard before!! Overall outstanding facility and practice!!!

Di
Review №28

I have been wearing hearing aids for over ten years. During this time I have visited audiologists in Florida and North Carolina for hearing tests and repair of my hearing aids. I have tried different hearing aids to see if my hearing could be improved.I feel that the technology advancements for hearing aids have improved but more importantly the fitting of the hearing aids has also dramatically increased.This is where “Now Hear This”, an audiology and hearing clinic right here in Raleigh comes into play. I first visited this clinic in June of 2012 for initial tests and evaluation. The tests were much more in depth than I had ever experienced with other audiologists. Dr. Philip Griffin was testing my hearing with new technology and explaining what the results were.I was fitted with two hearing aids and have had follow up evaluations and adjustments for my hearing. I have been very impressed with Dr. Griffin in answering all of my questions and giving me the best possible results for my hearing impairment. My hearing aids have definitely improved my life.Thanks to the wonderful staff at “Now Hear This” for treating me not only as a patient but also as a friend.

Mi
Review №29

I have had my hearing aids for a year now & despite some unsuccessful tries of hearing aids at other Audiology offices, I have been completely satisfied with these hearing aids from day one. Dr. Fisher is wonderful. She listens, is knowledgeable and very helpful. Dawn is also a joy! I know so many people who have had to try many different hearing aids and needed numerous adjustments, so I expected a painful experience when visiting Now Hear This. That was certainly not the case ever! I highly recommend visiting this office if you think you may need hearing aids (or if someone close to you says you need them! ).

Ja
Review №30

Fantastic resource for the hearing impaired. Personalized service with a wonderful staff. They’ll work closely with you to provide the hearing aid you need, not the most expensive one. Couldn’t be happier with NHThis and with my new Phonak Roger!

Ju
Review №31

After my mother had a mediocre experience at one of the hearing aid chains that does a lot of national advertising, I researched other options in the Raleigh area for hearing aids. My research led me to Now Hear This Clinic. I can not say enough accolades about the awesome service from Dr. Griffin and Dawn. Plus, very much appreciate, the clinic approach to up front pricing and no hidden fees. Their follow-up with my mother has been exceptional. Without a doubt, I would give the clinic a 5 Star rating. I have encouraged my mother to spread the word to her friends about her positive experience at Now Hear This Clinic.

Sa
Review №32

I went for an in-depth Hearing test and it was very comprehensive and Dr.Griffin and summer intern/UNC student assisting him explained everything very well yet easy to understand. Office is pleasant and conveniently located and there was no pressure to buy hearing aids. Office Manager Dawn was very helpful as well. A good experience and if I decide to try the hearing aids I will definitely go back there and I also highly recommend it to others with hearing concerns in the Raleigh area.

Ji
Review №33

My first experience with Now Hear This began with a phone call desperately needing an appointment to replace my lost hearing aids. I have tinnitus...constant ringing in my ears. Dawn graciously sweezed me into their extremely busy schedule. I met Dr Fisher during the appointment for a hearing exam. After the exam Dr Fisher set up a pair of loaner hearing aids, explained everything to me and suggested I call the veterans administration for assistance. The appointment with the VA Medical Center resulted in another hearing exam and brand new hearing aids. Dr Fisher actually forfeited a sale of more than $6,000 just to help me. I will never forget their kindness, professionalism, warmth and genuine care. I really wanted them to do all of my hearing treatment. I will suggest every with hearing needs goes to Now Hear This! Very much appreciated ❤️

Ja
Review №34

UPDATE: During the initial two weeks of wearing my new hearing aids, I kept notes of sounds I had trouble hearing, of sounds that were too loud and even those that seemed weird. I then met with Dr. Centafont. I must say, she truly displayed wizardry in expertly tuning my new hearing aids! My husband and I were very impressed with her knowledge of the tuning system at Now Hear This and her knowledge of hearing aids, but also with her determination to make sure I had the best possible outcome. Although I am able to adjust my hearing aids with my phone, I haven’t had the need since she worked her magic. The team at NHT also includes Dawn, the absolute best Practice Manager/Patient Coordinator I have ever encountered in that she is there to help her patients in whatever way is necessary. I feel very lucky to have them available here. (original review below)First class all the way! I have been going to Now Hear This for seven years and it’s time to look into a new set of hearing aids. Dr. Centafont is extremely knowledgeable about features available on today’s hearing aids. I felt very comfortable talking with her about what I needed and didn’t need in a hearing device. She even found a wax trap in my ear that I didn’t know was there! I’m so thankful she and Dawn were able to get it out!! Dawn is simply the best!. She helps in every way she possibly can and I consider her amazingly patient-oriented. I feel very comfortable with Dawn and Dr. Centafont and feel I can trust their knowledge and expertise. I have no desire to go elsewhere for my hearing health.

Sh
Review №35

I had a fantastic experience with absolutely no regrets. I found out exactly what I needed. The staff was more than amazing and I would absolutely recommend Dr. Fisher to anyone who needs help with their hearing issues.

Sa
Review №36

Our marketing and design company, Lemonstripe, worked closely with Bob and Dr. Griffin from the inception of Now Hear This Clinic. We have worked with many clients starting a new business but none as detail oriented and client focused as the Now Hear This team. From the paint colors to the logo design, they focused on the clients experience every step of the way. We would highly recommend Now Hear This Clinic to anyone looking to improve their hearing and quality of life. Their staff is very client focused and Dr. Griffin is an expert in his field and truly cares about his patients and their results.

Ja
Review №37

As always, Dawn welcomed me graciously with her smile and gracious manner. Dr.Fisher, in her professional manner, was thorough, used their advanced technology to evaluate my hearing through the hearing aids and made appropriate adjustments. I was totally satisfied with my visit.Jay Brown

ja
Review №38

After much research to find an appropriate hearing aid provider, I landed at Dr. Griffins office. I could not be more pleased. He is extremely competent, easy to talk with, and very patient answering my questions. I procrastinated for years getting hearing aids but after a family intervention, I was compelled to do so. Dr. Griffin and his assistant, Dawn, have been wonderful at dispelling my anxieties. I actually look forward to my appointments. Oh, and the price of the hearing aids plus service is very reasonable.

Do
Review №39

In my job as a financial adviser it is important for me to be able to hear my clients. As my eyesight got worse, I didnt hesitate to get reading glasses to see better, so why not hearing aids to hear better. But who to turn to; those full-page marketers in the paper seemed questionable. Thats when I heard about Now Hear This and their professional approach to hearing correction. They were very patient to analyze my hearing deficits and build a device that was customized not only to fit my ear, but also correct my particular needs for amplification. On top of that, their friendly and attentive service after the sale has been impeccable.Recently, at my one year check-up I asked to have my hearing checked again. My scores matched those with normal hearing. Its great to hear what I have been missing and not annoying my friends and family by asking them to repeat themselves. I dont know why people readily get glasses but put off getting hearing aids. Dont waste time shopping around and procrastinating, just go to Now Hear This and let them take care of you.

Al
Review №40

My appointment was right on time and everyone one was very friendly. The atmosphere is always like family and yet very professional.Dr Fisher is relaxed, thorough, and very competent.

Ca
Review №41

Starting to wear hearing aids was a lifestyle change for me. NHT has been a guide and support to how to optimally keep hearing in a louder than ever world. Professional, kind and experts at what they do!

Ma
Review №42

I first met Bob Keefer in a professional capacity as my firm, iS design, was hired by Now Hear This to provide design services for their first location in Raleigh, NC. His desire was to create an environment that people would feel comfortable in rather than a typical medical office. Although they choose another nearby location, the principles used to fit out the suite were consistent with what we had earlier discussed. In the midst of our conversations, I became interested in the methodology and equipment that Bob was instrumental in bringing to the United States from Germany. It all became pertinent soon afterward when my 85 year old father-in-law began to experience poor results from his current hearing aids. I suggested that he had nothing to lose by letting Now Hear This apply their new fitting techniques to his situation to see if it may help him. Somewhat reluctantly, he decided to give Now Hear This a try. The rest, as they say, is history. Harold is very pleased with the professional staff and, most of all, with the result. He hears far better than he did previously and knows that any problems he has will be dealt with in a manner that puts his satisfaction first. In short, Now Hear This has a terrific combination of capable people and what appears to be a superior technology to what he had experienced with another local source. Thanks for making a difference in his life, Bob.

Na
Review №43

I have always appreciated not only the in-office care but answering my questions on the phone. I appreciate the options given in choice of hearing aides that were selected by Dr. Fisher and me. Nancy

Th
Review №44

Friendly people, easy to talk to and ask questions. Will recommend them to family and friends.

Da
Review №45

Amazing, amazing, amazing! The real deal- good folks, a local shop, and a life-changing experience for me. If youre considering hearing aids, dont put off - go see the team at NHT. Cant recommend highly enough.

Cl
Review №46

Wonderful, informative and caring staff. They tailor and customize your hearing needs until you are fully satisfied. I wouldnt go anywhere but Now Hear This!

Ta
Review №47

Wow.. the service, care and knowledge at Now Hear This really exceeded my expectations. I needed ear plugs for my job(s) in the music industry, so I went in for a test. Very thorough exam and consultation, which left me educated and setup with the proper plugs. Dont look any further for an audiologist. Your hearing will thank you, I know mine did.

Ar
Review №48

Superb service for The Last 5 Years. Thats why I drive more than 90 miles each way.

RG
Review №49

Nice and excellent staff, very kind and professional. Thanks so much for your assistance.

Re
Review №50

I got digital hearing aids when they first came on the market about 5 years ago but could no longer get service for them because the clinic went out of business and I knew the technology had improved so it was time to update. And I heard that the new iPhone 6 would be engineered to connect via bluetooth with ones hearing aids so that one could hear phone conversations in both ears. I always have had difficulty hearing on my cell phone plus hearing conversations in noisy surroundings and clients when they spoke softly. Then I heard about Now Hear This and decided to check them out and see if they had the hearing aids that would connect with my cell phone I had ordered. I was so impressed with the whole staff. I had no idea that UNC offered a doctorate in audiology and that an audiological evaluation could be so thorough. Once I was evaluated by Dr. Philip Griffin and his interns, recommendations of hearing aids were shown to me so that I could choose the level of hearing assistance according to my lifestyle. I purchased my new hearing aids and when my new iPhone 6 arrived, we connected it to my hearing aids. Amazing! I have never heard so clearly. I highly recommend!

Cu
Review №51

I knew I had hearing loss but until Now Hear This helped me with the correct aids, I didnt realized all that I was missing. Very happy with the service provided and recommend them highly.

Cu
Review №52

Excellent help from Doctor Centafont and Dawn. Works hard to get you in quickly and make your needed repairs. Very accommodating.

Bi
Review №53

I can truly say that Now Hear This is deserving of a 5-Star rating. Dr. Griffin and his staff have been attentive to my needs and have provided me with hearing aids that have performed better than any Ive worn in the past ten years.

Ca
Review №54

Simply the best. Dr Fisher is excellent as is Dawn. This is hands down the best audiologist office around.

Bo
Review №55

Excellent Care! Knowledgeable staff hearing aids adjusted splendidly.

Ro
Review №56

The staff at Now Hear This is always punctual, pleasant, and very attentive to all of my needs.

Me
Review №57

Very professional, caring, courteous and knowledgeable. Great products. Best choice in the area.

To
Review №58

Very friendly and professional. A plesure having an opportunity to visit for assistanceWith my hearing devices. I will be back.

J
Review №59

My involvement with Now Hear This (NHT) started in approximately May 2015. Before then I had sought help from a different hearing aid firm, and found the results so incredibly disappointing that I nearly gave up.The first audiologist came up with the same audiology diagnosis as NHT, but was in left field as to how to improve my situation. They (1) prescribed the wrong kind of aid, and (2) completely botched the tuning of the devices. The upshot is that my hearing was worse with their recommended aid and associated tuning than it was without them. Looking back on it, I should have been concerned that the person working with me was not a Doctor of Audiology (Au.D.), and that they proved so quickly to be inept when it came to tuning.After refusing to give up I found NHT, and immediately found comfort and confidence in Dr. Griffin and Patient Care Coordinator, Dawn. This team took considerable time with me to validate my diagnosis, and to explain my options relative to devices.I was able to demo two makes of hearing aids, and found the difference amazing. One was harsh, the other smooth and natural. This disappointed and surprised me: the harsh-sounding make was the one I thought I needed given its ability to sync with my iPhone so I could control some of its functions as easily as checking email. The demo saved me from wasting money on a pair of devices that I never would have known were falling short from what was possible.The devices I ended up getting are comfortable and amazingly adaptable. I have found that tuning is as important as the device itself, and Dr. Griffin has proven to be a master at tuning.I have seen Dr. Griffin several times, and each visit has yielded improvement in the effectiveness of the devices. It takes time to acclimate to wearing hearing aids, so the process of tuning is best done incrementally instead of with brute force at the outset.I cannot say enough good things about this team: professional, knowledgeable, pleasant, patient-focused, flexible, and effective!You can go elsewhere, but I cannot imagine finding a better team to work with. I wish there were more stars to award them because they are certainly justified! Awesome!!

Mi
Review №60

I have explored many of the options in the Triangle area to test and address my hearing loss and have found Now Hear This to be my best experience. The ENT practices treated me impersonally and had limited solutions. Other audiology practices were somewhat clinical and did not seem to be current. Unlike those options, Now Hear This treated me in a very personal and caring manner. They offered me several options and were very clear about the pros and cons of each option. I continue to return for follow-up visits and each time it is clear my satisfaction is their primary concern. I have no reservations in giving Now Hear This my highest recommendation.

ce
Review №61

They worked me in for an appointment with very little notice. Nice facilities, pleasant people, and an overall great experience!

De
Review №62

This is the 2nd purchase of hearing aids Ive made with Now Hear This; the 1st set lasted about 7 years, which is great. As technology has enhanced and my hearing had changed. I went in recently and was very impressed how the office was handled during COVID-19. Masks as well as a screening questionnaire and temperature check are required. Hand sanitizer is at the entrance. The staff wears mask and at times masks plus a face shield. There is only one patient allowed in the office at any one time. The office is spotless.With my new set, I was having a minor issue with whistling. Dr. Centafont had given it a lot of thought as what the issue might be and came up with a solution. I went in today and within 15 minutes the issue was resolved. The whistling is gone and I can clearly hear face-to-face conversations, phone calls and music. To say I am happy is putting it mildly. Dawn Geda, the Practice Manager, is so easy to work with. When calling for an appointment, she works around your schedule and if you have any questions whatsoever, if she cant answer them, she makes sure to direct you to the proper person. I highly recommend them. After dealing Now Hear This for 7 years, I can unequivocally say that I would recommend this group without reservation.

Tr
Review №63

Increadibly kno;edgable and experienced,Dr Griffin tweaked my aids to give me so much more hearing ability.And the staff is so pleasant and homey.No pretense,all professional.I cant give enough Kudos...Lyle Parker,MD

He
Review №64

Very friendly and pleasant while improving your hearing.

Be
Review №65

I was referred by my Doctor to NHT.I was disgusted with Hearing Aids after spending 3,000$ ..The adjustments they made with superior technology made a big difference in my hearing aids..Now I wear them all day every day!Hearing aids in general are not perfect but they can be improved !

Ma
Review №66

Excellent customer service

Jo
Review №67

Very personable and informative

Information
39 Photos
67 Comments
5 Rating
  • Address:4701 Creedmoor Rd #111, Raleigh, NC 27612, United States
  • Site:http://www.nowhearthisclinic.com/
  • Phone:+1 919-256-2898
Categories
  • Audiologist
  • Hearing aid store
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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