I tried laser hair removal for about a year and a half and it just didn’t work. So I returned to waxing. I never tried sugar wax but I’ve tried hard wax in the past. Because it was a while, the wax was slightly painful but the technician was great- funny and personable. She made me feel comfortable during the whole process. I also love that they do ingrown hair extractions! They were about 15 mins late on my appointment time but since I wasn’t in a rush, I didn’t mind. I was happy that I tried it out and will definitely return. Super smooth results.

THE ABSOLUTE WORST!!! This location was SO FREAKING COLD that she could barely keep the sugar warm. I had to abandon 2 of my services because I was SHAKING from being so cold. I am extremely familiar with sugaring—I have made my own sugar wax and have sugared myself multiple times but sometimes I like to have someone else do it. This is the second time I have been to this location, the first time I got someone who had clearly never done any services before. I want my money back, and I want to make sure NO ONE ever uses this location. Horrible.

WORST EXPERIENCE BY FAR! I went to this location to get my chin and face sugared. Now I am familiar with sugaring and go frequently at the West Palm Beach location, but I decided to try this location as a last resort since I am visiting NY. The girl assigned to me was fairly new, and I could tell by the way she seemed unsure about everything she did. (Had I known she was new prior to my appointment or anytime before the sugaring began I would have requested someone with experience.) She kept dropping the sugar paste on my WHITE shirt and continuously drop it in my butterfly locs, ruining some of my hair in the process (I literally had to yank some of it out, messing up the locs). Not to mentioned that she seemed unsure of how to deal with stubborn hairs. She kept having me check the mirror to see the hairs and at some point I had to have her hold the mirror as I plucked the hairs off my chin) I also had to clean off my face because of the mess she made on it and she asked me if I wanted the healing lotion on my face (a process that my usual location does without asking because it’s protocol). The lady at the front desk told me that she wasn’t familiar with sugaring faces & I was able to get a discount on my bill, but overall if I had never been sugaring before and never experienced a professional setting this would’ve been my last time getting sugared EVER. As someone who gets sugared frequently I am HIGHLY upset.

Great customer service and love the black girl magic vibe in there!!

I really wanted to like this location. Its really presentable in the inside and clean I have been sugaring for almost 2 years now and I decided to try this location and was disappointed. My appointment was at 2:30 and wasnt attended until 2:50. I was unaware that this location is understaffed, but that is still no excuse to attend me 20 minutes after my appointment while she was waxing someone else during my appointment time. Very unorganized, what was the point of making an appointment at a certain time then? The wax was well done but I didnt appreciate waiting so long.

After seeing all the reviews here I dont feel bad one bit .... every location is horrible ... will be looking into other places that does this services.... of course theres sooo many businesses out there that would do such a beautiful job with great service .... dont doubt it .... they dont deserve one star either.

Don’t waste your time. The blonde hair Girl who looked trashy, said the hair wasn’t long enough so she couldn’t do her job. They waste your trip to tell you that as opposed to letting you know beforehand what the protocols are for hair length. Awful place would never come back and I didn’t even have a service yet.

I had an appt today at 5pm. I got a call saying the girl I had an appt with is running late. I will have to come and wait outside until she is ready. They dont know how long I would have to wait. I ask can you can Call and I can come over since I live close by. I was told no the reception left. Very unprofessional. I canceled my appt.

Very clean. Will always return.

For my first time, it was great! Nervous as hell but came out baby smooth! I really liked the mask and I love the lash lift! Keep up the great work ladies! Thank you!

I found this place through a Google search. My usual wax lady wasnt available and I was getting ready to go away. I was pleased to find this place was open and willing to see me at the last minute. I was also pleased to find that this was the most comfortable wax I had ever experienced. Although this business is far from my home, this will be my new home for body waxing.

My first visit and will definitely be back.

I forget her name (sorry) but she was so quick with my appointment it was virtually painless, she was great to talk to, I wanted to tip nher more but I clicked the wrong button. Never had a bad experience with them and totally recommend.

Zarema thanks you your the best . my daughter love your service and your beautiful soul, definitely my daughter will comeback again. I really recommend 👌

Extremely unprofessional. My appointment was moved once and then I was asked to move it again. No proper reasons are given and they dont even move it to same day. Appointments are moved over a week..

Got my first ever wax here & the receptionist, unbeknownst to me, booked me with a specialist thats particularly good for newbies! She was very sweet and patient with my first full bikini (initially booked as a brazilian). I rebooked after my appointment on a day she ended up calling out & was matched with the specialist that was covering her appointments. Wouldve liked to be told ahead of time but it honestly wouldnt have changed me keeping my appointment so I guess its no biggie. The woman I had had a completely different approach ; she wanted to go as quick as possible since she knows Im a newbie and thought getting it over with was in my best interest. Id prefer to not be rushed but Im not upset with her logic. That being said, would not book with her again. Fyi I have thick, coarse hairs with up to 3 hairs per follicle so Im prone to ingrowns. Ive noticed a thinning & reduction in my hair after the first session.

She made me feel so comfortable ! I love it

I had an appointment with Zarema who was very friendly and professional. She has so much experience and makes you feel comfortable during the process. Wether you are new to waxing, or have been doing it for a while, Zarema is your girl!

Really nice vibes. The lady, tiana (i think her name was) made me feel very comfortable and it was very minimal pain and i absolutely love the results.

RINA is the best!!! It was my first wax and she was professional and made me relax. It was a lovely experience. Rina is quick, sweet, non judgmental & just overall made me feel very comfortable. Really happy I decided to try this but Rina is definitely the reason I will keep going back to this place.

Lynn did my sugaring and she was amazing. It was quick and after the first few sections it was almost painless. She spoke to me throughout the process and even recommended products that i should use. I would definitely recommend her.

Amazing experience! Love getting sugar waxed than regular wax!

Great place. Very clean. For my first time she made me feel very comfortable.

I regularly get lash extensions at a different salon and wanted to try the Yumi lash lift to switch things up. After doing research and seeing positive reviews for this place, I made an appointment but now extremely regret it.I let the lady who did my lift know that it was my first time and asked if it would be a problem that I had a few lashes that were a bit broken/damaged from extensions. She reassured me that it would not be. Throughout the process, I asked a few questions, and her responses made it seem like she had just been trained to work with lashes since she either had no idea what I was talking about or was clearly guessing.Not only do my lashes look exactly the same as before (I also got the tint and they are the exact same color), I have a few eyelashes that are sticking straight out or sideways. It’s possible that my lashes weren’t in great condition to be treated, but this should have been made known to me up front. Huge waste of $140 - this comes off as dishonest and unprofessional.

Love this place they are so gentle with my little peach and leave it completely spotless. No going to regular aggressive waxing for me ! Sugaring is the way to go !

I had a great experience here yesterday. FYI my hair is thick! It was my first time trying sugaring. I love how this place looks on the inside, nice and pink! My was esthetician, Andrea was super friendly and inviting. She did a great job. Ill definitely return back to this place.

Nice please clean and neat. Everyone are very friendly and professional.

Sugaring NYC is what i was searching for. When i used to do waxing i was always getting bumps and ingrown hair. Sugaring NYC girls do Everything completely different way, they remove the hair without braking it and they remove it in the direction of the hair growth, so its much less painful and results last two times longer. Im not their new loyal customer - i bought the yearly Unlimited package that they offer, amazing deal - you can even save money. Its same price as waxing by the way, but much much better.

Ive been twice. The 2nd time hurt much less and pain lasts a few seconds. Take a 500mg Tylenol before. Rina is the best at the 5th Avenue location. She makes you feel so comfortable in an uncomfortable situation. I highly recommend Sugaring NYC

Once I found this place, I havent been anywhere else since! Thank goodness a friend of mine told me about Sugaring NYC. The staff is very nice! And the decor is so cute and girly. I love a sugar wax because it really lasts longer than a regular Brazilian. Plus it doesnt hurt as much as you may think it would!

Very clean and cute location. I have been going where for about a year now. I highly recommend Natasha. She makes the experience a lot calmer and easy!

I have been here 3 times and have never had a bad experience. The technicians are all nice and talkative. It seems really clean, and they change gloves each time they go to use the wax, which is good.

First time here. Visiting from out of state. Easy booking. Cute space. Friendly staff. Sayuri was my sugar esthetician and she was fantastic. Probably my best and painless sugaring experience to date and I’ve been doing it for years. I travel a lot and have tried multiple places. Thorough with tweezing. Clean with multiple glove changes and option for tea tree oil afterwards. Highly recommend Sayuri. Will use her anytime I’m in the area.

Im not mad at the end result, but I was not happy with the service. Tbh the girl (I wont give out her name)seemed like she didnt really know what she was doing. She was concerned with just getting me in and out and I just feel that it couldve been done with more care. Id rather slow and more precise than quick to just get me out the door. Plus I dont like that she was on her phone while I was taking a couple seconds for a break from all that pain. (it hurt WAYYYY more than wax)

Megan was wonderful. It was my first time here and had only waxed once before. Sugaring is so much better and Megan was patient, efficient and somehow sent me off with a smile!

I think i tried every waxing place in New York, and Sugaring NYC is the best. Their stuff is absolutely the best in the industry, everyone is smiling and you can see that they are happy to provide the services. Their office looks amazing pinky and sweet. I will be coming back since now i have the unlimited package for entire year. Thanks Sugaring NYC.

Tiffany was the esthetician that serviced me and I must say she did an amazing job! This was my very first time being sugared, previously I used the waxing and threading method for my eyebrows. I decided to give sugaring a chance and I was really impressed. My eyebrows have NEVER looked this good. It has been two weeks and they are still arched and slightly tinted. Thank you Tiffany, will see you next week!!!Side note: see Tiffany, she is always booked so try to book early. She has great customer service skills, very knowledgeable in her field, and professional... She will answer all of your questions and concerns.

The people here are very nice, but my sugaring experience was incredibly painful. Two minutes before my appointment, I got a text that it was rescheduled for 30 minutes later. Since I was right outside the salon, I went in and was seen right away, but was told by the woman doing my wax that she did not have any appointments after me as an explanation. That to me was very frustrating because I was going to have a delayed appointment for no real reason. Once the wax started (I got a brazilian), it was very painful. While the woman doing my wax was very nice, she had a very difficult time and kept telling me that the wax was not working since it was humid and because I was sweating. I felt that wasnt great customer service. Ultimately, this woman had to go outside and bring in another woman in order to finish the wax. Getting a brazilian wax is a very personal thing, so it was very uncomfortable and embarrassing to be in a position where it isnt working and very painful and then have your original lady call in back up! With the second woman, ash she tried finishing the sugaring, it was incredibly painful. I have a very high pain tolerance, but tears were coming into my eyes. In the end, my area down there STILL had remaining hairs and was actually sore for 2 or 3 days following the sugaring. I have been waxing for a long time and have never experienced that soreness before. Overall, I would not recommend this salon. While the people are very nice, they are not well trained or communicative, dont make you feel comfortable, and sugaring is not as painless as they say!

Im in love with Sugaring NYC and all employees there. I used to be a customer in their Downtown location, but now, when they moved to Midtown, right by the place where i work, im so excited before my Appointment today. I think anyone who still does waxing, have to switch to Sugaring, its so much better.- Tiff

Priya is the best! It was my first wax she was professional and made me relax .ILL DEFINITELY BE BACK YALL CHECK MY GIRL OUT !

I have Andrea for my upper legs removal. Maybe I was late for ny appointment she has other client coming in so shes very rush. The residues on my legs were not wipe off clean and remains very sticky on my legs. At the moment my legs feel fine nothing hurt or seem abnormal but when I go home several areas on my legs have purple marks. Andrea was nice except that shes kinda too rush and not a 10/10 service that I expect. I think spent 47 for just the upper legs is not cheap and exclude the tips. I got like about 10mins for the whole procedure. The waxing wasnt very effective to remove the hair in my result and experience. I will look other place.

Sugaring NYC is the best hair removal salon in New York and Tri-state. Ive been to i think all major hair removal salons in last few years but once i discovered Sugaring NYC is stopped looking for anything else. They are just the best.

Efficient, clean, and friendly. I prefer the sugaring over traditional wax as well. The hair grows back slower and sparser. Feels a little weird at first but you get used to it.

This Place Is Great, Its Clean, It Hurts Less Than Regular Wax & The Lady That Did My Brazilian Was Nice

Great service. Priya always take care of me. After a couple times it doesnt hurt as much.

Priya is the best! Gets me in & out in no time.

This was my first sugaring. I felt welcome once I sat down to wait. I like the privacy of the individual rooms. My waxer, KoKo, she was super friendly and made sure I wasnt too focus on the waxing itself. It will take some getting use to. But I am happy with the results, I look forward to booking my next appointment!!!

First time sugar waxing and they were super nice they explained every step staff super nice and loved my glitter tattoo

Clean, efficient and wonderful customer service! Prices are great.

Went in today for my first wax, EVER. My hair was long & thick. I got a full bikini wax & oh man was it so different that what I expected! The place was small but clean, cute and cozy. Also very pink! Lol I had the pleasure to work with Andrea. She was quick, sweet, non judgemental & just overall made me feel very very comfortable. It wasnt that painful. I look good & I feel great. Literally almost no pain afterwards. Really happy I decided to do this!! Will be seeing Andrea next month ☺☺

Always a pleasure and pleasant experience

Hurts a lot less than waxing, and the environment is soothing and fun (and pink!)

This review is for Priya. Otherwise, i would give the place 1-2 stars.Priya is fantastic and the only person I go to for waxing. Ive been sugaring since my time in SF and finding someone in NYC is impossible. I highly recommend her for her skill, warmth, and professionalism.As for the other staff, Ive had largely negative experiences with them. I have found them inflexible, rude, and unaccommodating. They also do not pick up the phone should you be running a few minutes late.Priya is the opposite and the only person you should be booking services with!

Buy the sugar wax yourself and learn to do it at home!Went to SugaringNYC, it was just ok, nothing special. Looks like I shaved.It was my 1st time, was over 15mins late and I apologized profusely for being so tardy. Luckily, I scheduled 2 diff. services, and was still able to get one done. Honestly, I wish I wouldve just been turned down altogether or rescheduled. For a 1st timer it was unwelcoming and cold experience. I did leave a good tip. But heres an even better tip to you, buy the sugar wax and do it yourself. Thats what I did!

It took me about three weeks to think about writing this, but as a woman who knows how easily a girls or womans image of herself is easily changed by other peoples words. I think its just right I do. I was pretty excited about my appointment and got there pretty nervous also. When I got there, I was met by a girl called JAS. I told her my insecurities and explained it was first my time. While we proceeded, she made me feel abit better, but I stopped her as it was abit to painful for me. She reassured me it was normal, but I couldnt do it any longer. As she left the room, I quickly got dressed and walked out to find her to pay her and give her a tip. As I came out of the room, I could hear her and another worker laughing at me and how I was down there. I was very disappointed, as women are already insecure about their bodies, and having someone they trust to go in such a private place is absurd. I WILL not be coming back or recommending my co-workers or friends here. I feel so violated and dissappointed.

Best Sugaring in New York hands down. Ive tried waxing in other places, its always not that you expect - either too painful or results are not good. Sugaring is 100% organic and one of the Sugaring NYC specialists even gave me sugar to try as a candy. Delicious. Its made of Sugar and lime juice. They have customers coming from Pennsylvania, Staten Island, Queens and all over the tri-state. Sugaring NYC is the best sugaring place in manhattan. They are also about to open location in Florida. So Miami NYC, im sure will be the best place on South Beach.

The best best best place in the world. :) where stormy pain is funny haha excellent service, always very clea , Priyas amazing and loving, wax works miracles, my previous burns skin has surprisingly improved, not mistreat my skin, leaves it soft and is not painful as the other. Recommend it 100%!!!

Important update : the manager pressures people into taking down their reviews for refunds or other things. I know that a lot of one star reviews were taken down for money and I wasn’t the only girl who got a staph infection from this place. I even talked to a few girls on yelp and they all said “yeah I did get a staph infection, but shes giving me a refund if I take down the review”. The place should give you a refund either way...I got the same message from the manager. I tried calling them before that about what happend but they didnt care at all until I left tons of bad reviews.... please stay away Its a fake business. Pretending to be good and hygienicWhile my first time here was amazing the second was the opposite.While the girl who sugared me was extremely nice and put alot of effort into her work, she did a horrible job. She just broke off my hair and didnt pull It out by the root. My hair started growing back TWO DAYS later and I paid $250...the first 3 days I had over 20 small pimples on my bikini area. After that cleared up, I started getting red bumps on my stomach and back. Turns out I have a STAPH INFECTION..!! I also dealt with horrible huge ingrown hairs on my bikini area that turned into huge pimples. Definitely something my boyfriend was looking forward to after not seeing me for 6 months :)

LOVELY EXPERIENCE AT SUGARING NYC! I recently moved to NYC from Atlanta and I used to love get sugared in ATL. I couldnt find a sugaring salon where I live in Queens and my few waxing experiences here have been HORRIBLE. I was determined to find a great, reputable salon for my sugaring needs. I found this place through some Google research and decided to give it a try. I scheduled a 6:45p appt. w/ Priya and I arrived at 6:40p. By 6:50p I was undressed and starting my session. She was so sweettt!!! Great conversation, funny, made me forget I was getting done. She was done in less than 30 minutes. MY FASTEST SUGARING EVER! And she did a dam good job might I add. It wasnt rushed and she was thorough. My total for the visit was $60 + $3 tax and I tipped $8.......I advise that you book WEEKS OR MONTHS in advance because the time slots get taken quickly. Especially if youre trying to go after work hours. Those slots are taken FIRST (4-6p) So plan accordingly. Other than that, great 1st time at SNYC and I will be coming back......also, if you book your follow-up appointment at the end of uour visit,you get 10% off the next visit. Thought that was really nice.....Thanks guys!

Love Sugaring NYC since my first Appointment about 1 year ago.Their prices are great and cheaper than most waxing salons, and quality of work and serivce is level above anyone in New York. Sugaring nyc is the best sugaring salon in Manhattan, trust me i tried a lot of those. I also know that they are opening Sugaring Miami, so florida girls will be lucky too soon..

Jaz was great!!! Wonderful experience! Will definitely be going again!!

Daria was amazing, thorough and kind!! Highly recommend

I wouldnt recommend anyone to come here. A bunch of fake workers. I gave them the benefit of doubt by going multiple times. Every time I get sugared I get a bunch of bumps and rash from areas that I got sugared.

Lina is the best ❤❤❤

Love the people, a nice environment.

Good service

Good service

Excellent.