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Vision Source Houston
1635 A South Voss Street, Houston, TX 77057, United States
Comments
Ka
Review №1

My husband was told he did not have cataracts and sold multiple glasses over the years when in fact he was in desperate need of surgery. His cataracts were so bad he had to endure many weeks of recovery due to the extreme growth of the cataracts around his lens.

ka
Review №2

I just want to let everyone know how amazing Dr Valagauz and Daisy are! I have been getting my glasses there for years. Always great service and quality..This time I went in for contacts. Im 56 years old. My first time using contacts. Im not good at this at all. Daisy was so patient and sweet! I cant say enough good things about her..She is an angel. Even though I couldnt get use to putting them in that day. Daisy told me to come back and we can try again. I just Love this place!! Always will be my place to go for glasses or contacts☺

El
Review №3

Dr. Valesquez is great. Always willing to answer all my questions. He is very thorough in making comparisons of any changes since my last visit. The entire staff is very friendly and helpful.

Er
Review №4

The place is okay, and the doctor is decent enough, but I didnt get in until an hour after my appointment time and they charge you for the contacts you try out when they give you a new prescription. Ive been wearing contacts for 18 years now and have never had to pay for the new test contacts the doctor gives me when they update my prescription. Instead of paying just my $10 copay, my bill comes out to $65!

Ir
Review №5

Excellent service, was a little early from my apppointment, was able to seen a little early.Office and all staff had clear directions postedAbout masks and social distances and theseWere enforced strictly. The vision tech and DoctorWere curious and explained what they were going to do and the results, again making sure any surface they touched and I needed to come in contact withWere sanitized prior to and after use. This was doneIn front of me so Icould be assured I would be at easeThat I was not in danger of any type of contamination. The technician was very knowledgeable and conducted all test efficientlyand professionally. The Dr. Was friendly and explained the results of my test and examinationTo my satisfaction. I definitely recommend thisVision Source office.

Br
Review №6

Dr. Velazquez is the man!Ive been going for a few yrs now, and will not go anywhere else. I recently moved over 20 miles away from his office, and still go to him.Amazing staff, amazing dude that creates the glasses, all round a great experience.

sh
Review №7

Great experience! I have seen both DR .Valesquez and Dr. Rippey and they are both awesome and have a sweet and friendly staffs!

LE
Review №8

This place is amazing.😍 Once you cross over the door you can feel it. It has a great interior design. I really love it!The receptionist was really kind and provided a lot of help checking out my insurance and when I had to fill out forms📋. All staff were so easy to talk to during medical procedures, they explained details before each test.I have to thank Dr. Ivan for taking care of my vision issues, our talk was great. I gladly recommend this Practice to everyone in need of vision care. 👁✅✅💯

Li
Review №9

I do not post review on Google but this time I’m so mad and I do not have patience anymore. Did my eye exam on 5/4, ordered glasses and it is 5/18 now the glasses are not ready. I called twice and this time they told me it is not ready you can call on Monday but we don’t know when it will be ready. I brought my own frame and they asked me to sign that they won’t be responsible it they break it. Fine. They told me it will take 7-10 business days. Fine. But now it has been 10 full business days, and they have no idea what the status is. The girl who answered my call was cold and not polite at all. I’m done with this place. If it is still now ready on Monday I will take my frame back. They should go out of business.

el
Review №10

Best eye exam ever! The staff are all very professional, friendly and efficient. They are on time and explain everything. Best of all I paid a little extra to have digital instead of having my eyes dilated! Very informative and they take their time explaining all of your results.

Vi
Review №11

We love this place. We have been using Vision Source for 25 years and continue to get great care and service. Friendly and knowledgeable staff. I cannot say enough good things about Vision Source and Drs. Rippey and Velazquez. If you are looking for great eye care...this is your place.

Ka
Review №12

Chris was superb in the manner and professionalism that he displayed while attending to my vision requests and needs. The entire staff is to be commended for creating a collegial and friendly atmosphere at Vision Source. I will definitely return and recommend VS to all whom may be considering seeking their stellar services.

Br
Review №13

My family and I have gone to Dr. Rippey for years. She is always very pleasant and thorough. The staff is always helpful and willing to accommodate. Also a great selection of eyeware to try and purchase.

El
Review №14

Dr. Rippey and staff are absolutely wonderful. She is warm, caring, has a soothing demeanor, while engaging with her patient’s to help address their vision concerns/needs.

Je
Review №15

I love the doctors at this location! I highly recommend them!

La
Review №16

Been seeing Dr RIPPEY and shes wonderful she treats her patients well and interacts with them in a friendly manner.The staff is wonderful, they always make you comfortable. Love going there.

be
Review №17

Ive used Dr.Rippey for many years. She is excellent at fitting glasses and contacts as well as diagnosing unusual problems. Her staff is friendly, helpful and efficient. I highly recommend her.

Su
Review №18

I am a senior with cataract implants from 23 years ago and near-sightedness. The exams and advice I get from these doctors has always been extensive and very professional. They have all the latest equipment so are able to show you the insides of your eyes to inform you about their condition. I have been pleased with my contacts and glasses.

Mo
Review №19

I found this place through Google, so I was unsure of how it would be. I went in the same day I called, and the service was great. Everyone at the front desk is super friendly, and welcoming. The office was visually appealing. I visited Dr. Velasquez, and he was super helpful, and knowledgeable. I went in for a medical exam, and was helped fairly promptly. It seemed it was pretty low volume. At the most there were 3 customers in there at a time. Definitely would revisit again. I also would suggest it to anyone else.

Ka
Review №20

The staff and Dr. Velasquez were super friendly and took care of my issues. My eye exam went flawlessly and everyone was so helpful. Im glad I chose Vision Source! You wont be disappointed.

Ab
Review №21

I have been a patient of Dr Rippey’s for more than 15 years. She is a pleasure to work with. Very good interpersonal skills to go along with the vision service she provides. I usually also get my glasses made there. They are a bit expensive but if anything goes wrong they fix it no questions asked. I guess you get what you pay for

Da
Review №22

I’ve been going to Dr. Velasquez for as long as I can remember! He’s really the best optometrist around! The staff is and have always been very friendly and welcoming. No complaint whatsoever. 5-star rating for sure!

St
Review №23

Dr. Velazquez is always pleasant, efficient and patiently answers any questions I have. Definitely recommend.

Em
Review №24

Dr. Velasquez was really great! I was seen on time and he really took his time to assess my needs and describe what he thought would work best for my eyes. I have really severe dry eyes and I thought I would never be able to wear contacts again, but he recommended a trial brand that has worked really well for me so far. I am so happy about this because now I can be active without having my glasses slip and fall off of my face all of the time. As for the office atmosphere, it was relaxing and welcoming. The front office staff was super nice and the technician was really good at explaining the various tests that were being done on my eyes. I highly recommend this place if you are looking for a good eye care facility and doctor!

K
Review №25

Ive trusted Vision Source on Voss Rd with my eye care for many years. The examinations are thorough and comprehensive. Dr. Velazquez explains the results of my vision tests and summarizes my eye health in a detailed and friendly manner. If you are needing glasses, contacts, a routine exam, or if you are concerned about the health of your eyes or vision, Vision Source is the place for you!

Be
Review №26

I saw the place from outside when they were closed. It looked nice. I went the next day to buy a pair of prescription glasses. The staff at the front desk were extremely rude. I left and will never go back.

An
Review №27

Professional, courteous staff. Outstanding service and frame selection.

JP
Review №28

Vision Source and especially Dr. Rippey are extremely professional and friendly. The space is clear and well organized. The front desk is skilled at making appointments and working with your insurance. I would highly recommend.

an
Review №29

Professional and friendly staff. Taken on time and tests completed efficiently. Recommendation provided, but no pressure to purchase. This helps with deciding on purchases as you get time to think it through. Prescription allows you to buy in the shop or go elsewhere, again no pressure. Pleasant visit and recommended Optometrist.

Ed
Review №30

I had a great experience here, all the staff was very courteous and caring for their customers, Dr. Velazquez is very knowledgeable of what hes doing, he gave me the proper solution for my vision and Im very satisfied. I definitely recommend this place.

la
Review №31

2nd time there for yearly check up. Staff and MD were very nice and professional. Wait time was short and I look forward to my next visit.

Ro
Review №32

Dr. Valesquez and his staff provided efficient friendly service. The appointment was on time and all the results were clearly explained with alternative sources of remediation presented. Very happy with my experience.

Ma
Review №33

Went for an eye exam and a perception for contacts and they charge 65 dollars for a pair of contacts to verify the fitting. That would be OK except I have been wearing the same pair of contacts for 4 years with no problems. It seems that they just want to charge 65 dollars for a pair of contacts that I can get for 50 dollars for the box. I will not be going back to those crooks. I can understand why I could get an appointment so fast there. My normal doctor is two weeks backed up because he doesnt up sell everything.

Ma
Review №34

I am extremely annoyed. Dr. Velasquez was great, and I would definitely consider going back to him, which is the only reason Im giving a 2 star review instead of a 1 star. The girl who charged me for my visit overcharged $100. When I brought it to her attention, she did the refund, but I just found out I wont be receiving the money back on my account for another 2-3 days. This is a huge inconvenience for me, as I have bills and other things to pay for. On top of that, when I called to make my appointment, I was told they were booked out for the afternoon. I had to explain to them that it wasnt a routine check-up, I had something wrong with my eye. When I was checked in, the girl who was taking down my pre-exam information said I was her last patient of the day. I dont appreciate being lied to.

Ju
Review №35

I love the doctors at Vision Source--they have been my eye care providers now for 12 years, since my family moved to Houston. They always get me in quickly, especially if I am having an eye problem. My whole family goes to them!

zo
Review №36

My experience at Vision Source last week was WONDERFUL! The staff was excellent and Doctor Rachel Rippey is AWESOME! I have being her patient for a lot of years. Her manners, her kindness, her care for her patients is everything to me.Thank You Vision Source!

Se
Review №37

Started out very well with Vision Source, both doctors are professional & friendly. Recently I sent a friend over with an eye condition, was misdiagnosed x 2, we found answers later with a specialist...should have started there first...live and learn. Recently had several phone conversations with front desk staff about my prescription and learned it was expired. The conversation I had with Chris and another staff member was NOT helpful and definitely NOT friendly... VERY rude and cocky. Time to move on. Customer service is VERY important to me. Thank you Vision Source and GOOD LUCK!

Da
Review №38

Great experience with Dr. Rippey. Staff was cheerful and helpful. Amazing ambience in the whole eye exam process!

Pa
Review №39

Just retired and had broke my old glasses. Vision Source rapidly scheduled an eye exam and helped me and my wife to select frames. We would be leaving for our ranch, so these wizards arranged for the new glasses to be FedExed directly to our ranch address in Central Texas.Wonderful service. Great professionalism.Wholeheartedly recommend this shop near our Houston home.

Ra
Review №40

Everyone is was very friendly; the gentlemen who helped me was knowledgeable and provide me with several options; I did no have to wait and I was out of the store in no time with my problem solved. Kudos for everyone at the store!

Me
Review №41

The staff at Vision Source is courteous and helpful. They never keep me waiting and take the time to walk me through each procedure. Dr Velazquez is professional and welcoming, he remembers my details and issues Ive had. The office itself is clean and neatly decorated, you wouldnt think it was a standard shopping center eye care store. They have a great selection of eyewear, Ive ordered 2 sets of glasses from them and have never had an issue. They are usually very prompt with ordering contacts that are not in stock but rarely are they out of stock with my brand and prescription. I hope to continue using Vision Source for my eye care and eyewear.

Je
Review №42

Great doctors and helpful staff. I got a great pair of Lacoste glasses here after my most recent eye exam.Would definitely recommend them

Ge
Review №43

Worst Experience. I got an appointment on Saturday. I arrived on time. They had not checked my insurance ahead of time. They did not call me to check my insurance before the appointment. My insurance company was not available Saturday. Inept. Save your time. Pick another place.

ba
Review №44

Very efficient staff and Dr. Vasquez just amazing. I am other doctors are amazing too

Ja
Review №45

Have been going there for years.. great Drs and staff.. good frame selection for those looking for a new pair of glasses

Je
Review №46

This branch of Vision Source is wonderful and I highly recommend them to anyone needing vision care. Dr. Rippey is very thorough and makes sure all your questions are answered before you leave. Evelyna was also very helpful when I called needing help with rebate and contact information.

Ro
Review №47

Great people who truly work hard at making their clients happy. Very thorough eye exams, great personal one-on-one advice and a I always leave with a smile!

CK
Review №48

Great experience! Danielle is the best. This is very recommended.

Sa
Review №49

I look forward to my annual eye exam it is a pleasure as usual. This is going on my fourth year. Again it is a pleasure. Thank you everybody. Sincerely, Sandra Korson

Ar
Review №50

Dr Velazquez is a great man. The staff is top notch and I will go back again!!!

St
Review №51

Great people and exceptional service. Dr. Rippey has cared for my eyes and those of my family for 20 years +. Wonderful team of dedicated pros.

Da
Review №52

Great experience every time I have my eye appointment. A nice variety of glasses to chose from too!

Ga
Review №53

Excellent facilities. Good and fast service, kind people and customer service, nice place, professional doctors and well placed.

LO
Review №54

We love the beautiful office décor and such a wonderful staff and great Doctor Ivan V. I will be back for future eye apts. I definitely recommend this wonderful office to all

Ch
Review №55

I have gone to Dr Rippey for several years. She has always been great!

Ma
Review №56

The staff was excellent and my experience has been the best ever. Very well educated regarding my vision due to my health.

la
Review №57

Dr. Ivan Velazquez is the best eye doctor i have ever been too.I TOTALLY RECOMMEND HE AND HIS STAFF !!!!@

Jo
Review №58

Professional and purposeful, my appointment was just a routine checkup and was reassured that everything was going well.

Gr
Review №59

Latest technology and information about eye care, I go to Dr. Rippey for my visional care. She never rushes or seem impatient, make me feel really comfortable.The staff goes out of their way to be patient and helpful too.

Pe
Review №60

Everyone is always very nice and professional. Dr. Ripley is wonderful.

Be
Review №61

Receptionist was kind of rude when asking for my info so I just hung up and made an appt with a different eye doctor. Doctors here seem nice though.

Mi
Review №62

Was told I will be called in ten minutes after my pupils will finish dilating. Instead, I had to remind of myself after waiting for 25 minutes since all the staff was busy laughing and joking (I was the only customer at the time).And charging extra $55 on top of glasses prescription for contact lenses prescription?? Without ever telling the customer? I wont be back!OK, I rated it at 2, but have to downgrade to 1 - when ordering contact lenses I found out they havent even filled out the prescription properly. Had to go back for re-examination. What a waste of time!

Ho
Review №63

Dr. Rachel Rippey has been our eye doctor for over 15 years! Shes Very knowledgeable and professional. Dr. Rippey has state of the Art Technology and a friendly staff. My sister and I highly recommend Dr. Rippeys office.Houston Customer 22

Ro
Review №64

1st Class treatment from making an appointment to picking up my finished glasses or contacts. They really know how to treat a customer.

Je
Review №65

Outstanding experience from the moment I walked in, always a pleasure when eye exam time rolls around. ps. Totally worth the digitals, no more dilated pupils!

Ma
Review №66

Dr. Rippey and her staff are wonderful and very helpful. It is always easy to get in and out in a reasonable time. Dr. Rippey is kind and personable and is a pleasure to visit with. The office has a good supply of frames in various price points. Ive been three times and will certainly be going back. I highly recommend Dr. Rippey and Visionsource.

Aa
Review №67

From routine eye exams to my follow up after my LASIK surgery I felt 100% comfortable with the care I received here.

JU
Review №68

I loved this Place!!!! Its a beautiful office. Conviently located and Friendly Staff!These guys are even great with Kids!!!

Li
Review №69

Very professional optometrist team, great service

Mi
Review №70

I will not go anywhere else, they are head and shoulders the best; they have set the bar.

Ka
Review №71

Nice, experienced staff. I really enjoyed my visit!

Ve
Review №72

Love this placeEveryone is so friendly and the Drs remember my name as soon as i walked in the door!

Ga
Review №73

Wonderful! Dr. Rippey is THE BEST! She has being my Optometrist for probably 25 years and I LOVE HER,She is very caring and her staff too.Thank You!Zonia Canas

Sh
Review №74

Excellent eye exam services. I get glasses and contacts scrips both. Good office hours and they can usually get you in the next day. Ive been going to Dr. Rippey and later, Dr. Velazquez, for many years. I had another eye doctor tell me I couldnt wear contacts with a bifocal prescription. Dr. Rippey prescribed one eye for near vision and one eye for far vision, and my brain merges the two when Im wearing contacts Each contact is a single-vision contact.. Its called monovision. Because of that I think Dr. Rippey is brilliant. ((SMILE)))

Li
Review №75

Nice office, attentive staff, the prescription was perfect. I only did the exam, thought the glasses were a little expensive.

Md
Review №76

Always professional and thorough, as well as informative and caring.

La
Review №77

Friendly staff. Good eye doctors.

St
Review №78

The whole staff is outstanding.

Al
Review №79

Great service, very professional and attentive.

Br
Review №80

Great doctors and staff.

Pr
Review №81

Doctor Rachel Rippey & Other staffs were very friendly and treated me well.

AA
Review №82

Dr. Velazquez is a cheap, unethical fraud he will charge you money for putting a bandage and then the same amount for removing it crook!

Ta
Review №83

Good work

Information
83 Comments
4.6 Rating
  • Address:1635 A South Voss Street, Houston, TX 77057, United States
  • Site:https://www.visionsource-rachelrippey.com/
  • Phone:+1 713-954-2020
Categories
  • Eye care center
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10am–6:30pm
  • Tuesday:9am–5pm
  • Wednesday:10am–3pm
  • Thursday:Closed
  • Friday:10am–6:30pm
  • Saturday:10am–6:30pm
  • Sunday:10am–6:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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