Outstanding service with Teller and Banker Mary. Both were very professional and attentive in my banking needs. Thank you.

Hispanic lady at the counter was about as rude as you could possibly get they lose my business

Am current customer with a auto loan. Prime way CONSISTENTLY makes mistakes with my account, with the first few times I understood but Ive only had my new car for not even a year and Ive had upwards of 10 account mess ups ranging from money not being taken out when its supposed to, to money being taken out 2 weeks in advance, to them accidentally raking my auto payment from me during the covid freeze and only giving me the money back if I proved with picture evidence of my account statement. Nonetheless, I only came here because interest was cheaper here than anywhere else and now I know why. You ALWAYS pay for what you get. Avoid this place with your life buying a cash car is better than setting up a auto loan with them.Edit: would give 0 stars if I could horrible company.

I received the best customer service from Mary Montgomery. She is very professional and explain everything in details. She is nice and very patient. I will refer any friend who are interested in auto loan and mortgage without any doubt.

I’ve been banking with them for three years (savings only). Just recently within the year, Primeway left the shared branching network for credit unions which why I joined them. Second, I have a full time job (meaning I could easily afford a car payment and higher auto insurance) and they wouldn’t approve me for a full time job without a co-signer perhaps b/c it was first auto loan. However, several other credit unions approved me without an issue or a co-signer. Needless to say, I closed my account.

Not concerned about anything but money. No sense of urgency

Easy to access very friendly people. This has been my bank for over 20 years. Love them.

This is a financial institution. Seriously, a 1 star rating for most of a year! I have used Primeway for other business needs at other locations and have had great service. Shame Ill have to drive to a further location to get better service than what I see here rated for your location.

Only been here a few times but they are always nice.

Every time I come to this branch it is always a issue with the drive throw, bad customer service all personnel there are very rude; in addition, the loan officers there need to go back to training and work on there people skills. Very soon all of my accounts with primeway will be closed, need a better credit union.

Theyre pretty good I was wondering if you have travelers account

Been banking here ever since I was 18. Great place, great people.

I have visited this location numerous times to make deposits and I have never encountered bad customer service. Every bank teller is professional, pleasant, and always end my transaction with saying Have a nice day!

If I could give this location zero stars I would I came into the drive thru I was helped by Jackie my transaction was wrong wrong she was rude and very unprofessional I get the company trying to diverse but when the bilingual is rude and disrespectful that is just a slap in the face

Excellent credit union, friendly people, convenient locations

Customer service is not up to par. Agents act as if you are bothering them to complete a transaction

Great location wonderful people.

Terrible customer service. Terrible user interface for online banking and bill pay.

Need to change the hours on google , they are wrong

Rip off credit union.

Ishmel was very courteous!