This emergency room is extremely filthy! They put me and my 2 year old son outside in the back where the ambulance enters to wait with very sickly looking people to get a Covid test. No tents. No doctors performing tests. Can I sue them? Never go there unless you want to become sick 😷 we had very mild symptoms

Horrible. I came in the “emergency room” because I had a locked jaw and it took them 2 hours to take me in and ask me questions just to put me back in the waiting room for another hour it took them so long that my jaw fixed itself. I was in pain through all this time and I told the nurse that I was in awful pain and she didn’t even give me any painkillers or anything. The lady in the front desk was rude and insensitive. She was so passive aggressive with everyone and this guy came in and was clearly in pain he was crying and she was aggressive with him telling him he should’ve filled the form. No one told us we had to fill a form. Do not go to this hospital!

Best ER ever. Thank you Dr. Cynthia Ly.

I had posted a review after some visits where I felt written off.To be fair I was in distress and possibly acting weird but felt they shouldve been more professional.After a transfer from Cedars Sinai I see their care is very similar.Their specialists can move a bit faster.

Very disappointed with the whole not letting anyone in with the patient. I have to talk with doctors about my dads health because he doesnt tell them the whole story about why hes there and the security guy doesnt let u go in. If by luck I managed to get only as far as the registration place still there needs to be a way for Family members to be able to speak with a doctor. Other than that its an ok place.

Rochelle PA was an amazing doctor in the emergency room...She genuinely seems like she cared for me and actually seem like she loved her job and her patients!! Very nice doctor ...Just wish my pain would go away but I like how sheasked a lot of questions to be informedSo she said she can assess everything better!I give her 10 stars and a raise.

I went there last night for early signs of a miscarriage and all they did was have me wait at the lab for 30 mins waiting on a lab worker then comes to find out the lady of up front never called the lab worker to let them know I was waiting. Then to top it off they brought a dead body in front of me and just paused for a minute then continued walking. That hospital is soo traumatizing

Worst place ever in the ER waiting place … they don’t care about you.

I was BORN here, and I was a premature baby, and I am so glad my doctor Delilly and the staff did everything they could too save me🙏

Ive been here numerous instances and i have continually been dealt with with appreciate and dignity . The nurses reaction time was higher than others that ive been in and that they stored me informed on the medicinal drugs that i used to be given and did so with out demanding my relaxation greater than became important

Fast Response, great care, very friendly staff

Even the director of this hospital is corrupt. He condones abuse and neglect of patients here. I have witnessed it myself

The dr very rude and dint care cause of that I lost my toe

I gave birth here 2 times no issues perfect. My car broke down they got me a taxi right away. The ER restrooms may be nasty. But Im here right now n the services are quick and changing

I would come here all the time, this was named my favorite in the whole state of California. For some I get the feeling that the doctors here dont care no more..I understand its an emergency..still the care is not there anymore... I prefer Martin Luther King Community Hospital from now on, they care more about the patients then anything... you will not leave the hospital unless you feel good..good luck going to California hospital.

Incrediblyyyyy slow service. Staff are very friendly.

I was living right down the street from this hospital and i have a very severe although rare, but not unknown stomach condition which causes me to get extremely sick to the point 9/11 has to be called w/in minutes of onset. I was having episodes on almost a daily basis! I had a full PPO insurance, and every single time i was brought in by ambulance, even after 4 times in one week for the same symptoms, they only gave me the same temporary medicine to stop the vomiting without admitting me for further testing to find out what was going on! This continued for several years, I was a regular at California Hospital, yet not once in more than 50 visits for extreme vomiting was i either hospitalized or even given fluids!! It was just the same thing every time! It is Impossible to have the stomach flu or food poisoning when you havent been eating and every day! I cant believe that they never investigated this since i later found out that there are specialists at that hospital that deal specifically with the exact condition i have, and yet i remained undiagnosed and untreated for years due to them not looking at me further or even having me see a GI doctor. It was always, get people in and out as fast as possible! Thus i must say, they have the fastest turn around time i have ever seen at a hospital! I never spent more than a couple of hours there from beginning to end! They might save many lives for gunshots and stuff, they are always completely full. But unless it is life or limb, they will just toss you w/out investigating, and the disease i have is deadly! I later was diagnosed at a hospital in Orange County, Ca. So, if you want fast service, yeah, youll get out real fast...i never went in by car, always by ambulance so i never saw what the waiting room time was like. I just know the doctors never listened to me and just kept brushing my deadly illness off as being gastroenteritis or food poisoning. frustrating to say the least, and especially when you get the insurance bill. needless to say, i have the worst credit in history, i never gave them a dime!

This place is TERRIBLE! I brought my grandmother in who had a slip in the shower and hit her head. They did the work up but her care stopped because a “trauma” came in. These people are so dismissive. So had my grandmother’s head injury been worse who knows what would have happened because a “trauma” came in so they put a pause on her care. I didn’t know that the entire ER staff had to focus on the trauma. BTW in the time that she was here I only seen 5 people brought in ambulances and 4 of the 5 were still conscious and walking.

Worst emergency room in Los Angeles. The level of compassion, sense of urgency and respect provided by the employees is far below the standards of even a McDonald’s or kfc chain. We as the people injured understand the fluctuation of patients coming in and out make it difficult to run smoothly but with that being said we do not deserve to sit in a hallway teaming with dirt disease and fecal matter without so much as an acknowledgment of my patience and being. It’s disgusting how money being taxed out of our Cheque’s is not funding the right things such as people qualified to work amongst people in need and working as a unit of foundation for the hospital. Honestly have never been treated so poorly multiple times in one space. And the worst thing about it all is that I live but blocks away so if and when I need EMERGENCY care I won’t get nothing of the sort in DIGNITY health.

The staff of this ER is the worst I have ever seen!!! For starter my father comes in for a stroke where the first 6 hours are critical for treatment and we get put in the system. Everything falls apart when the unorganized staff doesn’t even know the location of patients. They can’t find them and then they skip them. They call trauma events where patients that come to the waiting area to check on family don’t are not allowed to go back to the ER because the trauma event is happening. We talked to head nurse (3 of them) they al said stay in waiting room and we will call u. 3 hours go by. We keep asking and keep getting rejected to go back to ER. They kept saying we will call u. Until we get fed up and say release my father we are going somewhere else. Then they say no we will treat him. No more traumas our of no where. At this time it’s 12 midnight my father stress level is off the room his BP is 160 with no single pill or treatment provided. They take my father in to lay him on a bed with no service and blame us for missing the ct scan roll call at 940 pm. They let us out misinformed and lied to us and in the end they blame us. This staff is definitely the worse I have ever seen. Horrible service. Horrible experience. Horrible attitude and no caring for patients.Please don’t go to this ER. Next time my PCP sends us here I would reject any offer. Please stay away from this. This ER only cares on saving lives of criminals that take critical space from dying deserving citizens of Los AngelesPlease stay away from this ER

Dont bring anyone you here if you care about them.I have had the misfortune of having to bring two people to this horrible place. This review only covers the second visit.First off, the security guard at the front (Victor Chavez) is truly awful. He was permitting people of other genders and ethnicities access to their loved ones however when I so much as asked for his name or a bathroom (which probably hadnt been cleaned in week) was given attitude and threats.My friend was taken back without her phone or purse and had no way of contacting anyone upon being discharged. When I asked for a nurse or admin to take her belongs to her Victor offered to take them but not provide documentation of the items being taken, the perfect opportunity for theft.I left my phone number with one of the more amicable guards to pass to a nurse so that I could pick her up upon discharge and nobody called forcing her to use one of the hospital phone and wait for 30 minutes outside until I could get there. When I picked her up I learned about the horrendous treatment they gave her. They took her blanket and kicked her out as soon as they could without any concern for how she was going to get home. She had to beg to use the phone.

Terrible summarizes the service and experience.Keep in mind this is my own experience. My gf is pregnant and we came here as a precautionary step due to some complications.I walked in to a ( literally ) room full of pregnant women at 10am. They had all been there waiting approximately for 4 hours. Each.When approaching the front desk they were courteous, processed us, and us to hold off and wait.Cool. Not bad.There are women here that are literally having contractions sitting in a wooden chair doing their breathing exercises. Thats sad. At least give them a bed to be comfortable in or something.When the staff members are asked where a specific person I dont know, please wait and theyll come back soonTheir own staff members are bickering about hurrying and finding them.Now, a hospital isnt about customer service, but when you come you expect them to be professional and prompt specially when youre in a serious situation. Not here. I dont know why I didnt do my research on hospitals that were going to deliver my son.I DO NOT RECOMMEND THIS HOSPITAL.I wouldnt be surprised if one of the women here gave birth out in the hall!Overall lack of professionalism, terrible patient care, and get some more chairs for these pregnant women. Jeez.

BORN HERE AND MY MOTHER WAS TREATED LIKE A QUEEN HERE - GOOD STAFF AND EXCELLENT DOCTORS. IF I HAD A CHOICE I WOULD LIKE MY FIRST BORN TO BE BORN IN DIGNITY CALIFORNIA HOSPITAL

I have been here several times and I have always been treated with respect and dignity . The nurses response time was better than others that I have been in and they kept me informed on the medications that I was given and did so without disturbing my rest more than was necessary

Worst emergency room ever. Staff are rude. Long wait times. As soon as you walk in security guards asks you if you have any weapons and they act so suspicious of everyone. People are sick they come to get care. Not for this.

If you want to die come here. Nurses don’t care and are on the phone while patients need help and they are rude asf.

Saved a life. Respectful staff. Some of the doctors here are world class.

I guess it depends on what you are looking for. We went here specifically to deliver our breech baby naturally, under a specific doctor, Dr Chavira. We were that most of the staff is not friendly toward natural breech births but we really wanted to go the natural way so we went. At first the nurses werent too friendly to us and told us we couldnt do a natural breech birth,only c section, but dr Chavira quickly sorted it out.Dr.Chavira is honestly the most amazing doctor I have ever interacted with! He is very gentel and just the kind of person that makes you feel safe,calm, peaceful... all of which are so important during labor. We are so incredibly thankful for him! He took such great care of us and the baby. The nurses and other staff were also very supportive, helpful, and nice.

The staff is not very professional. They are loud and lack sympathy.

I had an eye surgery and it was an exce6 service

If you go to this ER, youd better off dead

Filled with illegal immigrants and illegal staff workers..Incompetent staff, rude , uninformed and just plainly confused...Nothing but students and student assistants..Terrible hospital

My medical care at this facility was less than mediocre and both my nurses and doctors treated me with disregard and total lack of compassion.

Good hospital very modern

I need of cough care.

A joke.

Transfer out ASAP

What they say is their view of what they saw in an emergency and when you go to an emergency what you want your life to be saved because you dont have time to see what they do why they pay attention to what you go in an emergencyA. they took care of me. Very good and the doctor and the nurses spoke to me in SpanishThank you for taking care of meYour attention is very good

Horrible dirty place and very bad attention is a private hospital but of very poor quality. Zero recommended

I tube my son in that place definitely very bad medical attention. With the induction they made me feel like a laboratory mouse. In the end they broke my fountain and my baby made several cuts in his head that without counting that they put the serum wrong and I left that hospital with lice on my depressed and traumatized head.

It is one of the worst hospitals that have visited emergencies and they do not even take care of you and doctors and nurses shamelessly make fun of patients

Excellent

Brilliant