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Lincoln Crossing Dental - Christopher Phen, DDS
109 Ferrari Ranch Rd #100, Lincoln, CA 95648, United States
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Ja
Review β„–1

After having a bad experience at another local dentist I was apprehensive to go to another and considered driving hours to my old dentist. My husband was a new client here and highly recommended this dental office.Been here twice and couldnt be happier. The staff is friendly, knowledgeable, and helpful. No BSing here.I enjoy walking through the doors here. Looking for a new dental office, give this place a call. Theyre good! πŸ‘πŸ½πŸ‘πŸ½

Th
Review β„–2

ZERO STAR- Bad experience overall as a new patient. Had to switch dentistry because I moved. Loved my previous dentist because they were honest. I came in for x-rays and an exam, which I was charged for and paid right after the visit. They gave me a statement breakdown and part of the payment was for x-rays plus the exam. I asked for the x-rays only because I didnt feel comfortable moving forward with their service but they wouldnt give me the x-rays unless I paid an extra $100. I mentioned that I just paid for todays service which included the x-rays but they refused to share a service I paid for. I never had this happen before. They said usually you get a copy of your x-rays because your insurance would have paid for them. I dont have insurance because I always just paid as I go and only for work thats needed. I then asked for the breakdown on of the service breakdown today showed it showed a balance of $244. I asked them for a statement showing it was paid but they said yes its already paid for and the balance just show because they didnt apply the discount yet. Seems a bit weird to give a customer a completely paid service statement that shows a balance due. What they were saying didnt match the statement. I asked them to reprint the statement showing the service was paid to date as they stated. Extremely weird. I am sure they would have billed me later. I do not like this place and it really rubbed me the wrong way.

Ma
Review β„–3

I actually enjoy going to this dentist. He treats his staff and customers like family.

Ma
Review β„–4

I was at the point that I wasnt sure if I could fix my teeth. I looked into dental implants and they were outrageously priced so I tried other options and found Lincoln Crossing Dental. When I went in I wasnt pressured to do anything I didnt want to. They gave me multiple options and explained what would work the best for me. Let me tell you I am more than impressed. They fixed my smile better than it was before and were super friendly. They explained all of the costs up front and worked around my work schedule. I am still ugly but my smile is amazing I am so happy I came here.

Pa
Review β„–5

Very beautiful office! Easy appointment scheduling....I was able to get back to back appts for my daughter and myself. The TVs in the ceiling are great to make a trip to the dentist more less stressful, especially for kiddos. Definitely recommend!

dj
Review β„–6

As a patient to Lincoln Crossing Dental, I have received the best of care for my needs.The staff are more then employees of the establishment, they are like family they are welcoming, caring and compassionate. That has been experience.Debra

Je
Review β„–7

Outstanding dentists, hygienists, assistants, and office staff. If you are tired of dentistry that doesnt put you first or dentistry that feels like they are more interested in your wallet than your well being - this truly is the best place around. I cant say enough good things about this place - I wish I had discovered them a long time ago!

Su
Review β„–8

I am so glad my son recommended Lincoln Crossing Dental to me. The staff was great welcoming me. They explained everything that was going to be done. The doctor and the staff were very professional and kind. They made me feel very comfortable and relaxed. I would highly-recommend Lincoln Crossing Dental .

Kh
Review β„–9

It was a very pleasant visit today. All the staff was very friendly and answered all the questions. The doctor was great and explained each and everything in detailed. I had to travel a little bit since I live in another town but I don’t mind traveling again and again because the Docotr and staff are so good to you and will answer your questions as many times as you ask them. All the treatment done there was done very carefully. Thank you for helping. I would recommend to go to Lincoln Crossing Dental instead of going to any other dental clinic where staff is rude to you and not responding.

ME
Review β„–10

First of all its a very clean clinic and great staff 😊I had the best experience so far 😊Keep up the good work πŸ‘πŸ‘πŸ‘

Je
Review β„–11

Very friendly and amazing service. Thanks to Sarah, Dr.Jara and Natalie.

ci
Review β„–12

This is the very best dental office I have ever been to. From a friendly greeting when entering the front door to the assistants, hygenists and Dr. Phen himself, all go above and beyond to please. The atmosphere is spotless and safe and seriously a win for anyone that chooses this team to care for them!

Ad
Review β„–13

The office is new and clean. Staff is super nice. It was a great experience.

We
Review β„–14

I had a very pleasant dental visit today! All of the staff are very accommodating & provided and exceptional serviceβ€” the front desk staff, Calvin, Amy (hygienist) , Natalie and Dr. Jara.

Ma
Review β„–15

I ABSOLUTELY LOVE THIS DENTAL OFFICE! They welcome you like family! Will never go to another..!!!

Da
Review β„–16

I’ve been seeing Dr. Christopher Phen now for about 6 years +. He’s by far the finest dentist I’ve had. He really cares about my dental experiences. He takes great care to explain my needs and my options. He’s sensitive to the cost and makes sure I make I have the information to make sound choices. His office staff is the best too. And his new office at Lincoln Crossing is state of the art and just an awesome atmosphere. You will not be disappointed.

Ka
Review β„–17

Dr Phen was previously my dentist before I moved out of the area, and when I returned he had moved, but I happily found him again. I have to travel farther, but it is well worth it. He and his staff are all very friendly and professional, and their dental work is impeccable. I feel very at home in his office, and highly recommend them.

Su
Review β„–18

A member of my family with special needs was assessed as requiring a significant amount of dental work. We made contact with Lincoln Crossing Dental through the recommendations of a friend. Dr. Phen and his entire team were incredibly professional, helpful, and compassionate as they provided the necessary treatment in a patient and steadfast way. The effort took a considerable amount of time and energy across a period of several months. The treatment was successful, and the family is incredibly grateful!

Sk
Review β„–19

I felt nothing when my tooth was pulled not even prusher

Mi
Review β„–20

You couldnt find a better place to go and get your dental issues taken care of. The employees are the best people you will meet in the world. They are all very experienced and knowledgeable of the fields they work in, including Abby at the front desk, she is the best, period.

Al
Review β„–21

Front desk help was niceAfter care details were super detailed. Hooked me up with some extra gauze as well, helped reduce the anxiety i felt while have the procedure done. Surgeon was quick and professional, little mad i cant keep the tooth they ripped out of my face but otherwise super awesome place.

Ji
Review β„–22

I had a great experience! Dr. Phen and his hygienst Amy are very knowledgeable in their field. They all are a great team! They make you feel welcomed and comfortable throughout the visit!

Co
Review β„–23

I do (NOT) recommend Lincoln crossing dental. I made a appointment for my teenage son who was complaining of a tooth ache. They took a full set of xrays of his teeth , the dentist said he had four cavities and that they were to decayed to save and recommended pulling all of his second maulers. They said that they had time to do pull the teeth now . I politely declined their invitation. I made a appointment with a different dentist for a second opinion. Three of the teeth had to have fillings and one had a root canal. Caution caution this dental facility does not care about its patients. This facility has a list of eight dentists that claim to work at Lincoln crossing dental. That’s a list of dental provider from aetnaβ€˜s provider list.

Ly
Review β„–24

Calvin and Rebecca were welcoming and friendly. Dr Phen was great too in making me feel comfortable even though I was in pain. I appreciated him asking the right questions to decide what to do about my urgent dental needs!

El
Review β„–25

Friendly staff! The hygienist that did my cleaning was very pleasant and made me feel comfortable. Will definitely come back to see her again for my next cleaning.

Ch
Review β„–26

It took me many years and tries to find a great dentist. I finally found Dr. Phen, been going to him for 7 years . He is an awesome, honest, personable and meticulous doctor. He is one of the best dentist I have encounter, his knowledge and specialty is number 1. I still go to him from Natomas which is a pretty good drive. That tells you how good I think Dr. Phen is. As a bonus the staff is also awesome.

Vy
Review β„–27

I felt the office and everything was clean safe etc. They explained their procedures and showed me how the tooth I was concerned about was doing ok because of my home care.I really liked the dental assistant and the Dr very much.

Mi
Review β„–28

Great people, they were nice helpful and I was in and out in no time with my first root canal

Pa
Review β„–29

I love Lincoln Crossing Dental. I always received great care! They are warm and friendly. I have confidence in their care and they have never tried to tell me I needed treatments that I didnt and their prices (copays) are very competitive, much better than me previous dentist, who was also in Lincoln. I highly recommend them!

Ch
Review β„–30

Great work and great people. They gave me my smile back :) The staff is awesome, everyone makes you fell so welcome and comfortable, Dr Phen did an amazing job.The office is in a great location and very nice, TVs on the ceiling help the time go by.I highly recommend this dental office

Jo
Review β„–31

Great staff. Heather (hygienist) was very thorough. Will highly recommend this office!

Ro
Review β„–32

I can’t say enough good things about Lincoln Crossing Dental. They have an excellent customer service. Jennifer, in the front desk, is very helpful, accommodating and professional. Rebecca, the dental assistant/hygienist, is very patient, understanding and has a positive attitude. Dr. Phen is very knowledgeable, detail-oriented, honest and trustworthy. He’s very easy to talk to and listens to his patients. He’s very confident and competent. I had a painless and comfortable dental procedure. All because of the wonderful staff at Lincoln Crossing Dental. I’m glad I made that call. Thank you so much!-Angie

so
Review β„–33

Dr. Phen is great. He takes the time to explain the treatment needed . I like him also because he is honest, he will not recommend any treatment unless its needed. Ive been to other offices where dentist just want your money and will tell you that you need all this treatment, just to get money out of you. Hes not like that, if you dont need anything well great. Dont let other dentists fool you and go to him for second HONEST opinion and see exactly what treatment you REALLY need.

Am
Review β„–34

Ive had the best experience with Lincoln Crossing Dental. Everyone is so nice, and you feel really taken care of in the office. Its a great place and I highly recommend becoming a patient there.

Ki
Review β„–35

I wanted to share my sons recent experience with Dr. Phen at Lincoln Dental. Jacob had 4 wisdom teeth out, and this was the smoothest experience I have had with that procedure. I have gone through it 4 other times and I wish I would have had Dr Phen for all of them. Jacob’s face didn’t even swell. He also didn’t put ice on it either. It only took 30 minutes for the extraction and 2 of them were impacted. They also know insurance billing very well. Hats off to the whole team for a job well done. 🦷

Gi
Review β„–36

My regular dentist was unable to take me in with an emergency appointment. I called Lincoln Crossing Dental and they got me in right away. What was extraordinary was that the office was closed. They brought in additional staff from another location just to take care of my broken molar. It was a difficult procedure that took two hours. Amazing!

Ci
Review β„–37

Everyone was very nice and patient and knowledgeable. Heather the dental hygienist was so calm and gentle.

B
Review β„–38

The people here are amazing. They’re friendly, knowledgeable, and all around very comfortable to be around. Making any trip here an enjoyable one.

Be
Review β„–39

Dr. Phen is a great dentist and the staff are all excellent.

Ga
Review β„–40

Dr. Chris Phen & his staff are the greatest! Never felt so at home at a dental clinic - i have a phobia for dentists .. Dr. Phen knows his stuff!!

Mo
Review β„–41

My experiences with Lincoln Crossing Dental have always been amazing! The staff is incredible, kind, and very accommodating and Dr. Phen is wonderful. Im glad I chose them for my dental needs!

Tr
Review β„–42

Ive been seeing Dr. Phen for at least 20yrs. He has the softest touch, when you need shots. My first root canal was done by him, I was scared! People hear horror stories about root canals, I didnt even realize he was done. It was the easiest procedure! I definitely recommend him to all my family and friends!

Ni
Review β„–43

Always friendly. Constant updates and reminders on appointments.

ch
Review β„–44

Awesome place with awesome people with awesome skills and talent at what they do ! :D

Ha
Review β„–45

Thank you!

Ca
Review β„–46

Was very satisfied that they listened to my concerns since I don’t like going to the dentist!

Ar
Review β„–47

Love this place been with the same dentist for 25 yrs.

Ju
Review β„–48

Very impressed! I came here for a second opinion, because another Lincoln dentist said after looking in my mouth for no more than 10 seconds that I HAD TO HAVE +$2,000 of work done, with no explanation why. After a through 30 minute exam by Dr. Phen, he sat down and explained everything to me that he recommended be done. He used pictures he took from my exam as well. I dropped in this office by chance but I’m so glad I did. Me and my family will be seeing Dr. Phen from now on!

Ja
Review β„–49

Very thorough exam, presented me with a plan to correct found problems and gave me the detailed cost and insurance options. Professional

Ma
Review β„–50

My appt. With Lincoln crossing was very professional and courteous from the front door to the time spent with Dr PhenI heartily recommend this entire staff no matter what your dental challenge may be.Sincerely,Marilyn Medlin

Sa
Review β„–51

Dr. Phen operates with impeccable integrity and is truly a master of reciprocity wherby he seeks to understand first the needs of the customer/patient and then to provide the very best professional service to fullfill that need.

CH
Review β„–52

Awesome as always x4 πŸ™‚

Information
15 Photos
52 Comments
4.7 Rating
  • Address:109 Ferrari Ranch Rd #100, Lincoln, CA 95648, United States
  • Site:https://www.lincolncrossingfamilydental.com/
  • Phone:+1 916-253-7000
Categories
  • Dentist
  • Dental clinic
  • Dental hygienist
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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