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Raleigh Capitol Ear, Nose & Throat
3010 Anderson Dr, Raleigh, NC 27609, United States
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Ja
Review №1

My family had a really positive experience at this clinic, the visit was for my two year old and we were treated very good by all staff we came in contact with! We saw Dr brown and I can’t remember the audiologist name but Wow, thank you for making it and easy going and great visit! My son was very well taken care of and I truly appreciate that as a parent.

Ta
Review №2

Please visit and ask for Dr. Doyle. He’s kind and warm and gets you in and out. Then you’re checked out by a lady with the mist amazing smile and warmth. She’s been there for years and I love their consistency!

Pa
Review №3

The most professional, friendly and sweet person I have ever met. My son felt very comfortable. highly recommended.!!!!!!!

De
Review №4

Check-in was timely, waited only a few minutes before they called me back to a room. Doctor was prompt and decisive. Good experience.

Go
Review №5

My 5 star review is why I have been a patient of RCENT for so many years.

Re
Review №6

My experience was great the front and clinical staff was professional. Dr. Clarkson I enjoyed, very nice and caring doctor. He has a super sharp memory! Very pleased.

Do
Review №7

I met with Dr. Clarkson who was fantastic...he listened intently, was thorough in his explanations, showed genuine care and concern with my reason for visiting. The Audiologist (forgot his name) was also thorough and caring and helpful going over procedures and my condition. He pretty much resolved my vertigo symptoms with a simple maneuver. I highly recommend Raleigh ENT.

Jo
Review №8

Ive been to this location twice as I frequently need to get my ears cleaned. Dr. Doyle is always great! Hes very friendly and does an awesome job at fixing my hearing! His staff is always personable and helpful as well. Nothing but praise for this practice!

09
Review №9

My experience at Capitol ENT was excellent. The receptionists were alert, polite and attentive. I was seen quickly, every one was courteous, very pleasant.A totally positive experience.

Bl
Review №10

My Audiologist, Liz, is awesome. She is professional, knowledgeable, and fun. I could not ask for better treatment. I most strongly recommend her.

Jo
Review №11

The office was nice and clean and everyone had on mask and the seats where spacious. They were patient and attentive in my eye examination. And the medical staff was friendly and professional.

Re
Review №12

This is the best ear specialist!My husband had an ear pain and went to 2 different doctors before with no success, his ear was closed with infection when I found out Raleigh Capitol Specialist appointment and that day was the best day for my husband ear the female specialist doctor cleaned his ears and put something inside them to open them and send him a very good drops medicine that helped him on his pain and infection! They gave us referral to a cheaper drug Farmacy because we are self pay! Very good service and good prices for self pay patients! To feel better again

ke
Review №13

Dr. Clarkson was wonderful. Both of my visits were great and he everything in great detail. Highly recommend him!

Ba
Review №14

I have been a pt at this practice since Dr Nat Sparrow began the practice in the early 70’sHowever it had been many years since I had any ENT issues.When I called the office on Thursday regarding an ear problem, I was able to get next day appt. with Dr Hueman . She was extremely knowledgeable and gave me detailed information regarding SSRHL as well as the treatment plans and possible optionsEach staff member that I met was friendly and professional.I highly recommend Raleigh Ear Nose and Throat

Th
Review №15

Was able to schedule an appointment the same week I called. Staff, nurse and doctor were terrific. The best part is after living with a nagging ear issue that my primary physician and urgent care could not solve I began to feel better within hours of my visit to Raleigh Capitol ENT.

La
Review №16

It has been years since I was treated at this practice , but know that everything is as well run as it was before. Staff was great and Dr. Doyle was superb and very reassuring. It is wonderful to know that the office is available if needed.Thank you for your care.

Ch
Review №17

Great service,I went to my primary earlier in the week and they just said take this and feel better..Raleigh ENT took the time, figured out my issue and Im getting better.. great place

ch
Review №18

Warm welcome when first enter the office. Low wait time. If any. Dr. Clark and his assistant, Stephanie, was very clear about what to expect and charges insurance wont cover.

Wr
Review №19

Dr Brown is incredible. I have seen her for years and she is always professional and upbeat. A very skilled physician in my opinion. She has always been good to me

Ja
Review №20

The nice women in charge of all the allergy shots was super awesome handling my allergic reaction following my allergy test stayed with me until I felt better and was super nice.

da
Review №21

Very courteous staff. Dr. Boyce is awesome.

Ph
Review №22

Dr. Clarkson was excellent. He was very knowledgeable, answered my questions exactly, and actually listened to me. I would highly recommend this doctor. Very kind as well. It did take me a while of standing by the door before I was helped by the front staff.

Je
Review №23

I love Dr. Huemann. She has been the most aggressive concerning my allergies. I also like the woman who does the testing. She was very pleasant when my testing was done. However, the overall communications in the office is the worst of I have ever experienced. Over the course of 2 days and finally a demand to talk with the office manager, I finally got the attention of the nursing staff there. The nurse I spoke to offered no apologies for their mistake in overlooking or just not responding to my calls. In addition, I wasnt able to get the issue completely resolved by calling the doctor who was on call and luckily was Dr Huemann.Since my allergy shots are being scheduled, I hope this wont happen again.

Mi
Review №24

I was given a quick appointment within 24 hours of my referral. Had an ear-bud from a hearing aid stuck in my ear. Took me right in at my appointment time. Only waited a couple minutes before the doctor came in. He extracted the object, checked out my ears, nose and throat, put some antibiotic powder in my ear and I was gone in 15 minutes.

Tr
Review №25

I had not been back to this office for about 18 years my kids were treated here! Dr Boyce still there plugging along, wonderful and helpful as ever!! Friendly staff, clean old office! Great care!

Ji
Review №26

Took care of My hearing aids check and tube replacement while I waited great service

Je
Review №27

Professional and caring. Appointments time honored, as I had another prior to my visit and one after. I shared it and they were considerate.

Jo
Review №28

Kind of rude. I have Cigna which is one of the networks they work with and the receptionist was very curt and didn’t really help me out. I have ear pain and tubes which means I should see an ENT. Not a good experience.

Lu
Review №29

19 year patient. They know what they are doing!

Yo
Review №30

My daughter goes to the Anderson and Lake Boone location and we love, love the doctors ar both. Very professional staff and never a long wait time.

To
Review №31

Reception and patent check-in was courteous and professional. The PA was patient and respectful

Br
Review №32

From check-in to check-out my visit was 5 star! Dr. Hueman is an excellent listener and is working to find answers regarding my issues!!

Di
Review №33

Dr Stephen Boyce, has been very helpful every time I have visited, staff are very kind & gentle, I felt respected & was glad I visited, Thank you. Dianne Cebrick

K
Review №34

Appoint was on time and the wait in the exam room was short. Checked my ears and lightly cleaned with an A okay result. This is a great ENT

Be
Review №35

I get allergy shots weekly at Raleigh Capitol Ear, Nose & Throat. The staff is amazing. They are friendly and always work to ensure that you do not have to wait! I truly appreciate the atmosphere in this office.

Ro
Review №36

Wait time for appointment was very short. Staff was friendly and helpful throughout. As always, advice offered was helpful and thoroughly explained.

Au
Review №37

He gave me treatment options if issue doesnt totally resolve. He didnt want to do any unnecessary tests. The treatment so far has positive results

We
Review №38

Friendly staff and smooth check-in process. Very limited wait time. Doctors knowledgeable and personable.

An
Review №39

I have been a patient now for many years. I have received great care from physicians and staff.

Wa
Review №40

I’ve been going to this office for more than 30 years. The staff are always very professional and friendly. The office is also taking all possible COVID precautions. Dr. Doyle is one of the most caring doctors I have ever met.

Su
Review №41

I had a very good experience with the staff and Dr. Doyle. I would like the results of the visit sent to me: the hearing tests and the conclusions about my ears, nose and throat examinations. Would someone let me know if this information will be sent?Thanks so muchSuzanne Sanford

De
Review №42

I am completely satisfies with Dr. Hueman and recommend her very highly.

Ge
Review №43

Everyone are always kind and very helpful.

Je
Review №44

I have been an allergy patient for a very long time at your medical facility. I have nothing but positive feedback to give. Staff are friendly, courteous and I’ve got to say I know it’s difficult when you have to work during a Covid pandemic and wear a mask all day. Thumbs up and thank you for all you do at Raleigh Capitol Ear Nose & Throat. I think we need to give more positive feedback to our healthcare workers. I also want to do a big shout out to Patti, Lisa, Ashley for always taking care of my allergy shots and their genuine kindness. They talk to you and I value their friendship. There’s also a really sweet lady that we used to check out with. I don’t remember her name but she is always nice. The only Doctors I have ever seen are Dr Clarkson and Dr Gerber. They are awesome. Thank you everyone for all your hard outstanding work.

La
Review №45

My mom saw Evan and he was great with her. He repaired her hearing aid and explained everything in detail. He also made sure that my mom had all her questions answered before we left the office.

Ol
Review №46

Excellent experience with all the staff & Doctors.

La
Review №47

Fast check-in. No repeating of redundant information on a form.Seen on time with next to no waiting. They value your time.Dr Bown the best.... friendly caring and professional.Noto Bene: Im established patient so the check-in experience will be different if you are new.

Wi
Review №48

I have seen a lot of ENT doctors over the decades and Dr. Boyce is the best. This practice is the best I have ever been to.

sh
Review №49

Great experience for Levi! Dr. McMann took his time with us.

Su
Review №50

Dr Clarkson has been my doctor for several years. I couldn’t ask for a better ENT. He is straightforward, friendly, and to the point. I like Dr Clarkson a lot. He also became my husband’s doctor last year. My husband agrees with me.Just to let you know, both of my daughters were patients of Dr Hattaway way back in 1979, and approximately 1981 - 1984. I was happy then, and I remain happy with Dr Clarkson.

Me
Review №51

The staff was friendly and the doctors were very thorough.

Do
Review №52

My visit was quick and informative Dr Doyle explained and diagnose the issue I was havingand informed me of my options. The meds he prescribed solved my issue.

Ja
Review №53

I came in thinking I had an ear infection, which I did. But the doctors were able to tell me exactly what was happening and how to treat it. They provided test to me to see how was my hearing because of this ear infection. Great place and friendly staff.

Ni
Review №54

Do not recommend based on my experience

Je
Review №55

Excellent doctors and staff. They care about their patients.

jo
Review №56

Dr. McMahon is excellent and made a great diagnosis of my medical issue. He listened to all I had to say before rendering his opinion.

An
Review №57

Smart, helpful doctor and very engaged staff.

Eu
Review №58

Dr. Laura Brown checked both ears and tubes in both. The left ear tube was out and once again she installed a tube in the left ear quickly with very little pain!

Oc
Review №59

Dr. Was very pleasant. Audiologist broke my hearing aids. They was working perfect till she claimed only she did was changed tubing!!! Then offerd me a consultation for a new pair for me to pay for. No maam you will never get me to purchase anything from there you broke something that was working perfect. REPLACE WHAT YOU BROKE.

Si
Review №60

Prompt and professional. Addressed my needs in efficient manner

P
Review №61

Great service.

La
Review №62

I came to Raleigh Capitol Ear Nose and Throat because of a sinus infection. Dr. Gerber was very helpful in prescribing an antibiotic and prednisone after examining me and answered all my questions. Their professional and friendly manner put me right at ease! The very lovely woman who checked me out has worked there for several years and never ceases to greet me with a smile! I have been an allergy patient here since 2010 and have been allergy-free for 7 years! I highly recommend their services!

Ch
Review №63

My appointment with Elizabeth went well.

Am
Review №64

I love the staff here. They are friendly and helpful. The wait times at the office are minimal. I have seen several of the doctors and they are very thorough and knowledgeable. They take your concerns seriously and will answer your questions in terms which anyone can understand. I was referred by my primary care doctor due to recurrent sinus issues and having been on an antibiotic off and on for a year. I was seen within a week. Dr. Brown the doctor I saw did allergy testing and my sinus problems were due to my allergies so I started taking allergy shots. I may get a sinus infection every now and then.

Gl
Review №65

Everyone was very nice

Do
Review №66

Awesome customer service! They pay attention to what your needs are.

Iv
Review №67

In this day and age of late appointments, imagine my surprise when I was greeted, and taken back for my 9:00 scheduled appointment at 8:30. Almost unheard of.Thorough, and very personable, the entire staff was concerned with my comfort and attempting to resolve my issue.

Mi
Review №68

Excellent, highly recommended!

Sh
Review №69

This is my 2nd and last bad experience with this practice. First time they were charging me $150 for a service my insurance didnt cover after surgery. I didnt find out til it was up to $450. With another charge coming. Then recently I had an appointment and with covid you cant just ho in. Thats cool but I arrived and sent a text that I was there as stated on the door. 3 different people showed up and all called in befor me, so I called. The lady was act like she didnt know who I was or why I was there. Then say oh you at 2pm. Are you out front? Yes I sent the text. She say okay we will call you in soon. 2 more people shop up they call one in but time they began to call the next lady in I about lost it. Told them to cancel my appointment. I wont be going back.

Yv
Review №70

The artwork in the lobby is primarily from local artists and was interesting to view. All of the office staff, including front desk receptionist, nursing assistant and check-out person, were friendly and efficient. I really liked Dr. Doyle. He is mild-mannered and thoroughly explains things in terms which are easy to understand. I also liked the audiologist, Taylor Weddle. He was efficient and did a great job in explaining the testing and the results. Overall, it was a very positive visit. I would definitely recommend this office.

Je
Review №71

Great group of people. Always happy and professional employees.

Fa
Review №72

I was in the process of working with the midtown office and my health insurance to receive an estimate for a 3-5yr allergy shot program. My health insurance was consistently giving me incorrect estimates when I directly called, therefore relied on ENT and their insurance department to help me formalize an accurate estimate.I was directed to the allergy nurse, Patty, who tried to coordinate my questions with the insurance department. After much back and forth, she proceeded to yell at me over the phone, “I do not have time for this” which turned into a heated argument.Never in my experience with doctors and nurses have I been yelled to, as a patient desperately looking for options and help for a condition that has been crippling to live with.0 stars, will never go back, would not recommend, Dr. McMahon was not very helpful either, and hopes that Patty learns to never talk to patients that way again.

Jo
Review №73

Very professional.

Ri
Review №74

On time and complete service to several problems.

Ji
Review №75

As usual, the audiology section of Raleigh Capitol ENG, Anderson Drive, provided excellent service and was most helpful, but his time Michele, my audiologist exceeded expectations. I had lost a hearing aid and expected to pay over $2200 for a replacement. It turned our that my hearing aid was no longer being made, but Michele found a reconditioned hearing aid, the price of which was just under $900. What a pleasant surprise!

An
Review №76

I have been going here for many years! Currently I see Dr. Gerber. He is super professional AND he listens! He doesnt just sit there typing your response in the computer, he makes eye contact and ask questions. The staff is super nice and i have never had to wait for than 10 minutes for an apt...and that was one time! Have recommended and will continue to recommend Raleigh Capitol ENT to friends and family!

Jo
Review №77

We were always taken at or before our appointment time so there was very little waiting. The staff was always very helpful and compassionate to my 4 year old daughter. Her surgery was scheduled quickly and easily and accommodated our families schedules. Dr. Clarkson was fantastic and went out of his way to alleviate my stress regarding my daughters procedures. The day of surgery his bedside manner was the best I had ever seen. Thank you for such a wonderful experience.

Ca
Review №78

Dr. Laura Brown is a fantastic doctor and surgeon. My son needed surgery this summer and she provided excellent care. Dr. Brown took her time in explaining the surgery and made sure that my 11 year old understood what was going to happen during the procedure. I highly recommend Dr. Brown and Capitol Ear Nose and Throat.

Be
Review №79

I was extremely pleased at the level of patient care that was provided to my daughter. They were very efficient, pleasant and fast. Ivy worked very hard to fit my daughter into their busy schedule and I am most appreciative! I would highly recommend this practice to anyone.

Cl
Review №80

I received a very courteous and friendly greeting by the reception staff which handled the new patient registration efficiently. The nurse who took my blood pressure and checked my medical history was polite and careful to see that I was aware of what to expect. Dr. Brown appeared promptly, introduced herself and exhibited a friendly and sparkling personality. She was the soul of care and gentleness in performing her examination of my throat and was reassuring in her comments on my condition.

Mi
Review №81

I was seen at the office on Lake Boone Trail. They were very pleasant and efficient. The specialist I seen was very observant and focused on my questions and concerns. He was very understanding to my needs and his staff worked well with getting me an appointment as quickly as possible for my study

Be
Review №82

This was my 1st visit to Raleigh Capitol ENT- Midtown. Everyone from the front desk staff, the nurses, the audiologist, Dr. Brown and the check out staff were extremely pleasant. The audiologist thoroughly explained what she would be doing during my hearing test and made me feel much less nervous. Dr. Brown was WONDERFUL! She explained everything very well to me and was awesome! It was a great experience!

El
Review №83

Raleigh Capitol ENT is the most efficient doctors office I visit on a scheduled basis. No matter what time of day my appointment is, it is always quick check-in, very minimal wait time before I go back or the Dr McMahon comes in and Im exiting the office.The staff are all very friendly and courteous.I have also visited the Cary office and have had the same experiences.Kudos to all of you for realizing my time is important too.Most importantly, I get the best care.

Ro
Review №84

Very friendly and helpful

Su
Review №85

Dr.Boyce removed a lipoma from my husbands face. He is awesome! Highly recommend... Nice guy and did a great job!

Je
Review №86

I found my experience relaxing and reassuring. I felt like that because Dr. Gerber instilled that feeling in me with his humble display of confidence and concern. Dr. Gerber also made me feel that he and his staff could handle any challenge no matter the size. I look forward to Dr. Gerbers and the staff at midtown ENTs assistance. Thank you all.

Ma
Review №87

As usual it was a very comfortable and complete experience and I feel if I have any problems I can simply call any time before another year and I can rely on your help. Thanks Dr. Gerber for the very timely appointment..And Michelle: thanks for assuring me I am still doing just about the same. This gaining another year can be pretty awesome so glad I am still able to enjoy getting together with my friends and not miss out on the conversations... thanks for sending me the ReSound box-I didnt miss it until I emptied my purse when I got home but had your message -- thanks for the batteries, too..

Je
Review №88

I have always had the best experience at Raleigh Capitol Ear, Nose & Throat. The staff and doctors go out of their way to make you feel at home. No matter what the problem you have when you go there, you can rest assured knowing that they will solve it in the most timely manner. Dr. Clarkson has been fantastic on all my visits to the office and I will continue to go there for treatment on an as needed basis. I would recommend to anyone that this is an ideal place to get treatment.

Gr
Review №89

Dr. Doyle is wonderful! Highly recommend!

Su
Review №90

The staff was very friendly and cooperative. When I called to speak to a nurse I was connected to a live nurse rather than having to leave a message for one. Dr Gerber was very thorough. I would highly recommend this practice!

Re
Review №91

Saw Dr. Clark son in timely manner. He asked reasonable questions and conducted good exam, cleaned my ears and then had my hearing tested. No complaints. Would not hesitate to return.

La
Review №92

I arrived a little early and was taken back right away. Dr. Brown arrived and my reason for the visit was evaluated and I was pleased with the results. Dr. Brown was very quick in deciding what needed to be done.Im very pleased with the visit.

Ca
Review №93

My visits with Kiersten have all been wonderful, She is a very smart young lady and always helpful and respectful. I always enjoy my visits to the clinic. Everyone there is so kind. I look forward to my visits. Thank you all.

Ma
Review №94

At my second visit to your facility, my appointment was with Julia. She gave me a wonderful review of my hearing test and gave me the opportunity to experience a hearing aid. She was very understanding of my reluctance to do anything at the present time. I am happy to have the info for when Im ready to move forward.

Li
Review №95

I had a wonderful experience at Capitol ENT. Everyone in the office and the staff were very professional. Dr. Clark was outstanding. He not only clearly explained my procedure to me beforehand but also listened to my questions and concerns. I would highly recommend this organization. Bill V.

To
Review №96

I have no complaints or had any problems at all. From the check in desk, to the exam room, to the procedure room, to the check out desk, my experience went very smoothly. I did not wait long at all to be seen. The entire staff went above and beyond to make sure I had the best experience

Ch
Review №97

Dr. Boyce is the best!! Hes really helpful and understanding.

An
Review №98

I was thrilled with your outstanding customer service, and the care that I received by your professional staff. The doctor was great and took care of my ear problem in minutes. Thank you so much!

la
Review №99

After meeting with several ENTs (including one out of state) I decided to have my surgery with Dr. Laura Brown. I could not have been happier with my choice. I cannot say enough positive things about my experience, from her bedside manner and communication of the procedure, to the day of surgery and post-procedure instructions. Thank you for making such a difference in my health! I also found the office to be organized and efficient.I could not recommend more highly.

De
Review №100

Ive been going to Capitol Ear, Nose & Throat for over twenty years. The doctors, audiologist, and staff go over and beyond to make sure Im taken care of. Most recently, the audiologists assistant remained in the office to help me out in an emergency when I had trouble with my hearing aide, on a Friday afternoon, at closing time! Being courteous and respectful is just

Information
28 Photos
100 Comments
4.8 Rating
  • Address:3010 Anderson Dr, Raleigh, NC 27609, United States
  • Site:https://www.raleighcapitolent.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 919-787-7171
Categories
  • Allergist
  • Otolaryngologist
  • Audiologist
  • Hearing aid store
  • Speech pathologist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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