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Midwest Dental Lincoln
207 S McLean St, Lincoln, IL 62656, United States
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Comments
Ba
Review №1

I was in for a cleaning a couple weeks ago and got great service. Teri is the best! I met Dr. Jim for the first time. He was congenial and thorough in examining a patient for the first time. He also offered a great tip for teeth brushing in the hard-to-reach area at the back of your mouth. Thanks!

De
Review №2

This facility is the best! They have restored my faith in dentistry. The staff is nice, friendly, helpful, and kind. The dentists that have been there are personable, thorough and I feel safe and comfortable in the chair.While I miss Julio - he has been replaced by some very competent staff in the search for a permanent professional.Thanks!

El
Review №3

Everyone was very professional yet personal, and the work was done in a timely manner!

Hi
Review №4

Receptionist staff is unbelievably rude. I called in today to reschedule my appointment for the next day. I know it’s still a little late notice but I was trying to be proactive and move the appointment because I have my second covid shot today and I’m afraid I won’t feel well tomorrow. I didn’t want to cancel on them in the morning so I called today. The woman who answered the phone was unbelievably rude to me and said it would be a little while before I could get in. I told her that was okay, it was just a cleaning I wasn’t having any issues. She very snottily told me that it may just be a cleaning to me but it’s her hygienists time. I apologized to her again for needing to reschedule trying to be nice about it after being treated so poorly. She then proceeded to tell me how I would feel and that I needed to just come in and do it regardless of how I felt. So, I’ve fired Midwest dental and will never recommend them to anyone. Once I started telling her that i would just cancel and not use them anymore she tried to backpeddle and apologize but I’m done. I pay for your service you’re not free you’re actually expensive so no, I don’t have to use a dentist office who talks to their customers like this.

ig
Review №5

Everyone was friendly and professional. Also, we felt they are very safe with their COVID-19 practices.

jo
Review №6

Midwest offers excellent dental services, with friendly and professional staff. My Hygienist Toni was friendly, thorough and professional.

Ha
Review №7

Awesome vet!! We had an after hours emergency that was less than $200 which included not only the initial visit, but a follow up visit and the medication♡

Je
Review №8

Awesome care and very friendly, Toni made us feel so welcome. Very professional.

Al
Review №9

I usually hate going to the dentist, but both of my visits here have been as pleasant as a dental visit can be. The staff were very friendly and helpful, it wasnt painful (which is always a nice plus), and my visits were timely. The first visit was a little longer just because of xrays and the initial exam, but the cleaning was done well and quickly and I didnt have to miss much work. Theyve also got good hours if you dont want to miss a ton of work.

te
Review №10

Always a wonderful experience with their very friendly, caring and professional staff! So glad we chose them!

Mi
Review №11

Found out Dr. Anisha left. Only a matter of time before the other dr leaves now. What a shame.This office goes through dentists like none other! I noticed that a few of the hygienists were very rude with major attitude towards the doctors. That’s probably the reason. That office needs better management to control their staff

Be
Review №12

My recent experience was a very positive one. The staff was extremely friendly and professional. The dentist was excellent! I appreciated getting in very quickly to address a tooth problem. I will be back!!!

Er
Review №13

The doctors are fantastic. They explain everything theyre doing, why theyre doing it, and how its going to help you. The staff is friendly and knowledgeable. Absolutely the best experience.

Ca
Review №14

Great place! Excellent, knowledgeable, friendly staff makes you feel at home. Very stress free to visit here - unlike other places!

re
Review №15

Excellent care and dentists! I have two children, age 9 and 13 and they love going to their dental appointments at Midwest Dental to see the doctors and staff. Everyone is incredibly friendly!

Ce
Review №16

This place was ok. Doctors are great and nice! There was a hygienist there though. Curly blonde hair. She was ok but didnt seem to like her job. I overheard her complaining about something and she was on her phone a lot. I could also sense tension amongst the staff. Checkout lady was on her phone too.Something was off. Overall, ok place but some of the staff appears to be distracted with personal issues. But loved the perky staff member Cathy!!

Li
Review №17

After having a very negative experience with another dentist in Lincoln, I was very apprehensive about going to yet another doctor in the same city. My first visit to Dr. Morales at Midwest Dental quickly took away all of my apprehension. The entire staff is friendly and treats you like you are their only patient. I am very pleased with their treatment of me.

He
Review №18

Very nice staff. Always make you feel comfortable.

Me
Review №19

The Accounts Manager, Theresa was extremely helpful and professional in her successful attempts to resolve a billing issue that we had. She gave us the best customer service and obtained a very satisfactory result for us!

JU
Review №20

All great people!

Ju
Review №21

Wonderful staff! Dr.Aisha sweet and gentle!

le
Review №22

Very professional, friendly and knowledgeable. Doc spent more than 2 minutes with me after cleaning too!!

Ja
Review №23

Excellent staff, clean environment, friendly

Ra
Review №24

I initially chose Midwest Dental because they accept Care Credit. I also had a bad experience with another dental office in town when I got my dentures made. The assistant/technician and Dr. Beth listened to the problem I was having with my dentures. Silly me didnt wear them in that day. They had an opening for the following day and fixed my problem right away. They feel so much better than before. Thanks Midwest Dental and Dr. Beth!

El
Review №25

The staff is very accommodating. As someone with high anxiety about going to the dentist they were able to listen to my concerns and helped provide a good experience.

Sh
Review №26

Great care, friendly people.

Je
Review №27

Great experience friendly staff

J.
Review №28

My family has gone there for a few years. Everyone is very friendly and the care is excellent.

Co
Review №29

Excellent work, staff, and care! Always make the visits stress free!

Ch
Review №30

Great staff and service.

Ke
Review №31

Excellent Dentist!

Information
3 Photos
31 Comments
4.8 Rating
  • Address:207 S McLean St, Lincoln, IL 62656, United States
  • Site:https://www.midwest-dental.com/locations/dental-centers/lincoln-il/?utm_source=directmail&utm_medium=mailer&utm_campaign=Lincoln-mailer-print
  • Phone:+1 217-735-5531
Categories
  • Cosmetic dentist
  • Dental clinic
  • Dentist
  • Emergency dental service
Working hours
  • Monday:7am–5pm
  • Tuesday:8am–3pm
  • Wednesday:7am–12pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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