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UDream Dental
3233, 3800 Wilshire Blvd #207a, Los Angeles, CA 90010, United States
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Review №1

Worst dental clinic experience in my entire life. They significantly delay sending my money back which I paid for the services they never performed.It all started in summer. I paid for my services in cash for the treatment plan approved by one doctor. During the 2 month of my treatment the doctor quit and the other doctor came. The new doctor suddenly changed the plan which resulted me in extra thousands. Knowing how terrible this clinic with the scheduling and the doctor working on several patients at the same time, I requested money back immediately. So they have to give me refund for the services they never performed due to treatment plan change which was not approved by me.This dental clinic has many problems. First, with scheduling. All the times I visited here (more than 5 times) I always had to wait up for 45 min after the scheduled time to be called out. I then waited 10 to 15 min up to 3-4 times when being inside the cabinet because one doctor visits several people at the same time. So while I wait 10 min, my doctor works with other patients for those 10 min I wait. This is super odd and time consuming and irritating.I’ve heard other clients complaining about stuff messing up with scheduling as well as well as payments. The front desk cannot work with so many angry clients and quits. They are highly understaffed, don’t pick up phone, don’t tell anything certain.As of the October 29, they don’t answer their phones, or if after 7 times you manage to get someone pick up the phone , they’ll put you on hold which creates even more frustration.They refuse to give you any info about refund or any contact information of those responsible for refund.

It
Review №2

Found this great dentist office off google. My boyfriend and I just started coming here and the office is so welcoming. Came back for more work like my root canal and finally was able to get my retainers for an AMAZING PRICE. If you are looking for a new dentist to call your home this is the place.Would recommend them to anyone.Kierstan Hernandez.

Mi
Review №3

The staff at UDream Dental has been incredibly patient and understanding with my anxiety issues when it comes to dental procedures. Everyone is so friendly, compassionate, and professional. They really take their time to explain everything and accommodate patients. As a new patient, this makes me feel like a long time regular. I highly recommend this office and all of their dentists and staff.

Je
Review №4

For a client who’s been frequenting UD for the past 10 years from TEXAS, this is by far the WORST customer service I have ever gotten.They scheduled me for a Monday. Then they TEXT me Friday EVENING to let me know my appt is cancelled. Not even a phone call. They’re closed Saturday and Sunday so in no way am I gona get in contact with them. Now I’m down $700 + airline ticket fees and cancellation flights. They now don’t want to give me a refund for the deposit I left. They don’t want to return the refund because the crown has already been ordered and made. That’s not my fault. That’s UD’s fault for cancelling my appt and not giving me the opportunity to call back with a different appt. I’ve called numerous times and left voicemail. No one returned my call. Don’t anybody here leave any deposits of any kind. No wonder the doctors who have been there for a very long time have left. For a client who’s dropped way more than $10k, this is disgusting.

Bi
Review №5

I had a great experience at U Dream! Booking my appointment was easy. They took me in right away once I arrived. From the moment I came in, the front desk staff was very friendly and welcoming. Edwin was super helpful and sweet. I had x-rays, cleaning and whitening done. The dentists and nurses were professional and did an amazing job! Office is clean and organized. Looking forward to my visit in 6 months. Thanks U Dream ;)

Ma
Review №6

I had a wonderful experience at UDream Dental! It was very easy to schedule an appointment and the staff were super friendly and helpful. Highly recommend coming here for your dental needs!

Cl
Review №7

My new favorite dental clinic! All the staff was so nice, specially Daisy, Andrea, Steven, and Super cute Edwin. I got a Dental exam, Implant consultation, CT Scan, Panoramic X Ray and Cleaning. Everybody was so professional. 100% recommended!

Mi
Review №8

The staff was very polite and helpful!I had a crown replaced and a deep cleaning with no pain. And they threw in a polish for a brighter smile.Thank you!!

Ro
Review №9

The team at UDream Dental is amazing! They are so friendly from the reception, to the dental hygienist and the dentist. The best atmosphere I’ve ever had at a dental office.I highly recommend them for any of your dental needs! PLUS parking is easy and complimentary!I’m going back for anything I need!

C
Review №10

Everyone was soo great here, extremely friendly and fun environment! They were about to close but still did my whitening and I am soo thankful of this! I am here traveling and it would have been soo inconvenient not to get everything done. All of the workers were professional, fun and relatable. This makes things easier and the time can pass quicker with such good spirits. Thanks again for making my smile brighter!

Ho
Review №11

So this is my second time coming here for a routine cleaning. The first time I came was about six months ago with a Groupon. The people there were nice and attentive. The guy cleaning my teeth actually added a slight deep clean free of charge since it was my first time and I thought that was very generous. Most places dont usually do any extra.Im here today and the receptionist, the janitor is what he calls himself, was very welcoming and attentive as well. He also offered me a discount for my cleaning to help save me a little money. I usually dont care for most dentist places but I truly like this one and would highly recommend.

Br
Review №12

I love this place and decided to make it my dental home. The staff is friendly and informative, they honor their appointment time and start promptly. I’m recommending this dental office to friends and family. I received a basic cleaning, whitening and X-ray.

Ha
Review №13

This was the first truly pleasant teeth cleaning I’ve ever had! Steven the hygienist did such a good and thorough job and was so patient and gentle throughout the cleaning process, such a professional! I never thought I would use the word relaxing to describe a dentist experience but it truly was and so happy to have found this place , highly recommend!

Ma
Review №14

Ive been coming here for 2 years and the staff has provided me with excellent attention. Who loves going to the dentist??? Not me, but I feel very welcomed and right at home at Udream Dental!

Ol
Review №15

I’ve had nothing but super friendly service at Udream dental!!! I’m a new patient there and they have helped me feel as comfortable as possible, especially Edwin at the front desk and Wendy my hygienist. So happy I decided to start going here!!

Ja
Review №16

Great experience! Everyone was so nice and the place is modern too! Best part was they have validated parking :)

Je
Review №17

I love this place!! Everyone is so kind and friendly! And getting my teeth cleaned, x-rayed, and whiting done was all completed gently and thoroughly. I have no hesitation highly recommending U Dream Dental.

Go
Review №18

Wendy the hygienist was great! & Edwin at the front desk was amazing 🙆🏻‍♀️

Pa
Review №19

Great visit! Quick and easy! Appointments were quite available for cleanings and exams.

Ma
Review №20

My first time visit. Nice and friendly staff, Edwin at the front desk was great! Excellent experience and great job by my hygienist Wendy. Dr Yoon was great as well. Thank you!!!

El
Review №21

Edwin, Alex, and Andrea are always very helpful.Thanks guys 🙏🏽

Ro
Review №22

I love my cleaning with Wendy the hygienist, service was great !!!! Recommend to come and see this office :)

jo
Review №23

I got cleaning and it was very good professional and clean. I will be back!

Mo
Review №24

Great service and very friendly staff. Timely and efficient as well. Recommend!

Ch
Review №25

Dr. lee just pulled my teeth fast and efficient!!! Thank you!!!!!! Love them!! Will be back!! Will recommend.

Ja
Review №26

U Dream…where it’s ALL good! Esther, Homira, Stephen, and Edwin are awesome. Check them out!

ik
Review №27

Really happy with my visit and my new retainer!

Ju
Review №28

I normally hate the dentist, but the service here was so nice and my dentist was so amazing that it made my experience a lot better! So glad I found this place!

Jo
Review №29

This is absolutely the best dentist ive ever been to in my life (and ive been to around 40). It starts from the front desk where the hollywood handsome gentleman and beautiful secretary treated me like a vip guest. Then was the awesome dentist and hygienist that took care of my teeth like a violinist to a musical note, they were extra precise and was almost a Beethoven symphony the way they fiddled around my teeth. Im coming back and bringing all my friends for sure.

Bi
Review №30

Great dentist super friendly staff!

Je
Review №31

I went in for a consultation with Dr. Choi And I’m so glad that I did! He explained everything in detail and provided a very comfortable environment, very professional. Also Julie, the office manager, has an outstanding customer service and great charisma, she is very friendly and kind. Overall, the whole staff is great! I had a great experience and I am very satisfied with the dental service that was provided to me. I am definitely a happy customer and will continue to attend this office for my dental treatments. I highly recommend this dental practice.

Br
Review №32

The front office staff are amazing, nurses and doctors are very friendly and professional.

Sa
Review №33

Yesterday I had my first appointment here with Dr. Kchoi to extract my wisdom tooth! Everything was smooth from the beginning to the end. Henry, Dr. Kchoi assistant, provided me the best consultation and helped me make the right decision regarding my surgery and was very patient with me during the whole process. Dr. Kchoi did so well on the surgery and explained exactly what I should expect after. Julie, the office manager, was very welcoming. The office was clean and everyone was well prepared when i arrived. I was truly impressed by the level of customer service in UDream dental LA 1. Im going back soon for my next appointment!

Ke
Review №34

Excellent customer service from staff and management. Dr. Choi was very professional and very thorough with the dental care. I would highly recommend to my friends and family if they need dental care.

st
Review №35

My wife and I went here on an emergency visit. She had fell and chipped her front tooth. The night before she was so upset that this would forever affect her image and would be permanent.Fortunately, she was able to be seen the doctor the very next morning. He told her a simple filling would do the job. After the appointment she was so happy with the results.Thanks udream will always coming back!

Sh
Review №36

I just had molar extracted. Dr. Is very informative and knowledgeable. This clinic is very affordable compared to other clinic. I will definitely recommend this clinic to others.

Ra
Review №37

My man went here they did a cleaning only on the outside of the teeth but didnt do the inside half job i guess they treat certain people nice come stop by my facebook Rachel Adams

Ch
Review №38

I got my retainers and scaling done here. The process was very smooth and ALL workers were really nice. Price was affordable and overall was a great experience! Will visit again soon.

Ad
Review №39

Even in the midst of COVID, the dental office was clean and followed the protocols of COVID well. Friendly staffs. The hygienist was super nice and did a good job. Dr. Was friendly and answered all of my questions well. Looking forward to my next cleaning!

Ma
Review №40

Very professional approach. Highly experienced group of dentists. Not cheap, but fair. Strongly recommend it!

Ir
Review №41

Very clean office!! The staffs were very nice and friendly and the doctor I saw was very professional. Now I bring my whole family here:)

Ja
Review №42

Nah, I wont be coming back again.

Do
Review №43

Excellent Doctors and Good Staffs, Nice Clean Dental OfficeNo problem after Implants surgery.

Al
Review №44

Everyone is so nice and awesome. I love going in even though I hate it... thanks to the hygienist for all he’s tips. My oral health has improved and also my cleaning habits...

Ja
Review №45

I did an implant here, but the crown was broken after 5 years.At first, they say they do 10 years of care and now they say different storys.

Dr
Review №46

Dr. Young H. Cha is an amazing dentist! He is intelligent, gentle, friendly, and professional. His office is chic and contemporary. I felt well attended to by his assistants and the receptionists were kind too. Overall, this is a remarkable facility! I am extraordinarily pleased with the results. Thank you UDream Dental for your outstanding work!

An
Review №47

I’ve been going here for a couple years now and I’m very happy with their service. Appointments are always on time and very quick, and the hygienists do a great job.

Ke
Review №48

I cant get through on the phone. I cant make an appointment.

Information
56 Photos
48 Comments
4 Rating
  • Address:3233, 3800 Wilshire Blvd #207a, Los Angeles, CA 90010, United States
  • Site:https://udreamdental.us/
  • Phone:+1 213-386-6700
Categories
  • Oral surgeon
  • Dentist
  • Orthodontist
  • Periodontist
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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