It was a very nice experience! I was treated with kindness and respect. The Doctor did all the exams she needed to find what was happening instead of giving me a pain killer and sending me home. The doctor gave me a diagnosis and the treatment to follow. She also explained me next steps and gave me the info of a specialist to visit!I definitely recommend this hospital!

ER receiving area was a rough process but once your in good things start to happen. I want to thank all the staff on the 5th floor who took care of my mom from 10/25-10/27. Excellent job and diligent workers. The care was exceptional.

I felt like I was not treating properly at all. I came in because Ive been fighting Covid for 8 days and was having a hard time breathing and I was fatigued plus Im pregnant. All they did was an ultrasound. No IV for liquids, no oxygen, nothing. They sent me home and said there was nothing they could do because I wasnt vaccinated and Im pregnant. I felt horrible the doctor didnt even come into the room all the way he came in twice and yelled at me from the door. Needless to say I wont be going back.

The wait took a long time, but that’s completely understandable. However, the care that I received from the nurses was remarkable. Thank you for all your help and comfort!

I was unable to move due to spinal issues, when I arrived. Then I walked out happy and pain free. Everyone so helpful and kind.God bless all of them.Thank you 🙏

After my mom had been admitted to the hospital for 9 days, I spoke to the attending physician Dr. Hong Lee whom I’ve never met. Each day my mom spent at the hospital, I was extremely concerned for her health and life due to Hollywood Presbyterian’s ranking in Los Angeles County and the fine it received for Covid19 violations (google research). I don’t know how significant the aforementioned is and if it’s something a patient and family should be concerned about. Needless to say I could not sleep and was on edge throughout her stay at the hospital, as each time I spoke to a physician, they had no answers or diagnosis for my mom. That said, Dr. Dennis Chang was polite and took the time to explain what was going on. However, the first time I spoke to Dr. HONG LEE OVER THE PHONE, and I asked him what my mom’s prognosis was, he responded, “Not good. We still don’t know what’s wrong with your mom. She DOES NOT HAVE LONG TO LIVE.” I was frantic and even more apprehensive about the hospital. Dr. Hong Lee’s communication was very abrupt, curt, and ruthless. I complained to his supervisor about this and Dr. Hong Lee responded in a vindictive, spiteful, and unprofessional manner. As the attending physician, I was banned from calling the ICU unit to find out what my mom’s health condition was after he ordered my mom to spend the night in ICU, and was treated with neostigmine. I was told by a nurse that neostigmine can damage the heart and my mom’s ascending Aorta is 5cm dilated already, so I wanted to talk to Dr. Hong Lee first about this but didn’t receive a call back. I was told by nurse I had Power of Attorney as far as medical treatments are concerned. Instead of calling me back to discuss, Dr. Hong Lee ordered neostigmine for my mom, and instructed staff not to give me any updates as to my mom’s health condition. I don’t know if the hospital is aware of this but they should be. This much I can say with certitude and veracity. (More happens after this but I can’t say with confidence so won’t speculate. I am keeping an eye out for any harm that comes to my mom from Dr. Hong Lee and will consult an attorney if necessary. My mom has been at this 3rd tier hospital for a month and she was discharged with kidney damage, constipation was not fixed, and a severe blood staph infection. i cant comprehend how a hospital can discharge a patient with these diseases without letting me know. A different hospital has informed me of these diseases

Never, under any circumstances, go to this place. That statement is meant for my stay in the Hospital, not my experience in the ER. Other than a long wait, I had no problems once I was triaged. I felt they got me admitted to a hospital floor in a relatively short time.

Very disappointed with my treatment at this hospital. 3 different visits, First, I was rudely discharged 3 hours after I had surgery in March 2020. Second, I was discharged from ER after being diagnosed with a major concussion & fractured skull in November 2020. & Third, I was misdiagnosed & prescribed antibiotics that I am allergic to. I DO NOT RECOMMEND THIS HOSPITAL.

I really like this hospital very good employees and they really care for your well being I only gave a4 star because of the wait other than that I love this place..

5 stars because the nurse who helped us at the ER Edna/Elda was really nice and helpful.

I had a wonderful experience in the ER. The Dr knew exactly what was wrong with me.

Treated me like they didnt want me there. Rude very rude and I could see they were not busy. Had me sign release paperwork that was not even filled out. Dont even know what I signed. In and out quick. Horrible experience, wouldnt recommend.

I went to the emergency room with severe leg pain on January 9th, 2021 (Saturday) at 1:00 PM. One old security man helped me to fill up the form. He was nice and informed me to wait outside under a tent (Because of the Covid). Only few patients are there. I guess there were about 10 patients. However, I got the call almost after 3 hours around 4:00PM. Two nurses (One male and one female) were very nice and they took my details and blood pressure. Then they tell me to wait again outside of the hospital to see a doctor. Almost after one hour about 5:00 PM Ms. Nicole (PA) came. She checked me for about 2/3 minutes. However, she informed me to wait again to have an x-ray. About 5:20PM two guys came to take me to the X-ray room. They took my X-ray and tell me to wait again for the doctor. These two persons were very nice too. Finally, Ms. Nicole gave me the prescription about 5:45PM with the report. I do appreciate expertise, professionalism and good behavior of Ms. Nicole. Everyone in this hospital were nice. I was happy with their treatment even it took very long time. However, one lady security made me very upset. Actually, I became very hungry (about 5:15PM) and wanted to ask a nurse how long it would take. So, I tried to go to the ER Doctors office which is outside of the main building too. But, a lady security told me that you can not come to this place. So, I returned to my chair and was waiting again. After 2 minutes that lady security came to me and was telling me, if you go to that doctors office door again then I will kick you out from this hospital.I was having leg pain, I was waiting for so long, I became very hungry, I just tried to ask a nurse something and then I came back to my chair once the security told me to back. I was not doing anything wrong. I wonder why that security came to me again and told me such words.Just for one or two bad person, hard working of all others goes in vain. A patient can not accept such words while visiting ER of a hospital. And I am thinking if I become so ugly that I can deserve such a behave from a security. So, instead of 5 stars, this basket gets only 4 stars from me due to one bad apple.

I’ve came across many Rn’s in my time, some through unexpected events and many who are dear friends.Today I met a Nurse,( Tatiana Ose ) who exceeded well beyond my expectations. The amount of care and effort she set forth for my loved one, as well as the time and patience to make certain we are properly educated on the matters at hand, made us realize that we were in great hands.I am not writing this because I met a Nurse who is good at her job, but because I met an outstanding human being who is an ideal representation of what a nurse should thrive to be.

Worst experience ever!!!!! Do not go here!!! I came to the ER on Tuesday night with a broken ankle and was told I would be having surgery the next morning. No one ever came to talk to me. I have only seen a Doctor once today it is currently Thursday 7:30pm. I was told I would have surgery today at 3pm and I still have not been seen. All they do is keep feeding me narcotics and ice pads. These people do not care about the patients needs only about milking your insurance… it’s upsetting that no one has a straight answer for your questions and some night nurses are very un helpful.. very very upsetting. Do Not come here unless you want to waste time and stay in pain for days

Understaffed. They do not return calls.They do not offer information on all possible forms of treatment. It wasn’t until my mother was already dying that I was able to reach the main doctor. If you have to go to the ER go up the street to cedar Sinai, the service is day and night. Do not bring a loved one here, especially if they have Covid. I found a text on my mom’s phone that she would ask for water and they wouldn’t even bring it, again likely due to being understaffed.

Dr., Karapetian Thichael, my mom primary doctor at Hollywood Presbyterian hospital, is a very bad and lousy one. He always wants to send her to a nursing home despite we informed him of her difficulty in breathing. He allowed fluid buildup in her stomach when he regularly went to the nursing  home visiting her. If he is a good doctor,  he could have detected this sign early on. Now my mom is dead in the nursing home. This is because of him. This doctor should not be allowed to practice.

This hospital trip was full of the best nurses I’ve ever met. After a long sleepless night in the ER with amazing (traveling) nurse Stefan and settling into a room on the 10th floor with a diagnosis of appendicitis- I was feeling extremely overwhelmed (especially because I’m hard of hearing and didn’t have my hearing aids). That was until nurse John and nurse Evangeline came into the room. They made sure I understood exactly everything that was happening to me, exactly what my options were, and were so patient in repeating anything I didn’t hear or understand. I’ve never met two souls more perfect for the nursing profession. My partner knew I was in the best hands possible before, during, and after surgery with Dr. Cosenza and everything went swimmingly. My life was definitely touched by the incredible individuals at this hospital who cared for me so delicately when I was in such a vulnerable and scared place. Thank you, thank you- you are valued beyond measure. ❤️

MY FAVORITE HOSPITAL EVER!!! THEY HELPED ME SOOOOO MUCH WHEN THEY DIDNT EVEN HAVE TO. THE NURSES AND DOC WERE SOOO COMFORTING AND SWEET TO ME. THEY WENT ABOVE AND BEYOND 💞 MUCH LOVE 💞💞💞💞💞

Very poor patient care . My mom on the 6th floor with a lot of complicated diagnoses, but unfortunately its impossible to talk to specialists and nobody answers questions about test results, zero pain management, careless nurses and even charge nurse dont bother to step in. Only SNA and cleaning people doing the good job. And they keep patient in ER FOR 12+ HOURS.Stay away from this hospital. I would never come here again.

Me and my friends have been here and it’s been a HORRIBLE experience. They have you wait in pain for hours . The security that was there were rude and disrespectful ESPECIALLY to my trans friend . Do not recommend for anyone !!!!

The worst hospital I have ever been, the guy in front of emergency waiting for hours to be sean, no one helps him, security very disrespectful

I brought in my grandma to be seen for an EMERGENCY situation. THREE staff members led me to the WRONG PLACE where we waited for an HOUR only to be rudely scolded at by staff that we were at the wrong check in location.

Called yesterday and had a rude receptionist. I couldn’t hear a question she asked me and I asked her if she could repeat it and she yelled back at me in a rude tone. So unprofessional.

It was good they helped me get results quickly and made sure I was healthy.

I came here at 1:30pm it is now 2:55pm and no one has called my name to take insurance information and to find out whats wrong. I am just sitting here in pain from head to toe. Dont make no sense to be this unprofessional. There are people out here in serious pain and not just me.

Worst hospital experience Ive ever had. Nearly dead and they didnt want to help me and continued asking for my insurance instead and trying to get me to sign paperwork when I could barely breathe. Took hrs to see a dr. Billing department billed ME for the bill even though I showed them my insurance. Please avoid at all cost....hollywood ghettobysterian

BEWARE! This hospital is CRIMINAL! This hospital uses SURPRISE BILLING and punish PUBLIC SERVANTS. I went to HPMC for an allergic reaction. I was in anaphylactic shock and couldn’t breath, but I checked to make sure it was in-network. I was there two hours, maybe saw the doctor for five minutes. Later, get a doctor bill for over $1400. They say the doctor is out-of-network! They say no ER doctor accepts out-of-state insurance. I am a federal government employee, so of course my insurance is out of state! It’s a nationwide agency!! My insurance only paid for a part of the bill and HPMC is threatening to send me to collections unless I pay $1363. I had no way of knowing the doctor was out of network and no alternative. They are punishing me for being a public servant. STAY AWAY FROM HPMC!!

Worst of the Worst! The Korean owners and the Flaky Materialistic CEO Marcel Loh display Discriminatory hiring practices.

We recently had a baby at Hollywood Presbyterian with Dr. Bente Kaiser and midwife Sara Howard and had the most amazing experience. The labor and delivery ward nurses were truly incredible and helped us navigate all the firsts with our new baby. Our nurse during delivery, Deb, was so kind and reassured us the whole way through. In recovery, Marilyn, was so hard working and helpful during those first couple of nights. She made us feel so comfortable with our new baby. Overall, the experience here far exceeded our expectations!

Do not send your loved one there. If they are brought in by ambulance get them out ASAP. My son got his anoxic brain injury while in the hospital. He was there about 9 weeks. In bed the whole time. Not any kind of therapy. He was bed ridden. They transported him in a amulance in a bed to a nursing home. They didnt even tell me they were discharging him or where he was going. I found out because I called to talk to him and thats when whoever answered the phone said he left 20 minutes before I called. He was totally dependant on somebody to do everything for him. Prior to the hospital stay he was able to walk, talk, feed himself, shower, brush his teeth, do all his daily activities. Make sure you get a copy of the medical records to make sure everything said in them is the truth. I found things that werent true in my sons. Also I tried several times to get all his records but it took a attorney to get all of them. He passed away 2 years after his anoxic brain injury

My son was visiting California and had a accident and ended up with a anoxic brain injury. he was sent to the Chalet sub-acute center and remained there for a year. I can not begin to tell you how happy i was with his care.The staff was wonderful he was always clean and well taken care of. the Social workers and the Nurses were the best I have ever delt with and I work in a Hospital. The administrator was as kind as he could be. I give this facility a 5 star rating because the staff his staff was wonderful the facility is very clean. My son is back with me in the midwest now and he would never of been able to travel back here without the care that the provided.

I brought my mother in for a procedure. Very poor communication. From the pre-op to post op I was given inaccurate information. All nurses are Asians so When u ask them a question. They don’t give you straight answers. They just talk amongst each other in their native language which is very rude as you cannot understand them. For a minute I felt like if I was in a nail salon. I Will never recommend and will never bring my mother here again. They have lost our business. So sad!!

I’ve been waiting here with a collapsed lung for 25 minutes now and no one has come lol i’ll prob die so yea that’s my review. it’s also completely empty here idk i guess i don’t look sick.

I’m always angry when leaving the hospitalsz I don’t get to see “real” Hospitalist because my insurance is Reagan which is code for doctors whom are never around and don’t really care about you or your care. They don’t actually work here they are just contracted to stop by. So if you have a problem or a question you are sop.I urge you check your insurance and go ANYWHERE else. It’s a wonder they are stilll open.

This was our first visit to this hospital due to our son Brimas dire medical condition. From the time we set foot in the ICU , where our son laid brain dead we have been treated with love and respect and compassion. We have nothing but high regard for the professionalism of all the Doctors, Chaplain. Social Worker. Nurses and cleaners that we had opportunity to meet. Thank you for the all that you for those in distress and dying. God bless. Sahr and Isatu

By far the worst hospital ever if you are in a emergency do not go there this is a hospital that the government needs to Shut down they dont care they are lazy workers if you look at their faces it looks like they were forced to go to work They make you wait outside under the sun for hours After going there trying to get attention for an affection that I have There was nobody there to even acknowledge my concern Holly recommended to never go there for anything

Maricela Resendiz had 2 successful operations with Doctor John Lee. Doctor Lees is one of the best doctors at this hospital. His knowledge is of the upmost perfection. Thanks to God and Doctor Lee, my wife will be able to grow old at my side. All of our family members know of Doctor Lee because we share are testimony with are friends and family. Thanks a Million times Doc. You are the best and blessings upon you and your family as well. Frankie and Maricela Collazo

CONSIDER YOURSELF WARNED!!!!Let’s just pretend like this hospital doesn’t exist!The emergency room is horrible!!!!!I went in with chest pain and left because they had me sitting outside in the cold!When I tried to find out what was going on and how long it would take, there was minimal show of concern for my condition! They were extremely rude and showed no concern.

I am still on chemotherapy since June.I had pneumonia with high fever in August 2020. I went ER this hospital and they diagnosed quickly and hospitalized me as soon as they found and cleaned my bed. I hospitalized 8 days and fully recovered. One thing I had bad experience with one CNA nurse. Shes just horrible not fitted with medical field.But I had a good memory with angelic nurse too.I dont understand why everyone is giving bad review of this hospital.They gave me attentive care enough.Of course I didnt get 100 percent satisfaction. But they treated me full recovery. That is most important thing.Dont be misleading to miss the most important point.

I am very satisfied with the quality of care that I have received here at Hollywood Presbyterian Medical Center and I will recommend this hospital to anyone.

This is a great emergency room to go to if you dont actually want medical care and would rather receive a traumatic brain injury.

I was admitted on February the 22nd and discharged on the 24th I was on a DOU floor (5th floor) I want to gave a special THANK YOU to RN Mary C ..for extraordinary care while I was there She’s what been a RN is all about She when out of Her way to understand my needs as a patient is my first time on my life that I was Admitted to a facility it was a new experience for me ..I’ve been on the other side of the medical field for 20 years and I wasn’t feeling good but RN Mary G of the 5th floor DOU unit make feel that I wasn’t alone so I thank You for that..RN Mary G I will always remember You!!

Its not even the staff honestly. Its the security guards that are so rude to people as if theyre the freaking lifesavers. Get down from your pedestal security guards, your are not doctors, your are simple security guards.My mom was in severe pain asked multiple times for someone to help us get her atleast pain medication everyone kept saying e had to wait with no empathy at all. Horrible.

I recommend this hospital I think they did very well with the being the coronavirus is so bad in Los Angeles these people took caution the nurses and the doctors were responding so well and so fast to all the patients I am just so shocked at how well they did God bless them all

I was here on the ER it was a great service wonderful doctor I wish I could continue my health care here I recommend this hospital 100%

You will die before getting seen here,Went here for chest pain and palpitations and feeling dizzy.Waited 1 hour and 45 mins to not even get called or asked what wrong.Nurses were talking down on guest and there’s no organization what’s so ever.Nurses are slow and mean and this doesn’t even feel like a emergency room.....This business should be shut down!And not to mention in the cold.I walked across to street to the KaiserAnd they had heaters for there patients and acknowledged the fact you are there.They took my vitals and sat me back downNot at Hollywood, didn’t even acknowledge the fact I was there!!You will die before you get seen here.Close this place down!! ASAP!

Horrible service. waited 5 hours with extreme symptoms occurring for over a year only to be given a blood test and a saline drip that took 2 hours to drip as opposed to 30 minutes. will never return. 0/0 if i could rate. no one cares there. don’t waste your time.

I work there as a security guard and I can honestly say that this is one of the most dangerous hospitals that I’ve ever been to and the sad part is that it’s not the patients( people being seen) but the nurses and doctors. I worked at the tent area and my job is to check people in and they let a girl with severe head trauma sit outside all day without being seen they basically refused medical services to her without saying it. Another time I was nearly attacked by the chief of the hospital. Which I’m somehow being investigated for when I was just doing my job

The worst hospital. Just pretend doesnt exist dont waists your time there is the worst of the worst. Nurse staff pathetic, security the same

My father passed away in his home last week. I know that he was fully aware he needed medical care, but he hesitated to get the care he needed. He had been in this hospital before and the fact that he didnt feel properly cared for before kept him from going this time. He chose to give up rather than going back to this hospital. The last time I spoke to him he said I know theyre tired of looking at me and Im tired of looking at them too. I truly believe that my father would have gone to the hospital if he thought he was going to be treated well....not to mention, my cousin called the hospital to see if my dad was there and was transferred to a patients room who had the same last name as my dad, but was obviously not him. Very unfortunate. Sad week for my family.

This place is very poorly ran

This Hospital and the nurses and doctors ruined my birthing experience. If you are a new mom I recommend you do a good research before choosing this hospital, Dr didn’t showed up, nurse inserted a catheter for no reason after I refused it(normal delivery).I stayed in the hospital for 2 days and my baby didn’t pee for those 2 days I told the nurses more than once and they said I probably missed it in the diaper, I told the pediatrician and he said the same thing as the nurse, 3 days after I was sent home my baby developed Jaundice because he had an infection in the urine and kidneys. Do not recommend

This Emergency room is a joke, they could care less if it’s a life of death emergency

The HR department here is very rude and unprofessional. I applied for a job here and it was impossible to reach them by phone (recruiters inbox kept going to voicemail) or email when inquiring about my job application status. I invited to an open interview and they never confirmed a date or responded to my follow-up emails. It has been a very frustrating experience trying to get a job here. Their HR recruiters dont know how to do their jobs :/

Absolutely the worst! Doctor came in the room after I complained that it was taking too long to attend my mother and said the blood results looked good... The problem, I explained to him, was that they hadnt even taken blood from her. He left again promising to sort it out. Another hour gone, this is really sad. This is where incompetence comes to work!

My phone cord was stolen by the cleaning staff. Terribly rude.

This hospital lacks competency in ways I did not know could be possible. We were only able to contact them via phone due to COVID-19. We were understanding of that; however, being place on hold or transferred to different numbers is a whole other story. My father was under your care and died there, so I don’t know where else you expect us to go to get information/documents being that you should be more than capable enough to provide us with this since it happened under your roof.Why was my father put in a medical induced coma?..Was he induced with or without consent?...Why has it been over two months to sign about his cause of death?Experiencing the death of a loved one is hard on any family, but it has been made worst for us. I don’t know how you can not expect an angry family when you failed us. Even after his passing, this facility still managed to treat him with such negligence.

Grateful to the wonderful team of women in labor and delivery at Hollywood Presbyterian.Dr. Gandhi and Dr. Zograbyan really handled my situation as a high risk patient with the greatest care.So much gratitude to you ladies for making me comfortable to reach my goal of having a natural vaginal delivery and the encouragement given and help with breast feeding my baby as she was taken to the NICU and than transferred to CHLA.If you are a mother with a spina bifida child. This team with Dr. Chmait will handle and care for your babies needs safely with the most love and care. Again we couldn’t be happier. Thank you!

I went to get a holter monitor put on for 24 hours and I started to break out in a rash a couple of hours later. After closer inspection of the monitor, I noticed that it was extremely nasty and caked with dirt and gunk. The cords that were attached to me were also disgusting. During a time like COVID why would they not sanitize these items or better yet give out brand new cords to each person? This is unacceptable and I will be reporting this.

My dad was brought here on 7/13/2019. Bad bleeding in bladder. The doctors and nurses were very kind and professional. They did beyond their duties. The doctor who performed my dads surgery was very encouraging and friendly. You are awesome guys. You saved my dads life. Thank you so much. God bless you all

I have just arrived home from the Hollywood Presbyterian although I am a little sore I am very grateful for the excellent care giving me there at the hospital. from the moment I arrived at 6 a.m. till I left the next day at 1 I was treated royally. I wish I could remember all their names but they have a common goal. Professionalism and courtesy and courtesy go a long way in my book. I salute all of you!!!

You will come home without your valuables.... my friend had her gold chain stolen and her expensive leather sandals. Horrible shame and she’s 90 years old

Nov 10 2020 At the Ambulatory Surgery Center 7:00 am at the Pre Surgery room the nurse was very rude to my mom screaming that I could hear from the waiting room. after my mom spoke to her in English her voice tone change.

Cardiology department was good, but man oh man the security here is the worst. Maybe not all, but the security guard with the colored eyes and napoleon complex needs to chill. He’s unnecessarily rude and condescending for someone that can’t even do their job right.

I had my beautiful baby at this Hospital and had a great experience!I want to give thanks to my nurse Cynthia !One of the best nurses I had, she make sure Me and my baby where well taken care off.She was very attentive and knowledgeable.Thank you Cynthia again! Your Awesome!

The worst hospital ever To give birth, please choice somewhere else the care is so bad the drs are so uneducated and the nurses, u have to call 6 to 7 times to ask for nurse to come and see u.If u guys care about ur health and ur baby stay away from this hospital, unfortunately I didn’t pay a attention to the reviews and the stars and I been throw hell with this place😡😡😡

I was transported to this hospital on Saturday after my accident and I felt like I did not receive the care that I needed. They only gave me a CT scan and a prescription for ibuprofen. But the pain from my accident was much worse. They did not treat a patient like they would coming from a car accident with a neck brace on. A “push out patient with medication” is not the treatment that I wanted or deserved.

I was blessed to beable to have 1 of my 7 children here. I LOVE this hospital. I was treated great and so was my in laws. My daughter is 3 days away from due date and we are going to make the trip from Bakersfield to here so she can experience the same hospital.

I’ve been waiting for more than 2hrs now. In the waiting room where it’s just patient. But you have to deal with the guard loud talking the whole time. Good lucks

I wasnt able to take deep full breaths for a few hours. Went to the ER at Dignity Health in downtown and not only did they make me wait for hours in the freezing cold, but they didnt help me breathe better in any way and even said I seem fine!. They then sent me home after about 7 hours with a mild inhaler that didnt help at all. Next day it got worse and I decided to go to Hollywood Presbyterian Hospital instead and Im so glad I did! I barely had to wait for 15 mins, they got me a room and a doctor came to see me almost immediately. They saw the seriousness of my situation and immediately gave me an Epi shot, 3 tablets and a nebulizer mask to open up my airways. I felt better in a couple hours! They sent me home with 2 pills and Ive been taking them the past couple days and Im breathing almost perfectly! Going to a good hospital makes a world of difference! Not being able to breathe properly gave me a slight glimpse into what I imagine having Covid would be like and it is the WORST to be hungry for air and feel like you just didnt get in enough air into your lungs. Really glad Im not suffering from that anymore thanks to Hollywood Presbyterian!! Thank you to the nurses and to Dr. Mahmoud E.

This is the worst “hospital” I’ve ever had to endure. They absolutely do not care about the patients wellbeing. Without saying much, they wanted to perform a procedure on my mother on morphine only! The staff was nowhere to be seen and they could care less. And not to mention we never saw the specialist they claimed was suppose to come see my mother. This place is disgusting! Absolutely filthy and unsanitary. We decided to leave this place and go somewhere else. Don’t go to this hospital if you want good quality service.

Wish I could give 0 stars. I just went to ER and waited over almost 5 hrs. To not even be called for triage. A batch of people that were there waiting were already gone.I ask what had happened and how much longer until I would be called in. The answer was oh let me ask they will call you another batch of people came in way after I was there and they were called in before me and triaged. And some even left being done. I ask again. And security says ask nurse why. Like what kind of answer was that?! People dont go there because they are ok. I had an emergency. Why I went with good faith and to trust that I would be in good hands being Presbyterian hospital. What a shame. Its worse than county hospital. Ill never recommend this place to anyone whos health can be in jeopardy. My life is important. Not a number . We are paying patients. And not cheap. Not a ethical place at all.

I was medically assaulted at this hospital by a nurse. Had my heart almost stopped from an over injection of drugs twice. I was mistreated and belittled many times by many staff here. I was misdiagnosed with an enlarged heart, liver cirrhosis and psychosis- when I have no valid sign of these. I had 1.5 liters of fluid in my lung and 20 liters of fluid in my body and had to return to this hospital 3 times for anyone to acknowledge and treat this. I was also punched twice hard in the face by a security guard here, then dragged, then restrained and drugged- simply for not wanting to stay in my bed! I am a lady in my 30s, and never expected to be treated this way. If you want to literally risk your life, be treated like a second class citizen and a guinea pig then go here. Otherwise, for your sake, please, please go literally anywhere else!!!!!

Worse hospital in Los Angeles. Watched them misdiagnose my girlfriend and she could’ve died if UCLA didn’t see the cyst and drain it. Also, misdiagnosed me twice from ER and sent me home untreated and now symptoms are getting worse

I was treated brilliantly and with respect by everyone from the lady in reception through to the doctor. Everyone was so kind, professional and positive. The hospital is spotlessly clean, and my waiting time was minimal. The wonderful supervisor of ultrasound is once of the most lovely people I think I have ever met!

I visited the hospital today 11/17/2019 for maternitytour. It was a great experience, Ana help me with any questions thar I had. She showed me the delivery room and recovery room. Also the hospital provided a meal for me and it paid my parking ticket. The hospital provided me a small gift bag and a ticket voucher for taxi and case I need one for my delivery day.

I would give then a zero if I could..... believe all the horrible reviews. The worst hospital food on the planet. I am currently here and my experience has been horrible. Drawing blood every 5 min, not medicating me correctly. This hospital is horrible!!!! Do not go here!!!! You will starve for sure, as they forgot my dinner last night and blamed it on me for not calling..... terrible place!!!!

If you don’t want to have to be transferred from one location to another Do Not Go There! Dr’s are the worst! No bed side mannerism, rude, unskilled & need to be sat down. Some of the nursing staff is very helpful for the evening shifts. Don’t go here & do NOT intrust your loved ones here. WARNING!

The wait for emergency service wasnt too bad. It was clean and well kept. The staff was accommodating.

I hate this hospital EMERGENCY ROOM. My mom had colonoscopy in that hospital. I took her home after the procedure and after 2 hours she was having 106.6 fever , seizure and very bad abdominal pain. We called her primary doctor and she told as go back to the same hospital as soon as possible because they have your medical records. My mom was having seizure non stop while I was driving.We went Emergency Room I explained the situation and asked help but they did not care. I kept asking help from them but stupid nurse and security were ignoring us saying we have to wait until they help all patients from waiting room. I drove all the way down to Glendale CA and asked help from Memorial Hospital. They helped us right away and admitted her.Thank you very very much to Memorial Hospital Emergency Room nurses. They saved my mom’s life. God bless all of them🙏🏻🙏🏻 IF YOU DO NOT FEEL GOOD NEVER EVER GO TO THIS HOSPITAL. That was my first and last experience with them.😡😡😡😡😡😡I wish I could give you 0 not 1 THE WORST HOSPITAL!!!!!!!!

Courtesy and time wise- 5 starsMedical help results -3-4 startsI have an impressions ANY EMERGENCY is a ‘money laundering’ or some scam places - they accept anyone, provide no treatment and can’t give the specialists referral.So it is the system fault.They got to be able to authorize patients to see specialists if any health issues are present.At least it wouldn’t be a waste of money for the insurance and some real use of them

Honestly when I read the reviews I was scared coming especially having to drive 4hours away from where I live! But from the time I got here I had gotten nothing but smiles hellos & Great care! From my pre-op nurse Susan. Dr E. Wu & Dr Parks who did the surgery on me & the after care nurses Christine, Edna, Elise, Dro & Joy they treated me so well I cant Thank them enough for the Great care they gave me & My husband that was with me the whole time.. you all are in the right work field! Thank u Hollywood Presbyterian staff for The Awesome care I would recommend!!

I must confess, I was slightly nervous after reading reviews of this hospital. My experience was nothing less than perfect. I received a very kind greeting from the guard who guided me to the admitting desk. The receptionist who welcomed me was very friendly as was the receptionist who took my info. She then walked me halfway to where I needed to go to surgery since I was unfamiliar with hospital and area. The nurses, aides, surgical team and Drs. were ALL AMAZING. The hospital was very clean, and I couldnt have felt any safer and in better hands. This was my experience, and I am glad I chose Hollywood Presbyterian to have my surgery.

Delivered my baby here on August 2018. I must say, I was doubtful of this hospital due to the high amount of negative comments. But honestly, my experience here was pretty great. My boyfriend was given a bed to sleep in while I stayed there for 2 nights. The food was okay, but that didnt matter. They treated us really nice & took care of us & my baby. I guess the only thing I didnt like was that they said wed be discharged at 11 am but ended up leaving at 4 pm

This hospital, especially the ER, terribly lacks coordination, efficiency, and general professionalism. If you must come here in case of an emergency you might as well decide to die from whatever you have. I was there two different times for some medication but there were people there that were bleeding that needed stitches, people crying and screaming, people in wheel chairs... it was a refugee camp in a war zone, and on top of that the nurses and doctors were negligent and unresponsive. I am a usually patient person but if this hospital can depress even the happiest person. I highly recommend you find other options. Tonight I came in at 8pm and got out at 2am in the morning, I know they can prioritize based on pain level and emergency, but I was waiting in an empty room for a good two hours. after midnight everyone was gone. The security and the nurses almost had a smile on their faces like they were doing it on purpose. Anyway if you want people who run a hospital like a high school in a bad part of town, you would enjoy HP

Was driving and felt a weird sensation in my head (I’ve already had 1 mini-stroke so I don’t mess around) and this was the closest emergency room. It was terrible from the moment I got there. First I tried pulling up to the main ER entrance so I could run in and check in. The guy checking people in was rude and told me I couldn’t leave my car there and I had to park it on the freaking street. I could barely function and I’m shaking and numb all over and I had to move my car!Then I go back in and get checked in by a security person, not a medical professional.I waited in the ER for over half an hour without being checked on by anyone.I could be internally bleeding or stroking out for all I know and no-one has even taken my vitals.Even though it felt like I was driving under the influence, I left and went to Cedars-Sinai where I know I’ll be taken care of.Oh and Cedars got me into get an EKG not even 5 minutes after checking in.Don’t waste your very precious time at this joke of an ER.

Mother checked in on a Saturday for a colonoscopy due to bleeding, they had her laid up in bed until Monday evening with no food since Saturday and doctor does a no show. Appalling...With 3 days of no food, your doctor not showing up and with no indication of when she would be seen she decided to leave your facility.1. No IV fluids2. No monitors3. No attending physician ever seeing her over a 3 day period4. No food for 3 days5. 82 Year old patientWhat would you do if it were YOUR relative?Thanks but no thanks your apologies are worthless like the facility that employees you

Just stay away from this Hospital. I was sandwhiched in a car accident and left in the waiting room. They said that I didnt need a x-ray cause it costs too much money I couldnt move my arm, neck and could barely walk. When I finally called my insurance I finally got an X-ray and MRI a month later to show that one of my discs of my spine is out. They denied my an x-ray and didnt bother to find out injuries that was caused by the accident. They just kept me at a waiting room. They didnt even bring my pass the ER doors. Now, Im talking about having surgery on my spine. Oh yeah. I also got a bill despite I gave them my medical insurance information. Can you just shut down if you are not going to do your jobs?

My father fell and was admitted to Hollywood Presbyterian Medical Center for emergency brain surgery to remove a blood clot in his brain. The care he received was unbelievably favorable beyond our expectations. The nursing staff was excellent. Who was amazing was the neurosurgeon, JOUNG H. LEE, M.D. I have never had a doctor give me his cell phone number to call at any time, and actually answer when I did. Dr. Lee did not talk down to us with unfamiliar medical terminology. He spoke to us in plain English in a manner that we could all understand which was very comforting during a very stressful time. Not only did my father have a great outcome, the care he received from Dr. Lee was beyond my familys expectation. My father spent a total of three weeks at Hollywood Presbyterian. Although its never fun to be in a hospital, the staff and Dr. Lee made it a very favorable experience for my father and our family who visited him daily. Thank you Dr. Lee and Hollywood Presbyterian.

I was delivered my baby and it was great. Thank you Dr. Zograbyan and others!

Blessed on the treatment and attention my premature baby was given in the NICU. Will never forget the nurse and specially George for helping my boyfriend and I every step of the way on how to care for our child thankful from the bottom of my heart ♥️ For all your support May god bless each and everyone from the NICU.

This was my first time there. Dr.Kim did the another successful delivery. I might have another baby at this hospital given the good service. I wonder if Ill have my second child there.

Im reading the reviews here and Im not taking away from anyone who has had a negative experience here. But for me...tonight... with a simple abcess....I had a great experience. I was in and out in about an hour. It was pretty astounding really.

So bad! I kept calling around 7 times to speak to the receptionist and she kept saying “Hello” and literally hanging up on me after disrespectful replies. 7 times!!! It’s 3 am I have a sore throat, high fever, pack paint and a throbbing heading, but it seems like she couldn’t care less and I couldn’t come in

We had our baby girl delivered here. Everyone from the nursing staff to the parking attendants are very friendly and helpful.

I have issues with both the medical care I received at this hospital and the administrations utter lack of ethics, and more than anything, its complete lack of respect for its neighbors.Lets not even talk about how this already giant hospital is trying to buy the land up around it, forcing residents out who have lived in the area for ages. I want to discuss how Hollywood Pres, a place thats supposed to make people better, is literally making those who live around it sick.As if the steady stream of ambulances on our street throughout the night werent enough, were now woken up at the crack of dawn by construction of the hospitals new parking structure. I work from home, as Im sure others do as well, and its become impossible for me to concentrate because of the noise. Its also ironic that the hospital would be erecting a garage since it has a lot with plenty of parking that none of its employees ever use. No, they park on our street -- a street with a limited amount of parking to begin with -- occupying spaces we desperately need. Cant this hospital take care of its employees? Making matters worse, the hospital has now blocked off TONS of previously open parking spots for the construction workers. Ive called the hospital to express how hard its been for those living on the street, but the hospital failed to heed my concerns and instead blocked off even more spots.So all in all, the hospital is causing its neighbors mental health issues (anxiety at never finding parking, anxiety and depression about being kicked out of our apartments and homes, and rage) and insomnia and stress (constant noise and construction in the wee hours, inability to work). Isnt it comforting to know how much this hospital cares about peoples health?I cant conclude this review without at least mentioning what horrible care I received at this hospital. I was vomiting intensely and nonstop, couldnt even stand up. A doctor saw me after 2 hours even though I arrived in an ambulance, gave me an IV, and even though I was still puking and feeling like fainting, released me without a wheelchair or checking to see whether I had a ride. I should mention that I have good insurance so that wasnt the issue. I ended up having to go to an urgent care doctor the next day who said that I was so sick I should have never been discharged. Plus this hospital is nasty from the inside -- I was seriously scared of getting staph.

I would rate this place a ZERO if I could. These nurses were very abusive and neglegant. And the staffers as well as the doctors rarely came in to see you. The last time I was there,, i was in COMA and then when I finally woke up,, they didnt even tell me why I was in the hospital to begin with. Till this day,, I dont remember why I ended up in the hospital. No one had the common decency to comfort me and tell me why I was in the hospital fighting for my life. My mom was the only one who told me that my heart stopped twice and they had to bring me back to life.. These people nearly killed me. On top of everything the nurses ignore youre every request. And when you ask them a question its like youre talking to a brick wall. And they drugged my water as well as crippling me from the waste down,, now I need a stinking wheel chair. DONT GO TO THIS HOSPITAL,, EVER!!!!!

Worst hospital ever. Nurses in recovery room after labor are so spiteful and rude. They have no hospitality. During my presence there these korean nurses were non-sympathetic towards a mothers pain and always made faces after a polite request or has been asked more than twice because of the fact that i was ignored. They dont even apologize for making me wait for something so little. (We have no access to stuff we need like gauzes medicine etc. ) Not to mention my boyfriends korean relative had picked me up and he even said that these nurses were talking negative about me after having a conversation with two korean nurses there in korean language. Take it from me you do not want to go here unless you dont care how your treated.

Even if the patient arrived at emergency got to wait 4-6 hours to be seen , it never changes and some uncivilized securityWorst must be better than this place