Decided to take my money out of the big banks a few years back. This bank seemed inexpensive and friendly enough. Upon multiple visits to the bank over the years I began noticing very lax security measures like checking ID before each transaction. Not to mention the atm was always out of service making it inconvenient for after hours transactions. I was patient and continued using this bank. Unfortunately I was a victim of fraud over the holiday season, I lost everything. The bank offered no help and took no accountability for their obvious security lapse. And on top of the denial, they wanted me to pay all the money back! What is the point of putting your money in a bank? For security right? They have no security and will never admit their shortcomings. This is not a bank. This is a small time whole-in-the-wall credit union that is not worth using on a day-to-day basis. I do not recommend this bank.

Overall good experience Cal State L.A. Federal Credit Union. Ive been a member for over 10 years and have very few complaints. Very nice and helpful staff.

Great and friendly staff.

They very helpful I enjoy the service everything I need from sending money internationally to car refinanced and banking services very professional

I try applying for a loan, both the school and the one close to school locations didn’t provide no help what so ever. They refer me to applying online giving me the believe that they didn’t have time to help me out. They Made me feel unwelcome I honestly thinking of taking my businesss somewhere also. I would give them zero stars but I can’t i need to at least give them one star which they don’t deserve.

Great service. The staff always goes the extra mile and provides great customer service.

Great credit union with low lending rates.

It is a work center