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Satori Laser Financial District Laser Hair Removal
2 Cortlandt St FL2, New York, NY 10007, United States
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Ri
Review №1

Satori has been great. Meaghan and Arielle are wonderful technicians. Everything has been safe, clear and easy. Im really happy with the treatments so far! Organized, communicative, and lovely!

He
Review №2

My experience at Satori Laser was great from start to finish. I love that even before you go into the room where you are lasered the technician (in my case I saw Meaghan who was fabulous), gives you an extensive explanation about the laser process, including which type of laser is used for your personal skin type, how the laser works and any after care and side effects. Having Meaghan explain all of that in the manner that she did really made feel comfortable. The entire spa was immaculate and clean and the whole staff was wearing masks. Overall incredible experience and prices. Cant wait to go back and have Meaghan laser more spots for me!

Ch
Review №3

One of my favorite locations within the satori laser family. Meaghan And all the staff are incredibly helpful. I believe in this company , they have the best standards and service that’s unparalleled to anyone in the industry. Highly recommend- don’t bother looking anywhere else!

An
Review №4

Just AMAZING. My very first time and it didnt hurt that much. Im used to do waxing and this was faster and less painful than waxing. 100% Recommend Satori laser!

Am
Review №5

10/10 would recommend coming here! I have been coming here for a little over a year now and always have a great experience. I have seen a couple different technicians throughout the year and each one is very professional, communicative, detail oriented, and kind! Satori laser wants the best for you and is professionally honest. They always recommend what you need instead of just trying to get you to buy more sessions. I highly recommend coming here if you are looking for a clean, easy, effective and professional experience!

Je
Review №6

My experience at satori has been amazing! The front desk ladies are super helpful very sweet and very accommodating. I will definitely continue my sessions at satori as everything was explained very thorough and my treatment went so smooth! Thank you ladies at the front desk destiny and my technician Meaghan for making my experience so comfortable and quick!

Cr
Review №7

I am happy with my results and highly recommend Meaghan!

Sh
Review №8

Ariel is amazing! She made me feel so comfortable. I look forward to every session :).If you were thinking about Laser, girl... just do it! I’m sad I didn’t start the process sooner. I’m only on my second session (Brazilian + underarm) and I’m seeing results already!I love it! Go see Ariel ASAP.

Em
Review №9

I decided to trust Satori laser for my first time laser hair removal and I am beyond grateful I chose this place! Everyone in this location is friendly and always provides that best advice or education I need. I’ve never felt disappointed here and I keep recommending my friends & family to come here. If you’re thinking about doing laser hair removal, do it here!

He
Review №10

I’ve been going here for laser hair removal for almost a year now. As a health care professional myself, I am impressed with all of the covid precautions that this place takes. It is a beautiful and clean facility. Ariel is the BEST! She makes it painless and is very knowledgeable and professional. Laser hair removal has changed my life! My only regret is not getting it sooner! Definitely recommend!

Ni
Review №11

My experience was nothing short of exceptional. From the moment I entered the facility I felt welcomed and noticed covid precautions were set in place. I have been treated by both Ariel and Meghan and they were both professional and knowledgeable and helped guide be to the best package suited for me. I appreciated the advice they offered and felt like I was truly being taken care of. Clarissa at the front was helpful super sweet and helped accommodate my rather tight schedule. Thank you satori laser for the professionalism :D

Sh
Review №12

For years chin hair has been an insecurity, yesterday I decided to do something about it. After researching many companys and reading many reviews I decided to go with Satori Laser. The phone experience booking the appointment was very simple and informative. I was asked if I specifically wanted Arielle (or Meagan), I said no but I now realize I should have said yes.I arrived to my appointment 20 minutes early and did my check-in. There were 2 staff members there, they were both pretty friendly initially. About 5 minutes in I received a phone call from work, the call lasted about 10 minutes as I waited for my appointment to start. I looked up and the 2 staff members were looking at me, they said they were waiting for me to start. I thought it was pretty weird that instead of telling me they were ready they just stared at me as if I was out of line for taking the call. The receptionist was pretty cool about it, the tech seemed very annoyed and didnt bother to hide it. I told her I didnt know she was waiting on me and she couldve just said something. In an annoyed manner she said she didnt want to be rude. She continued her microaggressive behavior as we sat and spoke and she asked me all the questions Id just answered on the kiosk at the check in. She then said wed go over pricing though Id already done that over the phone. It was very apparent that she was annoyed. We started the process and she continued the same behavior, at this point I just stayed quiet knowing itd be over soon. She mentioned that the area I was getting done was called the upper chin, not the chin and that the pricing was different. I told her that was fine and we could proceed. The process was virtually painless but uncomfortable tension between myself and the tech. I had already known Id simply ask for a new tech when I made my next appointment. When I got to the counter she had already spoken to the receptionist. The receptionist told me a price that was a couple hundred dollars more than was discussed. I assumed it was the price change the tech had mentioned. I took out my credit card and while handing it to the receptionist said this is for upper chin, correct? She said no, full chin. I asked if that were the same as upper and she said no and that it was more expensive. The tech looked at me as if I should have known this. I reminded her that she had told me upper chin, not full chin. She said I was correct but as she was shaving she noticed more hair going down my chin, she never once mentioned that to me.Because I dont honestly believe her behavior to me was a reflection of this companies customer service I continued to make my next appointment and specified to the receptionist that Id like a different tech. The receptionist told me that she doesnt regularly work at that location, she was just filling in. Im glad I likely wont have to deal with her again. Now Im heading to work putting it all past me. I touch my chin in excitement to surprisingly find stubbles of hair still there. I pull out my camera and see the dark hair! Amazing. Bad attitude and bad service, just my luck.Though Im super annoyed with my entire first experience Im hopeful that this was one bad experience and the others will be what I expected based on the reviews Ive read. My only issue with the establishment as a whole is that I was not informed that I should not have contact with the sun for 2 weeks BEFORE or 2 weeks after until I was at the appointment. Luckily I typically get very little sun exposure but that should have definitely been a conversation when I was making the appointment only one day before. Hoping things only get better moving forward***** UPDATE*****RECEIVED A CALL FROM MICHELLE WITH MANAGEMENT, SHE WAS SO PROFESSIONAL AND UNDERSTANDING. SHE MADE ME FEEL VALUED AND VALIDATED. I CAN SEE WHY THEY HAVE SUCH GREAT REVIEWS AND IM GLAD THEY TAKE CUSTOMER SERVICE SO IMPORTANT. LOOKING FORWARD TO MY NEXT VISIT

Jo
Review №13

Ive been hesitant about writing a review since this place feels like a hidden gem. Whoever does their scheduling is super organized, I nevercross paths with another person which is nice. The space is always really clean and Ariel is sooo nice and efficient. Definitely would recommend if your new to laser or want a new place that gives great results.

Pa
Review №14

I have been to satori to have laser hair removal to my legs. I was very happy with the professionalism and friendliness of the staff. The space was clean and aesthetically pleasing. My technician Meaghan took the time to explain everything she was doing before she did it. She made the experience as painless as possible, her technique of applying pressure really helped. I have had laser hair removal at another facility and it definitely was not as pleasant. I would recommend Satori and Meaghan to anyone looking to have laser hair removal.

Wa
Review №15

I have been going to Satori Laser for few treatments Very happy with my results people over there are amazing very patient Not rushing to get me out of there they make sure that I am happy I recommend this place they are the best

Al
Review №16

I went to this location a few times and the staff is really warm and welcoming. Did my underarms and upper lip and it doesnt take no more than 10 min! Im really happy coming here, seeing results and doing a type of hair removal thats actually WORTH IT 🥰🥰

St
Review №17

Usually have my laser session with Meaghan, she’s amazing and gives great tips and advice to maintain treated areas. She also makes you feel comfortable, definitely recommended seeing her at this location!

An
Review №18

I’ve been coming here forever many years and they never disappoint! Service is amazing, place is spotless and I would recommend Satori to all!

ch
Review №19

Best place to do laser hair removal hands down. The place is spacious and very clean. Their stair way is decorated with pictures of models, whove been to and recommended Satori. As I was walking up, it got me thinking. Yup! This is it! Once Im inside, I was greeted by a courteous and friendly receptionist. After I signed in, I got myself a cup of coffee and went to relax in clean and elegant waiting area. After my coffee, a very professional technician promptly came over and lead me to the consultation room. She was very thorough about what I want to do, which was just to do underarms, and recommended a 6 session promotional deal for new clients currently going on in Yelp. I also got a few test pulses on the arm, which contrary to what I read on how painful it is on some article, it doesnt hurt much. I guess its no joke when they say they use the top of line laser machine from Candela. Anyway, I was so satisfied, that I got the 6 sessions underarms deal on Yelp and a couple of other areas.

Le
Review №20

Highly recommend this place for laser hair removal! They have handled COVID precautions very well its always extremely clean. Ive gone to other places in the past that have not worked, however have seen great results with my treatments here. Ariel is extremely attentive, friendly and detail oriented and every session is super quick!

Pu
Review №21

I absolutely LOVE this place and their services. I started my laser hair removal during the pandemic and Satori does it RIGHT!! Staff is so informative and nice, the whole place is clean and sanitary, and the service goes by so quick. I HIGHLY recommend if you’re looking for a laser hair removal service in the area, this is the place!!

Fr
Review №22

Came highly recommend from multiple friends, and completely worth it! Clean offices, knowledgeable staff, & quick appointments. Everyone here is also so helpful and accommodating. Plus, they always have great deals. 10/10 will definitely be coming back

Ri
Review №23

Awful, just awful! I was not even 7 minutes late because I was getting off work and they couldn’t take my appointment! The entire office was completely empty and nobody was in there and the front desk receptionist was terribly rude! This just happened, I repeat, do not come here. The receptionist will make you grow a mustache…EW!

Po
Review №24

I’ve received treatments here for a year and it is such a pleasant experience each time. Ariel is a wonderful technician- so positive and comforting. The interior is pristine and the staff are friendly. Highly recommend this location if you’re looking to receive laser hair removal!

Pa
Review №25

I went to this location for an informational private event about this new location and services offered. The staff is pretty awesome and I look forward to coming back for services.

Me
Review №26

Friendly, efficient, easy! I’ve been going to this location during the pandemic (switched from another location to avoid having to travel as much for appointments) and they’ve been so wonderful at providing great service with all the right controls! Super easy team to deal with, and great quality services.

Mi
Review №27

I have been going to Satori for the last year and even in a pandemic they made all my hair go away! Meaghan is GREAT and very efficient but also great at her job. She’s very patient when explaining the process and gives a rundown of what to expect. There are things to squeeze if you’re bad with pain too! Everyone is helpful. It is super sanitized. I feel safer being at Satori than my own job.

**
Review №28

Highly effective treatment and great location. Ive gotten laser at other places in the past and it either didnt work or it felt too intense and I was worried about burning. Super clean location and theyve managed the covid situation very well. Very friendly, attentive and professional staff. Ariel has been doing my treatments and shes excellent - very detail oriented and careful in her approach. She ensures I am comfortable and is happy to modify intensity based on my preference. Shes honest and doesnt oversell, and clearly cares about skin health overall - shell decline treating you if your skin has been exposed to sun or if youve used retinol, which is a good thing.

Fr
Review №29

Ive been regularly booking laser hair removal sessions (for my beard) through Satori Laser for a year now and I cannot explain how grateful I am for their services. I started at their 14th Street branch and followed my technician, Ariel, to FiDi (she really is that great to work with!). Aside from superb customer service, Ariel (and the rest of the staff) is extremely attentive to your needs and very skilled at what she does! Some major highlights that keep me coming back include: pay as you go (most places in NYC for laser required a credit check and massive upfront payment) and the overall LGBTQ+ friendly nature of the business. If youre looking for more then just pushy sales tactics and want to see A+ results in your hair reduction journey, definitely book your next appointment here.

Es
Review №30

I love Satori Laser and have gone to their FiDi location for 4 visits so far for legs and lower face. The results have been amazing despite the pause I took for 6 months due to Covid. I have less hair overall and shave less frequently. Their staff is patient, friendly and precise. They also have extra precautions for covid. All staff and patients wear masks, they provide gloves and conduct Covid surveys etc.I loved technicians Megan and Ariel.

An
Review №31

I cannot recommend Satori Laser enough. The results have been amazing!! I noticed a reduction in hair almost immediately in all the areas I’m getting treated. I have been going to the FiDI location, the space is spotlessly clean, organized, and the staff is amazing!!. They are also taking all the necessary covid precautions so I feel very comfortable going to my appointments.

Cl
Review №32

Extremely clean and pristine!! Megan is incredible, very quick and professional! I saw results immediately and felt very safe .. highly recommend!

Mi
Review №33

My go to for hair removal by laser. The results last longer compared to waxing. The esthetician’s are also friendly and know what they’re doing. I had a great experience here getting my armpits lasered, I barely felt any pain. The laser one they use is one of the best.

Mo
Review №34

Meghan is so amazing ! This location is so clean and always runs on time. I got laser elsewhere a few years ago and it did not work and was so painful. At satori it is virtually painless.

Al
Review №35

I first heard about Satori Laser from online reviews. I liked that there were many branches around the city, and one in walking distance to my apartment in the Financial District.The location I go to in the Financial District is very clean, and the receptionist is always welcoming. The technicians were very professional and made sure I was comfortable with every session. With every appointment, the technicians talked through the proper care of the treated area, and made sure I scheduled follow up appointments for best results.After the first appointment, I really noticed a hair reduction in the treated area. My skin was noticeably smoother! I have not worried about hair removal since starting the sessions this year. I would highly recommend Satori Laser!

Me
Review №36

Very clean! I had my session with Meaghan and she was very thorough with the whole process .I felt very comfortable with her and I would recommend her to everyone..Im definitely going back!

Jo
Review №37

Fast, professional, friendly, great atmosphere. Wonderful experience! I would recommend this place to everyone interested in laser hair removal.The front desk personnel were very friendly and helpful. The office is clean with a polished high end look. I was asked to sign in, fill out a questionnaire, and sign a form which took no time at all.In no time at all I met with my technician, Ariel. She went over what I was there to have done (lower leg service), explained the process thoroughly, and answered all my questions. She offered me a stress ball to squeeze because I mentioned being super nervous. She was very calming and professional. She examined the area and used a white pencil to make marks. The lasering was fast and efficient. Afterwards she rubbed some cooling lotion on the area and I was done. It was not painless but it wasnt awful. It felt like the snap of a rubberband if it were hot. There are definite and noticeable results fast! I used to have to shave every day but not anymore!The payment process and scheduling my next appointment was super easy plus I was able to get a deal by prepaying for a package of 6 treatments. I absolutely recommend this location for great and effective service!

Ru
Review №38

I started my treatments on my face in March 2019. My initial thoughts were at ease because of the reviews I read about SATORI LASER . When I went in for my consultation, I was informed thoroughly about the procedure and reassured that this step was the start of a more glowing and radiant appearance. This was indeed TRUE!!! After my 1st treatment, I noticed the hairs starting to fall off and my face had started becoming more smooth. I was worried about the discoloration still being there, but lets be honest, it didnt happen overnight so I couldnt expect the harsh scarring to disappear as so. I went on to complete my 2nd, then my 3rd, then recently completed my 4th treatment. Although it has been a short period of time, I have the best confidence Ive had in years. I am currently 24 years old, and have been struggling with facial hair and severe discoloration from ingrown hairs (which I learned during my consultation) since I was about 12 years old. Over time, the hairs became more coarse and the discoloration worsened. I felt ashamed walking around without any makeup, so I made it my duty to wear it even when I didnt feel like it. On days where I just didnt have it in me to do my makeup, I felt insecure. I would always feel like people would look at the troubled areas instead of focusing on what was being said. Sometimes even when I did my makeup, I would have people come up to me and suggest their laser technician because they were able to still notice the troubled areas. I spent an abundance of money throughout the years on waxing and threading, which only added to the problem. But after doing much research and finally being confident with my choice, I set up an appointment with Satori Laser and I absolutely love it!!! I havent shaved my face since February, which was the first time I did it after my 1st treatment and right before my 2nd treatment. The staff are amazing and very considerate. The prices are affordable. The service does wonders!!!!! I am no longer ashamed to skip a day(s) without wearing makeup. I dont flinch whenever family members or friends try to touch my face. I have this new sense of confidence that I lacked before I started the treatments. Although I am still on the road to looking and feeling the best as I can be, getting these treatments just helps the process. So thank you Satori Laser. Its only the beginning!!

Te
Review №39

Had a great experience at this location. Got two areas done quickly and the technicians are always friendly and professional. The space is clean and welcoming and all the people at the front desk are nice too. Overall a great and fairly painless visit and would highly recommend coming here!

Li
Review №40

This place is excellent. The staff is very friendly and helpful. The technicians are very kind and sensitive to your pain tolerance level, especially in sensitive areas. The results really speak for themselves! I had regularly been waxing and eventually got sick of the pain and cost. I am so happy I switched to laser. Their prices are very reasonable and you can often snag sessions on sale (I did for Black Friday but they have other sales somewhat frequently). Highly recommended, wouldnt go anywhere else.

Sh
Review №41

The staff are always very welcoming, particularly Megan and Destiny. LGBT inclusive.

CR
Review №42

I was really nervous about laser hair removal but when I went to Satori Laser they made my concerns go away. The facility is so clean and convenient for me to get to from work. Once I was there I was greeted by the staff who were very friendly and knowledgeable. When the technician called me she took me to the room and actually looked like she wanted to be there! She was so accommodating and answered all my questions. My original concern was that it would be painful or that the machine wouldn’t be compatible with my brown skin. The treatment was a breeze no way near as painful as waxing! As far as the machine and my results I am extremely impressed. I have been there a few times and already I see great results and haven’t had to shave much if not at all in between sessions! Warning...this place is addictive! I would recommend to anyone!!!!

Ja
Review №43

Ive been coming to Satori for over a year now to treat various parts of my body and have only positive things to say. The treatment is effective - sometimes even more so than expected. The technicians are professional and always make me feel comfortable. The lasering does hurt (beauty is pain!) but the technicians do their best to adjust the machines accordingly and provide aloe and wet wipes to soothe skin after treatment. No other hair removal system is as long-lasting and requires less frequent application. Satori has actually changed my life - well worth the cost!

Gl
Review №44

Would highly recommend! Ive had great results from Satori Laser, after six sessions nearly all my hair from the area is gone. The office is always very clean and everyone is welcoming. The technician is always very timely and friendly.

Gw
Review №45

Amazing decor inside ! Everything is so neat, clean, and organized. Always welcomed with warm greetings from the front desk. Very understandable when it comes to your schedule if need be. Everyone is very knowledgeable of the treatment which makes me super comfortable about the areas I am getting treated

Ga
Review №46

I am glad that I finally pulled the trigger and started my laser treatments. Im on my 4th session and already seeing amazing results. This location is conveniently located, amazing staff and clean facilities.

Sa
Review №47

I went to satori fidi to take advantage of their $15 underarm deal this summer and I had the best experience. Irene was great and explained the procedure and the entire appointment took about 20 minutes including check-in. The candela laser made the process seem so easy and it just felt like someone was pinching my skin gently. Would definitely recommend this place for a smooth, no nonsense hair removal experience.

Ri
Review №48

Ive been going to this location consistently and its super clean, the staff is friendly, and their machines are the best of any place Ive been (including my dermatologist & other laser spas in nyc). Id highly recommend this if youre in the market for laser!

Ir
Review №49

I’ve been going to Satori Laser for a year now and have been consulted and treated by Ariel who has been very sweet, helpful, understanding and overall very knowledgeable. I usually recommend everyone to come here, never a disappointment. :)

Information
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49 Comments
5 Rating
  • Address:2 Cortlandt St FL2, New York, NY 10007, United States
  • Site:https://www.satorilaser.com/?utm_source=google&utm_medium=organic&utm_campaign=gmbfidi
  • Phone:+1 212-344-0777
Categories
  • Laser hair removal service
  • Beauty salon
  • Hair removal service
  • Medical spa
  • Skin care clinic
Working hours
  • Monday:10am–9pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–9pm
From the business
  • Identifies as women-led:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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