I cannot say enough great things about the staff and service here. They mad the glasses process for my two year old (now three) a breeze. They continuously supported us when we needed to refit or adjust the glasses. The selection for toddlers was great. My daughter chose a juicy couture pair that were a little to big so they had it ordered in the correct size. The selection exceeds what is available in store.The staff is genuinely caring and have been great to work with over the past year.Bob is a glasses fitting master!

Initially, I was very impressed. Bob and Brendan cannot be nicer, and they are very professional.This year I made sure to ask as many questions as possible. Bob tirelessly worked with me explaining his new Therablue lens, where the blue protection is fused right into the lens and not just a coating. He explained that there’s a “slight tint” as a result of the technology. Then I had to decide if I wanted AR coating- so at a whopping $99 I decided to take it as well, I mean, we’re talking about my eyesight, so who wouldn’t want the best of the best and as immaculately clear vision as possible, right? So I decided on the Trivex, Therablu, AR Crizal Sapphire Coated, Digital Progressives. Fast forward to delivery day, and I knew something was off. I asked a bunch of questions as I tried to figure out if it was me, the new Rx, or my the itself. Bob said to me, “give it a little time, kristine, it’s a new eyeglass prescription.” Can we just talk about THAT for a minute? Why would I need to “adjust” to my eyeglass script? I mean, if it was right, shouldn’t the very act of wearing my new glasses relieve the eye strain, headaches, and fatigue I’ve been experiencing with the wrong prescription??? So no, that didn’t make sense to me, but I sucked it up, paid, and left. A week later and I still feel like someone put a thin clear piece of type over my RIGHT lens-being just blurry enough to be SUPER ANNOYING. I called Bob and he said if the script had to be changed there would be no problem, and free of charge. Well that led me me to believe there would be no problem changing the right lens if the eye doc said I actually needed the astigmatism but back on there, that’s what he said, so that’s what I believed (boy was I wrong!). Getting the doc to see me during COVID-19 lock down wasn’t the easiest, but I called and spoke with the office staff and they were super amazing and got me in at the end of that week. It turned out that doc DID change the Rx and added the astigmatism back to the right lens, then she walked with me down the hall in the health campus to go speak with bob. Well, Bob barely spoke with me, much less helped me. He looked very upset, but I didn’t need further conversations regarding what I wanted, all that was necessary was to order a the new lens for the right eye. A week later I went back to get them, and the script was great. I could see clearly for the first time in months and felt good. I happen to have light eyes and am VERY sensitive to light, so when the AR reflection coating was slightly off, and more red-violet, than the green on the left, it reflected light oddly, just enough to make me think of what being tripped out on acid must be like. Every mirror I passed, flash of light I looked into, walk outside, and drive in the car seemed like it was slightly off between lenses. Finally, I’m in the bathroom applying makeup and I can see the reflection of the 6 vanity lights against my glasses...clearly they were similar, for sure, but it was definitely off. The right didn’t have the same depth perception as the left and the color reflected off the lens was more red-violet. I turned the glasses upside down and held them over a white cardboard with natural lighting and took several pictures to email to Bob to ask if perhaps the AR coating was applied differently, or worse (gulp!) he forgot to order my replacement ken with the Therablue in the lens. His was reply was to call the office. When I did, he carried on telling me I didn’t know what I was talking about, that it was the same lens, he wasn’t going to order a new lens, or fill the second pair of sunglasses I purchased from him, and that I should come in he would pop out the lenses and refund me all of my money...that I should go somewhere else because “I’m just not happy” 😟. What??? I sent him 6 pictures where anyone can see the green-yellow tint reflection on the left and the slightly red-violet-Green tint on the, newly placed lens, on the right. I’m not imaging that they’re different lenses or coatings or something...but something is off.👎

Great shop with excellent selection of frames. Staff was friendly and knowledgeable. I would recommend this store to anyone looking for quality eyewear.

They told me to order the wrong size for my 1 year old. My doctor told me to get the smaller size. After sizing down they wouldnt honor the 1 year warranty on the new pair. Their customer service was terrible and we were treated poorly. I suggest finding a different place for your kids glasses.