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New Life of Community Health Services
6722 Bustleton Ave # 2, Philadelphia, PA 19149, United States
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Pa
Review №1

I love Dr. K. He is worth putting up with his rude staff

cu
Review №2

I was very happy with Dr. K until his staff started talking down to me and treated me as if I am a drug addict looking for easy fix. Not once did I ask for anything or even mention about any medicine that they basically accused me of asking for... I did nothing wrong I followed everything that was asked of me and yet after my second appointment the desk lady treated me disrespectfully. My appointment was cancelled without my knowledge and it took me calling five times and then hanging up on me twice before I got to bottom of what was going on . I am very hurt with way they treat me and its not fair that I was talked down to an made to feel as if I did something wrong when I did nothing of the sort. In the end I believe that dr.K is a good dr but his staff is completely ignorant and disrespectful. I recommend anyone to stay away as they will put you down and treat everyone with disrespect...

Jo
Review №3

I had been going there for over a year and half and just at one of the lowest points of my life my therapist told me she didn’t care weather I lived or was dead....... Traumatized I filed a report agaist the therapist ( no result ) And they gave me a new one .... the new therapist question me harshly and said it’s not right yous have someone like that working for you she should have gotten punched to her face ..... well they threw me out by phone saying it was a treat. Lol trying to get away from there wrong ...... I still plan to file more complaints

Da
Review №4

They help you if you want the help they will guide you in the right direction and try to make things easier in life for you as long as you do it stay positive

An
Review №5

Horrible place, they don’t care about their patients. Please don’t ever go to this place. They are very rude and unprofessional!!

Ch
Review №6

As of right now I am giving this place 1 star. Heres why....Ive been here 4 times so far and each time Ive come here, when you first walk in, it smells like a bathroom. I try to dismiss it because it seems like an older building and maybe it has some plumbing issues, but they need to fix that.My first visit was pretty standard. Lots of paperwork. Basic conversation about what I am looking to accomplish, etc.My 2nd visit......waste of time. I missed a call to confirm my appointment the next day I called back maybe an hour later and spoke to someone confirming who I was, who I was seeing and what time I would be there. So, i show up at my scheduled appointment time and the doctor I was supposed to see had left for the day. Whoever I confirmed with never let the doctor know I was coming so the doctor left early. As annoyed as I was I rescheduled and came back the next day.Then today, I show up a few minutes early for another appointment. Everything seems okay, except that smell I mentioned earlier and some one (probably a previous patient) left there food in the lobby. Two empty cups and bags from Wendys just sitting on a table. One of the doctors mentions it to the front desk, but no one throws it out.Anyway, 20 minutes later, a woman from the front desk comes out and asks me if Im waiting to see the doctor. I tell her yes. She asks me why I didnt just walk into the doctors office? HUH? Ive never been to any doctors office where you just sign in and just walk right into a doctors office. Correct me if Im wrong, but dont you sign in, have a seat and wait for your name to be called?So now, almost half my session time is wasted. I tell the therapist (Lucinia? I forget how its spelled) that I dont think I want to come back here. I explain everything to her and she was very apologetic. if it wasnt for her I wouldnt be coming back. She asked me to give it one more try.Sorry this review is super long, but I wouldnt recommended this place to anyone. Im going to come back 1 more time and see how that goes.

na
Review №7

Therapist Sara is great. The other staff is very rude, aggressive, and id NOT FRIENDLY. RUN!!! find a different place. Unless your old and would like to get talked in a rude way everytime!!! it has made my experience HORRIBLE. THE FRONT DESK LADIES ARE HORRIBLE AND RUDE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

A
Review №8

I have been going to this place a few months and its terrible reallyMy therapist is always late I have seen her 4 times and not once was she there at the time of my appointment I even started coming in 15mins late and she still arrives 30mins after ugh.The front desk is horrible all they do is sit in the back gossiping you can hear their conversations without even trying to eavesdrop they really are rude to be honest.I am very polite and patient but they have always given me weird expression like Im talking four languages and even one Russian lady had just threw me a clipboard at my first initial visit like I was being rude cause I asked her for a friggin card & pen😏Its always empty and truthfully I see why!My doctor has just been signed to me and at my first visit with him for my meds as soon as I go to enter his room it had a very foul odor he had his feet up on the desk with sandals on very disgusting brown dirt under his feet and you can just tell he rarely showers speaking of which my therapist had forewarned me about his poor hygiene before I even met the man!😣I nearly chocked while speaking with him about my issuesHe then prescribed me with medication that when I went to get filled my insurance did not take! The pharmacy had made 3attempts to contact them which then I had called them so they could run it over the phone for me and the lady who answered at the office stated she spoke with rite which was a LIE then goes onto say for me to just come in for some samples until I see my doctor again because they will have no choice then to fill it for me because it will be in my system!I really wanted to cry because I gave been suffering from severe ptsd and anxiety for quite sometimeIm really thinking to not only switch up on my medicine now but to all together jyst RUN FROM THIS PLACE!Hands down my experience has been completely horrible and I would not recommended it to my worst enemy!Completely rude and untrustworthyNo stars....

Ca
Review №9

I been going here of and on for 10 years or more. The location is key. I had a few therapist I didnt like and a few I did. Most of the therapist are russian which is okay, the psychiatrist they have all but one is okay, Dr. Gupta,I dont agree with what he says. Every now and again they have a new phyciatrist, they leave or pass away.

Ca
Review №10

If i could give negative stars I would. My initial appointment was at 1130 am I can 15 mins early to fill out paper work. Office was pretty empty 1 person waiting and 1 filling our paper work. At 1150 someone comes on to schedule an appt and they tell her if she would like she can be seen today and is handed paper work which is when I ask them about mines. 10 mins after paper work is down the walk on client is given her folder and sent to be seen. Meanwhile Im bring told at 1220pm that theyll see me in 10 mins. This place has terrible customer service the therapist rooms are off the waiting room. One th3rapist is so loud I hear what the client is there for and the whole conversations. There is close to no privacy in these rooms. Would NOT recommend this place.

ma
Review №11

I have been going to New Life for 10 years I really like it there the doctors are great and friendly

ke
Review №12

No stars.my therapist is senile a liar or both.i caught her in 3 lies.nothings worse than being called a liar by a liar.she lied to other employees about me.she needs mental help herself.worst most helpless feeling ever.my primary dx made a mistake on a drug screen and he admitted it and apologized.these people here are nuts.wasted 3 months of my time.i hear voices and she says i didnt tell her that initially,claims i didint bring in my bottles of meds.biggest mess ive ever seen.dont bother going near this place.i dont have the time to tell you all the b.s. that transpired.oh 3 mos and still never saw a dx.

Da
Review №13

Good place and flexible hours.

Je
Review №14

No 🌟

Information
1 Photos
14 Comments
2.6 Rating
  • Address:6722 Bustleton Ave # 2, Philadelphia, PA 19149, United States
  • Site:http://www.nlchs.net/
  • Phone:+1 215-708-1645
Categories
  • Mental health service
  • Mental health clinic
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:8am–3pm
  • Saturday:Closed
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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