Love the location, staff and my doctor. Always seen on time and Dr. Kinsey takes her time and listens to my concerns. I needed a good family doctor and found one.

I have been a patient of Dr Gue for over 10 years. Ive seen several of the doctors in this office and at turkey creek. I have had nothing but good experiences with all the staff in both offices.

Dr. Piels staff were kind and courteous. He listened to my questions and came up with an excellent treatment plan. I never felt rushed and did not have to wait to see Dr. Piel. I highly recommend him, he is exceptional.

I have been Dr Nathaniel Piels patient for years. I have a very serious medical condition that I am trying to get help for. I just drove an hour and a half to my appointment in West Knoxville. Because the traffic on Interstate 40 was stopped for 30 minutes I was 23 minutes late for my 9:00 appointment. The receptionist personally asked Dr. Piel if I needed to reschedule or if he would see me. He said I had to reschedule without ever once considering my long drive or the circumstances surrounding my health condition. The receptionist told me I had to reschedule but I was shaking so hard and the verge of tears that I just left the office. I would not recommend Dr Piel or Faculty Internal Medicine. I was treated carelessly and felt humiliated. There were only about 3 or 4 people in the waiting room. I didnt know there was a 15 min. rule about being late for appointments. In the last year I have tried to see Dr. Piel and have had to see a nurse practitioner 3X . I was hurt to be treated this way by a doctor that I had trusted many times before. I will be searching for another doctor immediately.

I have been with this group for years staff is helpful takes their time lab and x-ray on site printouts given after each visit Thank YOU Dr. C. Gue and Nurse practitioner

I was set up on there automated system for an appointment I did not make. Paid $25 dollars for this because they would not remove it. Now I have received over 5 more bills for $25 saying im missing other appointments of WHICH I DID NOT MAKE. Something is wrong with their automation system and when you call in they do nothing to help you.