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Total Care Connections
1550 S Alma School Rd #275, Mesa, AZ 85210, United States
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la
Review №1

I am a former employee for the company. I worked there about 4 months. I was a scheduling coordinator. The company is up and coming. Although it did not work out and I left under mutual understanding it was one of my top companies to work for. The owners of the company Daniel and Danny are super sweet people. Both driven and motivated. The HR director Elizabeth was very knowledgeable and super nice. Katherene was the Branch manager in Phoenix and I can honestly say one of the best bosses I ever had. From the very start I told her to never sugar coat things and just tell it to me straight. Which she did! Then we have Brent the recruiter in Phoenix. He was FABULOUS at his job getting caregivers in and onboarding them. The office environment was fun, positive, and motivated. I would recommend anyone that is looking for a job to check out what they have to offer!! Thanks again TCC as I appreciated the opportunity to learned what I did. You guys rock my socks off!!!

Ch
Review №2

When my dad was in the hospital, Total Care Connections came out to talk with us. They are always personable on the phone. They are extremely nice, and they let me know who the caregivers are going to be. They were able to get a caregiver for my dad at the last minute. I work multiple jobs to take care of my dad, so its nice to have someone who can take him to the appointments and understand what he is going through. They always joke around with my dad and make him feel comfortable. They dont treat him differently.

Jo
Review №3

I think the person Total Care Connections sends is very in tune with my loved ones requirements. When she is finished with what he needs, she helps me with household chores. She helps me with laundry and dishes. She is very helpful. She shaves him. She helps him get dressed. She will take him for walks. Sometimes she will sit outside and talk with him. She helps him shower. If there is situation where she cant make it, they go out of their way to find someone else for me. They always let me know what is going on. She is willing to listen. She does whatever it takes to fulfill his needs.

De
Review №4

They are very professional; Its been very helpful. Theyre on time and good at what they do. Theyre caring. Theyre very self motivated. They really know what they are doing. They stay on top of everything for me and they help me remember things. Theyre hard workers. They listen and ask if there is anything I need.

Gl
Review №5

Total Care Connections is doing a great job! I let them know how far my appointments are, and they send the caregivers here a little earlier to get me there on time. This is the best agency I have had experience with. They come in, put my walker in the car, and get me in the car, too. They are good! Some of them treat me like I am their mother. I would have thought I was one of her kids. I was amazed and couldnt have asked for better. She went out of her way to help me without me having to ask her.

Ma
Review №6

Total Care Connections works with us around whatever doctors appointments or anything that he might have without any issues. They allow me to leave the house without worrying about my husband being at home alone since he is a fall risk. They are able to help him bathe, they make his meals, and they help clean up after him. They will change appointments if needed, and I feel free to call them at any time about anything. The caregivers are very friendly.

Mi
Review №7

They are on time and courteous over the phone if I have to call or if someone is going to be late. The work is excellent. They are such a blessing to me, the house, and my loved one. The house is clean, which gives me more time. They have patience with my husband. He can talk with them, and it settles him down. They are good with him. It makes him feel important. They are good with him because they know he is the main job, and they are there for him. They are one on one with him. They ask him if he wants to eat, and they are personal. They are good with him in the bathroom, and they keep him clean. Theyll even exercise with him and make him move.

Ti
Review №8

Total Care Connections is very professional, good, and caring. They take good care of me. They know what my needs are, and theymeet them. I couldnt exist the way I do without them. They make my bed, do my laundry, and help me get a shower. The caregiver I have is very personable, does what I need, and is able to excellently perform the duties that he has.

Wa
Review №9

I like that Total Care Connections has been good about providing caregivers, and my father loves them. They are good with helping my father shower and keeping him in better spirits. I like that the caregivers are all local, so they can have things to talk about. My appreciates that they are caring.

Ei
Review №10

Total Care Connections caregivers are kind, compassionate, flexible, responsible, trustworthy, reliable, thoughtful, and personable. I wouldnt be able to function without them. The caregivers have been amazing, sensitive, and responsive to any corrections or suggestions. I really like how they anticipate my needs.

Ni
Review №11

The caregivers have been absolutely amazing with my father and the communication with me from the office has been on point. I dont ever have to worry about changing his schedule. They reach out to me well beforehand. On the days they are here, I dont have to go over there until the late afternoon because he is taken care of. They are very capable! I love it! It gives me peace of mind. If they see anything that is wrong or has changed since the last time, they talk to me about it and let me know. They even let me know if his mental status has changed or if it is arough day. I couldnt ask for anything better.

Te
Review №12

Total Care Connections was recommended to me by a friend of mind. Our caregivers are very upbeat and attentive to our needs. I like that they are very dependable. If our caregiver cant be there, they are good about getting a replacement and are flexible with schedule changes. I also really appreciate that the caregivers from this agency always stay the allotted time and are very careful to stay as much time as is scheduled for them.

Si
Review №13

This company is a fraud. All the 5 star reviews are former employees. Their employees are treated badly such as not supplying adequate PPE equipment during the COVID-19 pandemic.

Ed
Review №14

I chose them because it was suggested to me, when I came out of the hospital. They really care, and they are really on top of things. The people that they send are just outstanding because they care about me and have an interest in how I am doing. They match perfect with me. I appreciate their one-on-one type service and like how they care on an individual basis.

Lo
Review №15

Theyre people oriented. I think that they have good quality services, and they really care for their clients. They have good communication, and the overall care is good. Its quality care. They address your needs quickly, they brainstorm and come up with plans that fit the client, and theyreflexible. I appreciate that they care, they are there to do a good job, and they show up.

Ca
Review №16

I like the caregivers that they are sending us; they have helped with my husband immensely. They have helped us emotionally and physically. He looks forwards to his caregivers coming and when he is happy, I am happy. The caregivers are very attentive to him. They ask him all of the time what he needs or if he needs help with anything, and that means a lot to me. I appreciate the caregivers concern for the both of us. They are very thoughtful and very willing to try and make our lives easier.

Da
Review №17

My caregiver is excellent because she does what I need, and does a good job. She doesnt argue about things and will spend extra time if needed. She goes above and beyond. Im basically in a wheelchair, so the services help a lot because Im trying to take care of myself. I have my elderly father living with me, who has Alzheimers and dementia. It takes pressure off of me while the caregiver is here. The caregiver mops the floor, cleans the bathroom, and makes the bed. I cant do things by myself, so it helps with those things. The caregivers personality matches well with mine.

An
Review №18

We are very happy! I like the care my loved one is getting; it is very good and the caregiver does a good job. My loved one looks forward to it and it helps him a lot with things he cannot do on his own. The caregiver goes out of her way to help. She gives him his shower, helps him get on the stockings, and she sanitizes the bed. She lets us leave the house. I appreciate the kindness and thoughtfulness she shows to him. She doesnt make him feel bad about himself.

Lo
Review №19

I like the staff because they are super friendly, and the admin staff is very attentive. Also, they are good with any requests that weve had. The care that they provide is a big help, the main thing that they help with is making up for me and my sister when were at work, but they also help with feeding the client and helping him in the bathroom.

Jo
Review №20

They are on time and courteous over the phone if I have to call or if someone is going to be late. The work is excellent. They are such a blessing to me, the house, and my loved one. The house is clean, which gives me more time. They have patience and are good with me and make me feel important.

Da
Review №21

The office has been extremely responsive and flexible as far as scheduling. Total Care Connections services give us a sense security.The caregivers prepare meals and assist with home chores. They have provided services on short notice. They have been on time in scheduling, and they have been proactive in changes to the schedule.

Te
Review №22

I really appreciate the consistency of our caregivers because we are able to have the same ones. Theyre very caring towards my husband. They do more than just showing up. They really do care about what theyredoing and they listen.

Da
Review №23

I like when a person comes in, sees what needs to be done, and they do it. I live alone, so its very helpful to me. Some people in the past have waited to do what I tell them, but Total Care Connections sees what needs to be done, and does it.They seem to be good about moving the schedule around. If I take a day off, they move it to another day.

Ir
Review №24

My caregiver is wonderful. I have a bad back, so its hard for me to get my loved one dressed. They help me to make sure my back doesnt hurt anymore. The caregiver gets him dressed, cleans his room, and washes his clothes. The office staff are really friendly. I dont need to tell the caregivers what to do. They see what needs to be done, and they do it.

Ei
Review №25

Total Care Connections is willing to go the extra mile to help. The company gives quality care and makes sure their workers know what theyre doing. They help with laundry, meal preparation, and health care for my husband. Theyve been very good when I call and need somebody. They bend over backwards to help.

Da
Review №26

They have been extremely responsive and flexible as far as scheduling. Their services give us a sense security. The caregiver prepares meals and assists with home chores. The company has provided services on short notice. They have been on time in scheduling, and they have been proactive in changes to the schedule.

Pa
Review №27

Im very impressed with the Total Care Connections caregivers! They have helped me socially and they are very encouraging! The caregivers do a little bit of everything, and are always suggesting things that I dont notice. No matter what it is, they are always there.

Ma
Review №28

They are very prompt, efficient, and they fulfill the requests. They help me with cleaning and drive me places to help me run errands. They help to provide what I need when I need it.

Em
Review №29

I like that the caregiver that come to help my Dad right now. She is very good and comes in and does what she is required to do. They have made things easier for my Dad by helping to bathe him. I like the caregivers because they ask my dad what he needs and remind him to take his medication if he forgets. They really care.

Ci
Review №30

They are timely, easy to deal with in scheduling, and their people seem to be experienced. They help with some of my husbands physical activities and it helps him mentally to have people around. They are flexible, easy to work with, and they listen.

Le
Review №31

TCC has been very helpful to me. I cant do many things without their services. I couldnt get anything done. They get everything done that I need done during the day. My caregiver is here on time and shes very proactive to see what needs to be done.

Ch
Review №32

They are very prompt. There are some things I cant do, and I need help from the nice young lady they send. They prepare my breakfast and lunch and help me sort out things that I have to throw away. Thats been a big help. I appreciate that the caregiver comes when she says shes coming.

Ha
Review №33

I loved working here and Jennifer and Maggie best managers ever

Br
Review №34

I really like how friendly the caregivers from Total Care Connections are! It has helped to improve the general health of my grandfather, while making life easier for my father and I who usually care for him.

Information
33 Photos
34 Comments
4.9 Rating
  • Address:1550 S Alma School Rd #275, Mesa, AZ 85210, United States
  • Site:https://totalcareconnections.com/
  • Phone:+1 480-387-1927
Categories
  • Home health care service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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