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Sanitas Medical Center
5160 S John Young Pkwy, Orlando, FL 32839, United States
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Ne
Review №1

I was seen after people who came in after me. (Hispanic). I was told I was late and I wasnt by the front desk after I ask why is everyone getting seen before me who came in after me. I will be looking for a different place that is more inclusive.

M
Review №2

Update: Patricia Lopez, ARNP, as well as the physicians assistant and the girl at the front desk, (both of whom I wish I had the names of), were all wonderful and went above and beyond to show me exceptional customer care! Patricia took her time, was very warm, understanding, asked lots of questions, and listened. I am very grateful, thank you! I HIGHLY recommend her!The lovely girls at the front desk really went out of their way and took the extra time to help me. Very appreciative so far. Thank you! Marisa

Ma
Review №3

Love it here Patricia Lopez is the best she makes you feel so comfortable so happy i found them.

Ni
Review №4

Horrible doctors office! If you’re lucky enough to get someone on the phone after 15 minutes, you then have to deal with the people not being helpful at all. The PA I did see ONE time decided to question everything my previous doctor (who I’ve seen for over a year) did or suggested for me. She told me to stop one of the medications I was on and decided to switch it completely to something else on the first visit.

Al
Review №5

Kiran was one of the worst pcp i dealt with. She is rude and sarcastic. She doesn’t answer back any of my calls and told me to take my covid shot if i want to see my family. She kept dropping rude comments and when i told her what problems i had, she laughed and said ‘well if you were a doctor or went to school’, after every sentence. I’m here to get help with my pain and I’m paying you guys to disrespect me and take my money? Don’t come this location. They don’t care and show NO compassion what so ever to your concerns. I’ll be calling corporate on this location. Unacceptable, no wonder people don’t go to the doctors.

te
Review №6

Dr Luisa Nieves and her staff are excellent. I recommend her especially women to go see her!

Su
Review №7

Awesome Dr, Kiran GoelThanks for such a nice visit,felt comfortable.

Kr
Review №8

This is the worst docters office I have ever been to in my life, they do not care about you at all!!!!!!!! It takes two weeks just to get an appointment and when you get an appointment they go so fast did you not take their time with you and don’t forget if you miss an appointment you will not get another one this is the Worst Pl., I’ve ever been to!! Do not go here!

Wi
Review №9

My wife needed to see her primary doctor, every time you call them, they tell you go to the urgent care. Like how many times do you want my wife to go to the urgent care.What is the purpose of having a provider if you cannot see them for medical issues. All they want to do is refer you to a urgent care.Please avoid this establishment by the time you get to see you your provider and they determine if you need to see a specialist. You will be dead!!!!!!

Pa
Review №10

Yamirah Iglesias is the medical director at this facility.She was absolutely instrumental and amazing helping me navigate through the system with my difficult to solve problems. Five stars.... Thank you for everything Yamirah...

Da
Review №11

This is the absolute worst place ever, I’ve been waiting over a month for a medical clearance paper so that I can have my knee surgery, and they keep giving me the run around. Their is no communication among the workers there, you have one person telling you one thing and Sombody else telling you something different. These people need to be retrained, and not just sitting at the desk trying to look cute. I was told that I have to call Quest and Simon imaging to get there fax number so that they can send over a order for lab work and testing, that’s not my Job hunny !! I’m going to call corporate and report this place. Please don’t believe the reviews here, the people that left the reviews work for the company.... all lies

Li
Review №12

I was today ,it was my first day.I told them I have covid they send me to home to die.They didn’t treat me.Worst place

Ro
Review №13

I set up a television set for my wife 20 days before the date, but 90 minutes before the appointment I realized that the appointment had been made face-to-face. I called Sanitas to reverse this and was very poorly attended by an unprepared person who said that the virtual visit was confirmed. However, 20 minutes before the appointment, I noticed that the system did not give us access, I called again and was again poorly attended by a guy who ended up hanging up on me. I immediately requested a rescheduling of the appointment, as there was no more time to arrive at the location of the appointment. This request was simply ignored by Sanitas, which marked my wifes no-show. This type of treatment is not expected for a simple medical consultation.

Th
Review №14

I had probably one of the best doctor’s appointments today. It was my first visit at this location. The front staff was friendly and helpful. The nurse Julia was sweet and respectful. And Dr. Nieves is so up to date on medical research and information- I was blown away. I am so grateful I found them. Thank you Sandra, Milagros, Tamara, Julia and Dr. Nieves for expert care. I highly recommend this group!

Sa
Review №15

I have being a patient for about 1/12 years. Very nice staff, caring, helpful. Try their best to help you with your medical problems. I enjoy my visits to Sanitas.

Da
Review №16

It is the worst center to attend to patients, my experience was terrible for almost a year I have had a problem with my hip and I had to go to two specialists to give me an opinion about my problem and at the time I have requested to the Doctors referred or orders to perform tests that have been only cited by the places where I had to perform the tests always denied me been with this problem for months .. the Doctors do not care about health at all of patients and refuse to give you help !!! It is the worst center. also you put the complaint and nobody does anything ... My recommendation that women look for other doctors where their priority and vocation is to serve the patient with kindness and importance.

Ni
Review №17

On my very first visit, not only did this doctor keep thinking i was a diabetic when i wasnt, he also was so cold and difficult to talk to. I was never diagnosed and had no symptoms, but because i was a little overweight he jumped to the conclusion.This place is closed Saturdays yet I received an after hours phone call by my doctor saying he refused to refill a medication that i was on since I was 16 because I didnt do the blood test. Yet i had scheduled a blood test but it was delayed due to this whole pandemic and he said he wouldnt refill it regardless. Needless to say Im looking for a better doctor, one with more patience and better bedside manner.

Ma
Review №18

Location is awesome! My mom had her first appointment yesterday with Patricia Lopez. The staff was very friendly and professional. I have been looking for an office like this for her and i finally found it! Definetly will bring her back.

Ye
Review №19

For my first visit here, I’ll say they do take care of you and check you fast in the front thank Dhiann for the big help and to Dr.Maria for checking 👌🏻👌🏻

Lo
Review №20

Sanitas is a good health care clinic, location is great. Patricia Lopez is the perfect provider I’ve had! She gives you time and truly cares, she’s always smiling and truly listens. I am so happy with Sanitas, my wife also sees her and we are not changing. Thank you Sanitas for everything you do!

Ro
Review №21

Im so excited to find this medical center so pleasant from the moment you walk in to the moment you live. Doctor Patricia Lopez was the greatest doctor ever very into my husbands health showing concerns and interest on his health. As well as the ladies at the front very extremely polite and friendly. I love it and I will definitely recommend anyone to cone over and visit SANITAS MEDICAL CENTER.DILAN VALDEZ

Sh
Review №22

I will be reporting this location for insurance fraud after charging my insurance for web appointment when I never had any .also STAY AWAY Ive been with them for over a year and I still dont know whos my doctorIts very normal to sit in a room there for over a hour they dont careAnd lastly the reviews here are mostly fake look at the accounts

Ni
Review №23

How do you have a clinic but not a single doctor? Why do I need to book another appointment because you guys had a problem with a referral ! This place is a joke please stay away

Ro
Review №24

My experienced with sanitas was good they care about me and have good services.

Aw
Review №25

This place is amazing, the staff very professional, Dr. Patricia Lopez is very professional and passionate doctor, I love Sanitas Medical Center, very professional people I highly recommended

C•
Review №26

First time patient here and I LOVE the doctor Patricia Lopez! She’s super friendly, easy to relate to, and very attentive. I’ve never felt so comfortable with a doctor until today. There’s a location closer to where I live and I came here because it was the only center available today but now I don’t even want to look anywhere else because Patricia is so great.

JU
Review №27

I was nervous going in but the staff was very professional and welcoming. Patricia Lopez was very down to earth, easy to talk to and was quickly able to answer all my questions.

Ma
Review №28

Im very pleased and satisfy with attention given by Dr. Nieves and Adolfo. Very knowledgeable and friendly. The lady in the front counter Cristina was also kind and friendly.

De
Review №29

We had a appointment in this afternoon but unfortunately for traffic we reached 15 minutes late and before come call them and explain the situation and they said you guys can come.Once we reached the front desk lady said you have to wait 20 minutes and then you can see doctor.Then 35 minutes Later other lady said Only one people can see today doctor either you or your husband and we was totally disappointed because my husband wasn’t well. Please take care patients first then look for money.

El
Review №30

I had the chance to have Patricia Lopez as my primary doctor and she is awesome! She is bilingual and is very helpful. I definitely recommend this clinic!

Ga
Review №31

Patricia is the best. she have help me to control my diabetis and other previous health conditions. She is a great asset to Sanitas.

Na
Review №32

The staff are very nice but with a Very slow service!!! I have been having a problem with my left ear for 2 weeks. After 2 weeks that I have been taking antibiotics they decided to give me a referral to a specialist. To receive a authorization cod referral to the specialist they need 5 days!!! After to make an appointment with a specialist also take time... at least 1 week! Is faster to die than reach a doctor! 🙄

Kh
Review №33

Staff is a bit unfriendly the office is very small if you chose this doctor they have no appointment available keep in mind you will have to wait a while to see the doctor at this location the staff is not very nice and the office is very packed people are waiting at the door just to come in

Ki
Review №34

I always look forward to coming to my doctor’s visits because I know all of my concerns will be addressed. The service is always great, and I’ve never had such an attentive doctor. Dr. Nieves is the best!

Ai
Review №35

This was a awesome visit. With all that was taken care of in one visit I would have had to go to various dr. Appointments in my old clinic. Very professional . Will recommend to anyone.

LE
Review №36

My husband never has anything nice to say about Drs...but came out telling me about how his condition was explained in detail & his plan on improving his health😷

Os
Review №37

Excellent location, service, quality, workers are professionals and pleasure... Good job guys.... Congratulations

Li
Review №38

Dr Luisa Nieves is so knowledgeable as a specialist surgeon farsighted care and efficiently dedicated to a patient’s individual needs.Dr. Luisa Nieves is humble and respecting a patient’s contribution to reason with patient for patient’s best medical care.

Ra
Review №39

Great service and professionals! Almost no waiting time. Right on time with appointment. Dr. Luisa Nieves is the best!

MA
Review №40

Jeimmy MA and doctor Patricia Lopez are great! Facility is clean, well kept, and everyone is very nice! Thank you

Jo
Review №41

Anelia Front desk was great!

Re
Review №42

The place is clean. The staff and recepcionist is wonderful. Everything online. I can see my records online. When i call immediately answer my questions or refill my prescriptions. But more top is dra Luisa Nieves. In 30 years in Florida never see one dr same her. She is Top. She pacient. Nice person. Thanks Dr Luisa Nieves. Sanitas medical John Young pkway.

An
Review №43

Perfect location, the attention by Dr. Luisa Nieves and Mr. Adolfo, is excellent, very good professionals.

Th
Review №44

Called my GF on a Saturday at 4 PM to not only tell her they wont be filling her high blood pressure medication, but also told her it was her fault after they made her an appointment two months later. Avoid at all costs.

Ol
Review №45

They are so considerate and understanding! They did everything for my fiancé and was with us every step of the way!

Jo
Review №46

Dr Lopez is the best! Even though she seemed frustrated she spent almost 1hr going over all of my concerns with me!!!

Ro
Review №47

My faveeee people ever. I’ve been coming here for over six months and I’m treated like family for sure!! Thank you Dr. Patricia.

Fr
Review №48

Everything was perfect! 100% recommend

Ev
Review №49

Great service ! The staff was very friendly ! Patricia is the best! Thank you for everything sanitas!

Ro
Review №50

They have really bad costumers service and have been there for like 2 hours most of the time waiting is the worst medical center I have been too and I would never recommend this place practicly a waist of time

lo
Review №51

Unfortunately at this location be ready to WAIT. After getting my first appointment i was called the DAY OF to be told that the doctor was not going to be in that day so I would have to reschedule which was fine, the next week on the same day I come to my appointment that was set for 10 am. I arrived right on time and was told to wait. After waiting for an hour and 45 minutes :))))))))) and watching everyone after me go before me I asked when I would be seen, to which I was answered 11:30 even though my appointment was for 10 and on the sign in sheet it was for 10 nope it was 11:30. STAY AWAY FROM THIS UNORGANIZED LOCATION.

En
Review №52

Excellent service very professional doctors

Fa
Review №53

They have a very good attention

no
Review №54

Their attention was fast and cordial

Pr
Review №55

Front desk staff was really rude .

An
Review №56

They’re very good

we
Review №57

Im very happy with Sanitas

se
Review №58

Really good service

We
Review №59

My first visit at

El
Review №60

Thank you for your service

Au
Review №61

Excellent attentionVery pleased.

Co
Review №62

Excellent was my doctor in sanitas, I would like to know where she is working to continue with her, thank you, I give her 100%

Ya
Review №63

Luisa Nieves, is the best doctor that I have visited in this country, for her good attitude, for her help, she is very human and understandable, regardless of her knowledge, she does everything necessary to solve in the best way the situation of the patient and that one is satisfied.Im very gratefulThanks 😄😄😄

Li
Review №64

Dr. Luisa Nieves is an excellent doctor, she listens to you and always has solutions. Your staff is excellent. The office is very clean and the wait is fast.

Ro
Review №65

I have no words to express the excellent treatment always received by Dr. Patricia Lopez, Dr. Luisa Nieves, and the staff Milagros Rodriguez, Sandra Maldonado and the manager Yamirah Iglesias, who at all times provided me with access to everything that was necessary. for my next surgery, making my wait not so long.Also noteworthy is the empathy that the staff; has for patients.

An
Review №66

Excellent service, they treated me super well, I loved the attention, the treatment and super fast, no waiting

Ar
Review №67

I went to my annual medical consultation and the treatment since you arrived is cordial and with excellent attention, I thank Patricia López for her excellent attention to me in the medical part, 100% recommended

Ro
Review №68

Excellent attention from the Sanitas John young staff

Ce
Review №69

For my part, a good experience, the consultation opportunities that I have had in this institution, receptivity, communication, orientation and respect, all the staff have demonstrated the human quality of care. Above all on time.

Gu
Review №70

The attention is excellent, Milagros does her job very well ,,, Dr. Adolfo and Dra Nieves explained the doubts I had well. Definitely very good attention.

Ju
Review №71

I love very professional service, the girls are very attentive and helpful, thank you sanitas and thank you girls, aniela, Tamara, kiara

Ad
Review №72

Excellent attention!! Aniela was sweet, friendly and efficient !! Everything was fast. Dr Joseph was dedicated and professional. I loved this center. Much better than the one in Kissimmee. Many thanks.

Lu
Review №73

The experience was satisfactory Aniela the girl who received me was very kind and the doctor was excellent, thank you

ro
Review №74

Good experience when entering and the treatment by Ms. Aniela at reception and review of the symptoms of covid-19 to avoid the spread

Ke
Review №75

I went today with Dr. Patricia Lopez I loved your attention, very polite attentive I could ask all the necessary questions regarding my health. It was an amazing experience I recommend it 100% very professional !!

Ra
Review №76

Very attentive and excellent attention from all staff and dra Luisa Nieves!

Ti
Review №77

Today we were touched by an excellent person in human quality and in their knowledge ... very kind with a very good Spanish that made me and my daughter very comfortable ... great that they have such a good staff. Thanks to Patrizia López ..

lo
Review №78

Excellent service!! They treat you with a lot of respect and kindness. Professionalism is notorious since you arrive at the office and the doctor is very human at the time of the consultation. Good job.

Co
Review №79

Good I tell you that I loved how I take care of Dr. Luisa Nieves. A doctor very attentive and willing to have her patients go out with the right treatment and always answer all my questions

J
Review №80

Excellent service! Clean and beautiful office. Dr. Patricia López and Gaby made me feel confident and clarified any doubt.Recommended!!!

Pa
Review №81

Dr. Nieves is an excellent person. Very attentive to their patients and very willing to improve the patient.

Ja
Review №82

Excellent service, attention, very friendly and eager to help people. I recommend Dr. Patricia López.100% 5 stars.

AN
Review №83

Very good attentionExcellent

ab
Review №84

I like Sanitas because it is close to my house and especially the attention they give me in that place especially the good treatment of my doctor Patricia Lopez, Excellent service and I am very grateful.

Be
Review №85

Very good attention. The receptionist Cristina is very kind and diligent, the entire team is very kind.

In
Review №86

Very good attention that I received with my family with Dr. Luisa Nieves. I highly recommend it

Ru
Review №87

Very good attention. Very professional all staff. I love my dr. Luisa Nieves López

Jo
Review №88

Excellent attention, dedication in prophecy alism, kind and very human. Thanks

Ma
Review №89

Today I had my first experience with Sanitas, I was really great and especially the staff that has in this town, especially with Mr. Adolfo and then Dr. Luisa Nieves. They are excellent professionals, polite, friendly and with a lot of human sensitivity.

Al
Review №90

I am very grateful for the very good attention of both the staff and Dr. Patricia Lopez.

Ju
Review №91

Excellent attention from all staff Dr. Patricia is a person with a lot of experience and all the professional staff thank you very much

Ce
Review №92

Very good attention all very well explained and super fast

An
Review №93

Very nice attention. Dr Nieves and all the staff

Gl
Review №94

Sanitas care is excellent from the reception nurses.Today, Mr. Adolfo and my dear Dr. Luisa Nieves always the best is a very good doctor. God bless you all. Thank you so much 🤗

Le
Review №95

Today I am proud of such a professional doctor. In offices. Sanitas ... I attended excellent. Dr. Patricia Lopez

Eg
Review №96

I was attended by Dr. Nieves, excellent professional and all the very friendly staff

EL
Review №97

Excellent service and attention of all staff. Grateful to Dr. Nieves for her treatment and professionalism.

Mo
Review №98

Excellent attention Dr. Nieves an excellent professional Her assistant Adolfo very good and Yanetd unbeatable attention. 100 percent recommended

va
Review №99

Excellent attention from Patricia Lopez, thanks for your 100% recommended kindness

Dr
Review №100

Dr. Patricia López thank you very much for your very kind attention as well as the attention to the public

Information
6 Photos
100 Comments
4.8 Rating
  • Address:5160 S John Young Pkwy, Orlando, FL 32839, United States
  • Site:https://www.mysanitas.com/en/fl/sanitas-orlando-s-john-young-pkwy
  • Phone:+1 844-665-4827
Categories
  • Medical Center
  • Family practice physician
  • Urgent care center
Working hours
  • Monday:Closed
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:7am–7pm
  • Sunday:8am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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